presentation on supervisory skills
DESCRIPTION
Supervisory SkillsTRANSCRIPT
![Page 1: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/1.jpg)
WELCOME TO
Hospitality Supervision
Seminar
JULY 31, 2013
Powered by the Research Team
![Page 2: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/2.jpg)
Supervisory Skills in the HospitalityIndustry
![Page 3: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/3.jpg)
The aim of this activity is to develop the knowledge and understanding required for the supervision of an area in the hospitality industry.
You will learn how to produce evidence for carrying out risk assessments and progress by implementing and monitoring health and safety policies.
Aim and purpose
You will also study leadership skills, how to implement training for your team and the importance of team development.
![Page 4: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/4.jpg)
Introduction
The ability to lead and supervise teams is critical to the success of a hospitality business. This unit introduces learners to the principles of team leadership and supervision in a hospitality business.
Understanding and applying team supervision and development skills is a key requirement of this unit.
![Page 5: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/5.jpg)
The ability to measure the effectiveness of team performance and achievement is a requirement for any successful hospitality business.
Be encouraged to review the role of the supervisor and manager in hospitality businesses, and their impact and influence on team achievement.
Have the opportunity to explain and show team leadership skills. These skills can be developed and measured in practical situations where learners have to demonstrate personal organization, flexibility and other interpersonal skills when leading a team towards achieving the desired objectives.
![Page 6: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/6.jpg)
Key Factors
Attitude Leadership
SkillsKnowledge
![Page 7: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/7.jpg)
WHATIS
ATTITUDE?
![Page 8: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/8.jpg)
What makes LIFE 100%?If
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Is Equal to1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
A+T+ T+ I+ T+ U+ D+ E
1+20+20+9+20+21+4+5= 100% It is OUR ATTITUDE towards Life and works that
makes our life 100%.
Therefore, ATTITUDE is everything!!!
![Page 9: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/9.jpg)
Leadership
Please Write a One Sentence
Definition for
LEADERSHIP?
![Page 10: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/10.jpg)
Skills
![Page 11: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/11.jpg)
Knowledge
![Page 12: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/12.jpg)
Objectives
Performance objectives
Learning objectives Experience
objectives
![Page 13: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/13.jpg)
BREAK
![Page 14: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/14.jpg)
What makes a Good
Supervisor?
![Page 15: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/15.jpg)
10 IMPORTANT SUPERVISORY
SKILLS
![Page 16: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/16.jpg)
Skills
Communicates effectively Demonstrates technical
expertise Responsible and completes
work without close supervision
Leadership ability
![Page 17: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/17.jpg)
Organized Adapts to and implements
change Promotes key values Team and people building
skills Uses sound judgment Produces results
Skills
![Page 18: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/18.jpg)
CONCRETE EXAMPLES OF SUPERVISORY
TASKS
![Page 19: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/19.jpg)
Supervisors are responsible for:
DelegatingMotivating and praisingDelivering criticism and
disciplineWorking under pressureMeeting tight deadlinesTraining new employeesOrganizing people, projects,
and schedules
![Page 20: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/20.jpg)
Observations
![Page 21: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/21.jpg)
THANK YOU FOR
LISTENING
Have a Great Day!!!
![Page 22: Presentation on Supervisory Skills](https://reader033.vdocument.in/reader033/viewer/2022061618/55cf9ae4550346d033a3e3f5/html5/thumbnails/22.jpg)
IMPRESSIONS