predictable irrational behaviour - jørgen juul - 2010 03 22

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Irrational behaviour By Jørgen Juul

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A presentation on how behavior can be based on habbits or triggered by build in rules. Why do we choose as we do and why do are we willing to walk 10 minutes to save $10 when we buy cheap products but not when we buy expensive products?

TRANSCRIPT

Page 1: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Irrational behaviourBy Jørgen Juul

Page 2: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

How do we make our decisions?

habitmechanics

comparison

A lot of our decisions are based on

Page 3: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Handling relativity

Page 4: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 3Our ability to handle relativity can fool us

The two fields A and Bare exactly the same color

Page 5: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 4Lets cover everything but the two fields

Page 6: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 5You haven’t learnt anything!

Graphical comparison is what we do best

Page 7: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 6We don’t always have comparable options

…but we subconsciously look for a pattern

Page 8: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 7100 girls asked: Who would you prefer to date?

Approximately 50% Approximately 50%

Page 9: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 8

Approximately 25% Approximately 75% 0%

Another 100 girls asked who they would prefer to date

Page 10: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 9

Approximately 25% Approximately 75% 0%

If we Photoshop an uglier version of the other guy it will be the other way round.

Page 11: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 10

Page 12: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 11

16%

84%

0%

Page 13: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 12

Page 14: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 13

68%

32%

Page 15: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 14

135,- 99,-

10 minutes walk

Page 16: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

3.995,- 3.959,-

10 minutes walk

Page 17: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 15After buying something expensive..

..people are prepared to pay more for accessories, because they don’t seem so expensive compared to the total cost.

Salesmen knows that it is a good idea to make the expensive sale first. Not the other way round.

Page 18: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 18Slide 16The mechanics

cheepcheep

Page 19: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 17Slide 16The mechanics

cheepcheep

cheepcheep

Page 20: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 19

Expensive=good

A mechanic:

Page 21: Predictable irrational behaviour - Jørgen Juul - 2010 03 22

Slide 20Predictably irrationalIt can work for you or against you.

Anyway. Be carefull before you kill the option no one wants.

It might be the option that makes them want what you want them to want.

Page 22: Predictable irrational behaviour - Jørgen Juul - 2010 03 22