Asian Customers Focused Product – Jason Xu, Rob Morgan, Jane Omant, AlexTaylor

Topics Provide multiple language

services products for domestic Asian customers

Target for financial service in Asian market

Get ready for more Foreign direct investment in IOOF

Chinese Investment by Industry (we use china as an example)

2006 -2012 ,128 completed deals Accumulated USD50.8 billion.

Chinese completed deals in Australia by geographic and Industry distribution

Chinese investment in Australia by size

Provide domestic Asian customer service

In 2011 , 23.2 % of people spoke other language at home. Other languages spoken at home included Mandarin, Italian, Arabic, Cantonese and Greek. It is not include International students and tourist, temporary visa visitors.

Financial service in Asian market

We have third large pool of funds in the world, $300 Billion superannuation invested offshore. China is an very important destination. – John Brogden CEO Financial Service Council 2014

A report released by a government think tank forecasts that China will become the worlds most aged society in 2030. Further, by 2050 China’s older population will likely swell to 330 million, or a quarter of its total population.

The growing wealth of China and its ageing population presents opportunities for both countries through trade and investment.

Australia recognised the problem of an aging population before many other countries, we are well-prepared for this.

Are we ready for Foreign direct investment ?

China is Australia’s largest trading partner 2012 total investment in Australia from China was just $22 billion – less than 1

percent of the total foreign funds invested in Australia. And foreign direct investment from China was $16.7 billion or just 3 per cent of total

FDI. Business migration visas for Asian investors: 1.5 million, 5 million, 15 millions, who

is able to assist them to manage their fund in Australia ?

Some good examples - ANZ ANZ Asian marketing strategy --- Multiple Language web interface Online banking services for International students, overseas investors, property management Home loan packages, business loan services across different communities

KPMGKPMG --- Multiple Language website design according to the different countries Recruiting online services, International consulting service, company branding promotion

And our Competitors examples

AMP operated in China since 1997 . Recent deal with China’s largest pension group, China life pension(CLP), $240 million deal, to purchased 20AMP operated in China since 1997 .

Host- plus super have invested in China in five years ago, including 100 million dollars offered fund investment in Alibaba, agriculture bank, IT industry, 250 million in real estate in ShangHai.

Australian-super set up their office in Beijing in 2012, Chinese version flyers and online booklet is available for customers.

IOOF Multiple language website

Language switch button

IOOF FDI and International online products

Online service Super products in different languages

Any questions ? Jason Xu Jane Omant Robert Morgan Alex Taylor