prepare for panel discussion - augustseries.com€¦ · prepare for panel discussion author:...
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Segmentation examplesWanna Swuddigul
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1. Lifestages
Young Adult Older AdultOlder FamilyYoung Family Pensioner
Less Affluent Up-marketMid-market
2. Lifestyles
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Price SensitiveConvenience Finer Foods MainstreamKids’ Choice Traditional
3. Behavior-based
Recently Left GoneawayLoyal Opportunity
4. Shopping loyalty
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RETAIL ENGAGEMENTParticipation in extensions (tesco.com, baby club, wine club)
BRAND LOYALTYBrand and category share of wallet to understand loyalty of customers
LIFESTYLESMotivations behind
shopping behaviour
“You are what you eat”
LIFESTAGENeed at particular stage and what they buy
SHOPPING
HABITSShare of shopping,recency & frequency
PRIMARY CHANNELPreferred format (supermarket, express, petrol station, online)
SHOPPING
TRIPSMissions
Multi-dimension in segmentation
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Samsung mobile segmentation
GEN Z Millennial – Social expresser New work tribe