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Build a Bot Workshop: Become an AI composer in just one hour!
Robert Blane, Dipali Mehta
Experts:
Brendan McCarthy, Shane O’Sullivan,
Rodney Hassard and Sergey Aleksin
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• Finance
• Government
• Health
• Logistics
• Retail
• Telecoms
• Travel and Hospitality
• Utilities
Self-Service Bundles by IndustryGenesys Intelligent Automation MicroApps Catalogue
Genesys Intelligent Automation
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Business user friendly application to enable AI
Chatbots, NLP and more
Genesys PureEngage Premise Architecture: Chatbots
Automated Agents
PureEngage Digital Platform
PureEngage Core Services3rd Party Platforms & APIs
Human Agents
Widgets Framework
Hub
Interaction Server
DMS
Chat Server GMS
UCSRouting &
OrchestrationWatson Microsoft3rd party
framework
Knowledge Center
Intelligent Automation
Bot Gateway
Workspace
GIA, Watson, Microsoft, Custom
Connectors
NLP
Apple Business Chat
Facebook Messenger
SMS/MMS WeChat
Chat
Callback
MicroApps and Plugins
Co-browse
Knowledge
Media Plugins
Common APIs
Dialog Engine
Plugins
Let’s build a bot together!
• Review instruction sheet
• Follow step-by-step guidance
• Win the bot challenge