1

Jesús Martínez MarínBudapest, 23th February 2010

Compartim Project: Knowledge Management Communities of Practice

for prisons workers in the Autonomous Government of Catalonia

2

WHO WE ARE?• A center of studies and training linked to the Department of

Justice of the Autonomic Government.• 12.000 students per year.• 14.000 hours of training.

We work for the Department of Justice (courts and penitentiary services), with 15.000 employees.• For the area of penitentiary services, we take care of the

initial training and the continuous training.• The Center (CEJFE) has a staff of 50 workers and an annual

budget of 6 million Euros.

3

3

4

And who I am?

5

What have we made in knowledge management?

• In the last 4 years (2006-2009) we have developed a communities of practice program.

• For us a community of practice is a group of professionals who work for voluntary decision in a project that pretends to elaborate new knowledge.

• This new knowledge has to be useful for the activities of the Department.

6

Why we do this program?

• Fashion....? Social web. • Some previous experiences of members

of our organization.• 2006: a good budgetary moment.• Clear consciousness of the limitations

/advantages of the traditional systems of training.

7

8

Etienne Wenger

9

… a group of practitioners, who

share similar challenges

interact regularly

learn from and with each other

improve their ability to address their challenges

10

Key dimensions

PracticePracticeCommunityCommunity

DomainDomain

ParticipationParticipationParticipation

SponsorshipSponsorshipSponsorship

NurturingNurturingNurturing

SupportSupportSupport

11

12

Dynamics of Different Network TypesCommunity of Practice Project Teams Informal networks

Purpose Learning SharingCreating Knowledge

Accomplish specific task

Communication flows

Boundary Knowledge domain Assigned project charter

Extent of relationships

Connections Common application of a skill

Commitment to goal Interpersonal acquaintances

Membership Semi-permanent Constant for a fixed period

Links made based on needs of the individual

Time scale As long as it adds value to the business and its members

Fixed ends when project deliverables have been accomplished

Long – term, no pre- engineered end

13

Examples of communities of practice

Participants Product

Psychologists 105 Clinic interviews guide

Criminologist Jurist 80 Especial measures

Social Educators 140 Intercultural management guideTraffic education

14

Communities of practice

Working groupse-moderator

Discussion

Products

Difusion

Evaluation

18 communities+

3 working groups

+ 300 active participants

+ 1.800 participants

(12% )Online workLive meetings

Map of communities of practice 2009

15

Enfoques

Antena

Colaboración

OrganizaciónKnow‐How

ResultadosNuevo 

Conocimiento

Organización

Soporte ITMétricas e indicadores

Propósitos y objetivos

• Pautas de trabajo• Cultura

• Tecnología• Canales

16

Learning by working in the Department of Justice

17

• Reinforce learning orientation.• Formal and informal learning integration.• Reinforce self-learning: CoPs + PLEs + digital

competences.• Reinforce peer to peer processes: CoPs + PLEs

+ collaboration competences.• PLEs and individual – organizational e-portfolios.

2009, 2010 and beyond....

18 http://www.youtube.com/watch?v=aVzMhAascJg

19

20

Official statistics

612 workers rehabilitation programs of prison participated in the program during 2009

289 employees of the juvenile justice has also participated very actively in the area of knowledge management.

A total of 901 workers have participated in such groups with very promising results.

21

The book of Compartim programEl treball col·laboratiu a l’Administració. Aportacions del programa Compartim. The collaborative work in government.

Contributions Compartim program

22

Another book

23

Thanks !!!

http://www.gencat.cat/justicia/cejfehttp://blocs.gencat.cat/gestioconeixement/