pre-con ed: learn what’s new in ca unified infrastructure management 8.5

World®’16

Pre-ConEd:LearnWhat’sNewinCAUnifiedInfrastructureManagement

RobertVacante,Sr.PrincipalProductMarketingManager,CATechnologies

DO4X68E

DEVOPS– AGILEOPERATIONS

2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD

©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.

Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.

ForInformationalPurposesOnlyTermsofthisPresentation


Abstract

CAUnifiedInfrastructureManagementisasingle,comprehensivesolutionforproactivelymanagingyourtraditionalandcloud-basedinfrastructures.ThelatestreleaseofCAUIM(8.4.x)includesseveralnewcapabilitiesandenhancementssuchasnewdashboardsforrichvisualization,monitoringconfigurationserviceforrapiddeploymentandanewadminconsole.InthissessionwewillalsocovernewandenhancedmonitoringforvarioustechnologiesincludingAWS,Azure,DockerandNutainx.

RobertVacanteCATechnologies,Sr.PrincipalProductManager


AgendaLOGANALYTICS

AZURECLOUDMONITORING

WHATWE’REWORKINGON:TELEMETRYANDAPPLICATIONDISCOVERY

MONITORINGCONFIGURATIONSERVICE

CABUSINESSINTELLIGENCEINTERACTIVEDASHBOARDS

INTEGRATIONSCASYSTEMEDGE,CASPECTRUM,CAAPPLICATIONDELIVERYANALYSIS

1

2

6

3

4

5

NEWADMINCONSOLE7


MostComprehensiveCoverage

FastestTimetoMonitor

AppCentric,PredictiveAnalytics

VisionForCAUnifiedInfrastructureManagement


ExcitingNewCAUIMFeatures• LogAnalytics• AzureCloudMonitoring• CABusinessIntelligenceInteractiveDashboards• CASystemEDGE integration


UnifiedLog&InfrastructureAnalyticsThroughCAUIMSpeedRootCauseAnalysisandProactivelyResolveIssues

PAIN

KEYFEATURES

• Analyzelogdatafrommultiplesourcestotroubleshootperformanceissues• Automaticallycorrelateeventwithalarms• Rapidlyidentifyrootcauseofinfrastructureperformanceissues• Scalablestorageformulti-sourceloganalysis

BENEFITS

• ProactiveFasterissueremediation• Rapidrootcauseanalysis• Predictiveperformancemanagement• OpenSourcebasedopensystemwithrichAPIs

• Easilyqueryandanalyzelogdatafrommultiplesourcesfortroubleshooting• Automaticalarmtologeventcorrelationforpredictiveissueresolution• Outoftheboxdashboardsandalarmsspeedtimetovalue• IntegratedWithCAUIMconfigurationandtriageworkflows

CAUIM+LogAnalyticsArchitecture(On-Prem)

LogParser(logstash)

Server/Device

Server/Device

LogForwarder

Server

Agentlesslogcollection Agentbasedlogcollection

Mon

itored

Infrastructure

AXAPlatform

LogCollector(Logstash)

Eventlog

CAAnalyticsPlatform(Elasticsearchbased)

KAFKAMessageBus

RESTAPI

IADataStudio (Kibana)

LogMonitoringServiceProbe

Syslog

TCP(TLS)

UIMRobot

RESTAPI

RESTAPI

CAUIMMonitoringConfigService

(MCS)

CAUIMMCSUI

LogForwarderUIMRobot

LogdataflowConfigflow

UIMPri/SecHub

Server

AXALogGatewayIAGateway

AOProductsMetricData


SampleUseCaseSpeedIssueResolutiontoDelightToday’sDemandingUsers

Productsearchisslow

Loganalytics

Userdrillsdowntotheissue

Incontextlaunchofloganalytics

SystemandlogalarmsinCAUIM


SampleUseCaseEnrichExistingDockerPerformanceDatafromCAUIMwithLogAnalytics


NewCloud&ModernInfrastructureMonitoringCapabilities


NewCloudCapabilities

CoversninekeyAWSservices,custommetricsandbillingdataprocesseswithconsistenttags/workflows

MonitorsAzureinfrastructureandservicesspanningVMs,storageandwebsites

MonitorsthehealthandperformanceofOpenStackenabled clouddeployments

ReportsandcollectsdataaboutthehealthandavailabilityofNutanixcluster,host,VM,storagepool,container,anddiskcomponents

Comprehensivesupportforenablingtechnologiesspanningvirtualization(vSphere),convergedinfrastructure(Vblock)andcloud(vCloud)

TrackskeyperformancemetricsforRackspacecloudserversandcloudfiles

MonitorsDockerenvironmentandtheprocessesorservicesrunningonthem.

MonitorstheperformanceandusageoftheRedHatOpenShift containerplatform

NEW NEW

NEW

NEW

NEW


MicrosoftAzureMonitoring(Updated)

§ MonitorMicrosoftAzure,hybridcloudoronpremiseinfrastructurethroughasinglesolution

§ Getdeepinsightsyouneedtoensureoptimalazurebasedappsorservicesperformance

§ UpdatedprobeprovidessignificantlymoremetricsavailablethroughAzureResourceManagerAPIacrossmonitoredservices– AzureVMs– Azurestorage– AzureSQL– Azurewebapps

OutoftheBoxInsightsintoYourAzureServicesforBetterPerformance


AzureSummaryDashboard(ThroughCABI)


NewCABusinessIntelligence(CABI)Dashboards


CABIDashboardsforCAUIM(r8.47release)RichVisualizationthatProvidesHolisticandActionableInsights

PAIN§ Bettervisualizationfordeeper,actionableinsights§ Needreportstobedeviceagnostic§ Improvedperformance,schedulingandreporting§ Easilybuildad-hoc,visualreports

BENEFITS§ Lesstimespentinreportdevelopmentandgeneration§ Fastermeantimetorepairthroughactionablereports§ Improvedinfrastructureutilizationthroughholisticinsights§ Improvedstaffproductivity

KEYFEATURES§ Intuitive,outoftheboxdashboardsforAWS,Nutanix,Docker,

OpenStackandSAPproviderapid,actionableinsights§ Ad-hocreportingwitharichgraphicallibraryallowyoutoeasilycreate

reportsforyouruniqueneeds§ Singlesign-on,reportschedulingandmulti-tenancymakereporting

secureandefficient


DesignAnyReportwithCABI


AndAnyDashboardSampleCAUIMAWSDashboard


AvailableinCAUnifiedInfrastructureManagement8.5Data-DrivenDeviceDashboards


KeyIntegrations– CASystemEDGE– CASpectrum– CAApplicationDeliveryAnalysis


CAUIM&CASpectrumIntegration

§ CAUIMcannowleverageCASpectrumcapabilitiesfordeeperfaultandrootcauseanalysis

§ AbilitytovisualizeCASpectrumalarmsdirectlyinCAUnifiedInfrastructureManagement

§ Alarmviewtoeliminatethenumberofnon-actionablealarms

§ Automaticandbi-directionalalarmupdatesreducemanuallabor


CAUIMandCAApplicationDeliveryAnalysisIntegrationProvidesFasterTriageandIssueResolution

PAIN§ Disparatetoolstoviewapplicationdeliverydata,networkandsystemsperformancedata

§ Howtoquicklyidentifyifitisanetwork,serverorapplicationproblem§ Howtoquicklyidentifydownstreamdependenciesforagivenserverwhentriagingaperformanceproblem

§ Howtoquantifytheimpactofchangetoapplicationperformancewhennetworkorserverchangesaremade

KEYFEATURES§ Providesin-contextview(CAUIM)ofsystems,andappsdeliveryperformance§ DisplaysKPIstoquicklyidentifyiftheproblemisnetwork,serverorapplication§ Downstreamdependenciesforagivenservertounderstandwhatcouldbeimpactingperformance

§ Trendviewstoquantifyapplicationresponsetimepre/postchange

BENEFITS§ Enhancedvisibilityacrossyourinfrastructurethroughunifiedviews§ Detect,isolateandresolveproblemsfasterwithintuitiveworkflows§ Ensureservicequalitypostapplicationorinfrastructureupdates§ Proactivelyidentifyperformancebottlenecksbeforeyourend-userdo§ ImproveStaffproductivitybyempoweringthemwithaunifiedtoolset


Advancedtabshowscriticalresponsetimemetricsincontextfortheselectedserver

CriticalKPIsforperformancewereselectedtoquicklyhelpisolatewheretheproblemmaybe,i.eserver,networkorapplication

Foreachoftheviews,drill-outtoCAApplicationDeliveryAnalysisexiststogainadditionaldiagnosticdetail

Alsointroducingdownstreamdependencydiscovery,includingserverconnecttimeandserverresponsetime,isolatingperformanceissuestoaparticularserverinanapplicationdeliverychain

CAUIMandCAApplicationDeliveryAnalysisIntegration


IntegrationwithCASystemEDGEEnhanceCASystemEDGE withModernMonitoring(CAUIM)

PAIN§ LegacyCASystemEDGE agentsneedupdatestokeeppacewithmodern

technology§ ReplacingthousandsofCASystemEDGE agentshassignificantcosts§ Limitedeventmanagementcapabilities

BENEFITS§ PreservationofexistingCASystemEDGE agents– lowcostofentry§ EasilyaddCASystemEDGE AgentstoCAUIMinventory§ CustomersgainadditionalvalueofCAUIMcapabilities§ RichvisualizationthroughCAUIMdashboards§ Abilitytomonitorcloudandnewtechnologies

KEYFEATURES§ AllowscustomerstosendCASystemEDGE datatoCAUIMviaSNMP§ Existingintegrationsremainintact(CASpectrum,CAeHealth)§ Rich,outoftheboxdashboardsforCASystemEDGE agentsinCAUIM§ MetricsandalarmsavailableinCAUIM


WhatWe’reWorkingOn


CAUIMConfigurationTelemetryandRemoteEngineerABetterSupportExperience PAIN

§ Customersmustmanuallyfindconfigurationinformationtosendtosupportwitheachsupportcall

§ Configurationsrequirecustomerstomanuallycommunicateconfigurationtosupportviaemail,caseupdates,andconversations

§ Timetoresolveasupportcasecanbedelayedduetoincompleteinformationoramisunderstandingofinformationneededfordiagnosis

BENEFITS§ Supportcanleverageinformationtoacceleratecustomerassistance§ CAcanprovideananalysisofhowagivencustomer’senvironment

differsfromothercustomers§ Pro-activenotificationscanbecustomizedfornotificationof

potentialproblemsbasedonthecurrentconfiguration§ Duringdevelopment,CAqualityassurancecanfinetunetest

configurationstomorecloselymatchourcustomer’senvironments

KEYDATACOLLECTED§ UIMversion§ Probeversion,probesdeployed§ Hubandrobotconfigurations§ HubsCPU,memoryandOS§ Dataengineretention,maintenanceandthroughput

§ NASalarmstatistics§ HAconfiguration§ MonitoredCIs§ Messagessent/receivedperhub


Auto– AppInfrastructureDiscovery&ConfigurationSpeedTimetoMonitor

PAIN§ Reducetimespentinmonitoringconfigurationanddeployment§ Deploymonitoringincompliancewithbestpractices§ RapidlyconfiguremonitoringforlargescaledeploymentsandDevOps

environments

BENEFITS§ Applicationcentricconfigurationandreporting§ Rapid,reliableandefficientmonitoringconfiguration§ Ensuremonitoringincompliancewithbestpractices§ Faster“timetomonitor”§ BecometheenablerforDevOps

KEYFEATURES§ Automaticresourcediscoveryandinfrastructureresourceto

packagedapplicationmapping§ Automaticdeploymentofmonitoringprofilewithbestpractices

dashboardsinone-click§ Enablesapplicationcentricinfrastructurereporting


RapidTimetoMonitorForDevOpsandLargeScaleEnvironments

Resourcediscovery FindtherightprofileApplicationmapping

Deploytherightprofile

Outoftheboxdashboard

Adddevicetoapplicationgroup


MonitoringConfigurationService


MonitoringConfigurationServiceSpeedConfigurationforLargeScaleDeployments&DevOps

PAIN§ RapidlyconfiguremonitoringforlargescaledeploymentsandDevOps

environments§ PerformadministrationandtriagewithinthesameUI/tool§ Monitoringconfigurationneedstobesimple,easytouseandlearn

BENEFITS§ Rapid,reliableandefficientmonitoringconfiguration§ Improvedstaffproductivity§ Ensuremonitoringincompliancewithbestpractices§ Faster“timetomonitor”§ BecometheenablerforDevOps

KEYFEATURES§ Allowscustomertoefficientlyconfiguremonitoringacrossgroupsof

deviceswithsimilarproperties(orsingledevices)§ SingleintuitiveUIforbothmonitoringandconfiguration§ Easytolearnandapplyacrossvarioustechnologies§ IdeallysuitedforlargescaledeploymentsandDevOpsenvironments


MonitoringConfigurationServiceOverview

Applymonitoringprofilestoacertaingroupora

certaindevice

NewconfigurationtabwithinUSM

Configuremonitoringaccordingto“metric”notbyprobe/technology

Default“bestpractice”thresholds


MonitoringConfigurationServiceSupportedProbes

apache email_response ntperf &ntperf64 sqlserver

cdm logmon ntservices v3.24 url_response

dirscan mysql oraclev4.91 adevl

dns_response ntevl processesv4.01 ews_response

AdditionalMCSprobesupportplannedforfuturereleases.


NewAdminConsole


NewAdminConsoleforCAUIMOverviewIntuitive,ScalableConsoleforManagingYourMonitoringInfrastructure

PAIN§ Limitedperformanceandscalabilityinexistingconsole§ UsersneedtoconfigureCAUIMfromLinuxmachines§ MonitoringInfrastructureconfigurationneedstobesimple,easytouseandequallyeasytolearn

BENEFITS§ Improvedstaffproductivity§ Fasterexecutionofeverydayworkflows§ Faster“timetotriage”ofyourmonitoringinfrastructure§ Supporthighlyscalableenvironmentsseamlessly

KEYFEATURES§ Allowscustomertoefficientlydeployprobestolargenumbersofrobots§ SimpleandintuitiveUItospeedyouradministrativetasks§ Easytolearnandusetodrivestaffproductivity§ IntuitiveandscalableinfrastructureconfigurationforlargescaledeploymentsandDevOpsenvironments

§ Multi-tenant


AdminConsoleCustomerValueDeliveredSupportedonCAUIM8.47andLater

§ ImprovedvisualizationthroughcompletelynewHTML5GUIdevelopedwitheasy,scaleandrobustnessinmind

§ Navigation,deploymentandarchivemanagementworkflowspecificallydesignedtoscaletoourlargestcustomerenvironments

§ Abilitytomanagemultiplearchivesfromsingleapplication;fromInfrastructureManageryoucouldonlyseearchiveofthehubyouwereloggedintoandlegacyAdminConsolecouldonlyviewtheprimaryhubwhereAdminConsolewasinstalled

§ Supportmulti-tenancyusingaccountcontacts§ Newhubandrobotinfoviewsthataggregateuseful

dataforquickercustomertime-to-value


Thankyou.

Stayconnectedatcommunities.ca.com

pre-con ed: learn what’s new in ca unified infrastructure management 8.5

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