Government Engineering CollegeBhavnagar

COMMUNICATION SKILL

Presentation

Direct And Present By

Darshit Gajjar

Nonverbal communication between people is people is communication through sending and receiving wordless clues.

It includes the use of visual cues such as body,language (kinesis), distance (proxemi) and physical environments/appearance, of voice (paralanguage) and of touch (haptics). It can also include chronemics (the use of time) and oculesics (eye contact and the actions of looking while talking and listening, frequency of glances, patterns of fixation, pupil dilation, and blink rate).

Nonverbal communication

Just as speech contains nonverbal elements known as paralanguage, including voice quality, rate, pitch, volume, and speaking style, as well as prosodic features such as rhythm, intonation, and stress, so written texts have nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on interaction between individuals, where it can be classified into three principal areas: environmentalconditions where communication

Nonverbal communication involves the conscious and unconscious processes of encoding and decoding. Encoding is the act of generating information such as facial expressions, gestures, and postures. Decoding is the interpretation of information from received sensations from previous experiences.

Nonverbal communication involves the conscious and unconscious processes of encoding and decoding. Encoding is the act of generating information such as facial expressions, gestures, and postures. Decoding is the interpretation of information from received sensations from previous experiences.

In many Indigenous American Communities, for example, there is often an emphasis on nonverbal communication, which acts as a valued means by which children learn. In this sense, learning is not dependent on verbal communication; rather, it is nonverbal communication which serves as a primary means of not only organizing interpersonal interactions, but also conveying cultural values, and children learn how to participate in this system from a young age.

Importance Symbol table for non-verbal communication with

patients Nonverbal communication represents two-thirds

of all communication. Nonverbal communication can portray a message both vocally and with the correct body signals or gestures. Body signals comprise physical features, conscious and unconsicus gestures and signals, and the mediation of personal space.The wrong message can also be established if the body language conveyed does not match a verbal message.

Nonverbal communication strengthens a first impression in common situations like attracting a partner or in a business interview: impressions are on average formed within the first four seconds of contact. First encounters or interactions with another person strongly affect a person's perception. When the other person or group is absorbing the message, they are focused on the entire environment around them, meaning the other person uses all five senses in the interaction: 83% sight, 11% hearing, 3% smell, 2% touch and 1% taste.

History of research Scientific research on nonverbal communication and

behavior was started in 1872 with the publication of Charles Darwin's book The Expression of the Emotions in Man and Animals. In the book, Darwin argued that all mammals, both humans and animals, showed emotion through facial expressions. He posed questions such as: "Why do our facial expressions of emotions take the particular forms they do?" and "Why do we wrinkle our nose when we are disgusted and bare our teeth when we are enraged?"Darwin attributed these facial expressions to serviceable associated habits, which are behaviors that earlier in our evolutionary history had specific and direct functions.

Posture:--- Main article: Posture (psychology) There are many different types of body

positioning to portray certain postures, including slouching, towering, legs spread, jaw thrust, shoulders forward, and arm crossing. The posture or bodily stance exhibited by individuals communicates a variety of messages whether good or bad.

Clothing:----- Clothing is one of the most common forms

of non-verbal communication. The study of clothing and other objects as a means of non-verbal communication is known as artifactics or objectics. The types of clothing that an individual wears conveys nonverbal cues about his or her personality, background and financial status, and how others will respond to them

Gestures:-- Gestures may be made with the hands, arms or body,

and also include movements of the head, face and eyes, such as winking, nodding, or rolling one's eyes. Although the study of gesture is still in its infancy, some broad categories of gestures have been identified by researchers. The most familiar are the so-called emblems or quotable gestures. These are conventional, culture-specific gestures that can be used as replacement for words, such as the hand wave used in western cultures for "hello" and "goodbye." A single emblematic gesture can have a very different significance in different cultural contexts, ranging from complimentary to highly offensive.

Adapters:-- Some hand movements are not considered to be

gestures. They consist of manipulations either of the person or some object (e.g. clothing, pencils, eyeglasses)—the kinds of scratching, fidgeting, rubbing, tapping, and touching that people often do with their hands. Such behaviors are referred to as adapters. They may not be perceived as meaningfully related to the speech in which they accompany, but may serve as the basis for dispositional inferences of the speaker's emotion (nervous, uncomfortable, bored.)

Eye contact:- Eye contact occurs when two people look at each

other's eyes at the same time.In human beings, eye contact is a form of nonverbal communication and is thought to have a large influence on social behavior. Coined in the early to mid-1960s, the term came from the West to often define the act as a meaningful and important sign of confidence, respect, and social communication. The customs and significance of eye contact vary between societies, with religious and social differences often altering its meaning greatly.

The study of eye contact is sometimes known as oculesics

Touch:--

Touches are taken as rudeness in most cultures. Shaking hands is considered to be acceptable in many. Similarly, acceptability of kissing, hugs, and many other touches are different in different cultures. People in Asia are more conservative in these types of non-verbal communication. Patting head or shoulder also has different meanings in different cultures. In some Asian cultures patting children’s head is very bad signal as head is taken to be sacred. Middle Eastern countries take touch between people from opposite genders is taken as bad character. Where and how you are touched or touch changes the meaning of touch. So, you must be careful when you visit a new place.

Facial Expressions:-- Face shows feelings, attitudes and emotions. The

degree of facial expressions are determined by cultures. People from United States show emotions more than their Asian counterparts. Facial expressions are shown to be similar all over the world, but people from different cultures do not show it in public. The meanings of these are commonly acknowledged everywhere. Too much expression is taken to be shallow in some places whereas in some it is taken as being weak.

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