predictable irrational behaviour - jørgen juul - 2010 03 22
DESCRIPTION
A presentation on how behavior can be based on habbits or triggered by build in rules. Why do we choose as we do and why do are we willing to walk 10 minutes to save $10 when we buy cheap products but not when we buy expensive products?TRANSCRIPT
Irrational behaviourBy Jørgen Juul
How do we make our decisions?
habitmechanics
comparison
A lot of our decisions are based on
Handling relativity
Slide 3Our ability to handle relativity can fool us
The two fields A and Bare exactly the same color
Slide 4Lets cover everything but the two fields
Slide 5You haven’t learnt anything!
Graphical comparison is what we do best
Slide 6We don’t always have comparable options
…but we subconsciously look for a pattern
Slide 7100 girls asked: Who would you prefer to date?
Approximately 50% Approximately 50%
Slide 8
Approximately 25% Approximately 75% 0%
Another 100 girls asked who they would prefer to date
Slide 9
Approximately 25% Approximately 75% 0%
If we Photoshop an uglier version of the other guy it will be the other way round.
Slide 10
Slide 11
16%
84%
0%
Slide 12
Slide 13
68%
32%
Slide 14
135,- 99,-
10 minutes walk
3.995,- 3.959,-
10 minutes walk
Slide 15After buying something expensive..
..people are prepared to pay more for accessories, because they don’t seem so expensive compared to the total cost.
Salesmen knows that it is a good idea to make the expensive sale first. Not the other way round.
Slide 18Slide 16The mechanics
cheepcheep
Slide 17Slide 16The mechanics
cheepcheep
cheepcheep
Slide 19
Expensive=good
A mechanic:
Slide 20Predictably irrationalIt can work for you or against you.
Anyway. Be carefull before you kill the option no one wants.
It might be the option that makes them want what you want them to want.