SUSTAINABLE PROPERTY OPERATIONS2

In This Chapter

> Sustainability and management plans

> Maintenance> Tenant and resident relations and

education> Tenant improvements and

renovations> Transportation

2-1

Sustainability and Management Plans

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> Plan should contain– Results of walk-through– Benchmarking and goals– Costs and benefits– Process for tracking results, reporting

progress, and adjusting plan– Long-term sustainability goals

> Present options and optimize budget> Management fees

Maintenance Staff

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> Provide education and training> Ensure continual buy-in

– Provide ongoing education– Share results– Celebrate success

> Implement incentive program> Involve staff> Cultivate sense of pride and ownership

Maintenance Plans

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> Integrate sustainable O&M into entire maintenance plan

> Develop sustainability section

> Sample contents

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> Tune equipment regularly> Install equipment properly> Use automated controls> Reduce waste> Optimize IEQ> Consider day cleaning> Clean building with green-certified

products

Policies and Procedures

Sustainable Purchasing

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> Environmentally Preferable Purchasing (EPP)– Cost effectiveness– Life-cycle environmental impact– Environmental attributes

> All materials necessary for property operations

Green-Certified Products

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> Green Seal

> ENERGY STAR

> Forest Stewardship Council (FSC)

Retrocommissioning

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> Performance of building systems> O&M practices and staff approaches to O&M> Benefits of retrocommissioning

– Reduced operating expenses– Improved IAQ– Enhanced asset value– Optimized life-cycle economic performance– Prevention of premature equipment failure– Identification of safety and risk management

issues

Case Study: Retrocommissioning

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> Estimated annual kWh savings: 497,000 kWh

> Estimated annual cost savings: $65,000

> Total project cost: $76,600

> Total program incentive: $52,800

> Net owner cost: $23,800

> Simple payback: 4 months

Source: San Diego Retrocommissioning Program

Marketing Communications

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> Sustainability is a differentiator> Communicate programs, goals, and

achievements> Tenants and residents attracted by:

– Green space and lifestyle– Financial benefits

> Example marketing activities:– Kick-off programs– Touch screens– Surveys and signage

The Green Lease

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> Difficult to add provisions with residential– Appeal to residents seeking green

lifestyle– Incentivize behaviors

> Green lease evolving for commercial– Reach tenant before lease is signed– Integrate sustainability provisions into

lease– Consult attorney

Tenant and Resident Buy-in

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> Tenants’ programs> Community initiatives

and resources> E-newsletters> Informational events> Results

> Branded products> Signs> Meaningful messages> Move-in kits> Paperless procedures

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> Material sourcing

> Energy efficiency

> Waste management

Tenant Improvements and Renovations

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> Tips for working with contractors

> Tips on construction practices and materials

Smart, Sustainable TIs andRenovations

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> Web conferences> Carbon offsets> Local and regional sourcing> Preferred parking for hybrid/alternative-fuel

vehicles> Carpools> Bicycles> Mass transit> Shared vehicles (Zipcar)

Transportation