presen james woodford eegan d s 2011 lgma national ... · congress plus at a glance e ntertainment...
TRANSCRIPT
Best
Pra
ctic
e to
Nex
t Pra
ctic
eNa
viga
ting
a de
cade
of r
estra
int w
ith o
ur c
omm
uniti
es
2011
LG
MA
Nat
iona
l Con
gres
s
and
Busi
ness
Exp
o
preseNted by:
IN AssOCIAtION WItH prINCIpAL pArtNer:
Keyn
ote
spea
kers
Cairn
s Co
nven
tion
Cent
re ~
22-
25 M
ay 2
011
pro
gra
m a
nd r
egis
tra
tion
form
Jam
es W
oodf
ord
philip
bul
lock
Mic
hael
dee
gan
pete
r McK
inla
yst
ephe
n M
ayne
Lind
say
tann
er
Grah
am s
anso
mGe
rald
ine
doog
ue
Mas
ter o
f Cer
emon
ies
OCM 19 APRIL 2011 APPENDIX 13.6.2A
2
Aust
ralia
n co
unci
ls ar
e fa
cing
sig
nific
ant c
halle
nges
ov
er th
e ne
xt d
ecad
e. A
gain
st th
e ba
ckdr
op o
f th
e GF
C, in
crea
sing
finan
cial
rest
rain
t, w
orkf
orce
ch
alle
nges
and
dra
mat
ic c
limat
ic c
hang
e, a
shi
ft in
atti
tude
am
ongs
t loc
al g
over
nmen
ts is
nee
ded
to e
nsur
e ou
r sec
tor h
as th
e ca
paci
ty to
mee
t co
mm
unity
dem
ands
.
the
LGM
A Na
tiona
l Con
gres
s an
d bu
sines
s ex
po
is Au
stra
lia’s
lead
ing
foru
m fo
r loc
al g
over
nmen
t pr
ofes
siona
ls. I
n ke
epin
g w
ith th
e th
eme,
a ra
nge
of
keyn
ote
pres
enta
tions
and
con
curre
nt s
essio
ns w
ill ad
dres
s th
ese
impo
rtant
issu
es.
Stre
ams
the
2011
Con
gres
s w
ill in
clud
e co
ncur
rent
ses
sions
in
thre
e st
ream
s of
:
Attra
ctio
n an
d re
tent
ion
Help
ens
ure
loca
l gov
ernm
ent h
as th
e ca
paci
ty
to th
rive
by p
ositi
onin
g Au
stra
lian
coun
cils
as
empl
oyer
s of
cho
ice
for e
xistin
g an
d pr
ospe
ctive
em
ploy
ees.
pre
sent
ers
will
shar
e th
eir e
xper
ienc
es
and
succ
ess
stor
ies
arou
nd w
omen
in lo
cal
gove
rnm
ent,
mat
ure-
aged
wor
kfor
ce, I
ndig
enou
s em
ploy
men
t, sk
ills s
horta
ges,
suc
cess
ion
plan
ning
an
d at
tract
ing
and
reta
inin
g th
e ne
xt g
ener
atio
n of
lo
cal g
over
nmen
t pro
fess
iona
ls.
Fina
ncia
l sus
tain
abilit
y an
d In
frast
ruct
ure
As th
e Au
stra
lian
gove
rnm
ent w
orks
to c
lose
the
defic
it cr
eate
d by
fisc
al s
timul
us, l
ocal
gov
ernm
ents
w
ill be
exp
ecte
d to
sel
f-fun
d ex
istin
g an
d fu
ture
in
frast
ruct
ure
proj
ects
. He
ar h
ow c
ounc
ils h
ave
succ
essf
ully
gene
rate
d re
venu
e st
ream
s th
roug
h no
n-tra
ditio
nal m
eans
incl
udin
g co
mm
erci
al a
nd
non-
gove
rnm
ent p
artn
ersh
ips,
exa
mpl
es o
f soc
ial
ente
rpris
e an
d in
ter-c
ounc
il co
llabo
ratio
n.
popu
latio
n Gr
owth
and
Co
mm
unity
As th
e le
vel o
f gov
ernm
ent c
lose
st to
the
peop
le,
Aust
ralia
n co
unci
ls ar
e re
spon
sible
for t
he d
elive
ry
and
mai
nten
ance
of v
ital h
uman
ser
vices
that
re
ach
wel
l bey
ond
the
thre
e rs
– ru
bbish
, rat
es
and
road
s. p
rese
nter
s w
ill he
lp y
ou to
nav
igat
e th
e iss
ues
of s
igni
fican
t pop
ulat
ion
grow
th a
nd in
crea
sed
dem
ands
from
you
r com
mun
ities
as
they
sha
re th
eir
expe
rienc
es a
nd s
ucce
ss s
torie
s.
Best
Pra
ctic
e to
Nex
t Pra
ctic
eNa
viga
ting
a de
cade
of r
estra
int w
ith o
ur c
omm
uniti
es
Who
sho
uld
atte
nd?
3
Chie
f exe
cutiv
es a
nd G
ener
al M
anag
ers
3
seni
or M
anag
ers
and
dire
ctor
s
3
elec
ted
Coun
cil O
ffici
als
3
thos
e in
volve
d w
ith:
~ p
olic
y an
d st
rate
gic
deve
lopm
ent
~ s
ervic
e de
sign
and
deliv
ery
~ b
usin
ess
asse
ssm
ent
~ C
omm
unity
eng
agem
ent
~ p
roje
ct m
anag
emen
t
~ t
own
plan
ning
3
thos
e as
pirin
g to
man
agem
ent a
nd e
xecu
tive
posit
ions
OCM 19 APRIL 2011 APPENDIX 13.6.2A
33
Pres
iden
t’s fo
rew
ord
pres
ente
d by
prin
cipa
l par
tner
Lead
ing
spon
sor
supp
ort s
pons
ors
Maj
or s
pons
ors
As th
e le
vel o
f gov
ernm
ent
close
st to
the
peop
le, l
ocal
go
vern
men
t lea
ders
face
the
grea
test
leve
l of p
erfo
rman
ce
expe
ctat
ion
by o
ur in
divid
ual
and
colle
ctive
com
mun
ities
than
an
y ot
her l
evel
of g
over
nmen
t.
In th
e la
st 1
8 m
onth
s, th
e Au
stra
lian
loca
l gov
ernm
ent
sect
or h
as b
enefi
ted
from
a $
1 bi
llion
fede
ral s
timul
us
pack
age
in th
e fo
rm o
f com
mun
ity in
frast
ruct
ure.
As th
e Au
stra
lian
gove
rnm
ent n
ow w
orks
to c
lose
the
defic
it cr
eate
d by
fisc
al s
pend
ing,
loca
l gov
ernm
ent
lead
ers
will b
e ca
lled
upon
to b
e m
ore
inno
vativ
e an
d cr
eativ
e in
the
way
we c
ondu
ct o
ur b
usin
ess
and
serv
ice o
pera
tions
.
ther
e wi
ll be
a gr
eate
r exp
ecta
tion
on u
s to
sel
f-fun
d ex
istin
g an
d fu
ture
pro
ject
s th
at s
usta
in th
e we
ll-be
ing
of o
ur e
nviro
nmen
ts a
nd e
nhan
ce th
e liv
es o
f our
co
mm
unity
mem
bers
.
to th
is en
d, th
e th
eme
for t
he 2
011
LGM
A Na
tiona
l Co
ngre
ss a
nd b
usin
ess
expo
is b
est p
ract
ice to
Nex
t pr
actic
e; n
avig
atin
g a
deca
de o
f res
train
t with
our
co
mm
unitie
s.
In k
eepi
ng w
ith th
ree
cent
ral t
hem
es –
attr
actio
n an
d re
tent
ion,
fina
ncia
l sus
tain
abilit
y an
d in
frast
ruct
ure
and
popu
latio
n gr
owth
and
com
mun
ity, t
he C
ongr
ess
with
exp
lore
how
a s
hift
in a
ttitu
de a
mon
gst l
ocal
go
vern
men
ts is
nee
ded
to e
nsur
e ou
r sec
tor h
as th
e ca
pacit
y to
mee
t com
mun
ity d
eman
ds.
Agai
nst t
he b
ackd
rop
of th
e wo
rld h
erita
ge lis
ted
Grea
t ba
rrier
ree
f Mar
ine
park
and
wet
trop
ics ra
info
rest
, the
Co
ngre
ss o
nce
agai
n br
ings
you
reno
wned
com
mun
ity
and
loca
l gov
ernm
ent l
eade
rs w
ho w
ill im
part
thei
r kn
owle
dge
thro
ugh
plen
ary,
conc
urre
nt a
nd in
tera
ctive
pa
nel s
essio
ns, n
etwo
rkin
g an
d br
eako
ut w
orks
hops
.
the
LGM
A Na
tiona
l Con
gres
s an
d bu
sines
s ex
po is
wi
dely
rega
rded
as A
ustra
lia’s
lead
ing
foru
m fo
r loc
al
gove
rnm
ent l
eade
rs.
It is
an e
vent
that
you
, you
r offi
cers
and
offi
cials
cann
ot
affo
rd to
miss
.
paul
Wes
t FL
GMA
LGM
A Na
tiona
l pre
siden
t, Ge
nera
l Man
ager
, Kin
gbor
ough
Cou
ncil,
tas
OCM 19 APRIL 2011 APPENDIX 13.6.2A
4
2011
Con
gres
s at
a g
lanc
eCo
ngre
ssplu
s at a
gla
nce
Cong
ress
plus
is a
pro
gram
of e
xciti
ng lo
w c
ost o
ptio
ns th
at a
dds
extra
ordi
nary
va
lue
to y
our C
ongr
ess
expe
rienc
e. F
or fu
ll de
tails
refe
r to
the
rele
vant
sec
tion.
All C
ongr
ess
sess
ions
will
be h
eld
at th
e Ca
irns
Conv
entio
n Ce
ntre
. pa
rtner
s ar
e w
elco
me
to a
ttend
the
plen
ary
sess
ions
.
busi
ness
exp
oth
e LG
MA
busin
ess
expo
mak
es g
ood
sens
e. I
t brin
gs to
geth
er re
pres
enta
tives
fro
m A
ustra
lia’s
lead
ing
supp
liers
of g
oods
and
ser
vices
to lo
cal g
over
nmen
t un
der t
he o
ne ro
of, a
t the
one
tim
e. d
emon
stra
tions
, pro
duct
info
rmat
ion
and
oblig
atio
n fre
e ad
vice
will
ensu
re y
our c
ounc
il st
ays
up-to
-dat
e w
ith a
ll th
e la
test
in
nova
tions
and
offe
rings
in o
rder
to b
e of
the
mos
t ben
efit t
o yo
ur c
omm
unity
.
the
Wed
nesd
ay W
orks
hops
Atte
nd a
cho
ice
of W
edne
sday
afte
rnoo
n w
orks
hops
. th
ese
sess
ions
pro
vide
prac
tical
idea
s an
d le
sson
s on
issu
es re
leva
nt to
the
loca
l gov
ernm
ent s
ecto
r.
stud
y to
urFo
llow
ing
on fr
om th
e Co
ngre
ss a
nd in
kee
ping
with
the
them
e, th
is in
sight
ful
one
day
stud
y to
ur w
ill pr
ovid
e a
uniq
ue o
ppor
tuni
ty fo
r par
ticip
ants
to to
ur th
e be
st n
atur
al re
sour
ces
and
new
ly co
nstru
cted
faci
litie
s in
the
Cairn
s re
gion
al
Coun
cil a
rea.
Whi
le y
ou a
re th
ere
enjo
y th
e br
eath
taki
ng b
eaut
y of
the
tropi
cs.
Plea
se re
gist
er b
efor
e 9t
h A
pril
2011
to
ens
ure
book
ings
as
som
e ev
ents
hav
e re
stric
ted
capa
city
.
Regi
stra
tion
for o
ptio
nal e
vent
s is
non
-ref
unda
ble
alth
ough
su
bstit
utes
may
be
prov
ided
.
* t
hese
eve
nts
are
optio
nal a
nd re
quire
sep
arat
e re
gist
ratio
n an
d th
e pa
ymen
t of a
n ad
ditio
nal f
ee.
sund
ay 2
2nd
May
2.00
pm
Cong
ress
Reg
istr
atio
n op
ens
5.00
pm
LG
MA
Annu
al G
ener
al M
eetin
g6.
00 p
m
Wel
com
e Re
cept
ion
(exp
o Ha
ll 2)
8.00
pm
Ev
enin
g Fr
ee
Mon
day
23rd
May
7.15
am
IC
LEI B
reak
fast
(Ca
irns
Conv
entio
n Ce
ntre
) – s
ee C
ongr
essp
lus s
uppl
emen
tary
pro
gram
pag
e 7
for d
etai
ls8.
00 a
m
Cong
ress
Reg
istr
atio
n op
ens
9.00
am
– 5
.00
pm
Dele
gate
s’ P
rogr
am –
Incl
udes
offi
cial
ope
ning
and
wel
com
e se
ssio
n an
d pl
enar
y an
d co
ncur
rent
ses
sion
s10
.00
am –
3.4
5 pm
*
Part
ners
Tou
r – G
reen
Isla
nd e
co A
dven
ture
tou
r – s
ee C
ongr
essp
lus p
artn
ers
prog
ram
pag
e 13
for d
etai
ls6.
45 p
m
Pre
dinn
er D
rinks
and
Con
gres
s Ga
la D
inne
r – s
ee C
ongr
essp
lus s
ocia
l pro
gram
pag
e 7
for d
etai
ls
tues
day
24th
May
7.00
am
– 8
.30
am
* ICM
A M
embe
rs B
reak
fast
Mee
ting
(seb
el H
otel
) – s
ee C
ongr
essp
lus s
uppl
emen
tary
pro
gram
pag
e 9
for d
etai
ls9.
00 a
m –
5.0
0 pm
De
lega
tes
Prog
ram
– p
lena
ry a
nd c
oncu
rrent
ses
sion
s9.
00 a
m –
4.3
0 pm
*
Part
ner’s
Tou
r – K
uran
da d
ay t
our –
see
Con
gres
splus
par
tner
s pr
ogra
m p
age
13 fo
r det
ails
7.00
pm
– 1
0.00
pm
*
Soci
al E
vent
– A
tro
pica
l eve
ning
Und
er th
e st
ars
(the
Lag
oon,
Cai
rns
espl
anad
e) –
see
Con
gres
splus
so
cial
pro
gram
pag
e 9
for d
etai
ls
Wed
nesd
ay 2
5th
May
7.00
am
– 8
.30
am
* Wom
en in
Loc
al G
over
nmen
t Net
wor
king
Bre
akfa
st (s
ebel
Hot
el) –
see
Con
gres
splus
sup
plem
enta
ry
prog
ram
pag
e 11
for d
etai
ls9.
00 a
m –
2.0
0 pm
De
lega
tes
Prog
ram
– p
lena
ry a
nd c
oncu
rrent
ses
sion
s an
d of
ficia
l clo
se2.
30 p
m –
5.0
0 pm
* W
orks
hop
Sess
ions
– s
ee C
ongr
essp
lus s
uppl
emen
tary
pro
gram
pag
e 11
for d
etai
ls
thur
sday
26t
h M
ay9.
00am
– 4
.30p
m
*Cai
rns
Regi
onal
Stu
dy T
our –
see
Con
gres
splus
sup
plem
enta
ry p
rogr
am p
age
12 fo
r det
ails
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Cong
ress
plus a
t a g
lanc
e
ente
rtain
men
t ~ r
elax
atio
nW
hen
the
day’s
wor
k is
done
you
can
rela
x an
d jo
in th
e Co
ngre
ss s
ocia
l sce
ne.
the
Cong
ress
Gal
a di
nner
is re
now
ned
as a
n ex
traor
dina
ry e
nter
tain
ing
expe
rienc
e. O
n M
onda
y ev
enin
g, w
itnes
s th
e m
agic
al a
rt of
qui
ck c
ostu
me
chan
ge il
lusio
ns a
nd la
tin-a
mer
ican
dan
cing
then
dan
ce th
e ni
ght a
way
to
loca
l ban
d, H
ip 2
sou
l.
On tu
esda
y ev
enin
g ex
perie
nce
a ni
ght d
inin
g un
der t
he s
tars
on
the
Cairn
s fo
resh
ore
at t
he L
agoo
n.
this
info
rmal
eve
nt w
ill be
hig
hlig
hted
with
ent
erta
inm
ent p
rovid
ed b
y se
an C
hool
burra
, Aus
tralia
’s fin
est
Indi
geno
us c
omic
ent
erta
iner
.
partn
ers’
tou
rstw
o in
tere
stin
g di
vers
ions
are
ava
ilabl
e to
del
egat
es’ p
artn
ers.
the
se in
clud
e a
1/2
day
Gree
n Isl
and
eco
Adve
ntur
e to
ur v
isitin
g th
e Gr
eat b
arrie
r ree
f and
exp
lorin
g th
e na
tiona
l par
k w
ith lu
nch
on th
e isl
and.
On
tues
day
a fu
ll da
y to
ur in
clud
es a
sce
nic
rail
trip
to K
uran
da a
nd v
isits
to th
e he
ritag
e m
arke
ts, l
unch
in th
e ra
info
rest
, a to
ur b
y Arm
y du
ck a
nd e
xper
ienc
ing
the
loca
l Ind
igen
ous
cultu
re.
brea
kfas
t Mee
tings
star
t the
day
net
wor
king
with
old
acq
uain
tanc
es o
r mak
ing
new
one
s at
the
ICM
A M
embe
r’s b
reak
fast
or
the
Wom
en in
Loc
al G
over
nmen
t Net
wor
king
bre
akfa
st.
sund
ay 2
2nd
May
2.00
pm
Cong
ress
Reg
istr
atio
n Op
ens
5.00
pm
AGM
(Mee
ting
room
1/2
)6.
00pm
– 8
.00p
m
Wel
com
e Re
cept
ion
- Wel
com
e by
Cr.
Val s
chie
r,M
ayor
- C
airn
s re
gion
al C
ounc
il8.
00 p
m
Even
ing
free
Wel
com
e re
cept
ion
6.00
pm
– 8
.00
pm
(exh
ibiti
on H
all 2
– C
airn
s Co
nven
tion
Cent
re)
the
rece
ptio
n w
ill co
mm
ence
at 6
.00p
m a
nd
conc
lude
at 8
.00p
m.
An e
xcel
lent
opp
ortu
nity
to
rene
w a
cqua
inta
nces
and
vie
w th
e ex
hibi
tions
on
offe
r bef
ore
proc
eedi
ng to
din
ner a
t a lo
catio
n of
yo
ur c
hoic
e.
(The
Welc
ome
Rece
ption
is in
clude
d in
the
full
regis
tratio
n fe
e pa
id by
dele
gate
s. Ot
her g
uests
are
to
regis
ter a
nd p
ay th
e fe
e of
$55
if th
ey w
ish to
atte
nd).
the
wel
com
e re
cept
ion
is pr
oudl
y sp
onso
red
by
Cong
ress
plus
Soci
al P
rogr
am
2011
Nat
iona
l Con
gres
s Pr
ogra
m
5
OCM 19 APRIL 2011 APPENDIX 13.6.2A
6
2011
Nat
iona
l Con
gres
s Pr
ogra
mC
oncu
rren
t Ses
sion
Det
ails
Attra
ctio
n an
d Re
tent
ion
of a
new
gen
erat
ion
of
loca
l gov
ernm
ent e
mpl
oyee
sLy
n Ru
ssell
PSM
, CEO
, Cair
ns R
egion
al Co
uncil
, QLD
Loca
l gov
ernm
ent w
orkf
orce
s, a
nd th
eir e
xpec
tatio
ns,
are
rapi
dly
chan
ging
. pot
entia
l rec
ruits
look
for
evid
ence
that
Cou
ncils
hav
e an
exc
elle
nt re
puta
tion
as
an “e
mpl
oyer
of c
hoic
e”. t
hey
seek
opp
ortu
nitie
s fo
r fle
xible
wor
king
arra
ngem
ents
, goo
d w
ork
and
fam
ily
stra
tegi
es, o
ppor
tuni
ties
for p
erso
nal d
evel
opm
ent,a
nd
a ro
le w
here
they
are
val
ued
and
resp
ecte
d. t
he n
ew
wor
ker a
lso s
eeks
to w
ork
with
a d
iffer
ent s
tyle
of
lead
er...
..one
who
insp
ires,
enc
oura
ges
and
mot
ivate
s th
em, r
athe
r tha
n op
erat
ing
thro
ugh
“com
man
d an
d co
ntro
l” m
odel
s.
to a
ttrac
t and
reta
in th
e “n
ew w
orke
r”, p
rogr
essiv
e lo
cal g
over
nmen
ts n
eed
to tr
ansf
orm
thei
r Hr
polic
ies
and
stra
tegi
es a
nd th
eir a
ppro
ache
s to
lead
ersh
ip. t
his
sess
ion
will
outli
ne a
rang
e of
sug
gest
ed s
trate
gies
to
assis
t Cou
ncil
lead
ers
to b
ecom
e em
ploy
ers
of c
hoic
e.
Deliv
erin
g lo
cal g
over
nmen
t pro
ject
s –
effe
ctiv
e pa
rtner
ship
s w
ith th
e pr
ivat
e se
ctor
Greg
Cam
pbell
, Nat
ional
Infra
stru
ctur
e Se
ctor
Lea
der,
Mad
dock
s La
wyer
s, Vi
c
som
e ha
ve q
uest
ione
d th
e ca
paci
ty o
f loc
al g
over
nmen
t to
par
tner
with
the
priva
te s
ecto
r, pa
rticu
larly
in li
ght o
f so
me
high
pro
file
faile
d lo
cal g
over
nmen
t ppp
pro
ject
s.
the
ppp
fram
ewor
k ut
ilised
by
stat
e Go
vern
men
ts d
oes
not a
lway
s tra
nsla
te w
ell i
nto
the
loca
l gov
ernm
ent
cont
ext,
whi
ch h
as a
uni
que
legi
slativ
e, fi
nanc
ial a
nd
polit
ical
land
scap
e. y
et p
rivat
e in
vest
men
t mod
els
can
be a
dapt
ed to
del
iver v
alue
for m
oney
sol
utio
ns
for l
ocal
gov
ernm
ent p
roje
cts.
to b
e su
cces
sful
thes
e pa
rtner
ship
s re
quire
som
e re
-thin
king
in th
e w
ay lo
cal
gove
rnm
ent a
ppro
ache
s its
infra
stru
ctur
e de
liver
y pr
ogra
ms,
par
ticul
arly
in th
e pl
anni
ng p
hase
.
this
pres
enta
tion
will
cons
ider
:
• p
rivat
e in
vest
men
t mod
els
whi
ch a
re a
ppro
pria
te in
th
e lo
cal g
over
nmen
t con
text
• r
elev
ant i
nfra
stru
ctur
e pr
ojec
ts fo
r priv
ate
sect
or
inve
stm
ent
• k
ey p
lann
ing
and
inve
stm
ent c
onsid
erat
ions
.
Regi
onal
pop
ulat
ion
– w
hat i
s su
stai
nabl
e?Lis
a Co
nolly
, Dire
ctor
, Rur
al an
d Re
gion
al St
atist
ics
Natio
nal C
entre
and
And
rew
Howe
, Sen
ior
Dem
ogra
pher
, Reg
ional
Popu
lation
Uni
t, Au
stra
lian
Bure
au o
f Sta
tistic
s
the
ques
tion
of w
hat i
s a
sust
aina
ble
popu
latio
n is
in
part
a po
litic
al a
nd c
ultu
ral q
uest
ion
to w
hich
ther
e is
no s
impl
e an
swer
. How
ever
, the
Aus
tralia
n bu
reau
of
sta
tistic
s pr
ovid
es th
e fa
cts
on p
opul
atio
n, p
lus
a ra
nge
of o
ther
regi
onal
dat
a to
hel
p su
ppor
t dec
ision
s fo
r pla
nnin
g co
mm
unity
infra
stru
ctur
e or
loca
l ser
vices
as
pop
ulat
ions
mov
e an
d ch
ange
. And
rew
How
e is
resp
onsib
le fo
r Aus
tralia
’s re
gion
al p
opul
atio
n es
timat
es. A
ndre
w w
ill ex
plai
n re
gion
al p
opul
atio
n sh
ifts
arou
nd A
ustra
lia a
nd d
emon
stra
te h
ow lo
cal
plan
ners
can
use
Abs
dat
a an
d to
ols
to v
isual
ise a
nd
inte
rpre
t res
ults
. Lisa
Con
olly
over
sees
dev
elop
men
ts
in A
bs ru
ral a
nd re
gion
al s
tatis
tics.
Lisa
will
expl
ain
wha
t reg
iona
l dat
a is
avai
labl
e fro
m th
e Ab
s an
d di
scus
s da
ta d
evel
opm
ent a
ctivi
ties
curre
ntly
unde
rway
. An
drew
and
Lisa
will
outli
ne h
ow A
bs d
ata
can
assis
t lo
cal g
over
nmen
t dec
ision
mak
ers
in p
lann
ing
for a
‘s
usta
inab
le’ f
utur
e po
pula
tion.
7.15
am –
8.3
0am
IC
LEI B
reak
fast
(Cai
rns
Conv
entio
n Ce
ntre
) 8.
30am
Co
ngre
ss R
egis
trat
ion
Open
s
9.00
am –
10.
00am
W
elco
me
and
Open
ing
Sess
ions
10.0
0am
– 1
1.00
am
Keyn
ote
Addr
ess:
Fro
m B
est P
ract
ice
to N
ext P
ract
ice
- Gr
aham
san
som
, di
rect
or, L
ocal
Gov
ernm
ent C
entre
, Uni
vers
ity o
f tec
hnol
ogy
sydn
ey11
.00a
m –
11.
30am
M
orni
ng T
ea11
.30a
m –
12.
30pm
Ke
ynot
e Ad
dres
s: L
ocal
Gov
ernm
ent i
n th
e Bi
g Pi
ctur
e -
Lind
say
tann
er,
Form
er F
eder
al M
inis
ter f
or F
inan
ce a
nd d
ereg
ulat
ion
12.3
0pm
– 1
.30p
m
Lunc
h1.
30pm
– 2
.30p
mCo
ncur
rent
Ses
sion
sAt
tract
ion
and
Rete
ntio
n of
a n
ew
gene
ratio
n of
loca
l go
vern
men
t em
ploy
ees
Deliv
erin
g lo
cal
gove
rnm
ent
proj
ects
– e
ffect
ive
partn
ersh
ips
with
th
e pr
ivat
e se
ctor
Regi
onal
pop
ulat
ion
– w
hat i
s su
stai
nabl
e?
2.30
pm –
3.3
0pm
Alig
ned
and
stra
tegi
c st
aff r
eten
tion
at th
e
City
of B
oroo
ndar
a
Tow
n of
Vin
cent
: Le
eder
ville
Mas
terp
lan
Deliv
erin
g ru
ral h
ealth
se
rvic
es –
opp
ortu
nitie
s ar
e in
par
tner
ship
s
3.30
pm –
4.0
0pm
Af
tern
oon
Tea
4.00
pm –
5.0
0pm
Ke
ynot
e Ad
dres
s: S
killi
ng A
ustra
lia -
Regi
onal
sol
utio
ns -
philip
bul
lock
, Ch
airm
an, s
kills
Aus
tralia
6.45
pm –
11.
45pm
Co
ngre
ss G
ala
Dinn
er (C
airn
s Co
nven
tion
Cent
re)
Sp
onso
red
by
Mon
day
23rd
May
Gera
ldin
e Do
ogue
Mas
ter o
f Cer
emon
ies
spon
sore
d by
Civi
ca
Phili
p Bu
llock
Grah
am S
anso
mLi
ndsa
y Ta
nner
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Con
curr
ent S
essi
on D
etai
lsAl
igne
d an
d st
rate
gic
staf
f ret
entio
n at
the
Ci
ty o
f Bor
oond
ara
Cath
erin
e Da
le, C
EO
Ken
Wall
is, M
anag
er L
earn
ing
& De
velop
men
t,
City
of B
oroo
ndar
a, V
ic
the
need
for t
he C
ity o
f bor
oond
ara
to th
rive
as
a pr
efer
red
empl
oyer
was
iden
tified
in 2
006
and
artic
ulat
ed in
its
peop
le s
trate
gy 2
007-
12. t
he
stra
tegy
them
es fo
cuse
d on
attr
actio
n, re
tent
ion
and
deve
lopm
ent o
f qua
lity
peop
le b
y hi
ghly
capa
ble
lead
ers.
A c
lear
ly ar
ticul
ated
em
ploy
ee v
alue
pro
posit
ion
was
the
corn
erst
one
of a
n ev
ent-fi
lled
thre
e ye
ar
jour
ney
that
resu
lted
in s
taff
mem
bers
repo
rting
hig
h le
vels
of s
atisf
actio
n an
d pe
rform
ance
, inc
reas
ing
evid
ence
of i
nnov
atio
n an
d st
rong
suc
cess
ion
plan
ning
an
d ra
pidl
y ex
pand
ing
form
s of
col
labo
ratio
n an
d co
oper
atio
n. A
n in
crea
singl
y di
vers
e em
ploy
men
t bas
e is
acco
mm
odat
ed, s
o th
at is
sues
of g
ende
r, et
hnic
ity
and
gene
ratio
n ar
e fa
ctor
ed in
to a
n in
tegr
ated
app
roac
h to
cul
tura
l dev
elop
men
t act
ivitie
s.
Tow
n of
Vin
cent
: Le
eder
ville
Mas
terp
lan
John
Gior
gi, C
EO, T
own
of V
ince
nt W
A
Leed
ervil
le h
as a
uni
que,
“gru
nge
cultu
re” d
erive
d fro
m y
outh
ful p
opul
atio
n an
d al
tern
ative
ent
erta
inm
ent
venu
es.
Alth
ough
vib
rant
, the
tow
n ce
ntre
and
st
reet
scap
es a
re ti
red.
the
mul
ti-aw
ard
win
ning
Vin
cent
Vi
sion
2024
est
ablis
hed
a Vi
sion
for L
eede
rville
– a
co
mm
unity
that
cel
ebra
tes
its ri
ch h
erita
ge a
nd ta
pest
ry
of li
fe w
ith fl
air.
refle
ctin
g th
is, a
Mas
terp
lan
has
been
cre
ated
–
a bl
uepr
int f
or s
usta
inab
le u
rban
dev
elop
men
t –
focu
sing
on th
e en
viron
men
tal,
econ
omic
and
soc
ial
need
s of
the
com
mun
ity. M
odel
led
on tr
ansit
orie
ntat
ed
deve
lopm
ent,
the
Mas
terp
lan
enco
mpa
sses
the
prin
cipl
es o
f Net
wor
k Ci
ty, in
volve
s th
e id
entifi
catio
n of
eig
ht u
se-s
peci
fic p
reci
ncts
and
will
see
Leed
ervil
le
deve
lope
d to
mee
t its
pot
entia
l.
Deliv
erin
g ru
ral h
ealth
ser
vice
s –
oppo
rtuni
ties
ar
e in
par
tner
ship
sCh
ris C
hapm
an, G
ener
al M
anag
er, W
akoo
l Shi
re
Coun
cil, N
SW
Dr. R
oss
Lam
plug
h, C
hairm
an, O
chre
Hea
lth
Is yo
ur ru
ral c
omm
unity
con
tinua
lly d
eman
ding
that
lo
cal g
over
nmen
t rec
ruit,
reta
in a
nd m
anag
e yo
ur lo
cal
Gp a
nd h
ospi
tal s
ervic
es?
Have
you
bee
n in
the
lotte
ry
gam
e of
pro
vidin
g do
ctor
s w
ith a
new
sur
gery
, a n
ew
hous
e an
d ev
en, a
new
car
?
ther
e is
a so
lutio
n. It
turn
s th
e he
alth
fund
ing
tens
ions
be
twee
n Fe
dera
l and
sta
te G
over
nmen
ts to
you
r co
mm
unity
’s ad
vant
age.
you
get
sta
ble
and
impr
oved
co
mm
unity
hea
lth o
utco
mes
.
this
pres
enta
tion
will
shar
e th
e ex
perie
nce
of W
akoo
l sh
ire, i
n pa
rtner
ship
with
Och
re H
ealth
, to
deliv
er a
co
mm
unity
ow
ned
med
ical
cen
tre th
at is
inte
grat
ed
with
the
loca
l hos
pita
l and
man
aged
ext
erna
lly s
o va
luab
le e
xper
tise
is pr
ovid
ed th
at e
nsur
es a
bro
ader
ra
nge
of h
ealth
ser
vices
.
Cong
ress
plus
Soci
al P
rogr
am
7
Cong
ress
Gal
a di
nner
6.45
pm
– 1
1.45
pm
(O
utdo
or p
laza
& Gr
eat H
all, C
airns
Con
vent
ion C
entre
)
the
Gala
din
ner w
ill co
mm
ence
with
pre
-din
ner
drin
ks a
nd n
etw
orki
ng o
n th
e Ou
tdoo
r pla
za b
efor
e pr
ocee
ding
to d
inne
r at 7
.30p
m in
the
Grea
t Hal
l.
the
reno
wne
d tra
ditio
n of
gre
at d
inin
g an
d en
terta
inm
ent c
ontin
ues
with
am
ple
time
for
conv
ersa
tion
and
mee
ting
new
frie
nds.
Wor
ld c
lass
ent
erta
inm
ent w
ill be
pro
vided
by
Latin
-Am
eric
an a
nd b
allro
om d
ance
spo
rt pr
ofes
siona
ls,
soul
Mys
tique
. Witn
ess
the
mag
ical
anc
ient
rus
sian
art o
f qui
ck c
ostu
me
chan
ge il
lusio
ns, c
oupl
ed w
ith
show
sto
ppin
g, a
uthe
ntic
latin
-am
eric
an d
anci
ng.
expe
rienc
e an
ast
ound
ing
ride
of c
olou
r, en
ergy
an
d m
agic
as
soul
Mys
tique
tran
sfor
m th
emse
lves
right
bef
ore
your
eye
s. t
heir
mag
ical
cos
tum
e tra
nsfo
rmat
ions
will
take
you
from
the
rings
of a
sp
anish
bul
l-figh
t, to
a L
atin
clu
b in
Mia
mi t
o a
Jam
es b
ond
film
‚ jus
t to
nam
e a
few.
Follo
win
g th
e m
ain
cour
se, c
ontin
ue to
be
ente
rtain
ed
and
danc
e th
e ni
ght a
way
to lo
cal b
and
Hip
2 so
ul.
the
band
’s re
nditio
ns o
f pop
ular
sou
l/roc
k/po
p tu
nes
is gu
aran
teed
to h
ave
you
on y
our f
eet.
(The
Con
gres
s dinn
er is
inclu
ded
in th
e fu
ll reg
istra
tion
fee
paid
by d
elega
tes.
Othe
r gue
sts a
re to
regis
ter a
nd
to p
ay th
e fe
e of
$15
0 if t
hey w
ish to
atte
nd.)
the
Cong
ress
din
ner i
s pr
oudl
y sp
onso
red
by
Soul
Mys
tique
Hip
2 So
ul
7.15
am
– 8
.30
am (C
airn
s Co
nven
tion
Cent
re)
ICLe
I rec
ogni
tion
and
brie
fing
brea
kfas
t Le
adin
g by
exa
mpl
e -
reco
gnis
ing
loca
l gov
ernm
ent l
eade
rshi
p in
sus
tain
abilit
yIC
LeI M
embe
rs a
nd n
on-m
embe
rs a
re in
vited
to a
ttend
the
ICLe
I Oce
ania
rec
ogni
tion
and
brie
fing
brea
kfas
t. t
o re
gist
er o
r for
furth
er in
form
atio
n co
ntac
t Mar
tin b
renn
an, d
eput
y Ce
O, IC
LeI O
cean
ia, p
h:
(03)
963
9 86
88 e
mai
l: m
artin
.bre
nnan
@ic
lei.o
rg
Cong
ress
plus
Supp
lem
enta
ry P
rogr
am
OCM 19 APRIL 2011 APPENDIX 13.6.2A
8
2011
Nat
iona
l Con
gres
s Pr
ogra
mC
oncu
rren
t Ses
sion
Det
ails
7.00
am –
8.3
0am
IC
MA
Brea
kfas
t (se
bel H
otel
)9.
00am
– 1
0.00
amCo
ncur
rent
Ses
sion
sNa
tiona
l Aw
ards
for L
ocal
Go
vern
men
t - S
how
casi
ng
Lead
ing
Prac
tice
Fina
ncia
l sus
tain
abili
ty a
nd
inte
grat
ed a
ppro
ache
s to
pl
anni
ng
The
McD
onal
d’s
publ
ic li
brar
y sy
stem
of 2
020
10.0
0am
– 1
1.00
amAt
tract
ion
and
rete
ntio
n -
a Go
ld C
oast
cas
e st
udy
Engi
neer
s &
Acco
unta
nts
spea
king
the
sam
e la
ngua
ge??
?Cu
stom
er In
tent
ions
in a
n On
goin
g Se
rvic
e Co
ntex
t
11.0
0am
– 1
1.30
am
Mor
ning
Tea
11.3
0am
– 1
2.30
pm
Keyn
ote
Addr
ess:
Infr
astr
uctu
re A
ustr
alia
wor
king
with
Loc
al G
over
nmen
t - M
icha
el d
eega
n, In
frast
ruct
ure
Coor
dina
tor,
Infra
stru
ctur
e Au
stra
lia12
.30p
m –
1.3
0pm
Lu
nch
1.30
pm –
2.1
5pm
Ke
ynot
e Ad
dres
s: C
omm
unity
Gov
erna
nce
- pet
er M
cKin
lay,
dire
ctor
, Loc
al G
over
nmen
t Cen
tre, A
Ut U
nive
rsity
, Ne
w Z
eala
nd2.
15pm
– 3
.00p
m
Keyn
ote
Addr
ess:
Con
stitu
tiona
l Rec
ogni
tion
of L
ocal
Gov
ernm
ent -
Wha
t we
can
do -
pres
iden
t ALG
A3.
00pm
– 3
.30p
m
Afte
rnoo
n Te
a3.
30pm
– 5
.00p
m
Pane
l Ses
sion
: Lo
cal G
over
nmen
t Ins
ight
this
ses
sion
will
expl
ore
the
curre
nt c
halle
nges
face
d by
our
sec
tor i
n an
inno
vativ
e an
d cr
eativ
e w
ay.
7.00
pm –
10.
30pm
So
cial
Eve
ning
- A
trop
ical
eve
ning
Und
er th
e st
ars
- en
terta
inm
ent b
y se
an C
hool
burra
Sp
onso
red
by
Natio
nal A
war
ds fo
r Loc
al G
over
nmen
t - S
how
casi
ng L
eadi
ng P
ract
ice
this
sess
ion
will
be s
elec
ted
from
the
Natio
nal A
war
ds fo
r Loc
al
Gove
rnm
ent p
rogr
am a
nd p
rese
nted
to d
emon
stra
te a
n in
itiat
ive th
at h
as
led
to re
al o
utco
mes
Fina
ncia
l sus
tain
abili
ty a
nd in
tegr
ated
app
roac
hes
to p
lann
ing
David
Dob
bs, D
irect
or, L
ocal
Gove
rnm
ent P
erfo
rman
ce M
easu
rem
ent &
Re
porti
ng, D
epar
tmen
t of I
nfra
stru
ctur
e &
Plan
ning
, QLD
Achi
evin
g fin
anci
al s
usta
inab
ility
in lo
cal g
over
nmen
t req
uire
s a
long
term
st
rate
gic
appr
oach
to m
anag
ing
serv
ice
prov
ision
and
the
asso
ciat
ed
serv
ice
leve
ls, c
osts
and
risk
s. L
ocal
gov
ernm
ents
nee
d to
inte
grat
e lo
ng
term
infra
stru
ctur
e m
anag
emen
t and
fina
ncia
l man
agem
ent w
ith o
ther
key
pl
anni
ng p
roce
sses
, inc
ludi
ng s
ocia
lly in
clus
ive a
nd m
eani
ngfu
l com
mun
ity
enga
gem
ent.
this
sess
ion
will
prov
ide
an o
verv
iew
of t
he a
ppro
ach
bein
g un
derta
ken
in Q
ueen
sland
to s
uppo
rt lo
cal g
over
nmen
ts in
ach
ievin
g an
d m
aint
aini
ng
finan
cial
sus
tain
abilit
y, in
clud
ing
the
rela
ted
prov
ision
s w
ithin
the
Loca
l Go
vern
men
t Act
200
9 an
d th
e su
stai
nabl
e pl
anni
ng A
ct 2
009.
The
McD
onal
d’s
publ
ic li
brar
y sy
stem
of 2
020
Robe
rt M
cEnt
yre,
Dire
ctor
, McE
ntyr
e &
Asso
ciate
s, NS
W
Aust
ralia
’s pu
blic
libr
ary
syst
em o
f ove
r 150
0 lib
rarie
s is
used
by
50%
of
Aust
ralia
’s po
pula
tion
each
yea
r. th
is vis
itatio
n nu
mbe
r is
only
exce
eded
by
visits
to A
ustra
lia’s
107
zoos
and
to th
e m
ovie
s.
the
syst
em c
osts
aro
und
$800
milli
on to
ope
rate
ann
ually
. Ove
r 80%
of
this
fund
ing
com
es fr
om lo
cal g
over
nmen
t.
Imag
ine
a M
cdon
ald’
s bu
sines
s m
odel
app
lied
to th
e fu
ture
Aus
tralia
n pu
blic
libr
ary
syst
em. A
sys
tem
that
cop
es w
ith p
opul
atio
n di
vers
ity a
nd
grow
th, h
as c
onsis
tent
hig
h qu
ality
cus
tom
er s
ervic
e, is
inno
vativ
e an
d is
oper
atio
nally
effi
cien
t – o
n a
natio
nal s
cale
.
this
futu
re p
ublic
libr
ary
syst
em m
odel
will
be p
rese
nted
– th
e “w
hat”
, th
e “h
ow” a
nd th
e be
nefit
s, im
plic
atio
ns a
nd im
pact
s, a
nd ri
sks.
tues
day
24th
May
Mic
hael
Dee
gan
Pete
r McK
inla
y
8
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Con
curr
ent S
essi
on D
etai
lsAt
tract
ion
and
rete
ntio
n -
a Go
ld C
oast
cas
e st
udy
Dale
Dick
son,
CEO
, Gold
Coa
st C
ity C
ounc
il, QL
D
the
Gold
Coa
st, l
ike
man
y ar
eas
in A
ustra
lia h
as
suffe
red
extre
mes
in e
mpl
oym
ent c
ondi
tions
in
rece
nt y
ears
. At t
he c
lose
of 2
008,
with
sou
th e
ast
Quee
nsla
nd in
a m
ajor
infra
stru
ctur
e bo
om, b
aby
boom
ers
wer
e on
targ
et fo
r ret
irem
ent a
nd te
mpo
rary
in
cent
ive p
aym
ents
wer
e re
quire
d to
reta
in h
igh
dem
and
skills
and
exp
ertis
e in
the
orga
nisa
tion.
two
year
s la
ter,
follo
win
g th
e GF
C, th
e te
mpo
rary
ince
ntive
pa
ymen
ts h
ave
been
rem
oved
, sta
ff re
tent
ion
rate
s ha
ve in
crea
sed
and
baby
boo
mer
s ar
e lo
okin
g fo
r ext
ra
wor
k. It
is n
ow a
tim
e fo
r eva
luat
ion
and
plan
ning
, with
th
e ci
ty’s
2018
Com
mon
wea
lth G
ames
bid
pro
gres
sing
favo
urab
ly, a
new
gen
erat
ion
of e
mpl
oyee
s re
plac
ing
the
baby
boo
mer
s an
d ec
onom
ic c
ondi
tions
sta
rting
to
impr
ove,
a n
ew s
uite
of a
ttrac
tion
and
rete
ntio
n in
itiat
ives
will
be re
quire
d. t
his
pres
enta
tion
will
brie
fly
exam
ine
wha
t Gol
d Co
ast C
ity C
ounc
il ha
s do
ne in
the
past
and
look
s at
som
e of
the
attra
ctio
n an
d re
tent
ion
stra
tegi
es u
nder
con
sider
atio
n fo
r the
futu
re.
Engi
neer
s &
Acco
unta
nts
spea
king
the
sam
e la
ngua
ge??
?Ch
ris C
ham
pion
, CEO
, IPW
EA N
ation
al
Infra
stru
ctur
e is
core
bus
ines
s fo
r loc
al g
over
nmen
t. Na
tiona
l inf
rast
ruct
ure
finan
cial
man
agem
ent g
uide
lines
pu
blish
ed b
y Ip
WeA
effe
ctive
ly lin
k th
e te
chni
cal
and
finan
cial
asp
ects
of m
anag
ing
infra
stru
ctur
e an
d de
liver
ing
serv
ices
. eng
inee
rs a
nd a
ccou
ntan
ts
spea
king
the
sam
e la
ngua
ge to
ass
ist in
frast
ruct
ure
owne
rs d
evel
op s
usta
inab
le lo
ng-te
rm a
sset
and
fin
anci
al m
anag
emen
t pla
ns. t
he G
uide
lines
pro
vide
a m
etho
dolo
gy fo
r val
uing
and
dep
reci
atin
g as
sets
. the
y as
sist p
ract
ition
ers
in im
prov
ing
the
qual
ity o
f ass
et
regi
ster
dat
a to
enh
ance
fina
ncia
l rep
ortin
g, a
nd a
sset
an
d lo
ng-te
rm fi
nanc
ial p
lann
ing.
Cust
omer
Inte
ntio
ns in
an
Ongo
ing
Serv
ice
Cont
ext
Dr. S
hayn
e Si
lcox,
CEO,
City
of M
elville
, WA
On th
e ba
sis o
f prio
r res
earc
h fro
m c
onsu
mer
, re
latio
nshi
p m
anag
emen
t and
reta
il re
sear
ch, a
mod
el
of o
ngoi
ng s
ervic
e in
tent
ions
was
dev
elop
ed. t
he
pres
ent s
tudy
inve
stig
ated
the
impa
ct o
f ser
vice,
the
qual
ity o
f the
offe
ring,
risk
, val
ue, s
atisf
actio
n an
d co
mm
itmen
t on
cons
umer
s’ fu
ture
use
inte
ntio
ns.
the
resu
lts o
btai
ned
have
maj
or im
plic
atio
ns fo
r loc
al
gove
rnm
ent w
ho o
pera
te in
an
ongo
ing
serv
ice
cont
ext.
the
pres
enta
tion
expl
ores
and
disc
usse
s;
• th
e st
rate
gic
life
cycl
e of
con
cept
s lik
e qu
ality
, cu
stom
er s
atisf
actio
n an
d va
lue.
• ho
w to
mak
e cu
stom
ers
into
cha
mpi
ons
for l
ocal
go
vern
men
ts.
• th
e ch
ange
s an
d th
e m
ulti-
dim
ensio
nalit
y of
the
valu
e co
nstru
ct a
nd w
hat i
t mea
ns to
con
tinui
ng
serv
ice
prov
ider
s.
• ho
w c
usto
mer
ben
chm
arks
hav
e ch
ange
d.
• it
iden
tifies
the
chan
ging
cus
tom
er v
alue
equ
atio
n.
• th
e sig
nific
ant c
usto
mer
mod
els
deve
lope
d by
pr
actit
ione
rs a
nd th
e im
pact
on
cust
omer
s’
perc
eptio
ns o
f ser
vice
and
risk.
• ho
w to
mak
e cu
stom
ers
loya
l.
7.00
am
– 8
.30
am (s
ebel
Hot
el)
ICM
A M
embe
r’s b
reak
fast
this
is a
n in
form
al n
etw
orki
ng b
reak
fast
at w
hich
IMCA
ser
vice
Awar
ds w
ill be
pre
sent
ed to
elig
ible
m
embe
rs b
y th
e pr
esid
ent o
f ICM
A. A
ll de
lega
tes
who
are
inte
rest
ed in
loca
l gov
ernm
ent i
nter
natio
nally
ar
e w
elco
me
to re
gist
er to
atte
nd.
(cos
t $45
)
Cong
ress
plus
Supp
lem
enta
ry P
rogr
am
Cong
ress
plus
Soci
al P
rogr
am
99
A tr
opic
al e
veni
ng U
nder
the
star
s7.
00pm
– 1
0.00
pm (
sist
er C
ities
Nod
e, t
he L
agoo
n, C
airn
s es
plan
ade)
Join
fello
w d
eleg
ates
and
gue
sts
at th
is ev
ent
spon
sore
d by
Cai
rns
regi
onal
Cou
ncil
for a
trop
ical
bu
ffet,
drin
ks a
nd e
nter
tain
men
t und
er th
e st
ars.
enjo
y th
e tro
pica
l sea
bre
ezes
on
the
beau
tiful
Ca
irns
espl
anad
e as
you
soc
ialis
e, n
etw
ork
and
sam
ple
delic
ious
trea
ts fr
om th
e tro
pics
.
Ligh
t ent
erta
inm
ent i
s pr
ovid
ed w
ith a
spe
cial
gu
est a
ppea
ranc
e by
sea
n Ch
oolb
urra
, a w
arm
, ch
arism
atic
and
ver
satil
e In
dige
nous
per
form
er w
ho
is es
tabl
ishin
g a
wor
ld w
ide
repu
tatio
n, d
raw
ing
on
his
life
expe
rienc
es g
row
ing
up a
s an
Abo
rigin
al
from
a s
mal
l cou
ntry
tow
n. s
inge
r, da
ncer
, act
or,
song
writ
er, d
idge
ridoo
pla
yer,
and
now
one
of t
he
fast
est r
ising
com
edia
ns in
the
land
. sea
n is
the
ultim
ate
perfo
rmer
.
(cos
t $12
0)
this
soci
al e
veni
ng is
pr
oudl
y sp
onso
red
by
Sean
Cho
olbu
rra
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Con
curr
ent S
essi
on D
etai
lsW
hy m
oney
isn’
t eve
ryth
ing
: Attr
actio
n an
d re
tent
ion
in re
mot
e co
unci
ls
Chris
toph
er F
ranc
is, C
EO, M
orni
ngto
n Sh
ire C
ounc
il, QL
D
the
pres
ente
r brie
fly e
xam
ines
the
wid
ely-
know
n re
ason
s fo
r low
attr
actio
n an
d re
tent
ion
rate
s in
rem
ote
coun
cils.
He
then
disc
usse
s ho
w M
orni
ngto
n sh
ire C
ounc
il, a
rem
ote
coun
cil o
f 75
staf
f in
North
ern
Quee
nsla
nd, h
as
been
tryin
g to
attr
act a
nd re
tain
mot
ivate
d an
d qu
alifi
ed s
taff.
the
stra
tegy
ha
s be
en to
impl
emen
t com
petit
ive s
alar
y pa
ckag
es th
at a
ddre
ss m
ore
than
the
issue
of m
oney
. ba
sed
on c
onte
mpo
rary
rese
arch
into
em
ploy
ee
mot
ivatio
n an
d re
tent
ion,
the
Coun
cil h
as a
imed
to p
rovid
e pe
rson
al a
nd
prof
essio
nal s
uppo
rt be
yond
that
nor
mal
ly ex
pect
ed o
f an
empl
oyer
. the
co
unci
l has
also
em
phas
ised
a va
lues
-bas
ed c
orpo
rate
cul
ture
that
pla
ces
impo
rtanc
e on
per
sona
l res
pons
ibilit
y an
d ac
coun
tabi
lity
(“no
blam
ing”
), pe
rson
al in
tegr
ity a
nd p
erso
nal r
ole
mod
elin
g. t
he s
ucce
ss o
f thi
s st
rate
gy
has
not b
een
in fi
nanc
ial (
so-c
alle
d bo
ttom
line
) ret
urns
, but
in im
prov
ed
corp
orat
e st
abilit
y, co
rpor
ate
capa
city
and
cor
pora
te g
over
nanc
e w
hich
ca
nnot
nec
essa
rily
be q
uant
ified
.
Alte
rnat
ive
appr
oach
es to
am
elio
ratin
g th
e in
frast
ruct
ure
back
log
in
Aust
ralia
n lo
cal g
over
nmen
tBr
ian D
oller
y, Pr
ofes
sor o
f Eco
nom
ics &
Dire
ctor
of t
he C
entre
for L
ocal
Go
vern
men
t, Un
ivers
ity o
f New
Eng
land,
NSW
A se
ries
of n
atio
nal a
nd s
tate
inqu
iries
into
loca
l gov
ernm
ent h
ave
dem
onst
rate
d a
larg
e an
d gr
owin
g lo
cal i
nfra
stru
ctur
e ba
cklo
g fa
r bey
ond
the
capa
city
of l
ocal
gov
ernm
ent t
o fin
ance
alo
ne. V
ario
us s
olut
ions
to th
e pr
oble
m e
xist,
incl
udin
g a
fede
ral a
sset
fund
, a lo
cal g
over
nmen
t bon
d m
arke
t iss
ue b
ased
on
loca
l cou
ncil
inco
me,
and
fina
ncia
l par
tner
ship
ar
rang
emen
ts w
ith th
e pr
ivate
sec
tor.
Natio
nal A
war
ds fo
r Loc
al G
over
nmen
t - S
how
casi
ng L
eadi
ng P
ract
ice
this
sess
ion
will
be s
elec
ted
from
the
Natio
nal A
war
ds fo
r Loc
al
Gove
rnm
ent p
rogr
am a
nd p
rese
nted
to d
emon
stra
te a
n in
itiat
ive th
at h
as
led
to re
al o
utco
mes
.
7.00
am –
8.3
0am
W
omen
in L
ocal
Gov
ernm
ent N
etw
orki
ng B
reak
fast
(seb
el H
otel
)9.
00am
– 1
0.00
amCo
ncur
rent
Ses
sion
sW
hy m
oney
isn’
t eve
ryth
ing:
At
tract
ion
and
rete
ntio
n in
re
mot
e co
unci
ls
Alte
rnat
ive
appr
oach
es to
am
elio
ratin
g th
e in
frast
ruct
ure
back
log
in A
ustra
lian
loca
l go
vern
men
t
Natio
nal A
war
ds fo
r Loc
al
Gove
rnm
ent -
Sho
wca
sing
Le
adin
g Pr
actic
e
10.0
0am
– 1
1.00
amW
here
is th
e ne
xt g
ener
atio
n?Na
tiona
l Aw
ards
for L
ocal
Go
vern
men
t - S
how
casi
ng
Lead
ing
Prac
tice
Tow
nsvi
lle -
the
answ
er to
su
stai
nabl
e re
gion
alis
atio
n?
11.0
0am
– 1
1.30
am
Mor
ning
Tea
11.3
0am
– 1
2.30
pm
Keyn
ote
Addr
ess:
The
Gre
at B
arrie
r Ree
f - B
eyon
d th
e to
uris
t bro
chur
es a
nd g
rim h
eadl
ines
- Ja
mes
Woo
dfor
d -
Aust
ralia
n In
stitu
te o
f Mar
ine
scie
nce
and
Auth
or12
.30p
m –
1.3
0pm
Ke
ynot
e Ad
dres
s: G
ood
Gove
rnan
ce -
from
pub
lic c
ompa
nies
to lo
cal g
over
nmen
t - s
teph
en M
ayne
- Fo
unde
r of
Crike
y.com
.au
1.30
pm –
2.0
0pm
Co
nclu
sion
of C
ongr
ess
and
hand
over
of N
atio
nal P
resi
denc
y of
LGM
A2.
00pm
– 2
.30p
m
Lunc
h2.
30pm
– 5
.00p
m
Wor
ksho
p 1:
Attr
actio
n &
rete
ntio
n (s
ee p
age
11 C
ongr
essp
lus s
uppl
emen
tary
pro
gram
for d
etai
ls)
W
orks
hop
2: d
ealin
g w
ith th
e M
edia
(see
pag
e 11
Con
gres
splu
s su
pple
men
tary
pro
gram
for d
etai
ls)
W
orks
hop
3: s
ocia
l tra
ders
(see
pag
e 11
Con
gres
splus
sup
plem
enta
ry p
rogr
am fo
r det
ails
)
Wed
nesd
ay 2
5th
May
2011
Nat
iona
l Con
gres
s Pr
ogra
m
Step
hen
May
neJa
mes
Woo
dfor
d
10 10
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Whe
re is
the
next
gen
erat
ion?
David
Chi
lds,
Pres
iden
t, IC
MA,
USA
the
impa
ct o
f an
agei
ng lo
cal g
over
nmen
t wor
kfor
ce w
ill be
felt
in th
e ne
xt
deca
de if
we
don’
t act
now
to a
ttrac
t and
reta
in th
e ne
xt g
ener
atio
n of
em
ploy
ees,
man
ager
s an
d ex
ecut
ives
into
our
sec
tor.
this
pres
enta
tion
will
expl
ore
the
vario
us in
itiat
ives
unde
rtake
n by
the
Inte
rnat
iona
l City
/Cou
nty
Man
agem
ent A
ssoc
iatio
n (U
sA) i
n at
tract
ing
and
reta
inin
g th
e ne
xt g
ener
atio
n of
loca
l gov
ernm
ent e
mpl
oyee
s
Natio
nal A
war
ds fo
r Loc
al G
over
nmen
t - S
how
casi
ng L
eadi
ng P
ract
ice
this
sess
ion
will
be s
elec
ted
from
the
Natio
nal A
war
ds fo
r Loc
al
Gove
rnm
ent p
rogr
am a
nd p
rese
nted
to d
emon
stra
te a
n in
itiat
ive th
at h
as
led
to re
al o
utco
mes
.
Tow
nsvi
lle -
the
answ
er to
sus
tain
able
regi
onal
isat
ion?
Gary
Whi
te, D
eput
y Dire
ctor
Gen
eral,
Dep
artm
ent o
f Inf
rast
ruct
ure
and
Plan
ning
, QLD
and
Ray
Bur
ton,
CEO
, Tow
nsvil
le Ci
ty Co
uncil
, QLD
Quee
nsla
nd is
exp
erie
ncin
g m
assiv
e po
pula
tion
grow
th th
e m
ajor
ity o
f w
hich
is c
entre
d ar
ound
its
sout
h-ea
st c
orne
r. th
is gr
owth
is a
cha
lleng
e.
stra
tegi
es a
re re
quire
d to
enc
oura
ge s
ome
of th
e po
pula
tion
grow
th in
to
regi
onal
cen
tres.
tow
nsvil
le is
one
suc
h re
gion
al c
entre
cur
rent
ly be
ing
cons
ider
ed b
y th
e st
ate
Gove
rnm
ent w
ith th
e st
ate’
s pr
emie
r dec
larin
g to
wns
ville
as
the
seco
nd C
apita
l of Q
ueen
sland
.
Wha
t doe
s it
mea
n an
d w
hat s
houl
d th
e ro
le o
f a s
econ
d ca
pita
l city
look
lik
e? H
ow lo
ng w
ill it
take
? W
hat i
nfra
stru
ctur
e is
requ
ired?
Who
pay
s fo
r tha
t in
frast
ruct
ure?
doe
s th
e co
mm
unity
of t
owns
ville
wan
t fur
ther
gro
wth
? Ho
w
do w
e en
gage
the
loca
l com
mun
ity o
n th
is co
ncep
t? H
ow c
an th
e cu
rrent
to
wns
ville
lifes
tyle
be
pres
erve
d? W
ho is
in c
ontro
l of t
he p
lann
ing
proc
ess?
the
pres
ente
rs w
ill ou
tline
the
outc
omes
of t
he to
wns
ville
Fut
ures
pla
n w
hich
map
s ou
t the
blu
eprin
t for
Que
ensla
nd’s
seco
nd C
apita
l and
a
blue
prin
t for
sus
tain
able
regi
onal
isatio
n.
7.00
am
– 8
.30
am (s
ebel
Hot
el)
Wom
en in
Loc
al
Gove
rnm
ent
Netw
orki
ng b
reak
fast
this
even
t will
prov
ide
dele
gate
s an
op
portu
nity
to re
gist
er, c
eleb
rate
and
su
ppor
t wom
en in
loca
l gov
ernm
ent a
t a
netw
orkin
g br
eakf
ast m
eetin
g fe
atur
ing
a pr
omin
ent k
eyno
te s
peak
er.
(c
ost $
45)
spon
sore
d by
2.30
pm -
5.00
pm
Wor
ksho
p 1–
At
tract
ion
& re
tent
ion
Faci
litat
or: J
ohn
Ravli
c, Ch
ief E
xecu
tive,
LG
MA
Natio
nal
pres
ente
rs: S
andr
a Ca
nnon
, CE
O Vi
ctor
ia Da
ly Sh
ire C
ounc
il, NT
Ka
thy K
elly,
Man
ager
- Tr
ainin
g
Serv
ices,
LGAQ
Ra
y Pin
com
be, C
EO C
ity o
f Unl
ey, S
A
this
wor
ksho
p w
ill ex
plor
e th
e va
rious
in
itiat
ives
intro
duce
d by
cou
ncils
to:
• In
crea
se th
e nu
mbe
r of I
ndig
enou
s em
ploy
ees
• r
etai
n th
eir m
atur
e ag
ed e
mpl
oyee
s•
enc
oura
ge th
e pa
rtici
patio
n of
fe
mal
e em
ploy
ees
in m
anag
emen
t an
d le
ader
ship
(cos
t $75
)
Wor
ksho
p 2
– de
alin
g w
ith th
e M
edia
Facil
itato
r: Ge
rald
ine
Doog
ue, r
enow
ned
Aust
ralia
n jou
rnali
st a
nd b
road
cast
er
this
wor
ksho
p w
ill pr
ovid
e of
ficer
s an
d el
ecte
d of
ficia
ls w
ith a
tool
box
of
reso
urce
s to
ass
ist in
thei
r dea
lings
with
the
med
ia.
Gera
ldin
e w
ill ad
vise
on p
ract
ical
form
ulas
and
tech
niqu
es to
impr
ove
outc
omes
with
the
med
ia, i
nclu
ding
–
• Th
e do
’s an
d do
n’ts
on
wor
king
with
the
med
ia•
Max
imise
exp
osur
e an
d m
inim
ise ri
sk•
Impr
ovin
g yo
ur m
edia
per
form
ance
• In
terv
iew
tech
niqu
es in
clud
ing
how
to h
andl
e di
fficu
lt qu
estio
ns•
Pres
s co
nfer
ence
s an
d re
leas
es
(cos
t $10
0)
Wor
ksho
p 3
– so
cial
tra
ders
Faci
litat
or: M
ark
Dani
els, M
anag
er L
earn
ing
& De
velop
men
t, So
cial T
rade
rs
this
wor
ksho
p w
ill co
mbi
ne a
num
ber o
f ele
men
ts –
• C
ase
stud
ies
of s
ucce
ssfu
l soc
ial e
nter
prise
s•
Info
rmat
ion
abou
t the
bur
geon
ing
sect
or …
wha
t is,
w
hat i
sn’t
• p
ract
ical o
ppor
tuni
ties
for c
ounc
ils to
sup
port
socia
l en
terp
rises
• N
ext s
teps
the
wor
ksho
p he
lps
loca
l gov
ernm
ent t
o un
ders
tand
the
broa
d so
cial e
nter
prise
land
scap
e in
Aus
tralia
focu
sing
on th
e ro
le a
nd
oppo
rtuni
ties
for s
ocia
l ent
erpr
ise to
pro
vide
an im
porta
nt ro
le in
re
spon
ding
to d
isadv
anta
ge, b
uild
ing
com
mun
ity re
silie
nce
and
crea
ting
mar
ket b
ased
sol
utio
ns to
com
mun
ity is
sues
. th
is is
a pr
actic
al w
orks
hop
whi
ch w
ill he
lp c
ounc
ils to
und
erst
and
the
role
s th
at th
ey c
an p
lay
in s
uppo
rting
the
deve
lopm
ent o
f soc
ial
ente
rpris
e.
(cos
t $75
)
Cong
ress
plus
Supp
lem
enta
ry P
rogr
am
11
Con
curr
ent S
essi
on D
etai
ls
OCM 19 APRIL 2011 APPENDIX 13.6.2A
thur
sday
26t
h M
ay
Cairn
s re
gion
al s
tudy
tou
r9.
00 a
m –
4.3
0 pm
Join
you
r fel
low
Con
gres
s pa
rtici
pant
s fo
r a to
ur o
f the
bes
t nat
ural
reso
urce
s an
d ne
wly
cons
truct
ed fa
cilit
ies
in th
e Ca
irns
regi
onal
Cou
ncil
area
. Cou
ncil
is co
mm
itted
to w
orki
ng to
war
ds e
nviro
nmen
tal,
econ
omic
, soc
ial a
nd c
ultu
ral
sust
aina
bilit
y fo
r the
regi
on. s
ee th
e ev
iden
ce fo
r you
rsel
f as
you
parti
cipa
te in
this
tour
. An
d w
hile
you
are
ther
e, e
njoy
the
brea
thta
king
bea
uty
of th
e tro
pics
.
your
bus
will
depa
rt fro
m th
e se
bel C
airn
s Ho
tel a
t 9.0
0am
. Hig
hlig
hts
of th
e to
ur
will
incl
ude:
Lake
Mor
ris, C
oppe
rlode
Fal
ls D
am L
ooko
ut.
Lake
Mor
ris a
nd th
e Co
pper
lode
dam
sup
ply
the
wat
er n
eces
sary
for C
airn
s. F
rom
th
e lo
okou
t ove
rlook
ing
the
city
del
egat
es w
ill be
abl
e to
app
reci
ate
the
vista
that
is
Cairn
s; th
e be
auty,
the
vast
gre
en e
xpan
ses
and
the
grow
ing
met
ropo
lis o
f the
tro
pica
l city
.
Catta
na W
etla
nds
Envi
ronm
enta
l Pro
ject
. th
e Ca
ttana
Wet
land
s is
one
of C
ounc
il’s m
ost s
ucce
ssfu
l env
ironm
enta
lly
sust
aina
ble
proj
ects
. Orig
inal
ly 80
hec
tare
s of
deg
rade
d la
nd, t
he W
etla
nds
has
been
reha
bilit
ated
into
a n
atur
e co
nser
vatio
n pa
rk. N
ow h
ome
to a
sig
nific
ant
rang
e of
Nor
th Q
ueen
sland
wild
life
and
plan
t com
mun
ities
incl
udin
g ra
re n
ative
bi
rd s
peci
es, t
he C
atta
na W
etla
nds
has
rece
ntly
been
enh
ance
d by
the
addi
tion
of
ten
float
ing
islan
ds c
onst
ruct
ed o
f rec
ycle
d po
lymer
. th
e W
etla
nds
now
incl
udes
vie
win
g pl
atfo
rms,
pic
nic
area
s an
d in
terp
retiv
e sig
ns.
Tank
s Ar
ts C
entre
and
Vis
itor I
nfor
mat
ion
Cent
re.
Ackn
owle
dged
as
one
of th
e pr
emie
r arts
and
cul
tura
l ven
ues
in A
ustra
lia, t
anks
Ar
ts C
entre
is a
n in
tegr
al c
ompo
nent
of t
he b
otan
ic G
arde
ns p
reci
nct.
Orig
inal
ly th
e sit
e of
the
fuel
tank
s su
pplyi
ng th
e na
val o
pera
tion
dem
ands
of t
he p
acifi
c W
ar, t
he ta
nks
wer
e co
nver
ted
into
a v
isual
and
per
form
ing
arts
spa
ce to
hou
se
the
deve
lopi
ng c
onte
mpo
rary
arts
pro
gram
s. y
our t
our w
ill in
clud
e a
visit
to th
e ne
wly
cons
truct
ed V
isito
r Inf
orm
atio
n Ce
ntre
and
a p
rese
ntat
ion
of th
e Cu
ltura
l and
Fe
stiva
l pla
ns d
evel
oped
by
Coun
cil.
12.3
0 –
1.30
pm L
unch
in u
niqu
e tro
pica
l set
ting
Cairn
s In
tern
atio
nal T
enni
s Ce
ntre
. Ca
irns
regi
onal
Cou
ncil
and
the
Cairn
s te
nnis
com
mun
ity re
cent
ly ho
sted
th
e da
vis C
up a
t the
Cai
rns
Inte
rnat
iona
l ten
nis
Cent
re o
n th
e re
volu
tiona
ry
plex
icus
hion
pla
ying
surfa
ce, t
enni
s Au
stra
lia’s
surfa
ce o
f cho
ice
for m
ajor
eve
nts.
Ca
irns
is th
e on
ly re
gion
al c
ity in
the
far n
orth
to h
ave
a te
nnis
Cent
re b
uilt
to
inte
rnat
iona
l sta
ndar
ds.
Guid
ed to
ur a
long
Cai
rns
Espl
anad
e in
clud
ing
the
Lago
on a
nd th
e Pi
er.
enjo
y on
e of
Cai
rns’
bes
t kno
wn
land
mar
ks, s
et o
n th
e Ca
irns
fore
shor
e ov
erlo
okin
g th
e ba
rrier
ree
f and
trin
ity In
let.
the
4800
sq
met
re s
altw
ater
sw
imm
ing
lago
on o
ffers
loca
ls, b
oth
adul
ts a
nd c
hild
ren
as w
ell a
s to
urist
s a
year
ro
und
safe
sw
imm
ing
loca
tion
and
room
on
the
timbe
r dec
ks fo
r sha
dy re
laxa
tion.
th
e Ha
rbou
r Wal
k at
the
end
of th
e sw
imm
ing
lago
on o
verlo
oks
the
fam
ous
Cairn
s w
ater
front
and
is a
gre
at p
lace
to v
iew
the
bird
life
prol
ific
in th
is ar
ea. A
s yo
u w
alk
arou
nd th
e se
awal
l of t
he L
agoo
n to
the
pier
, you
will
view
the
man
y ya
chts
and
to
ur v
esse
ls m
oore
d at
the
mar
ina
and
in tr
inity
Inle
t.
Visi
t the
site
of t
he $
240m
Cai
rns
Cultu
ral P
reci
nct.
Cairn
s is
set t
o be
the
prem
ier l
ocat
ion
for c
ultu
re a
nd th
e ar
ts in
the
north
with
the
deve
lopm
ent o
f the
Cai
rns
Cultu
ral p
reci
nct.
dev
elop
ing
the
Cultu
ral p
reci
nct a
nd
Mus
eum
offe
rs C
airn
s th
e un
ique
opp
ortu
nity
to s
how
case
the
cust
oms
and
style
s of
the
dist
inct
ive c
ultu
res
of th
e re
gion
in a
n ic
onic
and
inte
grat
ed c
ultu
ral s
ettin
g,
gene
ratin
g sig
nific
ant c
ultu
ral,
soci
al a
nd e
cono
mic
ben
efits
.
3.15
pm A
ftern
oon
tea
at C
airn
s re
gion
al C
ounc
il, in
clud
ing
pres
enta
tion
of
Cairn
s Ci
ty C
entre
Mas
terp
lan
and
tran
sit p
lan.
retu
rn to
seb
el C
airn
s Ho
tel b
y 4.
30pm
. (C
ost $
110)
Cong
ress
plus
Stud
y To
ur
12
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Cong
ress
plus
Part
ners
Pro
gram
Mon
day 2
3rd
May
Gr
een
Isla
nd e
co A
dven
ture
tou
r 10
.00a
m –
3.4
5pm
Just
27
km a
cros
s th
e Co
ral s
ea fr
om C
airn
s aw
aits
tro
pica
l Gre
en Is
land
- a
beau
tiful
600
0 ye
ar o
ld c
oral
ca
y in
the
Grea
t bar
rier r
eef.
Hom
e to
ove
r 120
nat
ive
plan
t spe
cies
and
col
ourfu
l bird
life
, sur
roun
ded
by
cora
l gar
dens
and
abu
ndan
t mar
ine
life
to e
xplo
re,
Gree
n Isl
and
offe
rs th
e un
ique
opp
ortu
nity
for a
co
mbi
ned
reef
and
rain
fore
st e
xper
ienc
e.
A lu
xury
coa
ch w
ill co
llect
you
from
you
r Con
gres
s ho
tel a
ccom
mod
atio
n an
d tra
nsfe
r you
to th
e Ca
irns
reef
Fle
et te
rmin
al.
Crui
se to
Gre
en Is
land
in c
omfo
rt ab
oard
a m
oder
n ai
r co
nditio
ned
cata
mar
an. t
ropi
cal a
nd e
ncha
ntin
g, G
reen
Isl
and
is an
idyll
ic co
ral c
ay o
n Au
stra
lia’s
Grea
t bar
rier
reef
whe
re y
ou s
pend
two
amaz
ing
hour
s vie
win
g th
e co
ral r
eef a
nd fi
sh lif
e.
the
Gree
n Isl
and
eco
Adve
ntur
e’ o
ffers
the
optio
n of
a
glas
s bo
ttom
boa
t cor
al re
ef v
iew
ing
tour
, jus
t rel
axin
g on
the
whi
te s
andy
bea
ch o
r a le
isure
ly se
lf-gu
ided
eco
isl
and
wal
k, e
xplo
ring
the
Natio
nal p
ark.
Inc
lude
d is
a de
licio
us h
ot a
nd c
old
buffe
t lun
ch o
n th
e isl
and,
use
of
the
reso
rt sw
imm
ing
pool
and
day
visi
tor f
acilit
ies.
Depa
rture
from
Con
gres
s Ho
tels
: fro
m 1
0.00
amDe
partu
re o
f cat
amar
an:
Cairn
s 10
.30a
mRe
turn
: Cai
rns
3.20
pm
Incl
usio
ns:
• re
turn
air-
cond
ition
ed fa
st c
atam
aran
.•
Glas
s bo
ttom
boa
t cor
al v
iew
ing
tour
.•
self
guid
ed e
co Is
land
wal
k.•
Use
of d
ay v
isito
r fac
ilitie
s.•
Use
of Is
land
sw
imm
ing
pool
exc
lusiv
e fo
r Gre
at
Adve
ntur
es g
uest
s.
• tr
ansf
ers
from
Cai
rns
acco
mm
odat
ion.
•
Mor
ning
tea
and
Coffe
e un
til d
epar
ture
from
Cai
rns
reef
Fle
et te
rmin
al.
• bu
ffet l
unch
.•
Gove
rnm
ent e
nviro
nmen
t Cha
rge
of $
5.50
pe
r per
son.
Excl
usio
ns:
• Un
derw
ater
Obs
erva
tory
– $
10
per p
erso
n.•
Mar
inel
and
Mel
anes
ia –
$ 1
7 pe
r per
son.
(C
ost $
125
per p
erso
n)
tues
day 2
4th
May
Ku
rand
a da
y to
ur9.
00am
– 4
.30p
m
Mak
e yo
ur v
isit t
o Ku
rand
a a
mem
orab
le o
ne fr
om d
oor
to d
oor.
One
of o
ur lu
xury
coa
ches
will
colle
ct y
ou fr
om
your
Con
gres
s ho
tel a
ccom
mod
atio
n an
d tra
nsfe
r you
to
the
railw
ay s
tatio
n to
boa
rd th
e Ku
rand
a sc
enic
rai
l.
this
brea
thta
king
jour
ney
on o
ne o
f the
wor
ld’s
mos
t sc
enic
trai
n ro
utes
will
take
you
thro
ugh
hand
-hew
n tu
nnel
s an
d ac
ross
brid
ges
with
am
azin
g vie
ws.
sto
p at
bar
ron
Gorg
e to
vie
w th
e w
ater
falls
bef
ore
arriv
ing
at
bea
utifu
l Kur
anda
sta
tion.
spen
d so
me
time
expl
orin
g th
is qu
aint
“Villa
ge in
the
rain
fore
st” a
nd it
s m
any
attra
ctio
ns, i
nclu
ding
the
Herit
age
Mar
kets
whi
ch o
pera
te d
aily.
A s
hort
jour
ney
brin
gs y
ou to
the
rain
fore
stat
ion,
set
in 4
0 he
ctar
es
of g
arde
ns a
nd ra
info
rest
, whe
re a
n ex
trava
gant
and
de
licio
us b
arbe
que
buffe
t lun
ch a
wai
ts y
ou.
Afte
r you
r lun
ch y
ou w
ill bo
ard
the
unus
ual a
mph
ibio
us
Arm
y du
ck fo
r a d
iffer
ent l
ook
at th
e ra
info
rest
. An
expe
rienc
ed g
uide
will
show
you
uni
que
tropi
cal f
ruits
, an
cien
t rai
nfor
est p
lant
s an
d po
int o
ut a
num
ber o
f our
na
tive
anim
als
as y
ou m
eand
er th
roug
h th
e ra
info
rest
.
Follo
win
g th
e “W
orld
’s m
ost b
eaut
iful r
ainf
ores
t ex
perie
nce”
, the
pam
agirr
i dan
cers
per
form
a ra
nge
of
nat
ive d
ance
s in
the
rain
fore
st A
mph
ithea
tre
that
refle
cts
the
hum
our a
nd e
xcite
men
t of t
heir
cultu
re.
Join
the
drea
mtim
e W
alk
for a
n in
sight
into
an
cien
t Abo
rigin
al a
nd Is
land
er h
istor
y. th
eir w
ay o
f lif
e is
expl
aine
d an
d yo
u ca
n ev
en tr
y yo
ur h
and
at
boom
eran
g th
row
ing.
Our c
oach
will
be w
aitin
g to
retu
rn y
ou to
you
r ac
com
mod
atio
n af
ter a
won
derfu
l day
in th
e ra
info
rest
.
Depa
rts: C
airn
s 9.
00am
Retu
rns:
Cai
rns
4.30
pm
Incl
usio
ns:
• Ku
rand
a sc
enic
rai
l•
Kura
nda
Herit
age
Mar
kets
• tr
opic
al b
bQ b
uffe
t lun
ch•
Arm
y du
ck•
pam
agirr
i Abo
rigin
al d
ance
rs•
drea
mtim
e Gu
ided
Wal
k•
Luxu
ry c
oach
trav
el
Excl
usio
ns:
• Al
coho
lic b
ever
ages
. (C
ost $
140
per p
erso
n)
13
OCM 19 APRIL 2011 APPENDIX 13.6.2A
rese
rvat
ions
hav
e be
en m
ade
at p
rope
rties
with
in w
alkin
g di
stan
ce o
f the
Con
gres
s ve
nue.
Acc
omm
odat
ion
book
ings
for t
he ra
tes
indi
cate
d on
the
regi
stra
tion
form
can
onl
y be
boo
ked
thro
ugh
OzAc
com
. to
secu
re y
our b
ookin
g yo
u ar
e re
quire
d to
pro
vide
cred
it ca
rd d
etai
ls fo
r acc
omm
odat
ion
whi
ch w
ill be
give
n to
the
hote
l of y
our c
hoice
. Ava
ilabi
lity o
f acc
omm
odat
ion
cann
ot b
e gu
aran
teed
afte
r Frid
ay 1
6th
April
. ra
tes
quot
ed o
n th
e re
gist
ratio
n fo
rm a
re p
er ro
om p
er n
ight
. the
y in
clude
Gst
and
do
not i
nclu
de b
reak
fast
.
Whe
re to
sta
y
14
pullm
an r
eef H
otel
& C
asin
o
the
pullm
an r
eef H
otel
Cas
ino
com
plex
boa
sts
one
of A
ustra
lia’s
fines
t bou
tique
cas
inos
, a
mul
titud
e of
din
ing
expe
rienc
es a
nd b
ars,
exte
nsive
con
fere
nce
and
banq
uetin
g fa
cilitie
s, el
ite e
nter
tain
men
t in
Verti
go o
r the
Cas
ino
spor
tz Ar
ena
and
the
luxu
rious
five
st
ar p
ullm
an H
otel
with
128
bea
utifu
lly a
ppoi
nted
room
s. Ne
stle
d al
ongs
ide
trin
ity In
let,
the
five
star
pul
lman
Hot
el is
trop
ical N
orth
Que
ensla
nd’s
mos
t pre
stig
ious
hot
el. e
ach
room
has
its
own
spa
bath
and
priv
ate
gard
en b
alco
ny o
verlo
okin
g th
e cit
y or
wat
er v
iew
s.
Hote
l fac
ilitie
s in
clude
a ro
ofto
p sw
imm
ing
pool
, sau
na a
nd a
gym
nasiu
m.
the
sebe
l Cai
rns
the
sebe
l Cai
rns
Hote
l is a
luxu
rious
hot
el lo
cate
d in
the
vibra
nt h
eart
of C
airn
s Cb
d,
right
at t
he d
oors
tep
of s
ome
of th
e be
st s
hopp
ing,
din
ing
and
attra
ctio
ns th
e cit
y ha
s to
offe
r. A ra
nge
of d
iffer
ent l
eisu
re a
ctivi
ties
are
avai
labl
e fo
r gue
sts
to e
njoy
, suc
h as
sp
a tre
atm
ents
at o
ur a
war
d-w
inni
ng M
ii spa
, our
trop
ical p
ool in
lush
gar
den
setti
ngs,
co
ckta
ils a
t the
Lob
by b
ar o
r mod
ern
Aust
ralia
n cu
isine
at C
oco’
s re
stau
rant
. the
seb
el
Cairn
s Ho
tel is
you
r ide
al lu
xury
Cai
rns
acco
mm
odat
ion,
with
vie
ws
to b
ustlin
g Ca
irns
Harb
our a
nd th
e cit
y an
d/or
mou
ntai
n ba
ckdr
op fr
om e
very
room
.
Hilto
n Ca
irns
enjoy
a s
tay a
t the
Hilto
n Ca
irns
hote
l, ove
rlook
ing
beau
tiful
trin
ity In
let a
nd C
airns
Mar
ina.
Ha
ving
rece
ntly
unde
rgon
e a
$4m
refu
rbish
men
t, th
e Hi
lton
Cairn
s ho
tel is
hom
e to
som
e of
the
mos
t sop
hist
icate
d ro
oms,
cont
empo
rary
eve
nt s
pace
s, an
d po
pular
din
ing
venu
es in
th
e cit
y. Lo
cate
d ju
st te
n m
inut
es fr
om th
e Ca
irns A
irpor
t and
500
met
res
from
the
Cairn
s Co
nven
tion
Cent
re, t
he h
otel
boas
ts a
24-
hour
bus
ines
s ce
ntre
and
exe
cutiv
e Lo
unge
.
rydg
es p
laza
Cai
rns
Cent
rally
loca
ted
in th
e he
art o
f Cai
rns.
rydg
es p
laza
Cai
rns
acco
mm
odat
ion
is th
e clo
sest
of
the
4 st
ar C
airn
s ho
tels
to th
e Ca
irns
Conv
entio
n Ce
ntre
. W
ithin
eas
y w
alkin
g di
stan
ce
to th
e re
ef C
asin
o, G
reat
bar
rier r
eef d
epar
ture
term
inal
s, es
plan
ade
Lago
on, F
ores
hore
pr
omen
ade
and
Cairn
s Ce
ntra
l sho
ppin
g co
mpl
ex, t
his
truly
is th
e m
ost c
entra
lly lo
cate
d ho
tel C
airn
s ha
s to
offe
r. en
ticin
g m
oder
n ro
oms,
spac
ious
sui
tes,
styli
sh fa
cilitie
s an
d en
thus
iast
ic co
mm
itted
sta
ff m
ake
rydg
es p
laza
Cai
rns
the
smar
t cho
ice w
hen
book
ing
acco
mm
odat
ion
in C
airn
s.
pacifi
c In
tern
atio
nal
th
e pa
cific
Inte
rnat
iona
l, Ca
irns
boas
ts a
mag
nific
ent l
ocat
ion,
per
sona
lised
ser
vice
and
awar
d w
inni
ng h
ospi
tality
. Con
tem
pora
ry, a
nd w
ith a
trop
ical a
mbi
ence
, befi
tting
a b
ygon
e er
a - a
n er
a w
hen
grea
t ser
vice
and
frien
dly
hosp
itality
wer
e th
e ru
le ra
ther
than
the
exce
ptio
n. A
ll roo
ms
and
suite
s fe
atur
e ba
lconi
es w
ith s
uper
b vie
ws
of th
e ha
rbou
r and
pa
rkla
nds.
the
new
bus
hfire
res
taur
ant &
sug
arca
ne r
hum
bar c
ompl
ete
the
pict
ure
of a
bo
utiq
ue s
tyle
hot
el w
ith a
stro
ng fo
cus
on g
uest
com
fort,
and
exc
elle
nt c
usto
mer
ser
vice.
park
reg
is pe
irmon
de
pi
erm
onde
Apa
rtmen
ts b
oast
s th
e la
rges
t gue
st ro
oms
in C
airn
s - m
akin
g it
the
perfe
ct
choi
ce fo
r fam
ilies
and
smal
l gro
ups
in p
artic
ular
. ren
owne
d fo
r its
spa
cious
, sty
lish
and
supe
rbly
appo
inte
d 2
and
3 be
droo
m s
elf-c
onta
ined
, air-
cond
itione
d ap
artm
ents
, thi
s is
a tru
ly un
ique
apa
rtmen
t hot
el o
fferin
g gu
ests
luxu
ry a
nd c
omfo
rt in
the
hear
t of C
airn
s.
All a
partm
ents
feat
ure
huge
bat
hroo
ms,
spa
or je
t bat
h, fu
ll kitc
hen
and
laun
dry
facil
ities,
br
oadb
and
inte
rnet
, dVd
pla
yers
and
vid
eo s
ecur
ity in
terc
om. C
airn
s Co
nven
tion
Cent
re is
co
nven
ient
ly lo
cate
d di
rect
ly ac
ross
the
stre
et fr
om th
e ho
tel.
park
reg
is C
ity Q
uays
re
lax
and
unw
ind
in y
our m
oder
n ho
tel r
oom
or o
ne/tw
o be
droo
m s
elf-c
onta
ined
ap
artm
ent –
all w
ith in
divid
ually
con
trolle
d ai
r-con
ditio
ning
as
wel
l as
ceilin
g fa
ns, i
nter
net
acce
ss, c
able
tV
and
mos
t with
larg
e ba
lconi
es. t
o en
hanc
e gu
ests
’ exp
erie
nce,
the
supe
rior r
oom
s ha
ve re
cent
ly be
en g
iven
a fre
sh n
ew lo
ok a
nd n
ew te
chno
logi
es s
uch
as
ipod
doc
king
stat
ions
, dVd
pla
yers
and
hig
h de
finitio
n LC
d tV
s. Ca
irns
Conv
entio
n Ce
ntre
is
conv
enie
ntly
loca
ted
dire
ctly
acro
ss th
e st
reet
from
the
hote
l.
Il Ce
ntro
Apa
rtmen
t sui
tes
IL C
eNtr
O Ap
artm
ent s
uite
s, Ca
irns
acco
mm
odat
ion
that
is s
uper
bly
loca
ted
for b
oth
the
Holid
ay M
aker
and
the
busin
ess t
rave
ller i
n th
e Ca
irns
City
Cen
tre. C
lose
to e
very
thin
g, IL
Ce
NtrO
com
prise
s of
sel
f-con
tain
ed s
tylis
h on
e be
droo
m a
partm
ents
that
are
priv
ate
and
larg
e (a
lmos
t dou
ble
the
size
of a
n av
erag
e ho
tel r
oom
). Al
l hav
e ba
lconi
es w
ith v
iew
s of
th
e cit
y of
Cai
rns.
som
e Ap
artm
ents
ove
rlook
the
land
scap
ed M
edite
rrane
an p
ool &
spa
.
early
and
Lat
e Ar
rival
Chec
k-in
is fr
om 2
.00p
m. W
hilst
the
hote
ls w
ill do
ever
ythi
ng p
ossib
le to
acc
omm
odat
e ea
rly a
rriva
ls, if
you
wish
to b
e gu
aran
teed
imm
edia
te a
cces
s to
you
r roo
m,
you
will
need
to p
ay a
n ex
tra d
ay’s
tarif
f for
the
nigh
t
befo
re. p
leas
e in
dica
te if
you
will
be a
rrivin
g at
you
r
hote
l afte
r 6.0
0pm
. Fai
lure
to d
o so
mig
ht m
ean
your
room
will
be re
leas
ed.
Chan
ge o
f boo
king
Any
chan
ge in
a b
ookin
g or
can
cella
tion
mus
t be
mad
e in
writ
ing
to th
e Oz
Acco
m
(em
ail:
ozac
com
@oz
acco
m.c
om.a
u) a
nd
NOt
dire
ctly
to th
e ho
tel.
pena
lities
may
app
ly.
How
to g
et th
ere
by A
ir 4
carri
ers
– Qa
ntas
, Jet
star
, tig
er a
nd V
irgin
blue
ope
rate
regu
lar fl
ight
s to
the
Cairn
s Ai
rpor
t. A
rang
e of
attr
activ
e
prom
otio
nal f
ares
is o
ffere
d by
all
airli
nes
thro
ugho
ut
the
year
and
del
egat
es a
re e
ncou
rage
d to
boo
k ea
rly to
secu
re p
refe
rred
fligh
ts.
shou
ld y
our r
equi
re a
ssist
ance
with
air
trave
l or c
ar re
ntal
at b
est a
vaila
ble
rate
s, O
zAcc
om’s
fully
lice
nsed
in-h
ouse
trave
l age
nt O
zWin
gs, w
ould
be
plea
sed
to a
ssist
.
Cont
act t
elep
hone
61
7 38
54 1
611
(180
0 81
4 61
1).
OCM 19 APRIL 2011 APPENDIX 13.6.2A
25Ca
irns
Wild
life
Safa
ri Re
serv
e24
Cairn
s Ni
ght Z
oo
TONO
RTHE
RNBE
ACHE
S
TOSO
UTHE
RNSU
BURB
S
SHERIDAN STREET
GRAFTON STREETDIGGER STREET
SMIT
H ST
REET
MCLEOD STREET
LAKE STREET
ABBOTT STREET
THE ESPLANADE
CITY
PLAC
E
CAIR
NSES
PLAN
DE
CORA
L SE
A
PLAYGROUND
TRIN
ITY
INLE
T
CAIR
NS M
ARIN
A
CAIR
NSES
PLAN
ADE
LAGO
ON
THE
PIER
CAIR
NSPR
IVAT
EHO
SPIT
AL
MUN
ROM
ARTI
NPA
RK
FOGA
RTY
PARK
CAIR
NSBA
SEHO
SPIT
ALCA
IRNS
STAT
EHI
GHSC
HOOL
CAIR
NSCE
NTRA
L
CAIR
NSCO
NVEN
TION
CENT
RE
CAIR
NSRA
ILW
AYST
ATIO
NC
THE ESPLANADE
KENN
Y ST
REET
SPEN
CE S
TREE
TET
SHIE
LDS
STRE
ET
APLI
N ST
REET
FLOR
ENCE
STR
EET
MIN
NIE
STRE
ET
UPW
ARD
STRE
ET
GROV
E ST
REET
HART
LEY
STRE
ET
WHA
RF S
TREE
T
SKAT
EPA
RK
ST.
MON
ICA’
SCO
LLEG
E
36
87
54
1
2
OFF
MAP
:
VENU
ES &
ACCO
MM
ODAT
ION
CAIR
NS
Adel
fia G
reek
Tav
erna
Cafe
Chi
na S
eafo
od
Rest
aura
nt &
Noo
dle
Bar
Cairn
s RS
L Cl
ub
Cairn
s Ni
ght Z
oo
Cairn
s W
ildlif
e Sa
fari
Rese
rve
Cést
Bon
Fre
nch
Rest
aura
nt
Dund
ees
Rest
aura
nt
Gold
en B
oat C
hine
se
Rest
aura
nt
Ochr
e Re
stau
rant
& C
ater
ing
Outb
ack
Jack
s Ba
r & G
rill
Cairn
s
Plan
tatio
n Ba
r & G
rill
Rydg
es T
rade
win
ds C
ater
ing
21
22
23
26
2728
29
30
32
31
DINI
NG
Hilto
n Ca
irns
3
Il Ce
ntro
Apa
rtmen
t Sui
tes
8
Paci
fic In
tern
atio
nal H
otel
5
Park
Reg
is C
ity Q
uays
7
Park
Reg
is P
ierm
onde
6
Pullm
an R
eef H
otel
Cas
ino
1
Rydg
es P
laza
Cai
rns
4
The
Sebe
l Cai
rns
2 21 22 23 24 25 26 27 28 29 30 31 32
prin
cipal
par
tner
of t
he 2
011
LGM
A Na
tiona
l Con
gres
s &
busin
ess
expo
OCM 19 APRIL 2011 APPENDIX 13.6.2A
Add
ition
al In
form
atio
n
Venu
eth
e Ca
irns
Conv
entio
n Ce
ntre
is th
e ve
nue
for t
he 2
011
LGM
A Na
tiona
l Co
ngre
ss w
hich
will
inco
rpor
ate
a fu
ll tra
de e
xhib
ition
in H
all 2
.
Cairn
s Co
nven
tion
Cent
re
Cnr W
harf
and
sher
idan
stre
ets,
Cai
rns
QLd
4870
te
leph
one:
61
7 40
42 4
200
| F
ax: 6
1 7
4052
115
2
Cong
ress
reg
istra
tion
An e
arly
bird
regi
stra
tion
is p
rovid
ed to
allo
w d
eleg
ates
to ta
ke
adva
ntag
e of
ear
ly bo
okin
g pr
ices
. to
rece
ive th
e ea
rly b
ird re
gist
ratio
n di
scou
nt, y
our r
egis
tratio
n is
to b
e re
ceive
d by
OzA
ccom
by
9th
April
20
11. L
ate
regi
stra
tion
fees
app
ly fo
r Con
gres
s re
gist
ratio
ns re
ceive
d af
ter t
his
date
.
Onlin
e re
gist
ratio
n is
ava
ilabl
e at
ww
w.lg
ma.
org.
au/n
atio
nalC
ongr
ess
Ackn
owle
dgem
ent o
f you
r reg
istra
tion
will
be p
rovid
ed b
y Oz
Acco
m.
shou
ld y
ou h
ave
any
ques
tions
rega
rdin
g re
gist
ratio
n co
ntac
t -
the
OzAc
com
Gro
uppO
box
104
, rbH
pos
t Offi
ce Q
Ld 4
029
ph: 6
1 7
3854
161
1 or
180
0 81
4 61
1Fa
x: 6
1 7
3854
150
7em
ail:
ozac
com
@oz
acco
m.c
om.a
u
Conc
urre
nt s
essi
on r
egis
tratio
nyo
u ca
n ch
oose
any
one
of t
he th
ree
conc
urre
nt s
essi
ons
for e
ach
tim
e sl
ot a
nd y
ou d
o no
t hav
e to
stic
k w
ith o
ne s
tream
thro
ugho
ut
the
Cong
ress
.
spec
ial r
equi
rem
ents
dele
gate
s w
ith s
peci
fic re
quire
men
ts s
uch
as p
resc
ribed
med
ical
die
ts
are
requ
este
d to
adv
ise th
eir r
equi
rem
ents
on
the
regi
stra
tion
form
. W
here
pos
sible
, arra
ngem
ents
will
be m
ade
to c
ater
for y
our n
eeds
.
soci
al p
rogr
amre
gist
ratio
n in
the
full
dele
gate
’s C
ongr
ess
prog
ram
incl
udes
re
gist
ratio
n fo
r the
wel
com
e re
cept
ion
on th
e su
nday
eve
ning
and
Co
ngre
ss d
inne
r on
the
Mon
day
even
ing.
Acc
ompa
nyin
g pe
rson
s or
ad
ditio
nal g
uest
s an
d pe
ople
regi
ster
ing
as a
day
del
egat
e ar
e re
quire
d to
regi
ster
sep
arat
ely
and
pay
for t
hese
eve
nts.
Oth
er C
ongr
essp
lus
even
ts w
ill re
quire
sep
arat
e re
gist
ratio
n an
d an
add
ition
al p
aym
ent b
y al
l Con
gres
s at
tend
ees
and
gues
ts. t
hese
eve
nts
may
hav
e re
stric
ted
atte
ndan
ce n
umbe
rs a
nd p
leas
e no
te th
at th
ere
will
be n
o re
fund
on
canc
ella
tions
. sub
stitu
tes
may
be
prov
ided
.
trad
e ex
hibi
tion
A w
ide
rang
e of
exh
ibito
rs w
ill be
dis
play
ing
thei
r pro
duct
s an
d se
rvic
es
thro
ugho
ut th
e Co
ngre
ss in
the
exhi
bitio
n Ar
ea (e
xhib
ition
Hal
l 2).
Mor
ning
cof
fee,
mor
ning
and
afte
rnoo
n te
as a
nd lu
nch
will
be lo
cate
d in
the
exhi
bitio
n Ha
ll to
allo
w d
eleg
ates
and
thei
r gue
sts
to v
iew
the
exhi
bitio
n at
thei
r lei
sure
.
dres
s sm
art c
asua
l (tro
pica
l) at
tire
is e
ncou
rage
d fo
r Con
gres
s se
ssio
ns a
nd
the
tues
day
even
ing
func
tion.
A ti
e is
app
ropr
iate
for t
he G
ala
dinn
er
for g
entle
men
.
Acco
mm
odat
ion
see
page
14
for f
urth
er d
etai
ls.
Cong
ress
tra
nspo
rt Co
ach
trans
port
will
be p
rovid
ed fo
r par
tner
’s to
urs
and
the
stud
y to
ur.
plea
se re
fer t
o th
e Co
ngre
ss p
rogr
am /
new
slet
ter p
rovid
ed a
t the
ev
ent f
or d
epar
ture
det
ails
.
park
ing
Car p
arki
ng is
ava
ilabl
e at
the
Cairn
s Co
nven
tion
Cent
re
from
$4.
00 p
er d
ay.
Cong
ress
sup
port
LGM
A gr
atef
ully
ackn
owle
dges
the
supp
ort o
f all
spon
sors
and
pa
rtici
pant
s in
the
trade
exh
ibiti
on. L
GMA
also
app
reci
ates
the
cont
ribut
ion
by th
e Ca
irns
regi
onal
Cou
ncil,
bus
ines
s ev
ents
Cai
rns,
the
Cairn
s Co
nven
tion
Cent
re a
nd t
he O
zAcc
om G
roup
in th
e or
gani
satio
n of
the
Cong
ress
.
16
OCM 19 APRIL 2011 APPENDIX 13.6.2A