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CommandLIFT Installation Manual with Trail Charger

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Issue 120716 (En)

Pre-Installation Check List

1. Before you begin the installation of your CommandLIFT™, confirm that you have a minimum of 2 inches clearance above the Roll-Up door when it is in the Open position.

YES NO

2. Has the correct Balancer been installed on your Roll-Up door? Confirm that either a WHITING 2376 or 7176 center bracket balancer has been used.

YES NO

3. Is the radius of the track suitable for CommandLIFT™ operation? The CommandLIFT™ might have difficulty with tight radius tracks during the closing cycle.

YES NO

4. Is the Roll-Up door balanced properly? Does it work easily, UP and DOWN by hand?

YES NO

5. Is the door in good working condition? Make sure there are no broken panels, hinges or rollers etc.

YES NO

6. Is the top panel of the door strong enough, or will it require reinforcement to prevent it from “flexing” during the closing cycle?

YES NO

7. Is the power supply adequate? Has the battery and charging system been well maintained?

YES NO

8. Will a proper power supply always be available? Will a secondary power supply be required?

YES NO

9. The CommandLIFT™ is supplied with two Remote Transmitters. Will that be adequate or will alternative transmitting devices be required? (Additional Remote Transmitter – Keypad – Key Switch – Activating button on the dashboard). These items might be useful for dock workers or others who may need access to the cargo area of the truck or trailer.

YES NO

If any of the above boxes have been marked “NO”

Do NOT continue with the CommandLIFT™ installation


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Before you start the installation This manual will cover the installation of two primary components, the CommandLIFT power door opener and the Purkeys Fleet Electric power supply which utilizes a Trail Charger charging system and a battery. The Purkeys installation is covered from page 4 through 16.

The remainder of the manual covers the installation of the CommandLIFT. Pages 17 through 32 cover actual installation and pages 33 through 43 cover maintenance and troubleshooting.

POWER REQUIREMENTS:

The CommandLIFT™ is supplied with 32 feet of cable that runs from the CommandLIFT™ track to the Command Module that should be mounted near or inside the Purkeys battery box. The cable required to supply power to the Purkeys box from the 7 way connector at the front of the trailer is supplied with the Purkeys kit.

WARNING – The gauge of the supplied cables are determined by the

maximum possible lengths. Do not splice wires for extra length as this can cause voltage drop resulting in poor / intermittent operation or damage to the system.

Power Consumption:

An idle CommandLIFT™ will draw 1.2 amp hours from a battery over a 24-hour period. It is recommended that during long periods of inactivity, the CommandLIFT™ be disconnected from the battery.

1. Using the illustration on the next page, plan how you are going to run the wires for the CommandLIFT™.

2. Note that the CommandLIFT Module must be located as close as possible to the Purkeys power supply. Ideally it will be inside the battery box with the Purkeys Trail Charger and battery. If the cable lengths do not allow this the CommandLIFT module can be mounted under or inside the vehicle. It must be protected from the extreme conditions under the vehicle.

It is not recommended, but if you are planning to connect the CommandLIFT™ to an existing Reefer Unit or Lift Gate – consult with Whiting Door and the reefer / lift gate supplier first!

Today’s refrigeration units are equipped with sophisticated electronics and control systems. The integrated logic of these systems monitors the remaining power level of the battery and isolates accessories when the battery drops below pre-determined levels. It is strongly recommended that you utilize the Purkeys Trail Charger system to ensure your new CommandLIFT™ works consistently and doesn’t depend on the refrigeration system for power.


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METHOD #1 Location of auxiliary battery box with Purkeys Trail Charger and CommandLIFT control module inside the enclosure, if the 32 foot CommandLIFT cable is adequate to reach the battery box.

METHOD #2 Diagram below shows the CommandLIFT control module inside the trailer directly above the battery enclosure. This method may the best way to ensure the shortest wire lengths and offer the best protection to the module from the elements. Concerns about freight interference and bulkhead locations may be addressed by mounting the module close the rear condenser unit.

METHOD #3

Diagram below shows the location of the CommandLIFT control module outside the battery enclosure if 32 feet of cable doesn’t allow for installation inside the battery enclosure and mounting the module inside the trailer is not an option. The CommandLIFT control module should be mounted vertically and protected from flying debris.


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Battery life with a CommandLIFT There are countless types of batteries that are available for the over the road market. Selecting the right type of battery for the CommandLIFT / Purkeys auxiliary power unit is critical for continued long term trouble free operation. Our recommendation is an AGM (absorbed glass mat) deep cycle battery. AGM (Absorbed Glass Mat) batteries require no maintenance. Deep cycle batteries can withstand deeper states of discharge with minimal effect on the overall life of the battery. The less a battery is discharged before being recharged increases the life expectancy of the battery. Ideally a deep cycle battery doesn’t go below a 30% discharge rate. Meaning the battery is recharged at or above 70% capacity. Going below 70% doesn’t have any adverse effects on the battery or performance; however going into that rate of depletion continually will reduce the overall life expectancy of the battery. For this reason a Group 31 battery is the recommended size. A Group 31 battery is rated at 95 to 125 amp hours. 105 amp hours was used for the calculations in the chart below. The chart below shows the daily requirements of a CommandLIFT at 12 amps draw, which is higher than typical, but possible in cold conditions. Using the chart below you can see that a Group 31 battery is suitable up to 300 cycles per day, which would be considered extremely unlikely. It is imperative to determine the actual cycles per day to ensure the proper battery is provided. Using a starting battery or a battery that is under capacity can result in poor or intermittent operation of the CommandLIFT. Keep in mind that cold working environments increase resistance on the door resulting in higher amp draw, cold also decreases the battery’s storage capacity and ability to recharge at a fast rate.

Complete Cycles (open

and close)

Accumulated Motor Run

Time (minutes)

Amp/hour Consumption

Parasitic draw per

day

Total Amp Draw

Battery Type

Remaining Capacity

50 25 4.98 1.2 6.12 Group

31 94%

100 50 9.96 1.2 11.08 Group

31 90%

200 100 19.92 1.2 21.12 Group

31 81%

300 150 29.88 1.2 31.08 Group

31 70%

400 200 39.84 1.2 41.04 Group

31 61%


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Insulated Truck Bodies or Trailers

If the CommandLIFT™ is going to be installed in an Insulated truck body or trailer, you must ensure that strips of wood or metal spacers are securely fastened to the roof bows and extend down to the ceiling of the body. Do NOT fasten the CommandLIFT™ aluminum track to the insulation in the ceiling. This will not be strong enough to support the weight and the force that is required to open and close the door.

Twin Spring Balancer Maintenance

The CommandLIFT™ was designed to operate with any WHITING® roll-up door, provided the door is equipped with a twin spring balancer and the door has been properly maintained and balanced. The CommandLIFT™ can also be used with other roll-up door systems but some modifications to the trailer or truck body header may be required.

Check to make sure the roll-up door is properly balanced.

The CommandLIFT™ will operate the roll-up door provided a force of no more than 50 pounds is required to open or close the door. Ensure that the force required to lift the door is the same force required to close the door. If the door requires more force to open than it does to close, increase the tension on the balancer. If the door requires more force to close than it does to open, decrease the tension on the balancer. Time and the elements affect the tension on the spring that lifts the door. Over time, the spring wire will corrode and loose effective wire diameter. The springs themselves also get tired and loose their tensile strength. An average balancer on a WHITING® door will last approximately 15,000 to 25,000 cycles. If your roll-up door is NOT in proper balance, follow the procedure on the next page.


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Adjusting and Maintaining the Proper Door Balance

Always lubricate your roll-up door using WHITING® Easy-UP™ spray lubricant prior to checking the balance of the door. NOTE: If the door is balanced before it is lubricated, it will have to be “over balanced” in order to overcome the friction of dry rollers and hinge pins.

1. Fully open the roll-up door and push it back towards the front of the trailer approximately 18”, this may require the assistance of another person or a spreader bar placed between the header and the bottom panel of the door.

2. Install vice grip pliers into the track at the bottom roller to hold the door in this open position while working on the balancer.

3. The springs should have equal tension, for this reason it is important to count the number of turns either put on or removed from each spring, this is easily done by placing a mark on the winding anchor before doing any adjustments.

4. Insert a 3/8” diameter rod (see illustration on previous page) into one of the holes on the winding cone` and carefully loosen the set screws. Lower the winding bar to add tension or raise the winding bar to remove tension. Insert the second winding bar into the next hole on the winding anchor and repeat the process until the desired tension is achieved. The amount of tension to be added or removed depends on the type of door, the age of balancer and how far out of adjustment it is. Adjust the springs no more than one half turn at a time.

5. Tighten all the set screws and remove the winding bars

6. Repeat this procedure on the other Balancer spring. Be sure to add or remove the same amount of tension as you did on the first side.

7. Remove vice grip pliers from track and test the door operation.

Caution – work on doors and related parts can be dangerous. It is strongly

recommended that repair service work be performed by persons who have successfully completed appropriate training. If assistance is required, please contact WHITING® for a list of qualified service locations.


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Mounting the Door Plate

1. Measure the width of the roll-up door and mark the centerline of the door on the top panel.

2. Rest the mounting plate on the top of the door and slide the plate left or right until the connecting tab lines up with the centerline of the door.

3. Use the mounting plate as a template and drill only the five (5) holes shown below, in the door panel and mount the plate with the fasteners provided.

Note: Some composite and hollow doors will require additional mounting hardware in order to provide extra strength for the installation of the door plate assembly. This additional hardware is only included in CommandLIFT™ kits that are manufactured for these types of doors.

Line up with Centerline Of Door


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Changing the Balancer Center Bracket

1. Using a 1/2” wrench, undo the two nuts on the Balancer Center Bracket that is located

at the mid point of the WHITING® balancer. 2. Insert a 3/8” diameter rod into one of the round holes on the Balancer spring winding

cone. Hold this rod tightly so the balancer spring does not unwind when the Balancer Center Bracket is removed.

3. Remove the old Balancer Center Bracket and replace it with the one in the CommandLIFT™ box.

4. Tighten the 1/2” nuts and confirm that the door is still properly balanced.

Note: This step can only be done if the roll-up door operates with two balancer springs as shown above. If your door only has one balancer spring, you will have to make any necessary modifications in order to fasten the CommandLIFT™ track firmly to the header.


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Joining the two lengths of CommandLIFT™ aluminum track together. Depending on how your CommandLIFT™ was ordered, the aluminum track will be shipped in either one or two pieces. If the track was delivered in one piece, continue on to the next

step: Connecting the track to the Header Bracket. If the track was delivered in two pieces, follow the next steps to join the two tracks together.

1. Remove the black plastic cover from the side of both track sections. 2. Line up the two pieces of track on a straight, level bench or work surface. 3. Using an Allen wrench, undo the six screws (both sides) that are holding the joiner

slides in the rear track section.

4. Pull the two track joiners halfway out of the rear track section and lightly tighten the two front screws

5. Slide the front track over the two joiner pieces and ensure that the two tracks are butted together snugly.

6. Make sure the two tracks align properly and there are no sharp edges at the joint. Sharp edges at this location will cause premature wear to the motor sliders.

7. Tighten down all the screws and once again, check for fit and alignment. 8. Find the Sensor wire that

has been pre-installed on the front track section, and connect it to the Sensor that is located in the rear track section. The position of this sensor will probably have to be adjusted later in the installation.

9. Fit the wire carefully into the track sections. This Sensor determines how far the door will open.

If the length of the aluminum track has to be reduced for any reason, the cut must be made at the back of the track (furthest from the door opening). Replace the “Stop Screw” that was cut off of the track. The shortest length of track required for the CommandLIFT™ to operate

properly is: door height plus 36 inches.


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Connecting the track to the Header Bracket

1. Pick up the front of the CommandLIFT™ track assembly and fasten the adjustable mounting bracket to the Balancer Center Bracket that you installed on the Balancer shaft in the previous step.

2. Place the 5/16” nut and bolt through the three pieces and finger tighten the nut. All

the nuts in this area will be tightened later.

3. Adjust the Header Bracket left or right to ensure the tab on the top door panel and the tab on the CommandLIFT™ motor unit are lined up as closely as possible. Once the two tabs are lined up, tighten the adjusting bolts in the Header Bracket so the track assembly won’t move while it is being fastened to the ceiling or roof bows.

Connecting the track to the header

Adjustable Header Bracket


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Fastening the CommandLIFT™ track to the roof bows

1. Using “Jack Stands” or some other suitable method, lift the front end of the CommandLIFT™ track up to the ceiling or roof bows.

2. Measure from the edge of the

body roof to the edge of the CommandLIFT™ track (at the header).

3. Adjust the other end of the track

and confirm that the same measurement is used along the entire length of the track.

4. Tighten the stands to ensure

the track will not move while it is being fastened to the roof bows. It is critical that the CommandLIFT™ be installed parallel to the sides of the Trailer or Truck Body.

5. Using a suitable bit, drill holes in every roof bow along the entire length of the CommandLIFT™ track.

6. Use the two grooves in the track to locate

the positioning of your fasteners. 7. Use two fasteners at every roof bow.

8. A large diameter head screw or rivet, with a head depth of less than 1/4” is recommended.

Drilling the roof bows


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9. Open the black Access Panel on the motor unit and you will see a metal lever.

Insert a screw driver in the hole on this lever and pull the lever towards the roll-up door. This will release the motor unit from the gears and will allow the motor unit to slide freely along the track. (See the illustrations above)

10. Slide the CommandLIFT™ motor unit (by hand) along the entire length of the track. Watch and feel for any obstructions or resistance during the travel. Make sure the fastener heads are not too large and pay particular attention to any waving in the track. If the CommandLIFT™ binds because of a wavy track, use shims to make sure the track is level and straight.

11. Once the track is secure

and straight, tighten all the nuts and fasteners at the Header Bracket.

Access Panel

Tighten all fasteners


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Connecting the CommandLIFT™ to the Roll-Up door

1. Slide the CommandLIFT™ motor unit towards the door, as far as it will go, then slide it back approximately 3/4 inch.

2. Make sure the roll-up door is in the fully closed and locked position.

3. Measure the distance between the hole in the tab on the Motor Unit and the hole in the tab on the Door Plate and cut the threaded connector rod 1” shorter than this measurement.

4. Install the turn buckle. Tighten the nut on the threaded rod up against one of the

forks on the assemble to prevent the rod from turning itself out from vibration.

5. The turn-buckle assembly should be resting at approximately 45 degrees.

6. Open the roll-up door by hand and confirm that everything operates smoothly.


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Drilling the Holes for the Emergency Release

1. Measure the width of the roll-up door and mark the centerline of the door on the

second (from the top) panel. 2. Find the paper template in the CommandLIFT™ box. Remove the paper backing

and stick the template to the second panel as described in the illustration on the next page.

3. Drill holes A, B and C as per the chart below.

4. Remove the template from the door panel if you wish, or mount the plate directly over the template.

Line up this edge of template with the top edge of the second door

panel

Lin

e u

p t

his

ed

ge

of

tem

pla

te w

ith

th

e

ce

nte

rlin

e o

f th

e s

ec

on

d

do

or

pa

ne

l

Not to Scale

A A

B

C

B

Hole Drill Diameter Notes

A 3/8” diameter Drill holes (2) completely through the door panel

B 1/4” diameter These are clearance holes and should be drilled no more than 1/4” deep. (Do NOT drill completely through the door panel).

C 7/8” diameter Use a hole saw and drill hole through the door panel

Second door panel from the top.


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Connecting the EMERGENCY release cable

1. Locate the lock assembly, turn the key 90

degrees and remove the core of the lock from the lock housing plate. Insert the housing plate into the holes on the face of the door. Use masking tape if necessary to hold the housing to the face of the door.

2. Select the appropriate length screw from the chart and secure the interior mounting plate to the housing, ensuring the small holes on the corners are aligned with the relief holes.

3. Insert the end of the cable with the stop into

the guide tube at end of the motor housing, push the cable through until you can see it in the opening where the lever is. Insert the stop through the release lever and engage the lever (lock the CommandLIFT), with the lever engaged push the cable 2” further into the motor.

4. Slide the cable sleeve over the cable and into

the motor housing 2”. Mark the sleeve 1” below the door connector plate. Remove the sleeve and cut it on the mark. DO NOT CUT THE CABLE. Slide the sleeve back over the cable and into the motor housing. Use the two ½” Phillips machine screws to secure the cable clamp to the door connector plate.


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5. Ensure the cable is still two inches past the release lever and the lever is still engaged. Using good quality cutters cut the cable 1” below the lock mounting plate. Not using a proper tool to cut the stainless cable can cause the end of the cable to fray and become difficult to insert into the lock.

6. Slide the yellow tube, the 2” piece of cable sleeve and

the plastic cover base over the cable. Push the cable through the door and lock housing so it protrudes through the face.

7. Insert the cut end of the cable into the hole on the back

of the lock core. Secure the cable by tightening the set screw on the side of the core with a 5/64” Allen key. Be sure it is a tight as possible. Insert the core into the housing, turn 90 degrees and remove the key.

8. Use the two screws provided to secure the exterior

cover over the lock assembly.

9. Locate and secure the rear cable cover on the mounting plate using the two 1” Phillips machine screws provided. This cover also acts as a clamp for the 2” section of cable sleeve.


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Routing the Supply Wires to the Command Module

The CommandLIFT™ is supplied with a 32 foot, 6-wire power cable, which has been pre-connected to the CommandLIFT™ track at the factory. The Command Module (electronic box) should be located as close as possible to the 12 volt, 20 amp power source as possible. In a typical installation, the power cable might run along the header, and down along the side wall. From there, the cable would be routed under the truck body or trailer as far forward as the cable will allow. At this point, find a safe and convenient location to mount the Command Module box. Even though the Command Module box has an NEMA 4X rating, it should be located in as protected a location as possible. Inside the control module you will find 2 key fobs and 4 mounting tabs. The key fobs are programmed for this box, do not mix them up with fobs from other units. Install the mounting tabs on the back of the module with the 4 screws provided. (as shown) There is a wire gland and two power feed bolts on the bottom of the Command Module box. Be sure to mount the box with the wire openings towards the bottom. Mount the box onto the vehicle. Route the cable from the CommandLIFT up through the cable gland. Ensure there is enough wire to reach the far side of the terminal strip inside the box. Tighten the nut. This nut has to be tight enough to provide a water-tight seal around the wire.

Two wires will be required to connect the Command Module to the battery. These two wires are not included with the CommandLIFT. If installing the module inside the battery enclosure 10 gauge wire is adequate, if mounting the module outside the enclosure minimum 8 gauge wire is required. This wire should not exceed 35 feet in length.

IMPORTANT! ALWAYS MOUNT BOX WITH WIRE OPENINGS TO THE BOTTOM.

NEG FEEDER BOLT POS FEEDER BOLT

COMMANDLIFT CABLE GLAND


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A 30 amp in line fuse should be used on the positive line as close to the battery as possible. This will protect the vehicles electrical system and prevent a fire in the event that a “dead short” situation occurs.

NOTICE - Using supply wires of a smaller gauge than mentioned

above may result in the CommandLIFT™ not operating properly and may damage the system and void the warranty.

Wiring the Command Module

The CommandLIFT cable contains six wires. The white, yellow, brown and green wires are smaller gauge than the red and black wires. Study the illustration to the right, and route the smaller gauge wires to the terminal strip and connect the white wire to the existing white wire, the yellow wire to the existing yellow wire, the brown wire to the existing brown wire and the green wire to the existing green wire. The red and black wires should be connected to the existing red and black wires at the end of the terminal strip. Make sure all connections are solid and secure. The two battery wires can now be connected to the feeder bolts on the bottom of the box. If you have elected to use different colored battery wires, make sure that the POSITIVE wire is connected to the red feeder bolt and the NEGATIVE wire is connected to the black feeder bolt and the opposing ends are identified as positive and negative. Cover the bolts with a die electric grease or other type of protection from the elements.

Connecting to the 12 volt battery source

When you are satisfied that all the connections to the Command Module are tight and secure you can now connect the to the battery. Make sure the positive lead from the Command module is connected to the positive post on the battery and the negative lead is connected to the negative post on the battery. Make sure these connections are secure. Protect the connections from the elements by applying die electric grease or some other type of sealant to the connections.


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Engage the Motor Unit and test the door

Before engaging the motors, position the door so the CommandLIFT is between the open and closed sensors. These are found on the road side of the CommandLIFT track. Once the CommandLIFT is between these sensors you can lock the motor into position by engaging the drive lever. Open the black access cover on the motor unit and you will see a metal lever. Insert a screw driver in the hole on this lever and pull

the lever towards the front of the body (away from the door opening) until the lever “SNAPS” into place at the location shown to the right. You may have to use a screw driver or other suitable tool to help you move the lever into place. The motor unit is now locked into place in the track. Replace the access cover.

Check the installation of the CommandLIFT™ once again, and when you are satisfied that the installation is complete, and all the fasteners and electrical connections are tight and secure, press the button on the Remote Control transmitter. The door will operate. Pressing this button again, will STOP the door travel.


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Adjust the door travel

On the road-side of the aluminum track, you will see two Sensor Units that are each held in place with a set screw. You will have to remove the plastic, finishing strip from the aluminum track in order to see these Sensors. These Sensor Units tell the CommandLIFT™ how far to travel before stopping by sensing the magnet inside the cable slider. To set the Sensor for the door CLOSED position, close the door all the way and slide the sensor so it rests just above the cable slider. The LED light indicating “door closed” should be illuminated in the Command module. To set the Sensor for the door OPEN position, open the door all the way. Loosen the set screw on the OPEN Sensor and slide it in the aluminum track until it rests about 2” in front of the cable slider. In the OPEN position, the roll-up door should be just clear of the header. This will provide a FULL door opening on the truck body or trailer. The “door open” LED on the board should be illuminated. Don’t forget to place the CommandLIFT™ CAUTION label above the door grab handle, just above the Pull Strap. This label reminds operators that the door will probably not operate normally and that they must use the Remote Control Transmitter in

order to activate the door, or use the key on the EMERGENCY Release system in order to operate the door manually.

SENSOR

CABLE SLIDER


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What happens when the Remote Control Transmitter button is pressed?

1. When the Remote Control Door Button is pushed, the door will start to open. After the

door is in the open position, the LED lights on the CommandLIFT™ motor unit will

turn on. The lights will stay on (with the door open) for fifteen minutes.

2. When the Remote Control button is pressed again, the door will close. After the door

is in the closed position, the LED lights on the CommandLIFT™ motor unit will turn

on and will stay on for one minute.

3. If you press the Remote Control button while the door is in travel either up or down, the door will STOP. The next time the button is pushed, the door will travel in the opposite direction.

4. If the roll-up door hits an object (such as a box or other cargo) while it is closing, the door will stop moving and go back up approximately three inches allowing the obstacle to be removed. The next time the Remote Control button is pressed, the door will go back to the fully open position. If the door is obstructed while opening it will stop, but not reverse. The next time the remote is pressed the door will go back down to the fully closed position.

5. Make sure the roll-up door lock is in the UNLATCHED position before the

CommandLIFT™ is operated.


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Using the EMERGENCY Key Release system

You may be occasionally required to release the CommandLIFT™ from the door system in order to operate the Roll-Up door manually. CommandLIFT™ can be released from the drive system in two ways.

Using the exterior EMERGENCY release

1. Insert the CommandLIFT™ key into the lock cylinder located in the center of the second roll-up door panel from the top.

2. Turn the key 90 degrees and pull the lock and connecting cable from the lock cylinder. Pull the lock assembly firmly and the CommandLIFT™ will be released from the drive system.

3. Reinsert the cable and the lock cylinder back into the lock housing on the door. The

roll-up door can now be operated manually.

Using the interior EMERGENCY release

1. Pull on the yellow section of the cable coming from the CommandLIFT to the door.

2. Now the door can be operated manually.

Reconnecting the CommandLIFT™ drive system

1. Open the Access Panel on the CommandLIFT™ motor unit.

2. Pull the lever towards the front of the body (away from the door opening) until the lever “SNAPS” into place at the location shown to the right. You may have to use a screw driver or other suitable tool to help you move the lever into place. The motor unit is now locked into place in the track. Replace the cover on the access panel. CommandLIFT™ can now be operated with the Remote Control transmitter.


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Integrating Auxiliary Systems with CommandLIFT® Integration of the CommandLIFT® system with other operating systems may only be done with express written consent of WHITING Door. Failure to do so will void all warranties. Consult with your dealer or the factory before connecting any other systems to the CommandLIFT® controller.

Conditions

Connection must be as outlined in the CommandLIFT® manual as well as the specific installation instructions from the integrated accessory. WHITING warranty against manufacturing defects is limited to the CommandLIFT® motor unit, the control module and any supplied cable. WHITING Door will not be held responsible for any components or related labour to any auxiliary systems as a result of integration with the CommandLIFT®. Damage to the CommandLIFT® controller as a result of connection to an auxiliary controller is not covered and is the responsibility of the supplier / manufacturer of the secondary controller. Under no circumstances can the CommandLIFT® control module be used as a power source or junction point for any auxiliary systems or controllers. Damage to the mechanical drive system, track, electronic module or wiring through improper operation of the CommandLIFT® in conjunction with any auxiliary systems is not covered under warranty. Any damage as a result of forcible entry is not covered under the warranty. WHITING Door reserves the right to review and retract if necessary the consent if the configuration of the various systems deviates from the original design and approval.

Troubleshooting with Auxiliary Systems

When CommandLIFT® is used with a controller other than the originally supplied CommandLIFT® FM receiver the first step in any troubleshooting scenario is to check for power to the CommandLIFT® controller and auxiliary controller. Once power has been verified the second step is to disconnect the auxiliary inputs to the CommandLIFT® controller and reinitiate the FM receiver. Test the CommandLIFT® with the originally supplied receiver and key fob remotes. If the CommandLIFT works with the original receiver and remotes the problem is with the auxiliary system. Contact the supplier / manufacturer of that system.


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Programming Additional Remote Control Transmitters

The CommandLIFT™ comes with two Remote Control transmitters that are pre-programmed for your motor unit. The CommandLIFT™ will allow additional Remote Control transmitters to be programmed to the motor unit. These additional Remote Control transmitters must be programmed into the CommandLIFT™ system by following these steps:

1. Open the cover from the CommandLIFT Electronic Command Module. 2. Locate the small WHITE button shown with the Red arrow. 3. Press the WHITE button briefly and the small RED light will glow. 4. While the RED light is ON, press the button on the new Remote Control transmitter.

Press this button again and the RED light will go out, the new transmitter is now programmed for your motor unit. Press the button again and the door will operate

You can also erase the CommandLIFT™ memory of all the programmed transmitters and re-program a new set of transmitters by following these steps: Press and hold the WHITE button approximately 10 seconds. Release the button and the small RED light will flash 5 times. All memory of existing transmitters has been erased. Follow Steps 2 to 4 above and the new transmitters will be programmed for your system.

Fig 3 – Remove 4 Screws



WHITE PROGRAMMING BUTTON RED LED INDICATOR LIGHT


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Changing the Battery in the Remote Control Transmitters

If the Roll-Up door does not operate when the button on the remote control transmitter is pressed, check the Blue light on the transmitter to make sure it is working. If the Blue light flashes, or does not light at all, then the battery in the transmitter needs to be replaced.

1. Using a small Phillips screwdriver, carefully remove the three small screws from the back of the transmitter housing and remove the rear cover of the transmitter.

2. With the cover removed, you will see the two CR2016 button cell batteries. Carefully remove the batteries from the transmitter and replace them. Make sure to replace the batteries in the same orientation as they were removed. + facing up.

3. After replacing the cover, confirm that

the Blue light on the on the transmitter is working properly. The Remote Control does NOT need to be reprogrammed.


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CommandLIFT™ Maintenance

There are only a few maintenance procedures that should be completed on a monthly basis.

1. Using WHITING® brand EASY-UP™ spray lubricant, completely lubricate the EMERGENCY key lock located on the Roll-Up door.

2. Inspect and clean the Aluminum track. If the track assembly was shipped in two pieces, make sure the track joint is flush and remove any sharp edges.

3. Make sure the Motor Unit slides smoothly in the track.

4. Check all the wiring connections to make sure they are clean, safe and secure.

5. Check the Plastic Motor Unit Guides and replace them if they show any signs of wear (see below). These Guides are available from a WHITING® dealer. Ask for Plastic Motor Unit Guides Part No. – CLA-0116 (Set of 4).

Replacing the Plastic Guides on the Motor Unit

1. Remove the CommandLIFT™ Motor

Unit from the aluminum track as per the directions on the next page.

2. Remove the four Plastic Motor Unit Guides from the Motor Unit housing.

3. Inspect the Plastic Motor Unit Guides and replace them if they show any signs of wear.

Plastic motor unit guides


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Motor Unit removal for Servicing

If the CommandLIFT™ has to be removed from the track for regular maintenance, follow these steps:

Remove the Turn Buckle assembly from the motor unit.

Remove the STOP screw from the track at the end furthest from the door opening.

Remove the plastic End Cap from the Aluminum track at the end furthest from the door opening.

Open the black access panel on the motor unit (see

illustration to the right) and you will see a metal lever. Insert a screw driver in the hole on this lever and pull the lever towards the roll-up door. This will release the motor unit from the gears and will allow the motor unit to slide freely along the track.

While the Access Cover is open, remove the EMERGENCY Release Wire Assembly from the motor unit.

Remove the four screws from the black cover on the CommandLIFT™ Motor Unit. Unplug the two LED light wiring harnesses in the Motor Unit and slide the CommandLIFT™ Motor Unit out of the aluminum track (see illustration below).



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Reinstall Motor Unit

If the CommandLIFT™ was removed from the track for regular maintenance, complete the following steps to reinstall the CommandLIFT™ motor unit into the track. Slide the CommandLIFT™ motor unit back into the end of the aluminum track and reinstall the black End Cap assembly and stop screw to the aluminum track. Plug in the two wiring harnesses that are located in the plastic box on the motor unit (refer to

illustration on the previous page).

Replace the black plastic cover on the motor unit (see illustration below). Make sure the tab on the cover fits into the slot on the coil cable slider assembly, and replace the 4 mounting screws on the cover.





Replace Cover Plate


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Appendix A - WHITING® Roll-Up Door Maintenance Procedure

Lubricate the roller bearings and shafts, hinge pins and cable drum bearings as per the illustrations below.

DO NOT USE GREASE OF ANY KIND! Grease sits on the surfaces and attracts dust, dirt and salt. The recommended lubricant is environmentally friendly, WHITING® brand EASY-UP™ spray lubricant available from your local WHITING® dealer


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Appendix B - Mounting the Door Plate

Note: Cable assembly is not as illustrated.


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Appendix C Circuit board LED matrix.

Circuit board wiring matrix.

COMMANDLIFT LED MATRIX

COMMANDLIFT CONNECTION MATRIX

T3E OPEN/CLOSE/STOP INPUT

pre-installation check list - whiting door manufacturing · pre-installation check list 1. ... the...

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