practical steps to documenting your org

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Practical steps to Documenting Your Org

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Page 1: Practical steps to Documenting Your Org

PracticalstepstoDocumentingYourOrg

Page 2: Practical steps to Documenting Your Org

UNDOCUMENTEDORGISSCARY

Page 3: Practical steps to Documenting Your Org

DOCUMENTATIONLINKS

CONFIGANALYTICS

BUILDADOCUMENTATIONHUB

GDPRCOMPLIANCE

REQUIREMENTLINKS

PROCESSMAPLINKS

DATAMODELLINKS

COLLABORATION

Page 4: Practical steps to Documenting Your Org

3LIES:DOCUMENTINGYOURORG

1.Wedon’thavetime

2.We’reagile,thereisnopointdocumenting

3.Theconsultantswilldoit/Clientwon’tpayforit

Page 5: Practical steps to Documenting Your Org

BESTTIMETOSTART

WHENYOUARENEWADMININROLEWHENYOUSTARTWITHNEWCLIENTWHENYOUARESTARTINGAPROJECTWHENYOUHAVEFINISHEDPROJECT

i.e.NOW

Page 6: Practical steps to Documenting Your Org

AGILEBUSINESSANALYSISELEMENTS.CLOUD

AGILEDEVELOPMENTJIRA, SALESFORCE

FREE

FREEPRO

PRO

FREEPRO

PRO

FREEmiumEditors(PRO): $62/mViewers:freeNonProfit50%discount- $31/m

Page 7: Practical steps to Documenting Your Org

SALESFORCECONFIG

ApexClassesApexTriggersStandard&CustomObjects- ApprovalProcesses- Fields- PageLayouts- ProcessBuilderFlows- RecordTypes- ValidationRulesPermissionSetsReportsVisualForceComponentsVisualForcePages

ELEMENTSREFMODELnightlysync

CREATEREFMODELOFORGCONFIG

Page 8: Practical steps to Documenting Your Org

ELEMENTSREFMODEL

LINKAGES

DOCUMENTATIONLINKS

PROCESSMAPLINKS

SALESFORCECONFIGClassic&Lightning

Page 9: Practical steps to Documenting Your Org

DOCUMENTATIONAPPROACHPROCESSDRIVEN- Lookataprocess:“LeadtoOpportunity”,“QuotetoCash”,“OrdertoSupport”

- Drawahighlevelprocessdiagram- Gothroughstepbysteplookingat

- whatconfigisrequired- whatdocumentationisavailable

DOCUMENTATIONDRIVEN- Gothroughfolders&drives- Foreachitem,findsomewheretolinkto

WHICHISBEST? PROCESSDRIVENProcesslooksharderandsoundslikeitwilltakelonger- document&getagreementprocess- lookfordocumentationandattachitActuallyeasier- onlylinkdocumentationthatmatters,noteverything youcanfind- easiertobiteoffasmallerchunk:“LeadtoOpportunity”

Page 10: Practical steps to Documenting Your Org

LINK,LINK,LINK

WHATISDOCUMENTATION?

WHATTODOWITHIT

- Link/connect- Rationalizelater- TagRefModelitems”reviewed”“completed”

Setasideanhour– you’llbesurprisedwhatyoucanaccomplish

DocumentsScreenshotsPhotosofwhiteboardsProcessdiagrams/flowcharts

WebpagesHelppagesScreenmock-upsEmailstrings(savedasPDF)

Page 11: Practical steps to Documenting Your Org

ELEMENTSREFMODELNo.ofcustomobjectsNo.ofemailtemplatesNo.ofnamespacesNo.ofprofilesNo.ofreportsNo.ofvisualforce pages

No.offieldsbyrecordtypeNo.ofapprovalprocessesNo.ofcompactlayoutNo.ofcustomfieldsNo.ofpagelayoutsNo.ofprocessbuilderworkflowsNo.ofrecordtypesNo.ofvalidationrulesNo.ofworkflowrules

FieldtypeHelptextSalesforceAPInameGDPRcategorization

CONFIGANALYTICS

DOCUMENTATIONLINKS

Page 12: Practical steps to Documenting Your Org

NOTESANDLINKSTOSPECIFICSALESFORCESETUPPAGE&EXTERNALDOCUMENTATION

ELEMENTSREFMODEL

DOCUMENTATIONLINKS

Page 13: Practical steps to Documenting Your Org

REFMODELCOLLABORATIONELEMENTSREFMODEL

DOCUMENTATIONLINKS

Page 14: Practical steps to Documenting Your Org

ELEMENTSREQUIREMENTS

ELEMENTSREFMODEL

DOCUMENTATIONLINKS

Page 15: Practical steps to Documenting Your Org

ELEMENTSPROCESSMAP

ELEMENTSREFMODEL

DOCUMENTATIONLINKS

Page 16: Practical steps to Documenting Your Org

ELEMENTSDATAMODEL

ELEMENTSREFMODEL

DOCUMENTATIONLINKS

Page 17: Practical steps to Documenting Your Org

REQUIREMENTSTORELEASE

RequirementsProcessmap

Processmap(ERD)

RefModel(sync’dwithSFDC)

Weneedto…

OBJECT1 OBJECT2

STEP1 STEP2

CONFIGITEM

Page 18: Practical steps to Documenting Your Org

DOCUMENTATIONLINKS

CONFIGANALYTICS

ANSWERSTOTHE2CRITICALQUESTIONS

GDPRCOMPLIANCE

REQUIREMENTLINKS

PROCESSMAPLINKS

DATAMODELLINKS

COLLABORATION

Page 19: Practical steps to Documenting Your Org

DOCUMENTATIONLINKS

CONFIGANALYTICS

GDPRCOMPLIANCE

REQUIREMENTLINKS

PROCESSMAPLINKS

DATAMODELLINKS

COLLABORATION

Whenthebusinesschanges,whatneedstobeupdatedinSalesforce?

ANSWERSTOTHE2CRITICALQUESTIONS

Page 20: Practical steps to Documenting Your Org

DOCUMENTATIONLINKS

CONFIGANALYTICS

GDPRCOMPLIANCE

REQUIREMENTLINKS

PROCESSMAPLINKS

DATAMODELLINKS

COLLABORATION

Whenthebusinesschanges,whatneedstobeupdatedinSalesforce?

IfIchangeSalesforce,howisthebusinessgoingtobeaffected?

ANSWERSTOTHE2CRITICALQUESTIONS

Page 21: Practical steps to Documenting Your Org

GETSTARTEDTODAY

ZEROtoINSIGHT=15mins

1.Register,createaSpaceandupgradetoPro(14daytrial)2.InstallElements.cloudforSalesforcemanagedpackage3.Setupintegration4.CreateaRefModel5.Documentyourconfig6.Linktoprocesses

STEPBYSTEPVIDEOhttp://bit.do/documentorgINSTALL&CONFIGGUIDEhttp://bit.do/salesforceintegrationONLINEHELPhttps://support.elements.cloud

Page 22: Practical steps to Documenting Your Org

REGISTER https://Elements.cloud$730annually/Editor,Viewersfree