presentation on "oecd schools of government survey" made at the meeting on promoting...
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OECD SURVEY OF SCHOOLS OF
GOVERNMENT Preliminary results
14 November 2014
• Developed with Steering Group guidance
• 2-part questionnaire
• 27 priority + 63 in-depth questions
• 23 School respondents
• Results are preliminary and selective
• English questionnaire
Methodology
Learning arrangements in the civil
service
Is there a single institution responsible for co-ordinating, promoting and administering learning for civil servants in your country at the central/federal level of government?
Type of institutions
Learning arrangements in the civil
service
Learning arrangements in the civil
service
0
10
20
30
40
50
60
70
80
90
100
Professors/lecturers Contracted experts Civil servants Other
Predominant occupational profiles of staff
School’s affiliation with other institutions
Is the school affiliated with governmental or non-governmental institutions?
Is the school affiliated with or have any contracts with any national and international universities?
Civil service gaps in skills
Management of civil service organisations
0.43
0.43
0.33
0.19
0.33
0.33 0.33
0.43
0.29
0.43
0.48
0
0.1
0.2
0.3
0.4
0.5
Information management and newtechnology
People management
Budgeting and financialmanagement
Administrative and constitutionallaw
Organisational behaviour
Relationships with externalstakeholders
Strategic planning
Project management
Public procurement
Risk evaluation
Change management
Civil service gaps in skills
Civil service gaps in skills
0.19
0.28
0.23
0.28
0.33
0.29
0.24 0.19 0.19
0.19
0.19
0.29
0.38
0.33
0.33
0
0.05
0.1
0.15
0.2
0.25
0.3
0.35
0.4
Delivery of public goods and servicesOrganisational effectiveness and quality
management
Crisis management
Management of networks and partnerships
Innovation
Workforce diversity and engagement
Leading institutional and organisationaltransformation
Openness, transparency and accountabilityCivil service values and ethics
Conflict prevention and resolution strategies
Economic and social institutions and processes
Cost/benefit analysis
Regulatory quality
Policy and programme formulation and analysis
Policy and programme evaluation
Civil service gaps in skills
Improvements in civil service, leadership and values and understanding public policy
Top five priority themes for
teaching & research
20
12
7
11
7
6
4
1
4
7
14
10
14
16
13
22
Innovation
Policy and programme formulation analysis
Civil service values and ethics
Openness, transparency and accountability
Organisational behaviour
Management of networks and partnerships
Project management
Information management and new technology applications
Change management
Public procurement
Strategic planning
Delivery of public goods and services
Budgeting and financial management
Administrative and constitutional law
People management
Policy and programme evaluation
Organisational effectiveness and quality management
Leading institutional and organisational transformation
3
3
4
4
5
6
6
7
10
11
15
24
24
24
31
32
34
36
0 20 40 60 80 100 120 140
Research Teaching
Civil service learning strategy
Has a civil service learning/training strategy and action plan been developed?
Central/Federal government State/Regional government Local government
Please select all levels of government covered by the strategy and action plan
Provision of training at different levels of
government
State/Regional level Local level Central/Federal level Non-governmental stakeholders
Are you providing training and learning opportunities at central/federal, state/regional or local levels of government as well as to non-governmental stakeholders?
Primary responsibilities of schools
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1
Org
an
isin
g e
ve
nts
an
d c
on
fere
nce
s
En
cou
rag
ing
civ
il s
erv
ice
inn
ov
ati
on
Inte
gri
ty a
nd
va
lues
tra
inin
g
Ma
na
gem
ent
dev
elo
pm
ent
Pro
vid
ing
lea
rnin
g o
pp
ort
un
itie
sto
/ b
uil
din
g c
ap
ab
ilit
ies
of…
Ad
va
nci
ng
in
tern
ati
on
al
pa
rtn
ersh
ips
Ad
vis
ory
or
con
sult
ing
ser
vic
es
Lea
de
rsh
ip d
ev
elo
pm
ent
Pro
vid
ing
lea
rnin
g o
pp
ort
un
itie
sto
/ b
uil
din
g c
ap
ab
ilit
ies
of…
Lea
rnin
g a
bo
ut
go
ver
nm
ent
pri
ori
ties
Pro
mo
tin
g a
wa
ren
ess
of
civ
ilse
rvic
e co
mp
eten
cies
an
d v
alu
es
Del
iver
ing
pro
gra
mm
es t
ha
t b
uil
dci
vil
se
cto
r ca
pa
bil
ity
Dis
sem
ina
tin
g g
oo
d p
ract
ice
s
Kn
ow
led
ge
dev
elo
pm
en
t fo
r th
eci
vil
se
rvic
e
Pro
vid
ing
lea
rnin
g o
pp
ort
un
itie
sto
/ b
uil
din
g c
ap
ab
ilit
ies
of…
Pro
vid
ing
lea
rnin
g o
pp
ort
un
itie
sto
/ b
uil
din
g c
ap
ab
ilit
ies
of
futu
re…
Pro
mo
tin
g n
etw
ork
ing
op
po
rtu
nit
ies
Kn
ow
led
ge
ma
na
gem
ent
for
the
civ
il s
erv
ice
Org
an
isin
g s
pec
ial
init
iati
ves
Ap
pli
ed
res
earc
h
Aca
dem
ic r
esea
rch
Non-governmental stakeholders Government: Central/Federal level
Government: State/Region level Government: Local level
What are the primary responsibilities of the school?
Co-ordination mechanisms between levels of
government
Regular discussions between the levels of government and the school(s)
Joint development of learning strategies
Joint identification of learning needs
Memorandums of understanding
Please describe any co-ordination mechanisms between various levels of government with respect to learning/capability building of future or current civil servants.
Methods to identify required/missing skills
0.05
0.09
0.1
0.14
0.14
0.38
0.42
0.52
0.52
0.52
0.57
0.57
0.57
0.62
0.76
0.81
0.14
0.19
0.19
0.19
0.29
0.39
0.33
0.38
0.38
0.29
0.33
0.38
0.33
0.33
0.52
0.52
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9
Surveys of external stakeholders conducted by the government
In-depth studies of skill gaps
Surveys of external stakeholders conducted by the school
Horizon scanning
International standards
International standards and policy advice
Strategic workforce planning process for the whole of government led by…
Civil service employee surveys conducted by the school
Civil service employee surveys conducted by the Centre of Government…
Teaching activities
Assessments of government programmes and priorities
Regular discussions and engagement with other stakeholders
Performance evaluations
Workforce planning process led by individual ministries
Regular discussions with senior management across the civil service
Regular discussions with HR services across the civil service
Skills missing and learning needs of civil servants Skills and knowledge needed/required for civil servants
To assess which skills and knowledge are currently needed/required in the civil service and missing the most, how do you generally proceed?
Training methods in selected areas
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
Online courses
In-service training
Induction training
Pre-entry training
Special development
University courses and programsExecutive training and coaching
Seminars and workshops
Events and conferences
Networking and exchange ofknowledge
Facilitation of community ofpractice
Information management and new technology applications People management Innovation
Knowledge development & research
Is the school engaged in knowledge development and research?
What is the nature of knowledge development and research?
Determining knowledge needs and
research priorities
How are knowledge needs in the civil service and research priorities for the school determined?
0.82
0.76 0.76
0.59 0.59
0.53 0.53
0.47 0.47 0.47
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
Regulardiscussion with
seniormanagement
across the civilservice
Assessments ofgovernmentprogrammesand priorities
Regulardiscussion with
HR servicesacross the civil
service
Internationalstandards andpolicy advise
Performanceevaluations
Regulardiscussions ans
engagementwith
stakeholders
Internationalstandards
Teachingactivities
Civil servicecompetencies
National andinternationalstudy tours
Knowledge development activities &
outputs
0.29
0.47
0.71
0.82
0.82
0.88
Research centre
Comparative research
Case studies
Events and conferences
Applied research
Workshops, seminars, roundtables
0.05
0.29
0.41
0.47
0.59
0.82
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9
Not applicable
An online knowledge managementsystem
Input and evidence to supportgovernment decision-making
Periodic journal or magazine
Repository of resources
Research publications and papers
What are the principal knowledge development activities undertaken by the
school?
Please describe the main outputs of knowledge development and research
Monitoring and evaluation
Does your school monitor and evaluate its activities?
Top challenges facing schools
0.04
0.09
0.14
0.14
0.19
0.24
0.29
0.33
0.43
0.43
0.52
0.57
0 0.1 0.2 0.3 0.4 0.5 0.6
Non applicable
Limited capacity to identify government priorities
Limited capacity to identify learning needs
Limited capacity to identify skills necessary to deliver ongovernment priorities
Lack of awareness of learning/training opportunities
Absence of legal/policy requirement for civil servicetraining/learning
Limited demand for research and knowledge development
Limited accountability mechanisms for civil service learning
Limited co-ordination mechanisms with other entities involvedin civil service training and learning
Lack of mechanisms for monitoring the impact oflearning/training initiatives
Limited human resources
Limited funding
Please describe the main challenges facing the school
Key success factors
1
4
6
7
12
17
19
54
A ''whole-of-government''• research programme
Effective accountability mechanisms for civil servicelearning/training
Co-ordination mechanisms across levels of government
Co-ordination mechanisms across departments/ministries
Monitoring and evaluation
A ''whole-of-government'' learning/training strategy
A specific legislation/policy on civil service learning/training
Programme/course quality, relevance
What do you think were the three most important factors contributing to the success of the school so far?
Top three priorities for schools of
government
0.15
0.2
0.3
0.4
0.45
0.8
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9
Align with international standards
Focus more resources to help new professionals furthertheir careers
Develop an applied knowledge development programmefor promoting effectiveness in the civil service
Expand its focus to include international issues that affectthe quality of governments worldwide
Better align its activities with current governmentpriorities
Focus more resources to develop leadership and effectivemanagement in the civil service
What are the top three priorities for your school in the next biennium?
Using OECD materials in teaching &research
0.52
0.86
0.86
0.86
Observatory on Public SectorInnovation
Government at a Glance
Regions at a Glance
Public Governance and SectoralReviews
Has your school used OECD materials in teaching and research?
Please indicate whether there are other materials which could be of use for including into your teaching and research activities
Prioritising OECD instruments for integrating
into curricula
0.29
0.48
0.52
0.62
0.67
0.67
0.71
0.77
0.77
0.81
0 0.1 0.2 0.3 0.4 0.5 0.6 0.7 0.8 0.9
Recommendation of the Council on Principles forIndependent Fiscal Institutions
Recommendation of the Council on the Governance ofCritical Risks
Recommendation of the Council on Principles forTransparency and Integrity in Lobbying
Recommendation of the Council on Enhancing Integrity inPublic Procurement
Recommendation of the Council on Digital GovernmentStrategies
Recommendation of the Council for Managing Conflict ofInterest
Recommendation of the Council on Principles for PublicGovernance of Public Private Partnerships
Recommendation of the Council on Improving the Quality ofGovernment Regulation
Recommendation of the Council on Improving EthicalConduct in the Public Service
Recommendation of the Council on Regulatory Policy andGovernance
Please indicate which OECD instruments you would be interested in integrating into your teaching curricula
Priorities for future policy discussions and
partnerships
0.55
0.55
0.6
0.65
0.7
0.85
0 0.2 0.4 0.6 0.8 1
Strengthening employee engagement(motivation) and leadership
Public Administration Reform in CrisisEnvironment
The impact of technology on governance, civilservice decision-making and key civil…
Open, inclusive, clean and accountablegovernment for restoring trust
Evaluation and performance measurement
Strategies for improving the productivity andeffectiveness of civil serviceWhat should the priorities for the future
policy discussions among the members of the network be?
0.62
0.67
0.67
0.71
0.76
0.81
0.86
0 0.2 0.4 0.6 0.8 1
Sharing and exchange of learning modules,including for online delivery
Applied research and case study partnerships
Exchanges of faculty and/or students
Curriculum design partnerships
Delivery partnerships between organisations
Best practices in specific areas ofgovernance, management and leadership
Best practices in learning
Please indicate all the areas of partnership, and knowledge design and delivery in which you would be interested to co-operate and share with other members of the network
• Responses to the full survey – by 20 December
• OECD verification and analysis
• Extension to other regions
• OECD report on Schools of Government
Next steps
THANK YOU FOR YOUR ATTENTION