ppt, 6.74 Мб


Полнофункциональное (Full Stack) решение для предприятия размером до 3000 абонентов

Contact Center Collaboration/Video

Security Networking

UC, Mobility and Voice

Services

• IP Office Contact Center• Contact Center Select

• Avaya Video Collaboration Solution for IP Office (Avaya XT Embedded Server for IP Office, Avaya XT Endpoint with Embedded Server for IP Office)

• Avaya ERS 3500 Series• Avaya ERS 4800 Series• Avaya 9100 WLAN

• Avaya SBCE• Avaya Identity Engine

• IP 500 V2• IP Office Server Edition• IP Office Select

Avaya IP Office Platform

Mobility• Avaya one-X® Mobile• Avaya Flare® Experience


IPO500v2 Trunk Gateway

IP Office Manager

PSTN / PRI

Deploy as All-in-One Communication Solution (IPT+VM+AA+UC+CR)

Integrated UC capabilities

Centralized Management

Centralized Licensing

Investment Protection

IPO Primary Server

Сегодня: разворачивает решение емкостью до 3000 абонентов в центральном офисе

Call Sever, Applications, Management,

Licensing

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Завтра: расширяемся на 150 филиалов


IP Office Manager

Deploy Branch Gateways

Add Licenses on HO System

Protect InvestmentIPO Primary Server

Distributed Branch

PSTN / PRIPSTN / PRI PSTN /

PRI

Call Sever, Applications, Management,

Licensing


Head Office




В будущем: собираем все под «зонтик» Aura


Distributed Branch

PSTN / PRIPSTN / PRI PSTN /

PRIIPO500v2 Trunk Gateway

Distributed Branch

VoIP-Ready WAN

Centralized Trunking

SIP SP

PSTN

Data Center 1

Applications

Avaya Aura® System Manager CentralizedManagement

SBCGW

SIP

CM (serving users in HQ

and other sites)

SIP

AURA SM

Deploy Avaya AURA

Add More Branches

Consolidate Branches

Protect Investment


Gateway for Analog

& Digital sets

3000 Users across 150-SitesLicensed based

50 ReceptionistLicensed based

Simplified Install

Simplified

Deployment

Up to

3000one-X ®Portal users Licensed based

Up to

Up to

IP Telephony , Audio Conference Voice Messaging IM, Presence, PtP Video Web Collaboration Mobile UC Client

500 Voice Messaging ports Licensed based

Up to

Avaya IPO SE в цифрах: IP Office Server Edition – R9.1


All user solutions, except for Receptionist, require Preferred Edition software of higher. Customer service agent and supervisor require Contact Center.

I P O ffi c e U s e r S o l u ti o n s

C h o i c e s B a s e d O n J o b F u n c ti o n

Power User Office Worker Basic User

Receptionist

Customer Service Agent

Customer Service Supervisor

Also available:

Функциональность различных типов абонентов


Value-Based TelephonyHybridPremier, Flagship

Телефонные аппараты IP Office

Conference PhonesWireless

B100 Series Phones

Gigabit Ethernet with embedded switch*

3-button, 8-button, and touchscreen options

Color display* H.323 or SIP

9600 IP Desk Phones

Avaya OmniSound Technology Super Wideband Audio Analog or IP Small to large conference rooms and

executive suites

DECT & Wi-Fi Sets Small to large coverage areas Standard and ruggedized options

1600 IP Desk Phones Key-System Like Operation Paper Button Labels 3, 8, and 16-button options H.323 IP Telephony

1400 & 9500 Digital Sets 4, 8, and 16-button options Paper or paperless label options Lower energy requirements Same usability as IP Phones

H175


Avaya Communicator – для Windows и iPAD

Compact User Experience

Voice, Video, IM, Presence

Web Collaboration

Contact Filtering

TLS / SRTP Security

Windows & iPAD Support

Intuitive Collaboration Solution

Supported on Preferred Edition, Server Edition, and IP Office Select – Require Office Worker or Power User License


OneX Mobile

Voice over WiFi / 3G / 4G

Meet-Me Audio Conf.

Add/Delete Roster Contact

Auto-Fallback VoIP to Mobile

Geo Presence

iOS & Android Support

Sophisticated Mobile Collaboration

Supported on Preferred Edition, Server Edition, and IP Office Select – Require Power User License


OneX Portal

Web-Client, Call Control

IM, Presence

Meet Me Conferencing

Add & Drop participants

Web Collaboration

Access via desktop, browser, tablet, smartphone

Integrated Meet-Me Audio Conferencing



Интеграция с внешними приложениями

Supports popular applications Lync Outlook Salesforce.com

The capabilities you need IM/Presence*

Click-to Call Directory integration

*Note: IM/Presence supported with Outlook and Lync integrations

Supported on Preferred Edition, Server Edition, and IP Office Select

Embed Avaya UC in the applications you already use


Web Collaboration

Integrates with IP Office Audio Conferencing

Desktop/Application Collaboration

Document sharing

White Boarding

Powerful Web Collaboration Solution



Территориально распределенная сеть

Location 2

Location 3

Location 4

PrimaryServer

SecondaryServer

Headquarters

Every site has an automatic backup

Active calls stay connected

No idle hardware No additional

licenses

Highly-Resilient Architecture

High-availability without high costs and complexities


Avaya Contact Center Select

Derived from AACC Full, blended multichannel 10 to 250 agents

– Agents can be voice only, multichannel only or both!

Single or multiple locations– In the office– Remote

Inbound/Outbound/Call Back Supported globally

– Multilanguage (G14)


В каких случаях предлагать CM?

Тотальный SIP Емкость больше 2000 абонентов Большая нагрузка (BHCC > 18 000) Горячее резервирование без остановки сервиса Поддержка COРМ Крупный контактный центр Наличие особых требований Web Collaboration и

Messaging


Пример расчета (APL)

Решение Аппаратная часть/ПО, $

Стоимость на порт, $

IP 500V2 R9.1 300IP + 2E1Office Worker

5000/31000 120

SE 9.1 300IP + 2E1Office Worker

6000/37000 140

Aura 6.3 300IP + 2E1Core

21000/82000 343

SE 9.1 2500IP + 10E1Power User

28000/625000 261

Aura 6.3 2500IP + 10E1(2000 Core + 500 Power)

87000/737000 330


Решение Avaya для Mid-Market

Broadest endpoint supportMost flexible deploymentsRich UC feature set

Unified CommunicationsRoom, desktop, mobileSupports 3rd party devicesSimple, affordable

Video

Protects SIP trunksSecures remote endpointsActive packet inspection

SecurityAutomated provisioningRich feature set50% lower TCO

Networking


Схема стенда3G/4G

101 Alice 102 Боб

ERS 3510104 Dmitry

103 Carl

107 Demo1

106 Demo2

Evgenyyy 105

SnappSnapp

https://www.google.ru/url?q=http://www.4gltemall.com/samsung-gt-b3800-lte-4g-portable-wifi-router.html&sa=U&ei=oMV8U9iSM4GF4gSA9YCYAw&ved=0CC0Q9QEwAA&usg=AFQjCNECo5OeKQWG8XNRlh-YsjOdxQC1wQ

http://www.f1cd.ru/show/52823/


Схема стенда (мобильный вариант)3G/4G

104 Dmitry

105 Evgenyyy 103 CarlGeorge 107

https://www.google.ru/url?q=http://www.4gltemall.com/samsung-gt-b3800-lte-4g-portable-wifi-router.html&sa=U&ei=oMV8U9iSM4GF4gSA9YCYAw&ved=0CC0Q9QEwAA&usg=AFQjCNECo5OeKQWG8XNRlh-YsjOdxQC1wQ


План демонстрации

Базовая телефонияВызовы между абонентами разных типовГрупповой вызовГолосовая почта: смена языка приветствияЗапись вызовов с IP аппаратаАвто секретарь – установка

Мобильный клиента для IPADУстановка обратного вызоваСтатусОбмен мгновенными сообщениямиЗапись вызововОрганизация и управление конференциейГео-локация

Windows PC клиентВидео-вызовыWeb-конференцияРасширение возможностей стационарного телефонаУправление телефоном через Web

ppt, 6.74 Мб

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