Presentation for Primary Care Partnership – 23/10/12

KDSF

Founded 1st July 2006

Not For Profit Organisation

In our community & for our community

Person Centred Approach

Over 960% growth in six years

KDSF

Around 100 people supported

Approximately 110 staff employed

Majority are part time & casual Disability Support Professionals based in the community

KDSF

Individual Support◦ In Home Support◦ Respite◦ Individual Day Programs◦ TAC, DHS, other community agencies, fee for service

Social Group

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Aim to develop person centred approach, not just a plan

Attitude is more important than qualifications

Be willing to believe the person is the expert on their life

Be prepared for flux & change!

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If we provide person centred services, then we need our

staff to understand it.

What does it mean to be PERSON CENTRED?

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Discovering & acting on what is important to a person

Designing & delivering services & supports based on what is important to a person

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We ask our staff to think about:◦ If someone told us what our needs were -what

would we do?

◦ If however, someone asked what do you want, what are your dreams - would you say something different?

◦ These are the questions we ask to set our own personal goals – why not the people we work with?

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Self Esteem

Love, Acceptance & Belonging

Security

Survival (Food, clothes, shelter)

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Self Actualisation

How many of these do the people we support How many of these do the people we support have:have:Interesting job, self regulation, Interesting job, self regulation,

knowledge of one’s contribution, knowledge of one’s contribution, opportunity to be creativeopportunity to be creative

Job title, authority, responsibility, status Job title, authority, responsibility, status symbols, promotion, praisesymbols, promotion, praise

Companionship, group work, social activities, Companionship, group work, social activities, unionunion

Money, work environment, sick Money, work environment, sick leave, super, OH&Sleave, super, OH&S

Money, physical working Money, physical working conditionsconditions

Order & Beauty

Each of us want lives where we are supported by & contribute to our communities - Michael Smull, May 1996

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Have our own Have our own dreams & journeysdreams & journeys

Have opportunities to Have opportunities to meet new people, try new meet new people, try new things, change jobs, things, change jobs, change who we live with change who we live with &where we live&where we live

Have what / who is Have what / who is important to us in important to us in everyday life; people everyday life; people to be with, things to to be with, things to do, places to bedo, places to be

Stay healthy and Stay healthy and safe (on our own safe (on our own terms)terms)

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What needs are being met for the people we support?

◦Are they perceived needs or are they what the person wants and desires?

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Being person centred requires a number of things:

1. A commitment to understanding the person. This is about developing relationships with people &

about continuously learning. We learn the most important things by really listening to the people we work with.

2. Look for the possibilities & bring out the best in people.

This requires flexibility & innovation.◦ Person centredness is about people vs. clients;

lifestyle vs. needs; dreams vs. programs.

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3. Be willing to struggle & live with some tension & some instability.

People will change their minds – we all do. It may well be less efficient & people might make mistakes – but don’t we all?

4. Have integrity, loyalty & humility. We recognise that what we know is a privilege and

that we must battle with many other vested interests.

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Moving From Moving To• Planning for• Talking about• Starting with what’s wrong• Health & safety dictate where you live

•Dead plans updated annually

• Planning with• Talking with• Starting with what’s important to• Health & safety are addressed where you want to live• Living plans which change with you

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What is important to a person includes only what people are ‘saying’◦ With their words◦ With their behaviour

When words & behaviour are in conflict, listen to the behaviour.

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What is important for people includes only those things that we need to keep in mind regarding –◦Issues of health or safety◦What others see as important to help the person be valued members of their communities

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Important

For

Important

To

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Important

To

Important

For

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Important To

Important For

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“When people not used to speaking out are heard by people not used to listening then real change can

be made”John O’Brien

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PCP is:◦Is a powerful way to support positive change

◦Is different for everyone

◦Is a personal commitment

• PCP is not:–a cure-all– just coloured

posters instead of paperwork

– just another way to put together service packages

– just for those who are ‘ready’

–a standard package

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Person Centred Planning aims to:◦Move away from planning being owned by professionals – the plan & its process is owned by the individual & those close to them

◦Not package people into a one size fits all – support is as individual & unique as the person

◦Create opportunities in the here & now

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◦ Person Centred Planning for KDSF requires us to: Be flexible in our service delivery – supports need to

change as the person changes

Create family & community connectedness – people don’t just have to rely on paid staff

Create a change in the power roles – people using the service are no longer trapped as “clients” – they are powerful in the relationship

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Be Honest◦ Let people know when what they are telling us

will take time◦ When we do not know how to help them get what

they are asking for◦ When what the person is telling us is in conflict

with staying healthy or safe & we can’t find a good balance between important to and important for

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It is simple but hard work

The person is ALWAYS at the centre

It is simply the right thing to do

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An excellent resource regarding Person Centred Planning is “People, Plans and Possibilities: Exploring Person Centred Planning” by Helen Sanderson, Jo Kennedy, Pete Ritchie and Gill Goodwin (Edinburgh: SHS Ltd, 1997). This book explores better ways of planning with people in depth.

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Some Further Resources:◦ www.minervation.com/ld/person/index/html◦ www.bild.org.uk/factsheets/person_centred_plan

ning.html◦ www.otac.org◦ www.jaynolan.org◦ www.tash.org◦ www.autcom.org◦ www.apse.org

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Karden Disability Support Foundation35 Mair St, Ballarat

Thank you for your time!

KDSF