pr: managing the media during a crisis

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PR: HANDLING THE MEDIA DURING A CRISIS

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Page 1: PR: Managing the Media During a Crisis

PR: HANDLING THE MEDIA DURING A CRISIS

Page 2: PR: Managing the Media During a Crisis

THE RACE FOR ATTENTION

UNDERSTANDING THE MEDIA MACHINE

Page 3: PR: Managing the Media During a Crisis
Page 4: PR: Managing the Media During a Crisis

RATINGS VS

WHAT IS NEWSWORTHY

Page 5: PR: Managing the Media During a Crisis

THE EVOLUTION OF THE MEDIA: COMPETING FOR RELEVANCY

Page 6: PR: Managing the Media During a Crisis
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MEDIA OUTLETS ARE BUSINESSES

PAID FOR BY ADVERTISING

Page 8: PR: Managing the Media During a Crisis

INCREASED VIEWERSHIPEQUATES TO MORE REVENUE

Page 9: PR: Managing the Media During a Crisis
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SEASON 33•SEX•CONFLICT•HUMOR

Page 11: PR: Managing the Media During a Crisis

IT’S ALL ABOUT VIEWERSHIP

Page 12: PR: Managing the Media During a Crisis

CLICKSSKYDIVING STORIES

GENERATE

Page 13: PR: Managing the Media During a Crisis

THE KEY TO SUCCESSFULLY NAVIGATING WITH THE MEDIA IS STAYING AHEAD OF THE MEDIA.

THE MEDIA IS PREDICTABLE

Page 14: PR: Managing the Media During a Crisis

THE MEDIA IS PREDICTABLE

MEDIA POINTS OF CONTACT

▸Within 30 minutes of the authorities being called, the media has been tipped off.

THE MEDIA IS PREDICTABLE

▸Media will begin calling the DZ.

▸Media will begin showing up at the DZ

▸Media will want to conduct interviews with Owner, Staff & Fun Jumpers & get B-roll video.

Page 15: PR: Managing the Media During a Crisis

MEDIA POINTS OF CONTACTTHE MEDIA IS PREDICTABLE

▸Media will be in contact with the coroner trying to confirm a name.

▸Media will contact DZ for confirmation of name.

▸Media will visit victim’s Facebook page & other social to pull a photo.

Page 16: PR: Managing the Media During a Crisis

MEDIA POINTS OF CONTACTTHE MEDIA IS PREDICTABLE

▸Media will contact victim’s family or home DZ.

Page 17: PR: Managing the Media During a Crisis

YOUR JOB:

BE PREPARED AT EVERY MEDIA TOUCH POINT

Page 18: PR: Managing the Media During a Crisis

X TIPS TO MANAGING THE MEDIA

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1. DON’T IGNORE THE MEDIA

They will write the story with or without your input.

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2. DESIGNATE (ONE) POINT OF CONTACT WITH THE MEDIA.

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3. COACH YOUR STAFF ANSWERING PHONES .

When the media calls, get their information & give a time they can

expect a press release from you. This is better than a “no comment” statement.

Page 22: PR: Managing the Media During a Crisis

4. CREATE A PRESS RELEASE

Page 23: PR: Managing the Media During a Crisis

Avoid all technical jargon / skydiving lexicon.

Page 24: PR: Managing the Media During a Crisis

5. DON’T COMMENT(THAT’S WHAT YOUR PRESS RELEASE IS FOR)

Page 25: PR: Managing the Media During a Crisis

6. RECOGNIZE THE SOURCES FOR A STORY?

FAMILY OF VICTIM LOCAL

AUTHORITIES

DZSKYDIVERS

Page 26: PR: Managing the Media During a Crisis

7. MEET WITH THE COMMUNITY

Page 27: PR: Managing the Media During a Crisis

8. DON’T GO ON CAMERA

PROVIDE YOUR PRESS RELEASE

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9. DON’T RELEASE THE VICTIM’S NAME(even when the media knows it and wants confirmation)

Page 31: PR: Managing the Media During a Crisis

10. NEVER LIE…

EVER

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11. CONTACT THE FAA

Page 33: PR: Managing the Media During a Crisis

12. PUT GEAR & VIDEO UNDER LOCK AND KEY

Page 34: PR: Managing the Media During a Crisis

13. COOPERATE WITH AUTHORITIES(Have a rigger available)

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14. INVEST IN A PROFESSIONAL SIGN

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