SUPERMARKETS

COLOMBIA

8,70%8,60%

8,70%

9,50%

9,30%

2014 2015 2016 2017 2018

UNEMPLOYEMENT

3

ECONOMIC CONTEXT 01

Source: Dane, El Tiempo, Dinero, Reuters, Banco de la República, FMI, Portafolio

4,4%

3,1%

2,0% 2,0%

2,7%

2014 2015 2016 2017 2018

PIB growthr %

3,66%

6,77%

5,75%

3,90%3,50%

2014 2015 2016 2017 2018

INFLATION

1,3%Sem 1

3,9%August2017

4,40%

3,90%

2,2% 2,1%

2014 2015 2016 2017

HOUSEHOLDS

CONSUMPTION

2.392

3.149 3.001 2.977 2.930

2014 2015 2016 2017 2018

ER US$

53,27

37,89

53,72 50,01 51,92

2014 2015 2016 2017 2018

PETROLEUM WTI US$

22,4

1,1

-10,7

-15,9

2014 2015 2016 2017

CONSUMER CONFIDENCE

INDEX2.937

Ago 201745,96

August2017

9,7%Jul 2017

August-17

CENCOSUD COLOMBIA 01

GLA Surfaces

• 60.931 m2 in 1.213 premises

• 2 Shopping centers

Shopping

• 12.138.979 visits, +72% vs 2016

• + 22.000 SKu´s in e-commerce

• eCommerce Food: 6 Jumbo stores in

main cities

• Deliveries: 100% coverage, 25 Jumbo

and 38 Metro Stores

Omnichannel

Points of sale

• 38 EDS

• 542.345 credit cards

• 160.000 insurance customers

• 6.776 money drafts / month

• 798 institutional customers

• 26 Agreements with different entities that

comprise 2M people

Other Businesses

• 101 Stores

• Jumbo: 37 stores, 236.703 m2

• Metro: 46 stores, 186.693 m2

• Metro Express: 18 stores, 2.454 m2

5

02STRATEGIC AXES

EfficiencyHols

Jumbo• 6 stores remodeling at the end of 2016

• + 4 Jumbo restaurants (Rincón Jumbo)

• + 1 prepared meals

• In 4Q 2017: 2 prepared dishes remodeling

• In 1S 2018: 3 stores remodeling

Metro• In 2018: 3 closures and 12 remodeling with sale floor reduction

Working capital

Store operational efficiency programs to improve:• Assortment

• Price changes

• Structures simplification

STRATEGIC AXESBrand consolidation: Jumbo referent of variety, quality and shopping experience

6

02

Brand Revival and Promisses

Improved Shopping Experience

• Butchery • Cafeteria • Delicatessen• Liquids • Cell Phones

Authority Categories

• Jumbo restaurants • Single access to cashiers• Master Butchers • Mistery Shopper evaluation

and improvement• Improvement of electro

purchasing process in store

STRATEGIC AXES

Brand Consolidation: Jumbo-Healthy World02

Monthly Magazine

and brochures

Weekly Newsletterwww.mundosaludable.com.co

Differentiated Assortment1619 products

100% Shops

excecuted

Participation in sports activities

8

02

• Unbeatable: Low prices all year round

• Private brands

• Metro pack: options for greater economy

• Head count decrease

STRATEGIC AXISBrand consolidation: Metro better quality / price

04STRATEGIC AXISOmnichannel

2017 2018

Deliveries (100% coverage) eCommerce Food Jumbo (8 S) Jumbo drive thru (Bogotá)

Market Place App Jumbo

eCommerce Metro Express Delivery Click & Collect Jumbo eCommerce Food Jumbo (100%)

Omnichannel

20192013 to 2016

eCommerce Jumbo Non Food Deliveries (25 Jumbo / 20 Meters) Logistics Platforms Non Food telephone Sales Metro App

Among Top 3 Cencosud stores in Cell phones, Baby, Audio/TV and Video games sales

50% country coverage in e-commerce Food in one year Cummulative growth through Agot: 91% First supermarket to launch Drive Thru (Jumbo al Auto)

Omnichannel plan• Anything• Anytime• Anyhow• Anywhere• All the Time

Personalizacion

10

STRATEGIC AXIS

Loyalty Program

8% growth in active customers vs. previous year

+3pp redemption index vs. previous year

2,6 MM active customers in the program, with 75% penetration in sales

40.000 registrations per month

+60% highier average purchase for loyal customers vs. non loyal

70% redemtion rate

20 alliances with establishments associated with family life

04

11

04EJES ESTRASTÉGICOS

Sustentabilidad / Cliente Interno

Job inclusion• More than180 employees

with diverse skills• 30 SENA-RECA trainees:

linked to functionaldiversity

Corporative volunteering• Tree sowing• First and second

childhood librarydonation

Gender EquityCampaign "Not even withthe petal of a rose"

Employees

Commercial campaigns• Clorox, donation 3% of

sales to sponsoredschools

• Smurfit Kappa, purchaseof reams of paper.

Cash donationsCollection programs:• Matamoros Foundation• Human tissue• Red Cross• Social House

Ecological PointsInstallation of ecologicalpoints

Training MicroentrepreneursMore than 1500 trained in more than 20 cities, for access to main retailers

Customers Environment Suppliers

Talented

Company Retail Sector

Position 13 °

among 164

companies

with gender

equity 25

positions

improvement

2017

Organizational

Climate81 TI GPW

improvement

of 7 p.p.

vs 2015

2016

Top 10

companies in

employment

generation

and#24 in the Country,

highlighted by

meritocracy

1.

2. 3

4

Fuente: 1. Merco Talento 2. Aecuales 3. 5000 Empresas más grandes del País – Revista Dinero 4. Great Place to Work