STATUS REPORT At-Risk Buildings & Proactive Enforcement Council Update - November 1, 2016

AGENDA

Enforcement Overview

Current State of At-Risk Buildings

Enhanced Enforcement

Near Term

Medium to Long Term

AGENDA

Enforcement Overview Current State of At-Risk Buildings

Enhanced Enforcement

Near Term

Medium to Long Term

Enforcement Since 2012

Enforcement Processes & Tools

Strategic Task Force

Senior leadership group that guides escalated & priority enforcement issues.

Tactical Task Force

Operational team review and steer enforcement to gain compliance for problem premises.

Integrated Enforcement Team

Centralized and streamlined bylaw enforcement comprised of team members from various

enforcement teams (VFRS, VPD, Building, Licensing, PUI).

Rental Property Standards Database (RPS)

A public online list of buildings with five or more units that have had property-related bylaw

violations. The purpose of the database is to help renters make informed decisions about where

they live, and to motivate property owners and landlords to keep their buildings in good order.

Applicable Bylaws

Zoning and Development Bylaw Defines how land and buildings can developed and used. Building Bylaw Regulates construction requirements (e.g. structural, electrical, plumbing and gas)

for new buildings and renovations, as well as the administrative provisions related to permitting, inspections, and the enforcement of these requirements.

Standards of Maintenance Bylaw Define required levels of property maintenance so buildings and sites are free of

hazards and comply with fire and safety regulations. SRA Bylaw Prevents the loss of low-income housing and the displacement of tenants in

Vancouver's Downtown core.

Bylaw Violation 311 Complaints 2012 - Present

Property Inspections 2012 - Present

0

10000

20000

30000

40000

50000

60000

70000

80000

2012 2013 2014 2015 2016 YTD

Proactive SRO

Other bylaws

54% Increase in Proactive Enforcement Over 5 Years

Bylaw Violation Letters and Orders 2012 - Present

0

500

1,000

1,500

2,000

2,500

3,000

3,500

2012 2013 2014 2015 2016 YTD

Letters Issued Orders Issued

Legal Actions 2012 - Present

2013 2014 2015 2016 YTD Fines Imposed by Prosecution $299,150 $83,200 $120,250 $34,500

AGENDA

Enforcement Overview

Current State of At-Risk Buildings Enhanced Enforcement

Near Term

Medium to Long Term

Rental Property Standards Database (RPS)Violation Trend

7210

3140

1575 1450 1460

0

1000

2000

3000

4000

5000

6000

7000

8000

2012 2013 2014 2015 2016

Point in Time Number of Health and Safety By-Law Violations

Rental Property Standards Database (RPS)Current Property List

# Violations

# Buildings

>30 7

20-29 9

10-19 21

<10 52

Total 89

Two Outliers

Balmoral - 144

Regent - 64

Tactical Task Force Problem Premise List

Department Problem Premises Criteria

Fire • Life safety risk• Fire code violations

Building

• Life safety risk• Work without permit• Unresponsive owner• Nuisance

Property Use

• Chronic heat and hot water system failures• Elevator breakdowns• Pest infestations• High number of tenant complaints• High number of Standards of Maintenance violations• Unresponsive owner

Police • Risk to public safety• Extensive use of police resources

Housing• Work without permit

• Tenant displacement without approved tenant relocation

At-Risk Buildings Prioritizing Risk

# Address Name of Building Rooms Current # of Violations

1 159 E. Hastings* Balmoral Hotel 176 144

2 160 E. Hastings* Regent Hotel 161 64 3 1044 Granville * Regal Hotel 83 5

4 917 Main * Cobalt Hotel 88 3

5 769 E. Hastings * Astoria Hotel 85 4

6 316 Powell Lion Hotel 76 14

7 488 Carrall West Hotel 92 5

8 1119 Hornby Murray Hotel 105 1

9 351 Columbia Persepolis 27 20

10 1125 Granville Clifton 73 0

*same ownership

AGENDA

Enforcement Overview

Current State of At-Risk Buildings

Enhanced Enforcement Near Term

Medium to Long Term

Proactive Enforcement Near-term Approach

SRO Task Force V2

Launched October 2016 – comprised of various stakeholders to propose strategies to improve SRO

conditions and livability while maintaining affordability and ensuring tenants have adequate support

systems.

SRO Internal Advisory Group

Small internal leadership group to explore key issues and solutions for SRO’s in parallel to SRO Task

Force V2.

At-Risk Building Owner Meetings

Regular meetings with owners to review all issues and agreed upon actions.

Proactive Inspections

By-weekly onsite inspections to validate efforts and check on certified professionals completing all

work.

Enhanced Monthly Reports

Data driven report combining existing reports and trackers prioritizing key issues, show trends and

establish clearer thresholds for what is ‘at-risk’.

Proactive Enforcement Near-term Engagement Framework

Owner Type Immediate Action(s) Escalation

Problem / Semi-cooperative

• Monthly meetings • Weekly proactive inspections

• More frequent meetings • Assigned project manager • Legal action, if needed

Problem / Non-responsive

• In-person owner/operator meeting to raise issues and map actions

• Bi-weekly proactive inspections

• Mandated repair dates• Mandated certified professional • Legal action

Cooperative / Responsive

• In-person meeting to check on progress and action plan

• Monthly meetings • Monthly proactive inspections • Mandated repair dates

Non-profit / Responsive

• In-person meeting with key stakeholders to discuss issues and action plan

• Monthly meetings • Monthly proactive inspections • Mandated repair dates

Proactive Enforcement Medium- to Long-term Approach

Proposed Scope

Improve definitions and tracking of at-risk buildings

Review lessons and solutions from other cities

Evaluate and propose updates to regulations and bylaws

Conduct ‘ecosystem’ review

Evaluate, expand, and connect ‘sticks and carrots’

Evaluate new tools and protections

Review and prioritize COV resources

Proactive Enforcement & Preservation Initiative (PEPI)

Desired Outcomes

Defined opportunities to improve bylaws and standards of maintenance

New proactive preservation and enforcement processes

Improved owner engagement models

Expanded capacity in external partners

Aligned and prioritized COV resources

Regular at-risk building reporting and metrics

Next Steps

Q4 16 Q1 17 Q2 17 Q3 17 Q4 17

Near Term

PEPI Phase 1 (Discovery)

PEPI Phase 2 (Recommendations)

Implementation

Council Updates

Thank you