& RESILIENCE TODAYINTERNATIONAL BUSINESS CONTINUITY MANAGEMENT CONFERENCE

PROGRAM DEVELOPED BY:

CRTcon.ca

MAY 29-30, 2019SHERATON CENTRE HOTEL • TORONTO • ON

Enter invitation #: DM2

PRACTICAL AND COLLABORATIVE

EARLY BIRD DEADLINE MARCH 15

Continuity & Resilience Today provides business continuity & disaster recovery professionals an environment of shared

lessons learned, best practices, takeaways, networking, and professional development to strengthen resilience.

WELCOME TO CONTINUITY & RESILIENCE TODAY!Join over 300 business continuity managers for an excellent opportunity for training and networking. Presentations will cover practice, research and innovation in business continuity, crisis communications and risk management.

An outstanding faculty of speakers from

WHO SHOULD ATTENDContinuity & Resilience Today brings together continuity management professionals to facilitate new conversations and to share critical lessons learned. You will have the opportunity to build important new relationships with peers and organizations strengthening your overall continuity management programs and plans.

WHY ATTEND• Obtain preparation and response strategies to current and emerging threats• Advanced level BCM developed by BCI, DRI Canada and DRIE• 15 Continuing Professional Development (CPD) hours for BCI members• 18 Continuing Education Activity Points (CEAP) for DRI certification holders• Network with your peers and vendors in the BCM community• Share best practices

Adds up to Value for Your Time!

What are the immediate next

steps to protect your people,

secure your assets and

strengthen your brand in a

communication crisis?(Find out Thursday

at 11:10am-12:00pm)

What are the best practices to identify and manage third-party risk and exposure?(Find out Wednesday at 3:30-4:30pm)

ACCOMMODATION INFORMATIONA block of rooms has been reserved at the Sheraton Centre Hotel Toronto.SPECIAL RATE: $299.00 per night for a Deluxe Room, complimentary Wi-Fi Included.Deadline for reservations is Wednesday, May 8th, 2019

To make a reservation, please contact the hotel directly at 1-888-627-7175. If booking by phone, be sure to state that you are attending “Continuity & Resilience Today 2019” to receive the special room rate.

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL2

2019 KEYNOTE SPEAKERS

BUSINESS CONTINUITY AND CYBER SECURITY PARTNERSHIP:A BACKUP APPROACH TO MOVING FORWARDWhether organizations are paying ransoms to retrieve decryption keys to restore their data, or losing productivity due to associated analysis time, the impact to the companies is significant. With attacks such as SamSam which crippled Atlanta, or Wannacry which hit the National

Health Service (NHS), the question on the table asks, “how do we defend against these and other attacks from a Cyber Security Management perspective”? Ransomware, Crypto mining…WHAT’S NEXT? There is safety in numbers, let’s start adding to the equation…

MICHELE TURNER, MBCP, FBCI, CISA, CRISC, GRCPSr. Manager, Business Resiliency–Corporate Business Continuity and Risk, Amazon

THE CHANGING FACE OF VENDOR RISK AND CONTINGENCY MANAGEMENTBusiness continuity professionals are increasingly pulled into risk management discussions and activities that are outside of the typical BC and DR capabilities. Now tasked with assessing critical vendors for information security, SLA performance, and more, it’s imperative to understand: How to implement best practices to identify and manage third-party risk and exposure; improve vendor performance; and, obtain assurance that the vendor has recovery

and contingency planning and testing in place in order to provide continued access to products and services within SLAs and critical process RTOs.

TERRY LEE, CBCPHead of Strategic BCP

ROBERTA J. WITTYResearch Vice President, Risk and Security Management ProgramsGartner

USING LEADING PERFORMANCE AND RISK INDICATORS TO MAKE THE BCM BUSINESS CASEEducating business managers on the business value of business continuity management (BCM) is a challenge for many organizations. Often, this challenge arises because business managers don’t understand or appreciate the value of availability risk information or their relationship

to it. This lack of understanding of how availability risk links to business performance is a leading cause of BCM programs having a great, exciting start, but ending in their long-term demise.

GLEN MILLSIRTB, TEEX, PCII, EMT, CRASE, SLATT, RAD, FEMA ICS-400Lieutenant, Burlington Police Department

THE ROLE OF SOCIAL MEDIA IN ORGANIZATIONAL RESILIENCESocial media has become a major influence in politics, terrorism, warfare and disaster management throughout all levels of government and private industry. It has been used to spawn revolutions, destroy businesses, overthrow governments, influence elections and spread truth and misinformation to millions of people at light speed. Leaders need to

be skilled in the use of this technology in order to keep people safe, identify threats, battle misinformation, protect reputations, maintain continuity and recover from disasters. This presentation will give an overview of the current threat landscape, review case studies of social media’s roles in emergencies and identify free social media tools and various ways that all types of organizations can use in legal and ethical ways to prevent, protect, respond to and recover from disasters.

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL 3 REGISTER TODAY AT CRTcon.ca

2019 PLANNING COMMITTEE

CO-CHAIRS MEMBERS

How do you identify

climate-related impacts that

require mitigation and

adaptation strategies?(Find out Thursday

at 2:45-4:30pm)

What are the legal and ethical ways to monitor social media situations in real time?(Find out Wednesday at 8:30-9:30am)

Senior Managing Consultant, IBM Canada

President, DRIE-Toronto

JOE OZORIOCBCP, CBCA, MBCI

Vice President, Premier Continuum

President, BCI Canada

MARIE-HÉLÈNE PRIMEAUCPA, CA, MBCI

Consultant, CCMS Inc. President, Director Western

Region, DRI Canada

JOHN YAMNIUKMBCP, MBCI

Independent ConsultantMember, BCI Canada

YVONNE LEWISMBCI, CBCP

Manager BCP and EM, Canadian Heritage,

Government of CanadaMember, DRIE-Ottawa

COLETTE LOSIER-DEMERS CBCP

Business Continuity Manager, Enterprise Continuity,

Enterprise ServicesSun Life Financial

GAYLE MITCHAM MBCP, MBCI, CCCP, CBCA, SCRA

DES O’CALLAGHAN FBCI

Treasurer, DRIE-Toronto; Secretary/Privacy Officer, Director Ontario Region, DRI Canada

Independent ConsultantSecretary,

BCI Canada

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL4

PARTNER ASSOCIATIONSThe education program for Continuity & Resilience Today is a collaborative effort planned and developed by:

With active members across Canada and various regional forums, the Business Continuity Institute (BCI) Canada Chapter is your local voice for all things related to the Business Continuity (BC) profession and discipline.

thebci.org

The Disaster Recovery Information Exchange (DRIE) is a non-profit association of professionals dedicated to the exchange of information on all aspects of planning for an emergency or a disruption to normal operations. DRIE’s goal is to provide an accessible, informal, open forum for the exchange of information and knowledge related to the many variations of emergency preparedness, business continuity and organizational resilience.

drie.org

The Disaster Recovery Institute Canada is a non-profit organization that provides internationally recognized education and certification to business continuity, disaster recovery and emergency management professionals in Canada. These professionals empower Canadian organizations, communities and businesses to be resilient and better prepared for any emergency or disaster.

dri.ca

Attendance at this event may be used as directed study Continuing Professional Development (CPD) hours for BCI members. Each hour of Program content equals 1.0 hour

of Structured CPD. Please refer to www.bci.org for more details.

Attendance at this event may be used as Continuing Education Activity Points (CEAPs) for DRIC certification holders. Each hour

of Program content equals 1.0 hour of CEAP. Please refer to: www.dri.ca for more details.

CONTINUING PROFESSIONAL DEVELOPMENT

What are the emerging

risks in Cyber Security?(Find out Thursday

at 1:00-2:00pm)

How do you develop an effective BCM LRI catalogue?(Find out Thursday at 8:30-9:30am)

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL 5 REGISTER TODAY AT CRTcon.caREGISTER TODAY AT CRTcon.ca

WORKSHOPSNO EXTRA FEE FOR WORKSHOPS! However, you must pre-register to attend Workshops as seating is limited

WEDNESDAY MAY 29TTX: DELIBERATE DESIGN CREATES REMARKABLE REPORTS

A business continuity program can stall when an organization invests time and money on exercising and yet fails to gather meaningful feedback from players. During this workshop, you will be provided with practical tricks for designing participant tools that maximize actionable recommendations and construct an engaging report.

Lisa Maddock Cynthia D. WennVice-President of Operations Associate Director of Operations and Client Relations

Vanguard Emergency Management Consulting Inc.

MANAGING STAKEHOLDER COMMUNICATION DURING A CYBER CRISIS AND PREVENTING A REPUTATION MELTDOWN GUIDED

In a digitized world, crises are growing in scope, intensity and exposure. The increasing frequency of cyber related crises require more than resilient IT systems and Business Continuity Plans. This dynamic and interactive workshop will focus on practice. A scenario will be used to put the audience in situ and encourage productive output. Participants will be grouped in teams, fostering exchange and best-practice sharing.

Carl MavromachalisAccredited Business Communicator, Associate, CS&A International – Crisis Management

THURSDAY MAY 30TORONTO POLICE SERVICE “ACTIVE ATTACKER INTERACTIVE SIMULATION”

This session will be a quick paced interactive simulation with all participants. Warning that some sound effects are played during the course of the simulation. Participants answer time sensitive questions that remain anonymous to encourage quick reactions and maximum level of participation. A debrief of simulation is conducted at the end with opportunity for Q&A.

Gregory Boltyanski PC, Emergency Management and Public Order, Critical Infrastructure Protection (CIP)Toronto Police Service

LET’S PLAY: SUPPLY CHAIN CONTINUITY MANAGEMENT TRIVIA

This workshop aims to answer the most often discussed topics when trying to understand - and survive – Supply Chain Continuity Management (SCCM) issues. Through an interactive Q&A format, workshop participants will be encouraged to discuss how they address key SCCM matters in their individual workplace and enable opportunities for collaborative debates. Participants will also be invited to reflect on industry guidelines and tools which can be implemented to mitigate supply chain risk and reduce interruption impacts on organizations.

Eve-Marie Cormier MBA, MBCI, SCRA, PMP, BCMSSenior Advisor, Business Continuity, Caisse de dépôt et placement du Québec

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL6

SOCIAL CALENDAR

MEET THE SPEAKERS LUNCHEON12:00PM – 1:00PM Enjoy lunch with your favourite Speaker!

WEDNESDAY MAY 29

THURSDAY MAY 30

EVENING RECEPTION5:00PM – 6:00PMDon’t miss the BCM social event of the year with friends and peers in the industry! Compliments of the Disaster Recovery Institute Canada

EVENING SOCIAL6:00PM – 10:00PMDance the night away with Cat Loss & the Deductibles as they play hit songs of the 70’s and 80’s!

BREAKFAST WITH THE SPONSORS7:30AM – 8:30AM Start your day with a hearty breakfast and mix with the Sponsors!

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL 7 REGISTER TODAY AT CRTcon.ca

SCHEDULE AT-A-GLANCEWEDNESDAY MAY 29

8:30AM - 9:30AM

KEYNOTE: THE ROLE OF SOCIAL MEDIA IN ORGANIZATIONAL RESILIENCE

GLEN MILLS IRTB, TEEX, PCII, EMT, CRASE, SLATT, RAD, FEMA ICS-400LIEUTENANT, BURLINGTON POLICE DEPARTMENT

10:15AM - 11:05AM

Catastrophic Response Actions or Extreme BCP: How to Plan for the Real

Worst-Case ScenarioIVAN RINCON, Executive Director

Ministry of Citizens’ Services - BC Government

Prepare For RecoveryKEN HOFFER, MSW RSW ABCP,

Business Continuity Management Officer,

Alberta Health Services

10:15AM – 12:00PM WORKSHOP

TTX: Deliberate Design Creates Remarkable ReportsLISA MADDOCK, Vice-President of Operations

Vanguard Emergency Management Consulting Inc.

11:10AM - 12:00PM

Practicing Coordinating Information for Major Events in the

New Information EnvironmentIAN BECKING, Director, Business Delivery, Emergency

Management, Calian Ltd

Thinking Beyond Business Continuity: Strategic Crisis Leadership and

Safeguarding ReputationCAROLINE SAPRIEL, Managing Principal, CS&A

International - Crisis Management

12:00PM – 1:00PM LUNCH

1:00PM - 1:50PM

An Organizational Culture of Health and Wellness Enhances a Resilience Agenda

ROBERT QUIGLEY, MD, D.Phil., SVP and Regional Medical Director Assistance and MedAire,

Americas Region, International SOS

The Cybersecurity Mindset: Cybercrime Risk Assessment, Mitigation and

ResponseKENRICK BAGNALL, Detective Constable,

Toronto Police Service

1:00PM – 2:45PM WORKSHOP

Managing Stakeholder Communication During A Crisis and Preventing A Reputation Meltdown

CARL MAVROMICHALIS, Accredited Business Communicator, Associate, CS&A International - Crisis Management

1:55PM - 2:45PM

Sound Business Continuity Management in a Third Party Risk Context

MICHAEL REYSTONE, Director, PwC Canada

There is a Fundamental Issue in the Field of Resilience. Can the use of a

Framework Help You Solve it?EDWARD MATLEY, CA, ABCP, Director, Risk Assurance, PwC

3:30PM - 4:30PM

KEYNOTE: THE CHANGING FACE OF VENDOR RISK AND CONTINUITY MANAGEMENT

TERRY LEE CBCP, HEAD OF STRATEGIC BCP

4:30PM – 5:00PM 2019 AWARDS & RECOGNITION

5:00PM – 6:00PM EVENING RECEPTION Compliments of the Disaster Recovery Institute Canada

6:00PM EVENING SOCIAL

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL8

7:30AM – 8:30AM BREAKFAST WITH THE SPONSORS

8:30AM - 9:30AM

KEYNOTE: USING LEAD PERFORMANCE AND RISK INDICATORS TO MAKE THE BCM BUSINESS CASE

ROBERTA J. WITTY, RESEARCH VICE PRESIDENT, RISK AND SECURITY MANAGEMENT PROGRAMS, GARTNER

10:15AM - 11:05AM

Integrating Cyber Threats into Business

Continuity ManagementALAN BERMAN,

President, DRI Foundation

Raise the Profile of Business Continuity and Resilience by Developing

Core Competencies and General Management Skills

MARIE-HÉLÈNE PRIMEAU, CPA, CA, MBCI, Vice-President, Premier Continuum

10:15AM – 12:00PM WORKSHOP

Toronto Police Service “Active Attacker Interactive Simulation”

Gregory Boltyansky, PC, Emergency Management and Public Order Criti-cal Infrastructure Protection (CIP), Toronto Police Service

11:10AM - 12:00PM

Art of Crisis LeadershipROB WEINHOLD, Chief Executive,

Fallston Group

From Surviving to Thriving! - The S-H-I-F-T Approach so People

Thrive and Business WorksJOHN ROBERTSON, President, FORTLOG Services Inc

12:00PM – 1:00PM MEET THE SPEAKERS LUNCHEON

1:00PM - 2:00PM

KEYNOTE: BUSINESS CONTINUITY AND CYBER SECURITY PARTNERSHIP: A BACKUP APPROACH TO MOVING FORWARD

MICHELE TURNER, MBCP, FBCI, CISA, CRISC, GRCP, SR. MANAGER, BUSINESS RESILIENCY CORPORATE BUSINESS CONTINUITY AND RISK, AMAZON

2:45AM - 3:35AM

How Mature am I and Why Should I Care? Measuring Your Organization’s BCM/Resiliency Maturity Level

JOE OZORIO, CBCP, CBCA, President, Disaster Recovery Information Exchange - Toronto Chapter

2:45PM – 4:30PM

PANELMODERATOR: SHANDA CHRONOWICH, CBCP, CRM Enterprise Risk, MNP

How is Climate Change Risk Affecting Business Continuity and Organizational Resilience?

2:45PM – 4:30PM WORKSHOP

Let’s Play: Supply Chain Continuity Management TriviaEVE-MARIE CORMIER, MBA, MBCI, SCRA, PMP, BCMS, Senior Ad-

visor, Business Continuity, Caisse de dépôt et placement du Québec

3:40PM - 4:30PM TBA

SCHEDULE AT-A-GLANCESCHEDULE AT-A-GLANCETHURSDAY MAY 30

WHITNEY MCWADE, Manager, Sustainability and Climate Change,

PwC Canada

GILLIAN COYLES, ABCP, Sr. Planner, Enterprise Crisis &

Business Continuity Management, Canadian Tire Corporation

MELANIE BOKSA, ABCP, Manager,

Business Continuity, Enterprise Crisis &

Business Continuity Management, Canadian Tire Corporation

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL 9 REGISTER TODAY AT CRTcon.ca

Join us as we celebrate the best of the best in business continuity where the Business Continuity Institute, the Disaster Recovery Institute Canada,

and the Disaster Recovery Information Exchange–Toronto Chapter recognize BCM professionals with special awards

SOCIAL MEDIAFollow us on twitter for industry trending news for business continuity professionals.@ContinuityRT

Network with like minded business continuity professionals year-round discussing trending topics. Search “Continuity & Resilience Today” to join our LinkedIn Group.

2019 AWARDS & RECOGNITION

Wednesday May 29, 20194:30pm – 5:00pm

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL10

SOCIAL MEDIA

OFFICIAL MEDIA PARTNER

PARTICIPATING SPONSORS*

How do you determine your

risk factors for becoming a

victim of cyber crime?(Find out Wednesday

at 1:00-2:00pm)

How do you identify core resources needed to plan for major catastrophic events?(Find out Wednesday at10:15-11:05am)

*As of February 1, 2019

TORONTO, ON | MAY 29-30, 2019 | SHERATON CENTRE HOTEL 11 REGISTER TODAY AT CRTcon.caREGISTER TODAY AT CRTcon.ca

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