premier-cloud with altos · cti integration: salesforce, sage act, outlook, zoho yes yes phone...

www.soscommunications.co.uk

July 2017

premier-cloud with Altos delivers cloud telephony at it’s best

CLOUD TELEPHONY PACKED WITH CLEVER FEATURES TO HELP YOU MAKE THE MOST OF YOUR COMMUNICATIONS

With premier-cloud ‘A’ there are two supremely affordable options: Silver and Gold.

Both options are offered complete with all other associated services, including SIP trunk setup, discounted minutes, a billing platform, leasing finance (subject to satisfactory credit clearance), and much more…

• Take advantage of our unique bundles:

ü Standard – Premier-cloud ‘A’ licence only, OR

ü Pro – Premier-cloud ‘A’ licence + SIP phone, OR

ü Advanced – Premier-cloud ‘A’ licence + SIP phone + four thousand minutes.

• Utilise our billing platform, white labelled with your company details from just £95 a month

• Marketing assistance for example 25,000 e-shots for just £225

| Premier-cloud – Altos

Tel: 01403 22 4450

E: [email protected]

Introducing premier-cloud Premier-cloud ‘A’ is a complete telephony service for business. It provides a comprehensive range of facilities and features that allow businesses to link their fixed and mobile telephony easily and efficiently, helping them to improve their productivity and corporate image.

A system that gives you premium features as standard

Premier-cloud ‘A’ is packed with clever features to help businesses make the most of their communications:

• Easy access to contacts, voicemail and faxes, and clever features that make it easy to monitor and take calls – even when you’re out and about.

• Call pick-up groups and easy ways to share and transfer calls, contacts and voicemails to support efficient team-working.

• Music on Hold and smart features that mean callers don’t have to be left hanging on the line.

• And built-in security and fail-safe business continuity features.

A system that’s easy for everyone

Using VOIP phones is just like using a traditional telephone, and you don’t need any specialist knowledge or skills to make the most of all the features the system provides.

A system that makes the most of all your telecommunications

Premier-cloud ‘A’ is ideal for small and medium-sized businesses, whether they operate from one location or multiple sites. Premier-cloud ‘A’ also allows businesses to link their office phones to mobiles, making it perfect for companies whose employees are regularly on the move.

A system that can grow with your business

No matter how often your business may go through changes, Premier-cloud ‘A’ can change with you. Changing or adding new users, adding extra phones to the network, updating any of your system preferences – you have complete control of the way your phone network is configured.

A system that is affordable, as well as efficient

Premier-cloud ‘A’ comes as a fully featured system with administrative features that make it easy to manage your system, and monitor your usage, performance and costs.


Tel: 01403 22 4450


Setting up the system Premier-cloud ‘A’ requires a business grade broadband connection, a SIP trunk and a Local Area Network to connect your company telephones.

Premier-cloud ‘A’ has an easy “plug and play” set up: initialising your

telephone system is a simple matter of plugging in your telephones.

Altos manages all the system features and is responsible for the maintenance of the hosted platform. Businesses (or their telephony agents) are responsible for their broadband connection*, and their Local Area Network.

The number of SIP trunk channels required will depend on the total number of concurrent calls your telephone system is expected to handle. We provide real time monitoring to allow you to optimise the number of channels purchased.

Premier-cloud ‘A’ operates with a range of leading IP handsets and conference phones, including Cisco, Panasonic, Polycom and Yealink, which are supplied pre-provisioned. The platform also operates well with Bria Soft Phone.

Setting up your Premier-cloud system is easy – you plug in your SIP phones

and it works!

*which can also be supplied by SOS Communications.

Licence Features Premier-cloud ‘A’ is packed with clever features to help your customers make the most of their telephone communications. They can easily configure preferences both for individual phones and for their phone network through the web portal. They can also set many of the most common features direct from the handsets.

Premier-cloud ‘A’ is a future proof system. It is constantly monitored and

regularly updated. And all new features

are automatically added to subscriptions as they are released.


Tel: 01403 22 4450


Headline feature Description Silver Gold Privacy Call ID Blocking Yes Yes Block anonymous calls Yes Yes Block anonymous divert Yes Yes Block anonymous reject Yes Yes Block anonymous divert to voice mail Yes Yes Do Not Disturb DND Yes Yes Place caller on hold Yes Yes Call transfer Call transfer attended Yes Yes Call transfer unattended Call transfer blind Yes Yes Call Divert CD Always Yes Yes CD Busy Yes Yes CD No answer Yes Yes Call Forwarding CF Always Yes Yes CF Busy Yes Yes CF No answer Yes Yes CF Sequential Yes Yes CF Parallel Yes Yes CF Overflow PSTN, AA, CQ,VM. Yes Yes Extension Dialling Short code dialling Yes Yes Last Caller Last caller Yes Yes Spoken call history Yes Yes Call return Yes Yes Call redial Yes Yes Click 2 Talk Click 2 Talk Yes Yes Clipboard dialling Yes Yes Music on hold Music on hold Yes Yes Music on hold selective Yes Yes Call Pick Up Call Pick up Yes Yes Group Pick up Yes Yes Call Pick up directed Yes Yes Call Park Call Park Yes Yes Call Unpark Bay Yes Yes


Tel: 01403 22 4450


Headline feature Description Silver Gold

Network failure Network failure user Yes Yes Network failure company Yes Yes Call Waiting Call Waiting Yes Yes Busy Lamp Field Busy lamp field Yes Yes Line Monitoring Yes Yes Mobile Twining Mobile to desk phone Yes Yes Voice mail User Yes Yes Group Yes Yes VM to email Yes Yes Directed VM Yes Yes VM to SMS Yes Yes Fax Fax to email Yes Yes Call Group HG Pick up Yes Yes HG Forwarding Yes Yes HG Reporting Yes Yes HG Sequential Yes Yes HG Simultaneous Yes Yes Address Book User Yes Yes Shared Yes Yes Company Yes Yes LDAP Company directory Yes Yes Event Diary Diary to email Yes Yes Reporting & KPI User Yes Yes Group Yes Yes Company Yes Yes Call History Calls made Yes Yes Calls received Yes Yes Calls Missed Yes Yes Call search Yes Time based routing Time based routing Yes Yes Multiple calendar/schedule Yes Yes Call management planner Yes Yes


Tel: 01403 22 4450



Call Barring policies User Yes Yes Company Yes Yes CLI Presentation option CLI selection on outbound calls Yes Yes 3-way Call 3 Way Call Yes Yes Call Queues Call Queueing No Yes Call Recording Call recording No Yes Auto Attendant Auto attendant No Yes Extension Mobility Hot Desking (Cisco 7800 & 8800 Series only) Yes Yes Phone Buddy Presence and Pop up screen. Yes Yes Presence status and Away when Idle Yes Yes Directory with Company, private and external

contacts Yes Yes

IM service Yes Yes Calls and Presence status Yes Yes SMS Yes Yes Send alerts to your contacts Yes Yes Email Yes Yes Call Divert Yes Yes Call Forward Yes Yes Web portal access Yes Yes Call history Yes Yes VM retrieval and playback, Callback Yes Yes Faxes Yes Yes Call recording retrieval, download and storage No Yes Clipboard Dialling Yes Yes Click to dial Yes Yes Skype For Business Yes Yes CTI Integration: Salesforce, Sage Act, Outlook,

Zoho Yes Yes

Phone Buddy Enhanced Presence based integration across devices (Ringing,

On a Call, DND) Optional Optional

Call Control Telephony (Answer, On Hold, Transfer) Optional Optional Diagnostic Phone Status Yes Yes System Diagnostic Yes Yes


Tel: 01403 22 4450



Miscellaneous Pin Protected Outbound dialling Yes Yes Outbound calling using alias Yes Yes Broadcast call (Yealink) Yes Yes Broadcast call (Cisco) Yes Yes Web-Portal access User Yes Yes Administrator Yes Yes Wallboards Call Overview Optional Optional Inbounds calls Outbound calls Agents Inbounds calls Queued calls Softphone PC, Mobile app

(we recommend Bria from Counterpath) Optional Optional

Video call Polycom, Yealink, Panasonic (check for Supported

handsets) No Yes

Conference Bridge Conferencing facility Optional Optional

Includes FREE Phone Buddy Windows App for PC & Laptop

Phone Buddy

Phone Buddy is a free app for your Windows PCs and laptops that puts the power of the premier-cloud phone system at your fingertips.

Additional ways to communicate

• By Text message and Alerts – with popups when they arrive.

• Through Instant Message chat sessions with colleagues.

• Via the Presence feature which shows colleagues if you are currently on-line or off-line.

• With easy access to internal and shared Address Books – and with the option to Email instead of calling or texting.

• Using your contact directories on Salesforce,

Zoho, Base, Dynamics and other external CRM systems, as well as from Windows Outlook.

• Call Number and Clipboard dialing – type a number or simply highlight and copy it to the clipboard from web pages and on-screen documents.

Quick, easy, convenient

The floating dashboard means that you can keep PhoneBuddy on your screen, positioned where you want it.

The dashboard shows your phone activity for the day, so you can always see what calls you need to return, what voicemails you need to listen, and what texts and alerts you need to read.


Tel: 01403 22 4450


You can use the dashboard to update your presence, add contacts to your address books, add speed dial numbers, and make, answer, transfer, hold and hang up calls.

It even lets you divert your phone to another number or voicemail when you’re on the run.

PhoneBuddy comes with Skype for Business integration as standard, allowing you to synchronise your status across the two applications.

PhoneBuddy is available as standard for all subscription holders and works with Microsoft Vista SP2 and later.

Phonebuddy even integrates with your Skype for Business, allowing you to synchronise your status across the two applications.

Gold Subscription Features Auto Attendant, Call Recording and Call Queuing features are all included in the Premier Gold subscription.

Auto Attendant

Auto Attendant allows callers to be automatically transferred to an extension without the intervention of an operator or receptionist. You can create a library of recorded greetings and / instructions, and up to 125 individual menus and sub-menus which can be applied to Gold subscription telephones.

Greetings can be recorded separately and uploaded to premier-cloud ‘A’; they can be recorded from a network telephone, or through premier-cloud ‘A’s state of the art text-to-speech module, which generates a female Scottish voice.

The Auto Attendant Menu Wizard guides new users through the process of creating new menu templates.

Call Recording

Call Recording allows companies to record external and/or internal calls on all or specific company phones that have a Gold subscription.

For each phone number, you may choose to record all calls or a specified percentage of calls, and whether you want to record just external or both internal and external calls. A search facility allows the Administrator to retrieve any calls that need to be reviewed or downloaded.

Call recordings are stored securely online for six months. After this period, they are automatically deleted, although auditable records of all call recordings are kept online indefinitely. premier-cloud ‘A’ includes a facility to ensure that downloaded call recordings have not be altered or tampered with in any way since they were initially downloaded. Even if a call recording has been deleted from online storage, its online record includes its checksum value.

The bulk download and bulk delete facilities help administrators to minimise any unnecessary call storage costs.

Call Queues

Call Queues hold incoming calls if there are no free operators to direct the calls to. With premier-cloud ‘A’ you can create up to 50 call queues and choose music to play to a waiting caller:


Tel: 01403 22 4450


• Define the maximum number of calls for a queue and what to do with new calls after this number is reached (e.g. busy tone)

• Set how long callers wait in a queue and what happens after that time (e.g. divert to Voicemail)

• Choose or create your own introductory message and set how many times this and progress messages are repeated while the call is in the queue.

The System Administrator can monitor the calls waiting in a chosen queue. They can also move important calls up the queue; move calls down the queue, and “expire” calls from the queue – i.e. forward them direct to Voicemail.

The automatic reporting module generates two Call Queue reports, which can be viewed, downloaded and / or printed. The Call Queues Ratios report shows the percentage ratio of queued to non-queued calls and call time. The Call Queue Volume report shows the queue length and wait times across a specified day or week.

Video Calling

Premier-cloud ‘A’ works perfectly with the new generation of video phones from Panasonic, Polycom and Yealink. The Premier Gold subscription allows you to see, as well as hear, your telephone conversations with other video phone users on the Premier-cloud ‘A’ network and make the most of these high-end handsets.

Supported devices include the Panasonic HDV430, the Polycom VVX500 and VVX600, and the Yealink TG49G, VC110 and VC120 conferencing units.

Extras PhoneBuddy Enhanced

The Enhanced PhoneBuddy Subscription allows you to add additional features to the standard PhoneBuddy. These allow users to monitor

colleagues’ presence-based status, showing whether they are on a call, ringing or have Do Not Disturb set.

Dialler for Outlook

Premier-cloud ‘A’ also has a downloadable tool to integrate with Outlook so you can make calls etc. from your Outlook address book.

With Premier-cloud it’s easy to add advanced features for just a small additional monthly cost.

Wallboards

Wallboards are an optional extra that work with Premier-cloud‘s Call Group function. Wallboards display real-time call statistic reports, including:

• Calls overview – the number of incoming calls, answered calls, outgoing calls, lost calls and average duration both as a group total and by team member.

• Inbound calls – the number of incoming calls, answered calls, lost calls, queued calls and ring duration both as a group total and by team member.

• Outbound calls – the number of outbound calls, average duration and maximum duration both as a group total and by team member.

• Queued calls – the average queue time, maximum queue time, queue limit breaches, timeouts and the number queuing now both as a group total and by team member.

The reports can be displayed on a wall-mounted Plasma or LCD screen, allowing the call group members to monitor and respond to real-time performance issues.

The Wallboards option is available at an additional monthly charge. The customer is responsible for the provision and maintenance of any screens or other hardware required to display the reports.


Tel: 01403 22 4450


Fax Subscription

premier-cloud automatically converts incoming faxes to email as a standard feature, but Fax Subscription is ideal for companies who also want to send faxes and prefer a dedicated number for their fax machine. The Fax Subscription also automatically converts incoming faxes to pdf files and sends them to a specified email address, making faxes easy to file and archive as digital records and saving on the costs of fax machine consumables.

Conference Calling

The Conference Bridge Subscription allows you to make the most of Cisco, Polycom and Yealink’s audio conference end points. The Conference Bridge Subscription gives you a dedicated number for your conference calls and is ideal for small to medium-sized groups. Supported devices include the Polycom Duo, IP5000, IP6000 and IP7000, the Yealink CP860, and the Cisco 7832.

Branding

Different elements of the Premier-cloud ‘A’ system can be branded for your employees with your company name or logo. These include your network phones that have display screens, and your user and administrator control panel areas of the web portal.

There is no additional charge for this.

Failover Premier-cloud ‘A’ is a particularly reliable VOIP platform. Premier-cloud ‘A’ also depends on the reliability of your broadband connection and infrastructure.

In the event that your broadband fails, Premier-cloud ‘A’ provides a Failover function. This allows you to specify an alternative non-network (i.e. external or mobile) telephone number to which your calls will be diverted. The feature can then be activated in the User Control panel on the web portal if an unaffected computer is available, or by calling a specific telephone number from a landline or mobile phone. For security purposes, your telephone number and PIN number will be needed if you attempt to activate Failover by phone.


Tel: 01403 22 4450


Charging and costs With Premier-cloud ‘A’ there are no hidden extra costs. This means there are no subscription set-up or termination charges; no system set-up or ‘training’ fees and no minimum volume contract.

Charging is by Direct Debit on a monthly basis. Additional monthly costs include a small charge

per text for voicemail alerts by SMS, and any Call Recording storage costs or Wallboard costs if these features are active.

One off costs relate purely to telephone hardware if this is required.

Packages do not include the provision or costs of SIP trunks, call minutes or VAT.

Fair Use Policy

Fair Use

The fair use policy for our telephone service is:

• 2500 minutes to UK local and national geographic numbers (unless otherwise stated)

• 1500 minutes to UK mobiles (unless otherwise stated)

• inclusive calls are limited to 60 minutes per call

• local and national geographic numbers are numbers beginning 01 and 02 and 03 only and do not include non-geographic numbers (08xx including 0845 and 0870) premium rate numbers (09xx), internet access numbers or calls to the Channel Islands (with max. 15% of local/national calls to 03)

• local and national geographic numbers do not include international calls

• if your tariff includes minutes to international numbers, certain selected destinations (which may vary from time to time) may be excluded dependent on the exact call price plan we agree with you

• if your tariff includes minutes to UK mobiles, this refers to calls to Hutchison 3G, O2, EE (T-Mobile and Orange) and Vodafone ONLY. Please note this does not include calls to Opal, Three, Lyca, Lebara or Virgin mobiles OR any mobile virtual network operator not based on the UK GSM cellular networks.

•

Excess Use

If you exceed the limits included in our fair use policy:

• we will charge you your standard tariff rate which you can find on our website at www.soscommunications.co.uk/minutes-price-list

• where a fixed line call exceeds 60 minutes, the excess call time over 60 minutes will be charged at your standard tariff rate

• where a mobile call to an XLN fixed line or another XLN mobile exceeds 30 minutes, the entire call will be deducted from your package allowance and/or charged at your standard tariff rate dependant on your tariff allowance remaining

• we reserve the right to: ?switch you to a more appropriate tariff or call price plan at any time;

• suspend the your services; or

• to terminate our agreement with you with immediate effect

We may revise our Fair Use Policy at any time by posting the updated version of the policy to our website, www.soscommunications.co.uk/fair-use. You are expected to check this policy from time to time to take notice of any changes we make, as they are legally binding on you.


Tel: 01403 22 4450


Typical costs Premier-cloud ‘A’ is a premium system available in two packages:

Premier-cloud ‘A’ Licence + Panasonic SIP Phone + Four Thousand Minutes Bundle*

Silver Gold

Panasonic KX-HDV130 £7.95 £8.95





Panasonic KX-TGP600 £8.95 £9.95

Panasonic KX-TPA60 £1.40 £1.40


Panasonic KX-A406 £2.00 £2.00

* 3 year contract. Fair usage policy applies. See Terms & Conditions

Premier-cloud ‘A’ Licence + Panasonic SIP Phone Bundle*

Silver Gold






Panasonic KX-TGP600 £5.95 £5.95



Panasonic KX-A406 £2.00 £2.00

* 3 year contract.


Tel: 01403 22 4450


Premier-cloud ‘A’ Licence Only

Silver Gold

Monthly licence fee £3.95 per user £4.95 per user

Additional Costs

Wallboards £15.00 per month £15.00 per month

Call recording storage costs N/A See table below

* 3 year contract.

Panasonic SIP Phones

One off with Licence only

Panasonic KX-HDV130 £30.00





Panasonic KX-TGP600 £63.00

Panasonic KX-TPA60 £42.00

Panasonic KX-TPA65 £63.00

Panasonic KX-A406 £65.00

Yealink, Cisco and Polycom – Available POA

Call Recording Storage: monthly charges

Band Charge Band Charge

Band 1 (up to 500MB) £7.50 Band 5 (up to 10GB) £75.00

Band 2 (up to 1GB) £15.00 Band 6 (up to 20GB) £125.00

Band 3 (up to 2GB) £26.00 Band 7 (up to 40GB) £225.00

Band 4 (up to 5GB) £45.00 Band 8 (over 40GB) £375.00

Charges are based on the maximum amount of data stored at any point during the month. Any stored data from the previous month forms part of the calculation of charges. 1 minute of stored calls = 0.14MB.

| Premier-cloud

Tel: 01403 22 4450


Call Rates and Charges

DDIs – £0.25p per month

Day Evening Weekend

UK Call Rates (Pence Per Minute)

Local/National £0.0055 £0.0055 £0.0055

NGCS (Access Charge) £0.0255 £0.0255 £0.0255

Mobile (O2, EE (T-Mobile and Orange) and Vodafone) £0.0284 £0.0284 £0.0284

International Call Rates (Pence Per Minute)

Australia £0.0222

Belgium £0.0222

China £0.0191

Denmark £0.0169

France £0.0110

Germany £0.0200

India £0.0472

Italy £0.0119

Netherlands £0.0157

South Africa £0.0294

Spain £0.0156

Sweden £0.0121

USA £0.0195

Minimum call charge of £0.0125.

Prices correct as of 1 January 2017.

| Premier-cloud – Union Street

Tel: 01403 22 4450


Billing

Manage your telecoms billing from the Cloud

SOS Communications is delighted to have expanded their Premier-cloud ‘A’ service offer Union Street Technologies’ web-based aBILLity billing platform.

aBILLity platform provides you with a portal from where you can:

• combine billing for your service costs along with line and minutes charges,

• monitor call usage in real-time,

• customise call tariffs and customer special offers,

• track your revenue growth,

• manage your customer billing online from wherever you are.

Union Street’s aBILLity billing platform has been developed over many years to provide a total solution for managing billing for end-user customers, revenue analysis and fraud prevention. It is a tried and trusted solution, used by over 450 communication providers operating in the UK.

aBILLity’s web client has been tailored by Union Street for SOS resellers to provide a streamlined, uncluttered user experience whilst still providing easy access to much of the most commonly used functionality the platform has to offer on any device with a web browser.

The speed and flexibility of the aBILLity platform saves you valuable time,

leading to faster bill runs for improved cash flow!

Setup is simple

From your own individually branded aBILLity platform you can create customer accounts with bespoke service charge options, line rentals and call charges.

Multiple Custom Accounts

For each of your customers you can create individual accounts to provide multiple services from multiple carriers, for example Voice, Data, Mobile and IP.

A powerful data processing engine allows you to import, fault verify and rate CDRs at a rate of over 20,000,000 per hour using standard hardware, which is much faster than most of its rivals.

The aBILLity platform gives you the power to be innovative with your sales

proposition helping you to gain a competitive edge.

Tariff Management

For each customer you have the flexibility to create bespoke packages and price plans to suit their individual requirements. Alternatively, you can create your own pricing bundles as standard offer packages to simplify your administration.

Each customer’s package can include multiple tariffs for voice, data, mobile and service charges. It is also possible to apply discount structures or inclusive usage plans.

You can incorporate one-off or recurring service charges, thus giving the customer one consolidated bill for all services.


Tel: 01403 22 4450


Future Proofing and Data Management

Not only does a cloud-based platform provide you with a mobile solution offering you access where ever and when ever you need it. Working from a cloud-based solution also provides greater protection for your data.

The hosted service provision includes:

• data backups

• a planned and tested Disaster Recovery strategy

• secure data transfer and billing details

• software updates .

No more worrying about software licences and updates, or data security as this is all taken care of at source.

You benefit from new enhancements via regular software updates.

As a scalable solution it meets the needs of large and small companies. Covering most carriers and variable rates with fast batch processing and

prompt billing.

Look and Feel

Your portal within the platform can be customised with your own branding, colours and messaging.

Also, SOS bulletin board can keep resellers up-to-date with promotions, notifications and news feeds.

Management made easy

From managing customer orders to invoicing to revenue tracking, aBILLity gives you the control.

Customer Management

A customer (contact) management function stores customer information in the system including names and addresses, invoicing information and reporting profiles.

The flexible data allows users to export and repurpose their account information.

The ability to export data eliminates both the time wasted re-entering data to an accounts package and the errors that can occur with manual data entry.

Usage Management

A large range of different reports are available as standard and a flexible reporting tool to produce custom reports for calls and services. Having information about traffic usage and call stats helps customers manage their business costs.

Standard reports include:

• Breakdown by call classification or destination

• Breakdown by day, time, site

• Longest duration

• Most expensive

• Most frequently dialled

• Service charges

You can also get exception reporting based on pre-defined criteria. The eAlerts feature will generate an email to the customer if a defined criterion is met. For example, all calls costing more that £3.50 made to numbers starting ‘07’ made at weekends.

The end-user reports are highly valued by customers helping to ensure customer retention.


Tel: 01403 22 4450


Revenue Assurance

From your web access you can monitor your buy rates against any agreed tariffs and automatically flag up specific over-charged calls. New charges are easily identified and added, ensuring that all revenue is billed.

Full management reporting is available within the package, providing you with a complete understanding of your revenues and margin.

Service charges can be added to customers’ accounts as products are provisioned, saving time, reducing errors and ensuring prompt billing of services to improve your cash flow.

A powerful ‘What If’ rate modelling tool allows you to create new tariffs

and see what effect they have on margin and profitability.

Invoice Processing

Proforma invoices are produced so you can review and check for any inconsistencies (or input errors) compared to the previous months billing. If any changes need to be made, the proforma invoices can be easily recalculated.

When the billing run is approved, the system will assign invoice numbers and create the actual invoices. The invoices are despatched in accordance with the preferred method of delivery which can be set on a customer by customer basis.

The bill run process has been designed to be fast and also accurate, reducing errors to maximise your revenue yield.

Supporting you all the way

Service Desk Support

Whilst the solution is a cloud-based web solution, you are not alone.

Friendly, helpful and highly skilled support is available from the Service Desk.

Costs

White labelling £75.00

Billing services

£2 per month per customer (min. 10 customers) to a capped upper limit of £100.

| Premier-cloud – C.A. FINANCE

Tel: 01403 22 4450


Finance If you are looking for a new finance partner it’s clear to us that you are looking for a different approach. That is why we have teamed up with Clear Asset Finance Brokers.

Together:

• We provide expertise.

• We are a conduit to a wide range of funders and finance products.

• We provide you with a service that lets you get on with winning business not worrying about finance.

We try to be different by:

Communicating with you regularly on all your deals – the easy ones and the hard ones.

Delivering transparency at every stage of the proposal to payout process.

Utilising the latest technology to give you visibility at every stage, from proposal to payout.

Providing secure online access to your finance book at all times.

Providing the sales team with technology which enables them to:

• Create finance proposals/quotes on an iPhone or Blackberry in front of the customer

• Request credit clearance online as soon as they have finished an appointment

• Process the finance application online and send back to the office electronically.

Benefits of financing

Even if you are a cash rich company, paying cash outright for capital assets can be a significant drain on your company’s working capital. With asset finance you will ease your cash flow through regular payments over an agreed period.

Our long-term relationship with our financial partners, allows us to offer complete flexibility, in selecting the best finance options for you and your business.

Conserve working capital

Cash remains king in all economic conditions. Spreading the cost of any acquisition into regular payments over an agreed period, will preserve your cash flow. This will enable you to invest in things that provide you with a greater return.

Pay only as you get the benefits

Paying over time allows you to pay as you use, so you achieve a faster return on investment than if you pay up front.

Comparing the immediately gained benefits against the instalments means it is easier to cost justify any investment.

Easy upgrades

Stay up-to-date and ahead of competition. Finance plans enable you to secure the assets you need now, while upgrade options will protect you from equipment becoming obsolete.

Tax efficient

Leasing payments may be offset against taxable profits.

You should however check this position with your accountant.

| Premier-cloud – C.A. FINANCE

Tel: 01403 22 4450


Fast credit decisions

Credit decisions can be made within a few hours and documentation emailed for your signature so you can quickly be using the new equipment you need.

Proposal management

Once a proposal is submitted, which can be done by telephone, fax or email our aim is to manage the credit application to get the most competitive facility for the customer and supplier, and give the leasing company quality business that matches their criteria.

Sales/lease training

Training sales people to use finance with confidence is our objective.

It shows them that, by making their equipment easy to buy they will sell more, they will be able to cost justify their products more effectively against competition, improve margins and avoid missed opportunities.

Partnership

We are only successful if our customers are, but to be successful we need to work together. We never stop recognising that SOS Communications is a link in the chain, not the chain.

Technology

We use the latest technology to provide you with a clear and transparent process from proposal to payout and beyond to the future upgrade.

Your sales team can be equipped with mobile productivity tools which can really make a difference.

| Premier-cloud

Tel: 01403 22 4450


Notes

premier-cloud with altos · cti integration: salesforce, sage act, outlook, zoho yes yes phone...

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