presentation fusion conference 2014 amorris
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Northamptonshire Children’s
Centres Plus Libraries – a new fusion
Anne Morris & David Reed 6th March 2014
What’s in it for libraries? -Family services/resources -Family venues -Open 7 days a week -Joined up experience -Families helping families -Shared objectives
What’s in it for children’s centres? -Shared vision, keeping families at the heart of everything we do -Partnership working , sharing expertise, skills and knowledge -Providing activities which meet the needs of the whole family -Venues which are community hubs and accessible for all families -Opportunity to deliver services across extended hours and 7 days a week.
Why libraries and children’s centres?
Working In Partnership to Improve Outcomes
For Families
Our Journey So Far
•2007-2013 3 Phase 2 Library led Children’s Centres co-located with libraries •2013-2014 An additional 8 Phase 3 Library led Children’s Centres, 5 of which are co-located in libraries 10,000 children aged 0-5 within reach areas In Northamptonshire children start school in the September following their 4th birthday 95% of 3 year olds access their free entitlement to education Increasing number of 2 year olds are now accessing free entitlement to education Highest number of children accessing Children’s Centres are aged between 0-2years 98% of families list universal services as the reason they access Children’s Centres
Our vision
LibraryPlus Children’s Centres
Working with families to build brighter
futures
Improving outcomes for families
What does that mean to families?
Why do they access services at Children’s Centres and
Libraries ?
From June 2014 LibraryPlus will be delivering universal children’s centre services
from 36 libraries across the county
From August 2014 up to 10 contractors will be delivering
targeted children’s centre services from 10 Early Help Forum areas
Children’s Centres & Libraries – a new fusion
Currently: all children’s centre services are delivered from 50 centres across the county by a range of providers including 11 by LibraryPlus
NCC LibraryPlus
•Information & Advice
•CC Registration
•Volunteer Management
•Activities eg.rhymetimes
•Annual Family Survey
Future delivery model
Commissioned Contractors • Targeted services • Complementary universal services
Why are LibraryPlus delivering Universal Services?
• Heart of communities • Excellent reputation & track record • Recognised innovators • Staff & Customer Service Excellence • Council Plan: -getting it right for children & families -enabling children & young people to achieve their best
in education, ready for work, skills for life -helping children grow up healthy with improved life
chances
Additional Resources:
16 fte additional staff, including customer advisors, volunteer co-ordinators, data inputters and performance analyst
1. Advice, Information & Guidance
• Promoting targeted children’s centre services
• Assisting with ‘step up’ and ‘step down’ solutions
• Holistic approach
2. Registration for Children’s Centre services
• Warm, welcoming & stigma-free
• Speed
Welcome Events - Partnering with Registrars
- From April: 7 libraries (& via 7 Registrars)
- twice weekly welcome event based around Rhymetime Key Elements of Welcome Events - Welcoming! - Join the library and Bear Club - Register for children’s centre services - Receive BS Baby Bag gift
3. Volunteering Management
• Assisting Contractors with promotion, recruitment and retention of volunteers including peer mentors & centre advisory boards
• Providing OFSTED evidence
4. Universal Events
• 72 events every week
– 36 at weekends
– 50 weeks per year
Together, we make a big difference
Anne Morris
LibraryPlus Children’s Centre Development Lead
01604 660526
David Reed
Principal Librarian, Children, Families & Schools
01604 367954
Thank you
Any questions?