pptsection5 purchasing
TRANSCRIPT
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PurchasingPurchasing
Logistics for SMEs
Federal of Thai Industries
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1.
1.
6.
6.
4.
4.
3.
3.
2.
2.
7.
7.
5.
5.
8.
8.
9.
9.
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(Purchasing)
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(objectives)
(. 2547)
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Logistics
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outsource subcontract
AT&T
William Mark AT&T
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(
)
(
) (transaction)
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strategic purchasing
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()
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scope
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(categories)
1. (components)
2. (raw materials)
3. (operating supplies)
4. (supporting equipment)5. (process equipment)
6.
(services)
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((Purchasing)Purchasing) (Procurement sourcing)
(Strategic sourcing) (Supply management)
(Supplier management)
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Supply Chain Management
Source: The International Center for Competitive Excellence, University of North Florida.
Performance metrics
Keybusinessprocesses
Customer relationship management
Customer service management
Demand management
Order fulfillment
Manufacturing flow management
Procurement
Product development and commercialization
Returns channel
Logistics Management
Information flow
Purchasing
MRP
Tier 1supplier
MRP
Materialsmanagement
MRP
Production
MPS
Physicaldistribution
DRP
and salesMarketing
DRP
Customer
DRP
Product Flow
Just-in-timeEDI EDI
Quick response
supplierTier 2
MRP
Consumer
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Best Practice
5M+I
Best Practice
5M+I
Best Practice
5M+I
Best Practice
5M+I
Best Practice
5M+I
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Purchasingis responsible for obtaining the materials,
parts, and supplies and services needed to produce a
product or provide a service
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Identifying sources of supply
Negotiating contracts
Maintaining a database of
suppliers
Obtaining goods and services
Managing supplies
Duties of Purchasing
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1.
Requisition received
2. Supplier selected
3. Order is placed
4. Monitor orders
5. Receive orders
PurchasingPurchasing
LegalLegal
AccountingAccountingOperationsOperations
DataData
processprocess--
inging
DesignDesign
ReceivingReceiving
SuppliersSuppliers
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Matl. = 53.2 %
Eqpt. = 3.5%
Total = 56.7%
Prod. emp. = 10.7%Other emp. = 0.1%
Total = 10.8%
18.9%
3.6%
Source: Dobler and Burt, 1996
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(cost center)
()
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(productivity)
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1. ()
2. 3.
4.
5. 6. (
)
7.
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/
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Supply Chain ManagementSupply Chain Management
1
2
Customer relationship management
Customer service management
Demand management
Order fulfillment
Product development and commercialization
Returns channel
Procurement
Manufacturing flow management
Product Flow
SupplyChainBusine
ssProcesses
Supply Chain Management ComponentsSupply Chain Management Components Product structure
Management methods
Power and leadership structure
Risk and reward structure
Culture and attitude
Planning and Control
Process (work) structure
Organization structure
Product flow facility structure
Information flow facility (IT) structure
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(fulfillment)
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Best
Practice
5M+I
Best
Practice
5M+I
Best
Practice
5M+I
Best
Practice
5M+I
Best
Practice
5M+I
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1.
2. 3.
4. 5.
(())
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6. 7.
(supplier) 8.
9. 10. ()
(())
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Cost of SearchNegotiated Price
Transportation CostInspection CostStartup Cost
Storage CostOperating, CostMaintenance CostInventory Costs
Disposal Cost
AcqusitionCost
In-HouseCost
LifeCycleCost
TotalCost of
Ownership
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Deliverables
Purchasing ManufacturingDistribution
Sales
What (item)
From
(supplier)
Where(warehouse)
When (receive)
Quantity
What (item)
Where (plant)
How(method)
When (manufacture)
Quantity
Over Time
Ship from(Plant, DC)
Ship to (DC,Customer)
How(transportation method)
When (dispatch)
Stock levels
Acceptor reject (sales order,
forecast order)
Available toPromise (ATP)
Capableto Promise (CTP)
Delivery (full,partial)
Backorders
maximize profit
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(specifications )
()(
)
(requirements)
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......
1. (Conformance)
2. (Aesthetics)3. (Durability)4. (Performance)5. (Reliability)6. (Features)
7. (Serviceability)8. (Perceived quality)
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1. (Dissatisfy)2. (Satisfy)3. (Delight)
++
100100%%
(Kanos Model)
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1. (Dissatisfy)
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2. (Satisfy)
3 (D li ht)
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3. (Delight)
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= -
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1. (Cost comparison)2. (Manufacturing system
analysis)
3. (Motion analysis)4. (Make or buy)
5. (Standardization)
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. 1,200
6 (.)4 .
(Supplier) 2
2
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22
(Super Snack Co., Ltd.) 400 (100 . 20 .)
50 500 (+ + )
5 55 2
200
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SMEs Projects 5353
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JUST IN TIMEJUST IN TIME
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JUST IN TIMEJUST IN TIME
=
TOYOTA Ohno
(Bottleneck)
()Ohno (Reduce Lot Size)
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JUST IN TIME
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JUST IN TIME
== == ==== ====
==
==Quality CircleQuality Circle==
J t I Ti
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JustJust
--InIn
--TimeTime
A BC
D
3 3 3 3
STORE
Just-In-Time (JIT) Example
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Just In Time (JIT) Example
Work in process inventory levelWork in process inventory level
(hides problems)(hides problems)
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spot buying / spot purchase (Blanket orders) consolidated billing (Invoiceless purchasing) (Electronic ordering and funds
transfer)
Electronic data interchange (EDI) Stockless purchasing
Standardization
Outsourcing
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1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
( )
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6. 7. 8.
9.
10.
6. 7.
8.
9.
10.
(
)
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()
(
)
e.g. cross functional team
()
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()
Source: Douglas M. Lambert, Margaret A. Emmelhainz, and John T. Gardner, Developing and ImplementingSupply Chain Partnerships, The International Journal of Logistics Management, Volume 7, No. 2. (1996), p.2.
?
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?
(vertical integration)
Source: Douglas M. Lambert, Margaret A. Emmelhainz, and John T. Gardner, Developing and Implementing SupplyChain Partnerships, The International Journal of Logistics Management, Volume 7, No. 2. (1996), p.2.
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-Honesty-Financial viability
-Reciprocity
-
-
--
- Source: Ronald H. Ballou (2004)
()
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just-in-time
Source: Ronald H. Ballou (2004)
( )
()
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Source: Ronald H. Ballou (2004)
( )
()
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()
(selective tendering)
Source: Ronald H. Ballou (2004)
( )
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just-in-time
--CPM/PERT
--
--
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1.1.
2.2. 3.3.
4.4.
(())
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5.5.
6.6.
7.7.
8.8.
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1.1.
2.2. 3.3.
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1.1. (Quantity)(Quantity)
2.2. (Quality)(Quality)
3.3.
(Time)(Time)
4.4. ((Cost)Cost)
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(Order cost)
Changeover (setup) cost
(1 5 )
(1 5 )
(0 25 )
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:
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:
You can only manage what you can measure
Anything that is measured improves
:
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Faster response to the customer at lower cost and higher quality
A competitive advantage!
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(risk)
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New Product Development
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New Product Development
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ComputerComputerSonySony
(risk management)
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(trade-off)
credit
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OutsourcingOutsourcing
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OutsourcingOutsourcing
Suppliers
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Choosing suppliers
Evaluating sources of supply
Supplier audits
Supplier certification
Supplier relationships
Supplier partnerships
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()
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(lead time)
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-
vs.
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/
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?
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()
(holding costs)
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1995 Corel Corp.
1 2 3
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1 2-3
(JIT)
()
1995
Corel Corp.
(contract management)
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()
:
()
(mutual benefits)
(aspect) (adversary) (partner)
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Number of suppliers
Many One or a few
Length of relationship
May be brief Long-term
Low price Major consideration Moderately important
Reliability May not be high High
Openness Low High
Quality May be unreliable; buyerinspects
At the source; vendorcertified
Volume of business May be low High
Flexibility Relatively low Relatively high
Location Widely dispersed Nearness isimportant
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1.Reduce cost of making the purchase2.Reduce transportation costs3.Reduce production costs4.Improve product quality5.Improve product design6.Reduce time to market7.Improve customer satisfaction8.Reduce inventory costs9. Introduce new products or services
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Toyota
Bose, Chrysler, Harley Davidson
Vendor Managed Inventory
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Source: Ronald H. Ballou (2004)
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Direct Materials Purchasing Moves
Online
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Strategic importance
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g pCostQualityAgility
Customer serviceCompetitive advantageTechnology managementBenefitsRisks
Increased outsourcing
()
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Increased outsourcing
Just-in-time
Globalization
(MRP)
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Materials Requirement Planning (MRP):
(Enterprise ResourcePlanning: ERP)
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GE automated Web-based
purchasing system
Intel
80 19,000
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Green Sourcing
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(supplier)
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(ethical purchasing)
(ethical purchasing)
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Good governance
(Ethics)
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A theory or system of moral values, the principles of conduct
governing an individual or group
(Pitfalls of Buying)
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Inducements
Bribery
Purchasing Fraud
Protection via
(Ethical Code)
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Integrity
Optimising Resources
Professional Practice spirit of the Law
(Ethical Guidance)
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Things to consider:
Declaration of Interests
Confidentiality & accuracy of information
Competition
Business Gifts
Hospitality
Business Dining
Records
(Buying Ethically Practicalities)
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Professional standards
Procurement Management
Underpinned by Core Values and Governance
Corporate Governance
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Standards of Business Conduct
Code of Conduct
Code of Practice on openness
Professional Codes of Practice
(H t &T )
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(Honesty &Transparency)
(Accountability) (Integrity)
(Participation)
(Equity and Fairness)
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...
(responsibility to employer)
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(conflicts of interest) (gratuities) (confidential information)
(treatment of suppliers) (reciprocity)
Summary of Ethical Buying
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Operations Management Textbooks
, , . . 2549.
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, , :
(JETRO). 2548. ABC. LogisticsCost Analysis. .
Rushton, Alan, Phil Croucher, and Peter Baker. 2006. The handbook of Logistics and Distribution
Management. 3rd edition. The Chartered Institute of Logistics and Transport (UK).
Kaplan, Robert S., and David P. Norton. The Balanced Scorecard. 1996. Harvard Business School
Press.
Fernie, John, and Leign Sparks. 2004. Logistics and Retail Management: insights into current practice and
trends from leading experts. 2nd edition. The Chartered Institute of Logistics and Transport (UK).
Cohen, Shoshanan, and Joseph Roussel. 2005. Strategic Supply Chain Management. McGrawHill.