presentation by mr. azad jafarli, sigma bilateral event on the principles of public administration...
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![Page 1: Presentation by Mr. Azad JAFARLI, SIGMA Bilateral Event on the Principles of Public Administration and their use for public administration reform in Azerbaijan, 24 November 2016, Baku,](https://reader035.vdocument.in/reader035/viewer/2022062904/58771dd01a28ab4c1d8b706d/html5/thumbnails/1.jpg)
Chief of Staff of the State Agency for Public Service and Social
Innovations under the President of the Republic of Azerbaijan
Public service delivery reforms in Azerbaijan:
ASAN xidmətPresentation by Mr. Azad JAFARLI
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STRATEGIC OUTLOOK
Complex measures will continue in order to improve methods and mechanisms of governance in government agencies and to ensure that citizens and organizations
can use services in a simple, easy and free manner, while the number of state services provided to the public through electronic channels will increase.
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Common space for public and private entit ies to unite their services around a cit izen!
AZERBAIJAN SERVICE AND ASSESSMENT NETWORK
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Over 230 services
ASAN xidmət embraces the potential of PPP
Access to quality services is a crucial milestone
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Over 400,000 “LIKES” on Facebook
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11 ASAN xidmət Centers
12,5 million applications
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870 000
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Customer is always r ight in ASAN xidmət
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ASAN xidmət fosters a new generation of service providers…
… and instills a new mindset in its employees !!!
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Broadening scope of ASAN xidmət
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ASAN SUPPORT TO FAMILY BUSINESS
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MANAGING PROCESSES from production to sales
Planning production
Packaging and design
Storaging
Processing orders
Supply and shipment
Arranging sales
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ABAD PRINCIPLES
Branding family businesses
Customer- and demand oriented
Quality
Innovation
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THANK YOU FOR YOUR ATTENTION !!!