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Supply Chain Insights, LLC © 2012
Supply Chain InsightsDelivering Actionable Advice to the Supply Chain
Leadership Team
BRICKSMatterThe Role of Supply Chains in Building Market-Driven Differentiation
LORA M. CECERE CHARLES W. CHASE JR.
BookPublishes in August
2012
Supply Chain Insights, LLC © 20123
What’s in a name?
A rose by any other name would smell as
sweet.
William Shapespeare
Supply Chain Insights, LLC © 2012
Integrated business planning (IBP) refers to the technologies, applications and processes of connecting the planning function across the enterprise to improve organizational alignment and financial performance. IBP accurately represents a holistic model of the company in order to link strategic planning, and operational planning, with financial planning. By deploying a single model across the enterprise and leveraging the organization’s information assets, corporate executives, business unit heads and planning managers use IBP to evaluate plans and activities based on the true economic impact of each consideration.
Sales and operations planning (S&OP) is an integrated business management process through which the executive/leadership team continually achieves focus, alignment and synchronization among all functions of the organization. The S&OP plan includes an updated sales plan, production plan, inventory plan, customer lead time (backlog) plan, new product development plan, strategic initiative plan and resulting financial plan. Plan frequency and planning horizon depend on the specifics of the industry. Short product life cycles and high demand volatility require a tighter S&OP planning as steadily consumed products. Done well, the S&OP process also enables effective supply chain management.
What is in a name?
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Supply Chain Insights, LLC © 20125
Supply Chain Insights, LLC © 2012
CostVolumeGrowth
Typical Organization6
CEO
Chief Customer
Officer
Chief Marketing
OfficerSales
Account Teams
COO
VP of Supply Chain
Customer Service Procurement Logistics
CFO
CIO
VP of Manufacturin
g
Quality
Supply Chain Insights, LLC © 2012
What is the goal?
How do we make decisions?
What do we measure?
The Questions to Ask
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Supply Chain Insights, LLC © 2012
Progression
Organizational Driver Goal Focus
Manufacturing visibility Feasible Plan Inside-out
Improve customer service
Match demand and supply
Inside-out
Align plans Profitable plan Inside-out
Demand driven Sense and shape demand
Outside-in
Market driven Align and orchestrate demand market to market
Outside-in
Supply Chain Insights, LLC © 2012
A Supply Chain is a Complex System with Complex Processes with Increasing Complexity
Looking at Supply Chain as a Complex System
Inventory
Supplier Strategy
Growth
Revenue Cost of Goods
Working Capital
R&D Strategy and Investment Asset Strategy and Investment
Corporate Social Responsibility
Forecast Accuracy Customer Service
Channel StrategyProduct and Service
Portfolio
Sales Policies
Distribution Policies
ManufacturingPolicies
Procurement Policies
Logistics Policies
ReturnsBackorders
ObsolescenceFirst Pass
YieldMaterial
YieldEmpty Miles
Corporate Trade-offs
Investment Trade-offs
Supply Chain
Trade-offs
Supply Chain Waste
Apply the Technology
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Network Design: What is the role of inventory in our network design?
Inventory Configuration: What is the right Form & Function of Inventory?
Inventory Policy: What is the Right Level of inventory?
Supply Chain Insights, LLC © 2012
Value: Price, trade incentives, new products, services, freshness, responsiveness
Variety: Configurations, items, platforms, components, brands, processing technologies
Velocity: Lead-times, order to delivery, inventory turns, time to market
Volatility: Demand, inventory, schedules, reliability, yields
Volume: Plants, warehouses, distribution centers/points, product flow
What drives Variability?
Supply Chain Insights, LLC © 2012
Getting to Letter Perfect….Common Practice Market-driven Focus
S Ask sales Focus on market drivers:How do we best shape demand?
& Direct integration to supply Design of the value chain to optimize trade-offs, minimize risk, balance cycles, and orchestrate demand
OP Manufacturing plan Trade-offs between make, source and deliver
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Supply Chain Insights, LLC © 2012
The Need for Balance
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S: Go-to-Market
Strategies
OP: Demand Orchestration
Commodity Strategies
Network Strategies: Make/Source & Deliver
Inventory: Form & Function
Competition
Market Drivers
&
Goal
Supply Chain Insights, LLC © 201215
Business Planning
Demand-Driven Forecasting
Constrained Forecast
Increasing levels of granularity
Increasing need for value network strategy alignment
The Need for Balance
Supply Chain Insights, LLC © 2012
S&OP Evolution
Manufacturing-Driven
Deliver a Feasible Plan for Operations
Sales Driven
Match Demandwith Supply
Business-planning Driven
Coordination of Plans
Demand Driven
Sense andShape Demand
Market Driven
Orchestrate Demand
Market to Market
Greater Benefit• Growth• Resilience• Efficiency
Goal
A feasible plan • Model the network• Recognize and respect
constraints• Gain plan visibility
Match demand with supply • What-if analysis• Multi-tier inventory analysis• Network design
Deliver the most profitable Plan
• Demand translation• Supply orchestration• Optimize financial drivers
Demand-driven • Sense channel demand• Shape demand• Drive the most profitable
response
Market-driven • Sense buy and sell-side market conditions
• Bi-directionally orchestrate demand
Technology
17Demand Planning Supply Planning Inventory Planning Demand Translation Platform
Key: Financial Planning Market Sensing
Supply Chain Insights, LLC © 2012
Historically, we have:
• Tried to get precise on inaccurate data.
• Believed that the most efficient supply chain is the most effective supply chain.
• Built efficient chains, but not effective networks.
• Focused inside-out, not outside-in.
• Rewarded the urgent, not the important.
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Supply Chain Insights, LLC © 2012
What is the goal?
How do we make decisions?
What do we measure?
Ask the Right Questions
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Supply Chain Insights, LLC © 2012
Who is Lora?
•Partner at Altimeter Group (leader in open
research)
•7 years of Management Experience leading
Analyst Teams at Gartner and AMR Research
•8 years Experience in Marketing and Selling
Supply Chain Software at Descartes Systems
Group and Manugistics (now JDA)
•15 Years Leading teams in Manufacturing and
Distribution operations for Clorox,
Kraft/General Foods, Nestle/Dreyers
Grand Ice Cream and Procter & Gamble.
Supply Chain Insights, LLC © 2012
Where do you find Lora?
Contact Information:
Blog: www.supplychainshaman.com
(3500 pageviews/month)
Twitter: lcecere 2900 followers. Rated
as the top rated supply chain social
network user.
Linkedin:
linkedin.com/pub/lora-cecere/0/196/573
(2300 in the network)