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Unforgettable Business Learning Unforgettable Business Learning
Harold Washington College Bral Spight, Instructor
Business Simulation Challenge
Spring 2017Unforgettable Business Learning © 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
Why Simulate?
Risk-FreeView
Alternative Strategies
Enjoyable Compresses Time (1 Round=1Year)
Selectivity <=>
Integration
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
Objectives of the Foundation SimulationDemonstrate
effectiveness of multi-discipline teams working
together.
Use strategic thinking. Test business acumen.
Understand overall interaction and impact of
various parts of a business on one another.
Grow the awareness of competition.
Take away practical skills in business management.
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
The Story: Background on the Companies
Started as a single corporation named Sensors, Inc.
Sold sensors as main product
Customers (OEMs) need sensors for their products to function across diverse applications
Corporation was shut down by FTC due to monopolistic operations
Two clear segments exist with varying demands
FTC required Sensors Inc. to be broken up into separate companies:
Andrews Baldwin
ChesterErie
DigbyFerris
Each team was charged to operate one of the companies and make it successful.$40 Mil in sales, 2 segments, 1 initial product, closed marketplace
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
The Marketplace: A Look into the Segments
Round 1 Consumer Segment Expectations
Round 8 Consumer Segment Expectations
Perceptual map used to track changing
consumer demands in size and performance
Each year, consumers will expect faster (higher performance) and smaller products (lower size)• This causes the segment
circles to drift to the lower right constantly
Market segments continue to diverge
over time
*Note the drift towards the lower
right (expectations of faster and smaller
products). Also note the divergence of the
segments.
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
I want to spend as
little money as possible!
I want them to have been around for a
while…no beta testing!
They have to be
moderately reliable…but not enough to drive up the price!
The technology
doesn’t have to be cutting
edge.
Low Tech Consumer CharacteristicsWhat the customers say
•Ideal Age: 3 years
•Ideal MTBF: 14000-20000
•Prefer less cutting edge
products (Bigger Size &
Low Performance)
•Price sensitive. Prefer prices at lowest possible.
Price Positioning
AgeReliability
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
Low Tech Consumer Decision Making
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
Price is not an issue. I want the
best sensors in the
market!
I want the newest
sensors you have!
We need the total package.
High performance
and small sensors for
our products.
Only the most cutting
edge products will
cut it!
High Tech Consumer Characteristics
•Ideal Age: 0 years
•Ideal MTBF: 17000-23000
•Needs Smaller and Faster
Sensors
•Not price sensitive, willing to pay higher prices.
Price Positioning
AgeReliability
What the customers say
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
High Tech Consumer Decision Making
© 2014 Capsim Management Simulations, Inc.
Industry Segment Growth
© 2014 Capsim Management Simulations, Inc.Unforgettable Business Learning
Recession Period
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Decision AreasStudents need to coordinate strategy and tactics across
the following areas of their company:
Additional Modules
- HR- TQM
R&D Marketing
Production Finance
© 2014 Capsim Management Simulations, Inc.
Unforgettable Business Learning Unforgettable Business Learning
How the Contest Was Evaluated
Balanced Scorecard
• Improving company financial picture in preparation for final debrief
• Point System
• Gauges company performance based on four perspectives• The Customer• Internal Business Process• Innovation and Learning• Financials
• In the simulation, a Proforma Balanced Scorecard is available to project results for the upcoming year.
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How HWC Compared to Last Year – Year 8
2016
2015
26 Products Introduced
20 Products Introduced
2017
24 Products Introduced
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How HWC Compared to Last Year
2017 Versus 2015/2016
• Lower interest and registration• Log-ins fell off slightly as some teams faced
attrition• Unlike last year teams focused on the same
segments this year, compounding the issues with forecasting and dealing with uneven growth
• Despite that BSC Recap scores were roughly comparable and BSC aggregate scores actually increased
• The winning team did not have a walk this year, much more competitive!
2017
2015 2016 2017 2015 2016 217 2015 2016 2017 2015 2016 2017 2015 2016 2017Total 27 32 24 920 869 578 435 419 411 2309 2348 2378 36% 25% 29%Average 5 6 4 184 174 131 87 84 82 462 470 476
Balanced Score Card Total Winner % total pointsBalanced Score Card RecapLog-InsRegistered Participants
2015
2016
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How HWC Compared Nationally
2017 Versus Community Colleges Nationally
• 86 – 179 Community Colleges have attempted the simulation depending on rounds run
• Typical industry structure in real life
• Unclear how many incorporate a recession scenario into the simulation
• Inventory management and forecasting were key challenges to profitability nationally
• Despite the challenges typically 2-3 HWC teams recovered well enough to compare favorably with national norms by round 8
• Other key indicators told a similar story: Stock Price ROS/ ROE/ ROA Asset Turnover
Round 1 Round 2 Round 3 Round 4 Round 5 Round 6 Round 7 Round 8
-20.0
-15.0
-10.0
-5.0
0.0
5.0
10.0
15.0
2.52.6
5.7
5.9 9.27.1
10.3 10.7
Profit (Millions)
National Mean Andrews BaldwinChester Erie Ferris
Unforgettable Business Learning Unforgettable Business Learning
How HWC Compared Nationally
2017 Versus Community Colleges Nationally
• Comparison vs. 997 – 1972 four-year colleges that have attempted the simulation depending on rounds run
• Typical industry structure in real life
• Unclear how many incorporate a recession scenario into the simulation
• Inventory management and forecasting were key challenges to profitability nationally
• Despite the challenges typically 2-3 HWC teams performed well enough to compare favorably with national standards
Round 1 Round 2 Round 3 Round 4 Round 5 Round 6 Round 7 Round 8
90
98
90
55
61
50 50
26
13
96
73
80
36
31
23
17
65 67
95
9389
66
74 74
29
54
2
24 32
15
63
51
59
34
18
12 0 2 1
Percentile Performance
Andrews Baldwin Chester Erie Ferris
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APPENDIX SLIDES
8.23.11© 2011 Capsim Management Simulations, Inc.
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How HWC Compared Nationally - 2016
2016 Versus Community Colleges Nationally
• 68 – 157 Community Colleges have attempted the simulation depending on rounds run
• Inventory management and forecasting were key challenges to profitability nationally
• Despite the challenges typically 2-3 HWC teams recovered well enough to compare favorably with national norms by round 8
• HWC consistently placed 3 teams above the 50th percentile across all key indicators, not always the same 3!
• Other key indicators told a similar story: Cumulative Profit Stock Price ROS/ ROE/ ROA Asset Turnover
Round 1 Round 2 Round 3 Round 4 Round 5 Round 6 Round 7 Round 81000000
2.7 2.6
6.0 6.3
9.8
7.9
11.312.3
2.6
4.7
0.62.3
4.2
-4.4
-3.5
9.3
3.4
7.2
9.2
-6.1-5.1 -4.3
-0.3
13.3
0.4 1.50.2
4.9
6.8
9.4
7.4
13.0
3.6
7.5
1.3
-7.0
0.5
-4.2
-6.5
-0.4
-1.1
1.6
1.5
-3.9 -3.7-2.8
-7.0
-3.3
PROFIT/ ROUND(Millions)
National Mean Andrews BaldwinChester Digby Ferris