powerpoint presentation...customizing their talent acquisition & support models. • develops...
TRANSCRIPT
RECON 2019
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Presented By : JAMES WILLIS
1. Hiring alternative pools of talent is the SAME & DIFFERENT, we will not fall prey to
either/or thinking. We will seek creative ways to help people who operate differently
achieve the same results.
2. Tough, direct, and honest feedback is our most valuable tool. We will be DIPLOMATIC
BULLDOGS and pursue candid interactions to help all stakeholders overcome their fears
and perceptions
3. We are STUBBORN ON OUR VISION, yet flexible on the path to get there. We will
eliminate friction for all associates with disabilities
4. We will START SLOW TO GO FAST. We will first invest time understanding our
suppliers’ needs, then we will scale.
5. Creation of SHARED VALUES is an essential component to sustain AWSP. Our program
will resolve specific business problems while creating access to employment and
opportunity to advancement for PWD.
CULTURE
RECRUITMENT PROCESS
Wait for contingencies to pass
Training with Amazon and JVS team
Ongoing support from JVS staff
Attend new hire eventApply online during
open window
Intro to working at Amazon and setting
Simulation training and screening at JVSReferral to JVS
Work adjustment (if needed)
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PARTICIPANTS
• Individuals with disabilities
• Lift up to 40lbs & stand for 4+ hours
• HS diploma/GED/Certificate of
Completion or higher
• Pass drug screen & background
check
WHO CAN PARTICPATE
IN THE PROGRAM?
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BENEFITS OF PROGRAM• Represents Amazon’s leadership in
customizing their talent acquisition & support
models.
• Develops skills for thousands of individuals.
• Job opportunities for individuals who have
traditionally faced obstacles to both entering
and advancing in the workplace.
• Opportunity to work at Amazon and fit into
Amazon culture
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Inclusive Hiring at
FULFILLMENT CENTERRomulusJOB DESCRIPTION
• Stow station: loading a robot with products
to be sent to other parts of the Amazon
• Pick station: picking items out of bins
5 new full time hires needed monthly
Full time, $15/hr, Benefits from day 1
FC QUICK LOOKHere is a look inside the Amazon
fulfillment center in Romulus, Michigan.
PickStowe
Fulfillment Center look in
https://www.youtube.com/watch?v=UGIOSMuj4D8 +
SORT CENTERBrownstownJOB DESCRIPTION
• Sort boxes by zip code
• Shrink wrap pallets
• Load boxes on trucks from conveyor
5-10 part time hires needed monthly
Part time, $15/hr
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Sort Center
Here is a look inside the
Amazon sort center in
Brownstown Charter Township,
Michigan.
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SIMULATIONS
• Amazon assisted in creating the Simulations
• Sort & Pick Simulation @ JVS Detroit
• Review of the Amazon Culture & Mission –
• Work hard, have fun & make history!
• The simulation is the strongest indicator of a
candidate’s potential for success
• Realistic job preview
• Measure of the candidate’s ability to deliver at the
expected safety, quality, and productivity levels
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WORK ADJUSTMENT
An opportunity to build skills through practice before starting at Amazon
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COACHING & FADING SUPPORT
• Job coach serves as a liaison.
• Amazon leader roles:
o Coaching on Amazon’s
standard work
o Sharing tips, feedback, and
motivation to help with
performance
o Helping associates seek
assistance
o Encouraging independence and
confidence
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- we live in the metrics+
DPMO
Defects per
Million orders
How have we done?+
63 Simulations
1 Resignation
47 Placements
Period Covered: April – October 2019
“RECRUIT RESPONSES
What I like about JVS is
that it is interactive. They
helped me by
recommending the
program and teaching me
the basic protocols at the
Amazon workplace. The
people are friendly and it is
a very positive workplace
that I enjoy being around.
I like the hours, the friendly
people, and the work is
easy. JVS helped me
through the entire hiring
process.
The work is easy and
somewhat tedious and the
pay is good. They taught me
everything I needed to know
and were patient with my
questions and note-taking.
I have been working at
Amazon for a month now
with the help of JVS, and I
am very thankful for this
opportunity. I am now more
confident in my own ability to
be steadily employed,
especially at the Amazon job
site. I couldn’t be happier
with my time at Amazon and
JVS.
In the press
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https://www.fox2detroit.com/news/amid-surge-in-online-grocery-shopping-amazon-and-others-hiring-workers-with-special-needs
FOR MORE INFORMATION
www.jvshumanservices.org/amazon
Phone: 248-417-3094
Email: [email protected]
GABRIELLE SHARP, Amazon Coord.
Phone: 586-419-1782
Email: [email protected]
JAMES WILLIS, VP WorkforcePhone: 248-233-4480
Email: [email protected]
LYDIA GRAY, Director Rehab
Phone: 313-833-8100 ext; 8064
Email: jjohnson@jvshumanservices .org
JENNIFER JOHNSON, Amazon Coach
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