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Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
3 (MML3)
1
Date: 05.06.2020
Pre-Bid Response to queries for
“Request for Proposal for Upgradation of Oracle ERP application including Defect
Liability Period (DLP) for Mumbai Metro Line 3 (MML3)”
Sr. No
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Section Name Page No.
RFP Point Query Response
1 2.2 Other Important Information Related to Bid
13 5 Months for Upgradation of Oracle ERP including Defect Liability Period (DLP) for Mumbai Metro Line 3 (MML3)
The upgradation needs to be completed in total 5 months
Bid condition prevails Clarification to be read as: Yes
2 2.2 Other Important Information Related to Bid
13 1 Year of Defect Liability Period (DLP). Duration for DLP can be further extendable for 1 year with mutual consent.
After completion of implementation, DLP will be for period of 1 year?
Bid condition prevails Clarification to be read as: 1 year from day of Go-Live
3 3.3 Consortium 14 Consortium or joint ventures are not allowed
We have all the expertise for this bid, Rail experience, Oracle implementation & upgrade experience and turn over. Can MMRC allow us to do consortium for CMMi level 5 ?
Bid condition prevails
4 3.3 Consortium 14 Consortium or joint ventures are not allowed
We are CMMi level 5 Company and we have most Govt clients as reference. Can you allow consortium for oracle reference & Rail experience? Can you put it as Prime bidder or Consortium partner need to have those experience’s?
Bid condition prevails
5 3.4 Sub-Contracting Conditions
14 Sub-Contracting is not allowed. Assuming MMRC do not have any constraints in case primary bidder decides to handover certain project tasks / activities using contracting / sub-contracting. Please clarify.
Revised Clause to be read as: 1.Sub-Contracting is allowed only for hardware and COTS only. However, it is clarified that the Bidder shall be the principal employer for all claims
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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arising from the liabilities statutory or otherwise, concerning the sub-contractors. The bidder undertakes to indemnify the Employer or its nominated agencies from any claims on the grounds stated hereinabove. 2. The Bidder shall share all the details of the Sub-Contractor in the Technical Bid. Both during the process of award, and post award of contract, if there is a change in sub-contractor, the Bidder shall obtain prior permission from MMRC. Sub-contractor proposed by bidder shall not be participate or submit any bid in this tender.
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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6 3.12 Earnest Money Deposit (EMD)
15 1. Bidders shall submit, EMD of Rs. 4, 00, 000/- (Rupees Four Lakhs Only) through Online e-Tendering Payment Gateway mode only.
Provisions of the Public Procurement Policy for Micro and Small Enterprises (MSEs) as circulated by The Ministry of MSME, GoI. These provisions shall be applicable to Micro and Small Enterprises (MSEs) registered with District Industries Centres or Khadi and Village Industries Commission or Khadi and Village Industries Board or Coir Board or National Small Industries Corporation or Directorate of Handicrafts and Handloom or any other body specified by Ministry of Micro, Small and Medium Enterprises (MSMEs).Such MSEs would be entitled for exemption from furnishing tender fee and earnest money deposit (EMD) AND According to the Rule of Department of Electronics & IT (Deity), NSIC certificate holders are exempted for the payment of BSD /EMD. Kindly refer to the following URL for NSIC guidelines: http://www.nsicspronline.com/home.aspx We request you to provide exemption from submitting Bid security and Tender Fees for bidders registered and holding MSME /NSIC Certificate
Revised Clause to be read as: 1. Bidders shall submit, EMD of Rs. 4, 00, 000/- (Rupees Four Lakhs Only) through Online e-Tendering Payment Gateway mode only. MSME organizations may be exempted from Earnest Money Deposit, however bidder have to upload valid MSME certificate on eTender portal. Incase MSME certificate is found to be invalid, bidder shall have to submit Bank Guarantee of EMD amount Rs. Rs. 4,00,000 (Rupees Four Lakhs Only).
7 3.13 Authentication of Bid
16 1. The original copy (hard copy) of the RFP Document shall be signed, stamped, scanned and submitted along with the bid.
Section 2 & section 3.13 are conflicting in regard to bid submissions. Do we need to upload on portal or we need to submit hard copy ?
Bid condition prevails Clarification to be read as: Bid to be submitted on MMRC E-Tender portal
8 3.24 Prequalification criteria
20 PQ5 CMMI Certification The bidder must have an active SEI CMMI
We request department to change clause as "The bidder must have an active SEI CMMI Level 3 as on date of submission of
Revised Clause to be read as: PQ5 CMMI Certification The
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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Level 5 as on date of submission of bid.
bid." To allow better competition to participate
bidder must have an active SEI CMMI Level 3 certification as on date of submission of bid.
9 3.24 Prequalification criteria
20 PQ4 Capability The bidder must have experience (Implementation or Operations & Maintenance) of at least one Oracle E Business Suite ERP system project in Metro / Rail / Government organization (having minimum 200 user licenses) with mandatory implementation of Oracle Financials module and minimum 3 of following modules in last three financial years (FY 16-17, FY 17-18, FY 18-19) • Oracle Purchasing • Oracle Core HRMS, SSHR • Oracle Payroll • Recruitment
Can MMRC consider group company experience
Bid condition prevails
10 3.24 Prequalification criteria
20 PQ4 Capability The bidder must have experience (Implementation or Operations & Maintenance) of at least one Oracle E Business Suite ERP system project in Metro / Rail / Government organization (having minimum 200 user licenses) with mandatory implementation of Oracle Financials module and minimum 3 of following modules in last three financial years (FY 16-17, FY 17-18, FY 18-19) • Oracle Purchasing
Can you please revise it to : "The bidder or Consortium Partner must have experience (Implementation or Operations & Maintenance) of at least one Oracle E Business Suite ERP system project in Metro / Rail / Government organization (having minimum 200 user licenses) with mandatory implementation of Oracle Financials module and minimum 3 of following modules in last three financial years (FY 16-17, FY 17-18, FY 18-19) • Oracle Purchasing • Oracle Core HRMS, SSHR
Bid condition prevails
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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• Oracle Core HRMS, SSHR • Oracle Payroll • Recruitment
• Oracle Payroll • Recruitment
11 3.24 Prequalification criteria
20 PQ5 CMMI Certification The bidder must have an active SEI CMMI Level 5 as on date of submission of bid.
Is CMMI level 5 mandatory? Can you relax to ISO Certificate? Or can we do consortium for CMMI level 5?
Bid condition prevails
12 3.24 Prequalification criteria
20 PQ6 Oracle Partner Bidder must be at least Gold Certified Partner to Oracle
EY is the statutory auditor of Oracle Corporation and we need to be independent in our relationship with Oracle hence EY cannot be an implementation partner with Oracle. Request you to consider and provide waiver of qualification requirement We have been exempted in past also for other Government or Semi Government organizations, we can present reference if needed
Bid condition prevails
13 3.24 Prequalification criteria
20 PQ6 Oracle Partner Bidder must be at least Gold Certified Partner to Oracle
Is Oracle Gold Partner Mandatory? Bid condition prevails
14 3.24 Prequalification criteria
20 PQ8 MAF from Oracle Bidder shall submit Manufacturer Authorization Form (MAF) from ORACLE
EY is the statutory auditor of Oracle Corporation and we need to be independent in our relationship with Oracle hence EY cannot be an implementation partner with Oracle. Request you to consider and provide waiver of qualification requirement We have been exempted in past also for other Government or Semi Government organizations, we can present reference if needed.
Bid condition prevails
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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15 4 Scope of Work 25 Upgradation of Oracle ERP Please clarify if MMRC is going to upgrade from version 12.2.5 to latest version.
Bid condition prevails Clarification to be read as: ERP version upgradation not required. Implementation to be carried out on current version. However, all patches to be updated as per ATS.
16 4 Scope of Work 25 ERP system covers MMRC Finance, Accounts, HR and Admin Departments and caters to Finance Accounting & Controlling and Human Resource and Payroll functionality.
Kindly share the sub modules details that are implemented for Finance /Accounts /HR
New Clause added as: Details of existing modules added in Annexure I
17 4.1 Current ERP System at MMRC
25 Current ERP System at MMRC We request MMRC to provide additional Hardware requirements if required.
Bid condition prevails Clarification to be read as: Service Provider to provision for hardware required for Testing and Development Environment at MMRC premises
18 4.1 Current ERP System at MMRC
25 Oracle Human Resources - Employee Perpetual
Please explain the following: 1) Is update HCM for single entity? If not, then please mention how many entities with legal entities names and their geographical location. 2) In case of Multiple Entity, is the work structure data (Job, Position, Grade) Common for All entity or Different. Please confirm. 3) In case of Multiple Entities, is the HR centralized or the HR process is
Bid condition prevails Clarification to be read as: 1) HCM is only for single entity i.e. MMRC and location is Mumbai 2) HCM is only for single entity. 3) HCM is only for single entity.
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centralized, or they are different for different Entities.
19 4.1 Current ERP System at MMRC
25 Oracle Human Resources - Employee Perpetual
Please explain the following: 1) Is it new update for the processes & policies have been clearly defined and all documents are available for Employee Perpetual? 2) What will be the approval hierarchy for Employee/Manager?
Bid condition prevails Clarification to be read as: 1) Processed have been clearly defined 2) Approval hierarchy for Employee / Manager to be discussed with Service Provider during requirement gathering phase
20 4.1 Current ERP System at MMRC
25 Oracle Payroll - Employee Perpetual
Please explain the following: 1) For which specific countries does the system natively support full payroll calculation and compliance? 2) How many payrolls do MMRC have and localization for each payroll and currency? 3) Is the Payroll process centralized or different for different Entity? 4)How many Recurring and Non-Recurring benefits do you have which you process as part of your Payroll ? 5) What are the different currencies used in the payroll system?
Bid condition prevails Clarification to be read as: 1) India 2) Approx. 200 employees. Only India localization is being used. 3) Centralized Payroll process 4) To be discussed with Service Provider during requirement gathering phase 5) INR only
21 4.1 Current ERP System at MMRC
26 Oracle Learning Management – Trainee Perpetual
Kindly share additional information on Catalogue, Category, Course, Offering, Class and Session data.
Bid condition prevails
22 4.2 Procurement and Supply of Oracle Licenses
26 1. The scope of supply shall cover procurement and supply of all the required licenses and add-ons as per the business and technical requirement.
EY is the statutory auditor of Oracle Corporation and we need to be independent in our relationship with Oracle. Request if you can split the license
Bid condition prevails
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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purchase from this RFP and procure directly from OEM
23 4.2 Procurement and Supply of Oracle Licenses
26 1. The scope of supply shall cover procurement and supply of all the required licenses and add-ons as per the business and technical requirement.
Is it mandatory for vendor to include Oracle licenses as part of this RFP ? Or MMRCL can take it directly?
Bid condition prevails
24 4.2 Procurement and Supply of Oracle Licenses
27 8. Nothing extra shall be payable for any ancillary work required to be performed under the scope of work of this RFP.
What is ancillary work? Kindly clarify the type of work and the quantum of work
Bid condition prevails
25 4.3 Scope of implementation and configuration
27 Please clarify if MMRCL will arrange PM and implementation team
Bid condition prevails
26 4.3 Scope of implementation and configuration
27 Please clarify, will MMRC require support consultant for existing implemented modules at the time of implementation.
Bid condition prevails Clarification to be read as: No
27 4.3 Scope of implementation and configuration
27 Does MMRC have an active Metalink account
Bid condition prevails
28 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 2. Timelines for Implementation of these Upgradation of Oracle ERP for Finance, HR and Admin shall be as per Section 4.6 Project Timelines.
The timelines look very aggressive looking at the scope mentioned in the RFP. Can bidder propose a suitable timeline?
Bid condition prevails
29 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 4.Data migration and data entry of all existing Financial, Accounting, HR and Admin data.
We presume that all the data will be provided by MMRC in spreadsheet for loading
Bid condition prevails Clarification to be read as: MMRC shall support in compiling data however Service Provider shall have
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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to create spreadsheet for data
30 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 4.Data migration and data entry of all existing Financial, Accounting, HR and Admin data.
How many objects need to be migrated? Bid condition prevails
31 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 4.Data migration and data entry of all existing Financial, Accounting, HR and Admin data.
How old data needs to be migrated? Bid condition prevails
32 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 4.Data migration and data entry of all existing Financial, Accounting, HR and Admin data.
Please clarify the activity of work involved for Data Entry.
Bid condition prevails
33 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 4.Data migration and data entry of all existing Financial, Accounting, HR and Admin data.
Will MMRCL provide Data migration details after cleaning the Data
Bid condition prevails
34 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
27 4.Data migration and data entry of all existing Financial, Accounting, HR and Admin data.
BCT shall carry out the data migration activities. However, data entry should be the ownership of MMRCL
Bid condition prevails
35 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
28 e. Restructuring of existing Finance, HR and Admin module to ensure working of all functionality and data sanctity in ERP
We presume that restructuring does not mean structural changes like changing COA or Organizational structure definitions etc. We propose to limit this requirement by hours. Like any changes requiring more than 8 hours shall be Handled through change request
Bid condition prevails Clarification to be read as: Service provider to suggest and implement COA as per IND AS and Government requirement. Audited accounts of FY18-19 in pdf
Request for Proposal for Upgradation of Oracle ERP application including Defect Liability Period (DLP) for Mumbai Metro Line
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format shared for clarification of IND AS requirement in MMRCL.
36 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
28 e. Restructuring of existing Finance, HR and Admin module to ensure working of all functionality and data sanctity in ERP
We do not see any list of issues. Are these same as the Annexure G: List of Functionalities for Upgradation of Oracle ERP. If not please provide the list
Bid condition prevails
37 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
28 e. Restructuring of existing Finance, HR and Admin module to ensure working of all functionality and data sanctity in ERP
Please explain the following: 1) Whether the configurations are completed in all Finance Modules and the touch based modules 2) What is Admin Module - Is it custom built on or any other standard module of Oracle
Bid condition prevails
38 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
28 i. Rectification of all issues in Finance, HR and Admin module
Will MMRC provide the list of issues? Bid condition prevails
39 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
28 i. Rectification of all issues in Finance, HR and Admin module
Please quantify the total no of issues modules wise, their complexity
Bid condition prevails
40 4.3.1 Upgradation of Oracle ERP for Finance, Accounts, HR and Admin
28 h. Data Migration and Data Entry Please clarify; if MMRC has implemented system, why there is a need of data migration?
Bid condition prevails
41 4.3.3 Place of Work 28 1. The Service Provider shall perform related work of implementation, commissioning, UAT, Go-Live, Training and support at MMRC premises as per
Can Service provider support onsite/offshore model ? This can be competitive pricing for MMRCL, but for this MMRCL need to give VPN access?
Bid condition prevails
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the scope defined in section 4 of this document.
42 4.3.3 Place of Work 28 1. The Service Provider shall perform related work of implementation, commissioning, UAT, Go-Live, Training and support at MMRC premises as per the scope defined in section 4 of this document.
Do you want this as full onsite model for upgrade & Support both?
Bid condition prevails
43 4.3.3 Place of Work 28 1. The Service Provider shall perform related work of implementation, commissioning, UAT, Go-Live, Training and support at MMRC premises as per the scope defined in section 4 of this document.
Can you consider this project as offshore engagement?
Bid condition prevails
44 4.4.1 Oracle Software – Annual Technical Support
28 Service Provider shall provide MMRC ATS services which the Oracle products provide normally under Oracle’s Annual Technical Support (ATS).
Please provide the validity details of Oracle ATS. Is the current ATS Support active. If No how many years, it’s inactive.
Bid condition prevails Clarification to read as: Current ATS support is not active. MMRC shall manage renewal of ATS of existing licenses
45 4.4.2 Issue Resolution and Fine tuning
29 1. Service provider shall cater to day to day issue resolution, bug fixing and minor changes / fine tuning in ERP system.
Can we propose annual support as onsite/ offshore?
Bid condition prevails Clarification to be read as: As per RFP scope of work 01 Techno-functional resource shall be deployed during DLP to cater to day to day issue resolution, bug fixing and minor changes / fine tuning in ERP system. However, incase issue is not resolved backend /
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offshore team shall support resource deployed for resolution of issues.
46 4.4.2 Issue Resolution and Fine tuning
29 4. Service provider shall deploy 01 Techno - Functional resource during DLP.
Can we propose annual support as onsite/ offshore?
Bid condition prevails Clarification to be read as: As per RFP scope of work 01 Techno-functional resource shall be deployed during DLP to cater to day to day issue resolution, bug fixing and minor changes / fine tuning in ERP system. However, incase issue is not resolved backend / offshore team shall support resource deployed for resolution of issues.
47 4.4.2 Issue Resolution and Fine tuning
29 4. Service provider shall deploy 01 Techno - Functional resource during DLP.
Do you want this as full onsite model for upgrade & Support both?
Bid condition prevails Clarification to be read as: As per RFP scope of work 01 Techno-functional resource shall be deployed during DLP to cater to day to day issue resolution, bug fixing and minor changes / fine tuning in ERP system. However, incase issue is not resolved backend / offshore team shall support resource deployed for resolution of issues.
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48 4.4.2 Issue Resolution and Fine tuning
29 4. Service provider shall deploy 01 Techno - Functional resource during DLP.
Please clarify the term Off-Site (Working remote location from anywhere)
Bid condition prevails Clarification to be read as: As per RFP scope of work 01 Techno-functional resource shall be deployed during DLP to cater to day to day issue resolution, bug fixing and minor changes / fine tuning in ERP system. However, incase issue is not resolved backend / offshore team shall support resource deployed for resolution of issues.
49 4.4.2 Issue Resolution and Fine tuning
29 5. MMRC reserves right to increase or decrease manpower resources for deployment during DLP
Please clarify. The subject RFP is on Fixed price mode.
Bid condition prevails
50 4.6 Project Timelines
30 Project deliverables shall be verified and certified by OEM (Oracle) consultants.
Will MMRC arrange and coordinate with Oracle for those documentation verifications?
Bid condition prevails Clarification to be read as: Service Provider shall co-ordinate with Oracle
51 4.6 Project Timelines
30 Project deliverables shall be verified and certified by OEM (Oracle) consultants.
Shall the bidder provision for this cost. Bid condition prevails Clarification to be read as: Any cost to be borne by Service Provider
52 4.6 Project Timelines
30 Project deliverables shall be verified and certified by OEM (Oracle) consultants.
Will MMRCL bear the cost of this Audit. Bid condition prevails Clarification to be read as: Any cost to be borne by Service Provider
53 4.6 Project Timelines
30 UAT : Duration: 4 Weeks Total Timeline: T + 16 Weeks
Need to be revised to 6 months. Bid condition prevails
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54 4.7 Payment Terms 31 Please specify the timeline by which the payments will be released post submission of invoice
Bid condition prevails
55 4.7.1 Oracle Software Payment Terms:
31 On successful delivery of paper licenses with invoice to MMRC 80% price as per the invoice as per rate / price quoted for Licenses. (A1). Proof of License Purchased and Supplied to MMRC (Oracle Certificate) Bidder’s Invoice
As 100% of the license costs needs to be paid to OEM at license delivery itself, can we request for 100% upfront payment of licenses at the time of delivery instead of 80%-20% as currently mentioned in RFP
Revised Clause to be read as: On successful delivery of paper licenses with invoice to MMRC 90% price as per the invoice as per rate / price quoted for Licenses. (A1). Completion of Implementation and Configuration and UAT and successful Go-Live 10% price as per the invoice as per rate / price quoted for Licenses. (A1).
56 4.7.1 Oracle Software Payment Terms:
31 On successful delivery of paper licenses with invoice to MMRC 80% price as per the invoice as per rate / price quoted for Licenses. (A1). Proof of License Purchased and Supplied to MMRC (Oracle Certificate) Bidder’s Invoice
Please make it 100% on delivery Revised Clause to be read as: On successful delivery of paper licenses with invoice to MMRC 90% price as per the invoice as per rate / price quoted for Licenses. (A1). Completion of Implementation and Configuration and UAT and successful Go-Live 10% price as per the
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invoice as per rate / price quoted for Licenses. (A1).
57 4.7.1 Oracle Software Payment Terms:
31 On successful delivery of paper licenses with invoice to MMRC 80% price as per the invoice as per rate / price quoted for Licenses. (A1). Proof of License Purchased and Supplied to MMRC (Oracle Certificate) Bidder’s Invoice
Can we request to make it 100% on delivery of license?
Revised Clause to be read as: On successful delivery of paper licenses with invoice to MMRC 90% price as per the invoice as per rate / price quoted for Licenses. (A1). Completion of Implementation and Configuration and UAT and successful Go-Live 10% price as per the invoice as per rate / price quoted for Licenses. (A1).
58 4.7.2 Upgradation of Oracle ERP Payment Terms
31 Payment Milestones Can the payment be split into 5 milestones instead of the current 3, to better distribute the payment across the duration of the implementation?
Bid condition prevails
59 4.7.2 Upgradation of Oracle ERP Payment Terms
31 Payment Milestones Please can MMRCL consider to revise as follows : 1) contract signing & kick off - 10% 2) Requirements gathering - 20% 3) Completion of UAT - 40% 4) training - 10% 5) Go live - 30%
Bid condition prevails
60 4.7.2 Upgradation of Oracle ERP Payment Terms
31 Payment Milestones Are we allowed to define our payment terms?
Bid condition prevails
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61 4.7.3 Bidder’s Post Go Live DLP Payment Terms:
32 Quarterly support Requesting MMRC to consider monthly payment during the DLP instead of quarterly as is currently mentioned in RFP
Bid condition prevails
62 4.9 Penalty 32 If the penalty reaches 5% of the total contract value, MMRC may invoke termination clause.
Clarification required, as the mentioned point is unclear. Will the given two clauses be calculated in separate?
Bid condition prevails
63 4.9 Penalty 32 1. If the Service Provider fails to deliver the items within stipulated time as per Project timeline Section 4.6 for each milestone, MMRC will impose a penalty of 0.5% of the order value for the late delivered milestones for each week’s delay, subject to maximum of 5% of value of the late delivered milestones
We request MMRC to impose a penalty of 0.20% of the order value for the late delivered milestones for each week’s delay.
Bid condition prevails
64 4.11 Manpower Qualifications
34 Solution Manager Minimum Qualifications: Languages known: Hindi, English, Marathi
Kindly let us know, will MMRC expect all the resources to know Hindi and Marathi. Is it compulsory?
Revised Clause to be read as: Solution Manager Minimum Qualifications: Languages known: Hindi, English, and preferably Marathi
65 4.11 Manpower Qualifications
34 HR Consultant for Implementation Minimum Qualifications: Languages known: Hindi, English, Marathi
Kindly let us know, will MMRC expect all the resources to know Hindi and Marathi. Is it compulsory?
Revised Clause to be read as: HR Consultant for Implementation Minimum Qualifications: Languages known: Hindi, English, and preferably Marathi
66 4.11 Manpower Qualifications
34 Finance Consultant for Implementation Minimum Qualifications:
Kindly let us know, will MMRC expect all the resources to know Hindi and Marathi. Is it compulsory?
Revised Clause to be read as: Finance Consultant for
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Languages known: Hindi, English, Marathi
Implementation Minimum Qualifications: Languages known: Hindi, English, and preferably Marathi
67 4.12 Change Requests and Version Control
36 All configuration changes or minor customizations to the ERP application under RFP scope of work which don’t involve the creation of any new development object (even if identified after the stabilization period post “Go-Live”) are not to be considered as separate Change Requests and hence are to be carried out by the Service Provider at no extra cost.
Please explain how many days of efforts are considered as minor customizations
Bid condition prevails
68 4.12 Change Requests and Version Control
36 All configuration changes or minor customizations to the ERP application under RFP scope of work which don’t involve the creation of any new development object (even if identified after the stabilization period post “Go-Live”) are not to be considered as separate Change Requests and hence are to be carried out by the Service Provider at no extra cost.
Please share the details of existing number of in place. Will there be any customization limitations during implementation phase.
Bid condition prevails
69 4.12 Exit Management
37 Exit Management Plan will include following but not limited to: a. Detailed inventory of all licenses, documents, manuals, etc. created under the Project.
Kindly let us know if the mentioned Documents and manuals are available.
Bid condition prevails Clarification to be read as: Exit Management plan shall be prepared by Service Provider 6 months before the ending of the project contract. Document and
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manual for existing ERP is available
70 7.3 Financial Proposal Format
59 Cost of Upgradation of Oracle ERP Please clarify upgradation of Admin Module . Does it refer to all custom Build modules?
Bid condition prevails Clarification to be read as: Yes, Admin module is custom developed module
71 5.10.3 Access 42 The Service Provider shall provide Employer access to documents, records and systems reasonably required for audit and shall provide all such persons with routine assistance in connection with the audits and inspections.
We request MMRC to provide a desktop with restrictions, as the mentioned clause may create issues of confidentiality of other client’s data.
Bid condition prevails
72 5.12.1 Indemnity 43 The Service Provider shall indemnify the MMRC against the all actions, suits, claims, damages and demands brought or made against him in respect of anything done or omitted to be done by the Service Provider in the execution of or in the connection with the work of this Contract and against loss or damage to the MMRC in consequences of any action or suit being brought against the Service Provider anything done or omitted to be done in execution of the work of this contract.
The clause mentioned is without limitation. We request MMRC to mention some value, as there is no limitation to the clause.
Bid condition prevails
73 5.12.15 Termination 46 11. MMRC shall not be liable for any payment in case of termination
MMRC shall be liable for payment upto latest milestone delivered
Bid condition prevails
74 5.12.15 Termination 47 Termination under this clause would lead to 1.Third party devolvement
Bid condition prevails
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2. No payment for work done. We request MMRC to pay for the work done.
75 5.12.4 Import License 43 The Service Provider shall have to make their own arrangements to secure import license and / or release of controlled or scares infrastructure if required by them for fulfilment of the contract. The MMRC shall not be bound to give any assistance to the bidders in that behalf.
Please allow subcontracting or consortium to facilitate infra
Bid condition prevails
76 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 8. Grouping of ledgers should be in accordance with IND AS requirements and applicable framework
IND AS had two parts when it comes to ERP. 1 is Functional Consulting and 2nd is configurations in ERP based on the inputs provided by the Consultants. We presume that MMRC will provide the INDAS functional consulting services and the scope for the bidder is limited to carrying out the configurations in the system.
Bid condition prevails Clarification to be read : Audited accounts of FY18-19 in pdf format shared for clarification of IND AS requirement in MMRCL.
77 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 6. Integration of Payroll data with Finance Module
From the module list we understand that Payroll and Financials are already implemented. Both are on Oracle EBS so we do not see a reason of building an interface/integration. Can you please elaborate which components are not yet integrated?
Bid condition prevails Clarification to be read as: Some of the modules related for employee reimbursement are custom developed. Integration between these custom module and payroll module is required.
78 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and
71 6. Integration of Payroll data with Finance Module
What are all the integrations expected, please clarify.
Bid condition prevails Clarification to be read as: Some of the modules related for employee reimbursement are custom
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developed. Integration between these custom module and payroll module is required.
79 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 7. Incorporate provision of Revenue Account categories like following. Exact account categories shall be finalized during requirement gathering phase.
We understand that the MMRC is not yet operational for the revenues. This is going to be operations soon. Can you please elaborate on how many stations to be considered in scope?
Bid condition prevails Clarification to be read as: 27 stations, being developed, to be considered under MML3 scope
80 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 MMRCL is making mobilization of advance, material advance etc to contractors. The invoice raised by the contractors for advance contains GST. GST has to be paid in the advance amount even if the service has not yet been rendered. While advance payment can be passed through Accounts payable in ERP-prepayment, there is no provision to include GST
For Advances - System wouldn't support the GST taxes. Please share the alternate to proceed.
Bid condition prevails Clarification to be read as: Service Provider may suggest alternative approach during requirement gathering phase
81 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 If mobilization advance and material advance paid through a single prepayment invoice are to be recovered through standard invoice at a later date, recovery is not getting effected for the desired recovery of advance amount, but the system calculated in some proportion.
Please provide more clarification. Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
82 Annexure G
List of Functionalities for Upgradation of Oracle ERP :
71 Multiple Currency Payment under same invoice is not happening. Different invoice number to be
Oracle supports Invoice currency at the time of Payment. In case of foreign currency invoices, if Invoice raise in USD and payment to be made in INR, this
Bid condition prevails Clarification to be read as: Service Provider may
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given may result in GST data problem
functionality not supported by oracle. This functionality available in Oracle's Fusion. Please clarify on proceeding.
suggest alternative approach during requirement gathering phase
83 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 Grouping of ledgers should be in accordance with IND AS requirements and applicable framework
Please let us know how many ledgers are available?
Bid condition prevails Clarification to be read as: Service provider to suggest and implement COA as per IND AS and Government requirement. Audited accounts of FY18-19 in pdf format shared for clarification of IND AS requirement in MMRCL.
84 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 System shall provision to give unique number of booking JV and making payment.
In General Ledger, Doc sequences are based upon seeded categories
Bid condition prevails
85 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
71 Vendor Master: The fields which are to be filled mandatorily (i.e. only the required details like Name, Address, PAN, GST & Bank details of the vendor) should be visible to user on one screen. All other forms and fields may be hidden. Instead of clicking on each and every tab, the user should be automatically prompted to next screen (for Bank Details, Payment Method, GST, TDS, etc).
Many requirements have been hiding the non-mandatory columns and navigation to other tab pages without user action in many oracle seeded screens. As you aware whatever we can achieve through Personalization don't have any issue. Some requirements can be achieved through by Customization only. In this case, ORACLE will not support any other issues happening on that page, because it is customized by customer. Is it OK?
Bid condition prevails Clarification to be read as: Service Provider may suggest approach / solution during requirement gathering phase
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86 Annexure G
List of Functionalities for Upgradation of Oracle ERP : Finance and Accounts Module
71 All CR Points Please let us know if any requirement which is technically not feasible. What will be MMRC’s acceptance criteria at that level.
Bid condition prevails Clarification to be read as: Service Provider may suggest alternative approach / solution during requirement gathering phase
87 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
72 Bill Booking: All ledgers (expenses, vendor ledger, receipts, etc) should be extractable from one window in excel as well as pdf.
Please provide more clarification about the formats
Bid condition prevails Clarification to be read as: Service Provider may suggest alternative approach / solution during requirement gathering phase
88 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
72 System to have provision of bulk payment, recurring payment and single standalone payment
Please provide more clarification about the formats
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
89 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
72 Payment Entry: Field for UTR Number to be provided in the payment Entry.
Please share the UTR Number (to know the terminology used at MMRC)
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
90 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and
72 Payment Entry: The UTR Number field should be editable even after posting the entry, as the UTR number is generated only after the
Please provide more clarification on UTR and the process.
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during
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payment is actually debited by the bank.
requirement gathering phase
91 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
73 Investments: 4. The interest on Funds received as PTA should be transferred to the borrowing cost or should be mapped accordingly.
Please provide more clarification. Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
92 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
73 Processing of Land and Rent Payments: 1. Contract details like contract number, term of contract, period of contract, rate, area, nature of agreement should be booked & verified at concerned department level.
Please provide additional clarity on the processes. Under which module these details are tracked / Custom bolt on implemented.
Bid condition prevails Clarification to be read as: These modules are to be developed under RFP scope of work. Service Provider may suggest approach / solution during requirement gathering phase
93 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
73 Processing of Land and Rent Payments: 2. System to have provision to process recurring payment based on duration, frequency and calendar as per contract.
Please provide additional clarity on the processes. Under which module these details are tracked / Custom bolt on implemented.
Bid condition prevails Clarification to be read as: These modules are to be developed under RFP scope of work. Service Provider may suggest approach / solution during requirement gathering phase
94 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and
73 Processing of Land and Rent Payments: 3. Auto Calculation of TDS for processing of payment.
Please provide additional clarity on the processes. Under which module these details are tracked / Custom bolt on implemented.
Bid condition prevails Clarification to be read as: These modules are to be developed under RFP scope of work. Service Provider
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may suggest approach / solution during requirement gathering phase
95 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
73 Report required for Finance module: Computation of Advance Tax Payable
Normally taxes are calculated from outside system. What is MMRC expecting from the current system?
Bid condition prevails
96 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Finance and Accounts Module
73 Report required for Finance module: Advance Tax Working
Normally taxes are calculated from outside system. What is MMRC expecting from the current system?
Bid condition prevails
97 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
75 Project Finance Module – we do not see project management, project contracts etc. in the exiting module license list. Do you wish the bidder to propose the same as applicable meet requirements mentioned under Project Finance Module and Contract Management?
Bid condition prevails Clarification to be read as: MMRC has implemented Oracle Primavera for Project Management.
98 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
75 Implementation work of Mumbai Metro Line 3 Colaba-Bandra-SEEPZ is divided in to various contract packages. Each package / lot represents a contract with respective contractor.
Kindly let us know if it is Procurement Contract or Service Contract modules that were implemented.
Bid condition prevails Clarification to be read as: Procurement Contract or Service Contract modules is not implemented.
99 Annexure G
List of Functionalities for Upgradation of Oracle ERP:
75 GC Side Functionality: A login page will be provided for GC users which shall be separate from core ERP section.
Please provide additional clarification on GC and their application.
Bid condition prevails Clarification to be read as: A separate login page may
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be created in existing ERP application for GC team, thereby restricting access to core ERP application. Service Provider may suggest approach / solution during requirement gathering phase
100 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
78 Contract Setup and Contract Master
Please let us know if procurement Contract is implemented.
Bid condition prevails Clarification to be read as: Procurement Contract or Service Contract modules is not implemented.
101 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
78 Contract Setup and Contract Master
Kindly clarify if MMRC is maintaining all the Agreements (BPA, CPA, and PPO).
Bid condition prevails Clarification to be read as: Currently agreements are not being maintained on ERP application.
102 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
83 Validation with P6 EPPM data: Integration of P6 EPPM with Oracle EBS ERP
Is integration between EBS & P6 part of this RFP scope?
Bid condition prevails Clarification to be read as: Yes
103 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
83 Validation with P6 EPPM data: Integration of P6 EPPM with Oracle EBS ERP
Only application to integrate is Oracle Primavera (P6)? Or some more?
Bid condition prevails Clarification to be read as: Integration of P6 EPPM with Oracle EBS ERP is to be covered under scope of work
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104 Annexure G
List of Functionalities for Upgradation of Oracle ERP: Project Finance Module
83 Validation with P6 EPPM data: Integration of P6 EPPM with Oracle EBS ERP
If any technical work to be done in P6 EPPM is it in Scope of new vendor, please clarify?
Bid condition prevails Clarification to be read as: Any technical work to be done in P6 shall not be in scope of Service Provider
105 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
89 LTC Advance and Claim Design documents needed for more clarity as custom module.
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
106 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
89 LTC Advance and Claim: 15. Auto fetch incidental charges based on grade
What are incidental charges. Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
107 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
89 LTC Advance and Claim: 16. (II) (III) – Rename “inward+ outward+ incidental charges accordingly to regions
What are the new names for “inward+ outward+ incidental charges
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
108 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
89 PSA Module Is this module developed in Oracle Forms or OAF page
Bid condition prevails Clarification to be read as: This is a custom module developed using Apex
109 Annexure G
List of Functionalities
90 CLA/CHLA Module Design documents needed for more clarity as custom module.
Bid condition prevails
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for Upgradation of Oracle ERP: MMRC HR Module
Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
110 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
90 CLA Extension Design documents needed for more clarity as custom module.
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
111 Annexure G
List of Functionalities for Upgradation of Oracle ERP : MMRC HR Module
90 CLA Extension Is this module developed in Oracle Forms or OAF page
Bid condition prevails Clarification to be read as: This is a custom module developed using Apex
112 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
90 CLA Extension Is there a separate workflow for this module
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
113 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
91 Employee Family Detail Information Module
Design documents needed for more clarity as custom module.
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
114 Annexure G
List of Functionalities for Upgradation
92 Increment Module Which details are displayed wrong Bid condition prevails
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of Oracle ERP: MMRC HR Module
115 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
92 Leave Management Module: Email Notification
When the above notification should be triggered and to whom it should be sent (Requester/ Approver or Any other HR Official etc.)
Bid condition prevails
116 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
92 Leave Management Module Please Clarify; Are there any possibilities of integration to be expected from any third-party system with Leave Management?
Bid condition prevails
117 Annexure G
List of Functionalities for Upgradation of Oracle ERP : MMRC HR Module
93 Laptop and Mobile Reimbursement module
Design documents needed for more clarity as custom module.
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
118 Annexure G
List of Functionalities for Upgradation of Oracle ERP: MMRC HR Module
93 Laptop and Mobile Reimbursement module
Is this data mapped to employee level Bid condition prevails Clarification to be read as: Yes
119 General Can you please prepare a matrix of the requirements priority (P1, P2 and P3) and need (must have, nice to have and desirable)?
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
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120 General If there are some of the requirements which are marked as nice to have or desirable, are not met by system design/standard functionality, would you require bidder to propose customization for the same?
Bid condition prevails Clarification to be read as: Service Provider may suggest approach / solution during requirement gathering phase
121 General Some of the financials reporting and data are not part of Oracle EBS like equity share reporting, Current and deferred tax etc. These would be handled through additional modules/software. Are you open for the same if bidder proposes such modules?
Bid condition prevails
122 General Apart from the list of modules provided what functionalities are served by customizations?
New Clause added as: Details of existing modules added in Annexure I
123 General Please provide which version MML3 is targeting to upgrade. Any specific reason for not migrating to cloud. Options like Cloud at customer provides the latest technology upgrade
Bid condition prevails Clarification to be read as: ERP version upgradation not required. Implementation to be carried out on current version. However, all patches to be updated as per ATS.
124 General Annexures/ Formats of bidding Bid condition prevails Clarification to be read as: Annexure / Formats of bidding shall be available on purchase on RFP
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document in e Tender portal
125 General For Projects, the primary module will be Primavera or Oracle Project Costing
Bid condition prevails Clarification to be read as: Yes, for Projects, the primary module will be Primavera
126 General External Applications: Is there any external applications integrated? If yes, please mention the names
Bid condition prevails Clarification to be read as: Integration with Leave Management module already existing
127 General Bid submissions Do we need to upload our response on portal or submit it in hard copy, please clarify?
Bid condition prevails Clarification to be read as: Bid to be submitted on MMRC E-Tender portal
128 General Custom Modules How many costume modules are there? New Clause added as: Details of existing modules added in Annexure I
129 General Integration And are these integrated with ERP. ? Bid condition prevails Clarification to be read as: Custom modules are integrated with ERP
130 General Integration If integrated, which tool has been used for development either D2k, OAF or APEX
Bid condition prevails Clarification to be read as: APEX
131 General External Applications No. Of External Application Integrations Bid condition prevails Clarification to be read as: Integration with Leave
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132 General External Applications Does FSG in General Ledger modules is configured
Bid condition prevails
133 General External Applications For Contracts Management, does oracle Procurement Contract module is implemented
Bid condition prevails Clarification to be read as: Procurement Contract or Service Contract modules is not implemented.
134 General Can you consider Government customers references which are not in oracle
Bid condition prevails
135 General What are Oracle modules in scope? Bid condition prevails
136 General What are the Custom Modules in Scope? New Clause added as: Details of existing modules added in Annexure I
137 General What is the primary module for projects? Bid condition prevails Clarification to be read as: MMRC has implemented Oracle Primavera for Project Management.
138 General Please provide additional information about Fixed Asset data
Bid condition prevails Clarification to be read as: Service Provider may discuss and finalize during requirement gathering phase
139 General In case already implemented modules, are not in a workable line, what is the other legacy system used by MMRC Is MMRC looking for re-implementation due to any
Bid condition prevails
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issue in the existing implementation? Please provide information.
140 General Currently in the application How many Custom components (Forms, Reports, OAF pages, Customization, personalization, workflow, Alert etc.) are available. Please provide module wise count.
New Clause added as: Details of existing modules added in Annexure I
141 General When were the existing modules Go Live completed?
Bid condition prevails Clarification to be read as: Go-Live was on 30.10.2017
142 General Please share module wise number of tickets rose during last one year, if the Go Live happened one year before. Or Please provide total number of tickets raised after Go Live module wise.
Bid condition prevails
143 General Please let us know if there any open issues still existing other than the change requests given in the RFP.
Bid condition prevails
144 General Kindly provide the details of Custom Modules build in the Application.
New Clause added as: Details of existing modules added in Annexure I
145 General Please provide information on how many custom tops created in the application?
New Clause added as: Details of existing modules added in Annexure I
146 General How is the Custom Build applications build, as OAF pages or D2K Forms?
Bid condition prevails Clarification to be read as: Custom forms developed using APEX
147 General During the Upgrading of Applications duration (5 Months), Who has to take care of the existing applications support? Existing vendor or the new vendor, please clarify?
Bid condition prevails Clarification to be read as: Existing Vendor shall support existing ERP
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application during Implementation
148 General Is the application implemented in Single Language (English) or Bilingual language, please provide insight?
Bid condition prevails Clarification to be read as: Application implemented in Single Language (English)
149 General What is the current version deployed? When was it completed? Is the system stable and free of frequent incidents any given module?
Bid condition prevails Clarification to be read as: 1) E Business Suite version is 12.2.5. 2) Go-Live was on 30.10.2017
150 General Please mention the percentages of standard fit of the product and the customization in the current environment.
New Clause added as: Details of existing modules added in Annexure I
151 External Applications Do you have external applications? Please specify name?
Integration with Leave Management module already existing