of Enterprises using

AI by 2020

85%

1Source: Gartner, Smarter with Gartner, 2017.

WATER LEVEL

FULL

pH

NEUTRAL

14

0

SMART COLLAR

Retuned home at 5:07pm

3 NEW MESSAGESRe: Medical Education

26°INDOOR TEMPERATURE

FAVORITE STATIONJazz Classics

MORNING COFFEENormally wakes up at 7:00am

PURCHASED ON AMAZONReminder: Shall I reorder more detergent?

source: Microsoft digital culture study across 21 European markets, n = 20.476, March 2018

“Culture is a result of the various

behaviors, values, structures, and

processes that are supported or

discouraged within an

organization.”

World

knowledge

Organizational

knowledge

Individual

knowledge

The largest graph of human activity at work ever created

470BEmails processed per

month

420BOffice user interactions

observed per month

100MExcel charts created

per month

6.5TThreats signals analyzed

daily

560MPowerPoint slides

created per month

Dynamics 365

Marketing

Customer

ServiceSales

Field

Service

Project Service

Automation

Finance &

Operations

Enable brand

monitoring

via user

feedback

tracking

Improve seller

efficiency with

priority lead

generation

Identify and

resolve

equipment

issues

remotely

Empower HR

teams to land

top candidates

and accelerate

their success

Deliver

profitable

projects on

time, within

budget

Generate

comprehensive

customer

profiles across

social media

platforms

Reduce costs

and optimize

operations with

data-driven

decisions

Talent

Collect and prepare data Train and evaluate model

A

B

C

Operationalize and manage

source: Microsoft & PwC Uncovering AI in Finland study, 2018

14%

50%

22%

14%

Planned Piloting Released Advanced

Source: Artificial Intelligence in Europe, Microsoft & EY study 2018

Reliability of

data estate

Enterprise

grade

technology

Skills

Source: Uncovering AI in Finland, Microsoft & PWC study 2018

source: Microsoft & PwC Uncovering AI in Finland study, 2018

Source: Microsoft AI study, March 2019