preparing for digital disruption: future-proofing yourself and your organization
TRANSCRIPT
Preparing forDigital Disruption:
Future Proofing Yourself and Your Organization
© 2015 Global Knowledge Training LLC. All rights reserved. 2023-04-15 Page 2
Presenters
Jalene Lumb
Michelle Moore
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Today’s Business Environment
RapidGlobalization
ChallengingEconomic Climate
Changing Demographics
Rapidly Advancing Technology
Focus on Sustainability
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It’s a VUCA World
Volatility
Uncertainty
Complexity
Ambiguity
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One Certainty?
In this VUCA world the only certainty seems to be the unstoppable advancement of digitalization
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The New Normal
By 2020, every company will be an IT company and every leader will be a digital leader..."digital is the business; the business is digital.
Peter Sondergaard,
SVP and Head of Research - Gartner
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Are We Ready?
1. Awareness
2. Organizational culture
3. Organizational agility
4. Effective resources
Source: Deloitte Age of Disruption: May 2015
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Agenda
1. What is digital?
2. What’s driving digital disruption?
3. Taking advantage of the opportunity
4. Q&A
What Is Digital?
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What Is Digital?
The use of technology to achieve the vision of the organization and radically improve performance.
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Business Models
Digitally modify/ complement existing business offers (usually physical)
Create new digital business
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Digitally Modifying/Complementing Physical Business
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IKEA – Product Innovation
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Business Processes
Process digitizationImprove employee productivityBetter decision making
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Improving Employee Productivity
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Better Decision Making (Crowdsourcing)
Crowdsourcing product ideas and features
Every customer is R&D
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Customer Experience
Increase customer understanding
Improve top line growth – new sales opportunities
Increase customer touch-points – strengthen the brand or improve the customer experience
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Enhancing the Customer Experience & Improving Sales
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Increasing Touch-points to Strengthen Brand
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Employee Experience
Increase connection with the organization and colleagues
The new way of working
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The New Employee Experience
The New Way of
Working
Mobile
Flexible
Inclusive
Social
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The New Way of
Working
Mobile
Flexible
Inclusive
Social
The New Employee Experience
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But the Reality for Most Organizations Is Not Good…
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But the Reality for Most Organizations Is Not Good…
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Making Social a Reality
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Crowdsourcing Innovation Ideas
What’s Driving This Digital Disruption?
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The Main Trends Main Behind Digital Transformation
Social
Mobile
Analytics Cloud
Internet of
Things
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The Emerging Trends Behind Digital Transformation
3D Printing
Artificial Intelligence
Robotics
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Non Traditional Competitors
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…in Every Industry
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The Balance of Power – the Old World
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The Balance of Power – The New World
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Two-speed Business
Day to day – keep the lights on
Accelerated innovation
Taking Advantage of the Opportunity
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Staying Competitive
Organizations Individuals
Have a clear vision and roadmap
Develop the right organizational capabilities in place
Develop both digital and business-related competencies
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Organizational Success Factors
The right capabilities,
skills & knowledge
The right processes
The right technology
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Organization Capabilities Required
Vision Leadership
Business-IT Alignment
Change Management
Innovation Communication
Teamwork Business & Digital Literacy
Enterprise Architecture Governance
Portfolio, Program &
Project Management
Business Analysis
Service Management
Vendor Management
People Process Technology
Security Cloud
Analytics Social
Mobile Internet of Things
Vendor Certifications
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How Are We Doing?
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Canada’s Readiness for Digital Innovation
1. Awareness
2. Organizational culture
3. Organizational agility
4. Effective resources
Source: Deloitte Age of Disruption: May 2015
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…But We Are Not Alone
Source: Gartner
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Many Organizations Start Here
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But They Are Forgetting a Really Important Step
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Look to the Right Sources to Generate Ideas
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Speed – The Key to Success
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And Failure….
Apple’s first iPhone
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The Realities of Innovation
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Sustainment Is Critical
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Check Your Strategy Occasionally
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Individual Skills and Knowledge
Interpersonal and personal
skills
Technical skills related to your role
Business and digital
literacy
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Business and Digital Literacy
• Industry knowledge• Understanding of your business model & strategy• Performance metrics• Understanding of customer preferences
Business literacy
• Working in a virtual, mobile and social way• Understanding of how corporate technology is different than consumer
technology
Digital literacy
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Understand Your Business – The Business Model Canvas
A business model shows how value is:CreatedDeliveredCaptured
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A Simple 9 Box Grid
Key Partnerships
Activities and resources acquired
outside the enterprise
Key Activities
Business processes
Value Proposition
Solutions to client needs
and problems
Customer Relationships
Created and maintained for
each client segment
Customer Segments
Types of clients served
Key Resources
Assets needed to provide the
value propositions
Distribution Channels
Avenues of delivery of
value propositions
Cost StructureCost of performing all the
activities of the organization
Revenue StreamsResult of value
propositions to clients
Preparing for Digital Disruption by using the Canada Job Grant
Jalene LumbSenior Project Manager
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What Is the Government of Canada Doing?
Recognized that Canadian employers and the Canadian workforce needs to remain competitive, in a rapidly changing global economy
Developed a program to address Canada’s need for innovation and digital skills transformation
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What is the Canada Job Grant?
Canadian federal program introduced in 2014, designed for employers, who need to train new or existing employees for new skills
$500 million in funding each year for the 6 years (total of $3 billion) supported by private training vendors, community colleges, career colleges, trade union centres
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Who Is Eligible to Receive the Canada Job Grant?
Private and not-for-profit sector employers
Publicly Traded Companies
Organizations acting on behalf of employers such as employer consortia, union halls and industry
associations
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Canada Job Grant: Eligibility Per Person
Employer Contribu-tion, 5000
33%
Government Con-tribution, 10000
67%
Employer Contribution Government Contribution
Most Provinces - 2/3 of Training Costs ON, MB, SK - Incentives
for companies of 50 employees or less (5/6 of Training Costs)
NS – 50% of Training Costs but first application is 100% covered Minimum amount
required ($5000 or $10,000 depending on size)
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Training Criteria: Canada Job Grant
Upgrade knowledge and skills for greater responsibilities or a higher position
Maintenance and refresher skills for new workplace methods and information
Essential skills needed for work, learning and life
Career or Development
Essential Skills
Maintenance or Refresher
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Canada Job Grant Application Process
Before you Apply
• Identify the training needs for each employee
• Select a qualified training provider such as Global Knowledge
• Receive a quote for training plan
• Choose training dates that are at least 30 days out from the point you will submit your application
Application Process
• Complete and save application form
• Submit application form to designated Service Provider or Provincial Ministry Office
• Receive approval and reference number from Service Provider or Ministry Office
• Fill out Participant Registration Form where applicable
Training and Reimbursement
• Pay for training • Complete and save the
Reimbursement Form • Include original receipts• Complete Electronic
Funds Transfer Form if applicable
• Submit forms and receipts to Ministry Office
• Receive either full or partial reimbursement (process varies by province)
Final Steps
• Employee receives training and obtains training certificate and / or credential
• Submit completion form and certificate to receive remainder of reimbursement (applies to those provinces that pay in two installments)
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Job Grant Case Study for Company X
Company X has a need for a project manager for their Office 365 implementation
Bill Smith is a Microsoft Server Administrator, but doesn’t have project management skills
The cost of the project management training is $1,500Company X applies for and receives a Canada Job Grant for $1,000
for their provinceCompany X pays training provider $1500 for trainingCompany X is reimbursed by the provincial government for $1000Bill gets training for a new job and Company X gets the right skills for
a successful Office 365 implementation
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Global Knowledge’s Goal for This Program
“Our goal is to help employers with
the process of applying for the job
grant. As an authorized training
partner, we want to make it easier for
our clients to get the training they
need to empower their organization
and their people, in this era of rapid
transformation.”
Scott WilliamsPresident, Global
Knowledge
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Global Knowledge Value
The Global Knowledge Job Grant Program is in place to increase the probability of clients successfully obtaining grants
Help clients strategize and identify their training needs in regards to the Canada Job Grant Program
Provide one stop source for all provincial programs, with a full course catalogue
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Global Knowledge Value
Simplify the application process Dedicated staff to assist with applicationsWith different processes in each province, our staff is equipped
with the tools and relationships to help streamline the application process
Website - www.globalknowledge.ca/canadajobgrant Email - [email protected]
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Recommendations for Your Company
Identify your training needs for 2015/16Create plans on a provincial level – Global Knowledge can help
you put together your Training Planso Identify course(s), number of participants, priorities and type of training (Career
Development Training, Refresher or New Methods and Technology Training or Essential Skills Training)
Fill out your Application FormGather information such as your CRA number or Corporate
Access Numbers needed for your applicationThere is a finite budget allocated to the program - it is wise to start
now
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The Leadership and Business Solutions Portfolio
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Business-IT Alignment (IT Leaders)
Business-IT Alignment(Business Leaders)
Innovation
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