preparing your voice and data network for the future introducing 3com® nbx ip phone solution
TRANSCRIPT
PREPARING YOUR VOICE AND DATA NETWORK FOR THE FUTURE
Introducing 3Com® NBX IP Phone Solution
3Com Confidential 2
NEW FOR
R6.0WHY 3COM NBX TODAY . . .
> Ease of Installation> Browser-based Administration> Embedded Applications (AA / VM / Email Integration)> Open architecture for connecting 3Com & 3rd-party
applications> Array of 3Com IP phones options available> Secure, Stable Platform (VxWorks OS)> End-to-end Single Source Secure Voice & Data Solutions
3Com Confidential 3
NEW FOR
R6.0IP Phone Choices
Budget-Matching IP Phone Choices
Access Points
3Com Wireless 8760 Dual-Radio 802.11abg PoE AP
3Com Wireless 7760 802.11abg PoE AP
3100 Entry Phone 3101 Basic (with and w/o Speaker
3102 Business Phone 3103 Manager Phone
3105 Attendant Console
3106 Wireless Phone 3107 Wireless Phone 3108 Wireless Phone
3Com Confidential 4
NEW FOR
R6.0PRODUCTIVITY ENHANCING APPLICATIONS
PC-Based Soft-phone
Browser Based Mgmt Unified Voice / E-mail
CTI Reporting Call Center
Wi-Fi VoiceFutureInteroperability
BUILT IN. READY FOR USE.
3Com Confidential 5
NEW FOR
R6.0SIDE BY SIDE COMPARISONS: CALL PROCESSORS
3Com NBX 100
3Com V3000 Analog
3Com V3000 BRI-ST
3Com V3001R 3Com V5000
Software Level R6.0 R6.0 R6.0 R6.0 R6.0
Device Max. Capacity 200 1,500 1,500 1,500 1,500
Trunk Max. Capacity 100 720 720 720 720
Auto Attendant/ Voicemail Max. Capacity
12 ports / 80 hours
(4PX30Min included)
72 ports / 400 hours (4PX400H
included)
72 ports / 400 hours (4PX400H
included)
72 ports / 400 hours (4PX400H
included)
72 ports / 400 hours (4PX400H
included)
VTL Max. Capacity 8 48 48 48 48
Built-in Analog CO Line Ports
0 4 0 0 0
Built-in Analog Terminal Ports
0 1 2 0 0
Built-in BRI-ST Ports 0 0 4 0 0
“Group 2” Phone Licenses Included
0 15 15 0 0
Power / Disk / Uplink Redundancy
N N N Y Y
3Com Confidential 6
NEW FOR
R6.0NBX NETSET ADMINISTRATION & PROVISIONING UPDATE
>Description— Tasks are reorganized and simplified to
provide easier navigation & access to tasks
— Fewer clicks everywhere
— Navigation menu on left-hand bar
— Look matches VCX & data offers
>Deployment Considerations— New Browser Options
> Microsoft Internet Explorer 5.5 or higher
> Netscape Navigator 7.0 or higher
> Mozilla Firefox 1.0 or higher
>Positioning To Win— The gold standard for ease of use &
ease of admin goes platinum
— Makes for an even more powerful demo!
— Dealer & SI/SP Remote Services Tool
New Navigation Menu Bar
3Com Confidential 7
NEW FOR
R6.0USER BUTTON MAPPINGS
>Description— Button Mapping tab in the user’s
NetSet!
— Only appears if NBX administrator enables User Button Mappings for Class of Service
— Allows user to reprogram button
>Deployment Considerations— Last change made to the specific
button mapping is the mapping in effect
— Change comes from administrator or the end user – whoever made it last
3Com Confidential 8
NEW FOR
R6.0NBX CALL REPORTS ENHANCEMENTS
>Description— Windows-based CDR tool included with
NBX
— Call Detail Record (CDR) format for the data downloaded from the NBX NCP is an XML format
— NO license required
3Com Confidential 9
NEW FOR
R6.0
>Monitoring of all types of calls — Incoming, outgoing, personal, hunt group, and ACD calls
>Privacy List Domain — A special system domain called the Privacy List specifies users who cannot be monitored.
>Call Privacy feature —User with permissions can prevent a call from being monitored on a call by call basis
>Simplified supervisory monitoring — Specify sets of employees by business group. Group password is required for supervisor permissions.
>Enhanced security — The NBX admin log is updated with monitoring events.
SUPERVISORY MONITORING: MONITOR ALL TYPES OF CALLS
3Com Confidential 10
NEW FOR
R6.0SUPERVISORY MONITORING: SIMPLIFIED USAGE
>Need password to monitor this group
>Can enable announcement tones for monitor, whisper, and/or barge
>NBX 100: 48 domains
>Other platforms: 100 domains.
3Com Confidential 11
NEW FOR
R6.0PUTTING IT ALL TOGETHER: YOUR FUTURE NETWORK
Voice Applications
Switching
Wired
Wireless
Wireless Phone
Wireless Devices
Scanners Mobile PCs PDAsPOS
3Com Confidential 12
NEW FOR
R6.0SOLUTIONS SOLVED #3BUILDING A NETWORK WITH THE UNIFIED SWITCH
> – PoE makes it easy to add 7760 and 8760 PoE access points to create a unified wired and wireless network with centralized AP management – Add IP Telephony to complete the SMB converged network
Router
Internet
Internet
802.11a
802.11g
802.11g Seamless roaming between Access Points
PoE
NBX V3000
3Com Confidential 13
NEW FOR
R6.0DELIVERS END-TO-END CONNECTIVITY TO SMALL TO MID-SIZE BUSINESSES
PoE
GbE (Fiber/copper)
GbE (Fiber/copper)
Wireless PC/phones
Wired
phones/desktops
GbE
phones
/desktops/
Servers
Voice-ready Smart Baseline Plus Switches
NEW SMB Unified Wireless Switch
NBX V3000
AP 7760 or 8760 APs
Router
Remote office/user
VPN