CAREER ADVANCEMENT PROGRAMME FOR EXECUTIVE ASSISTANTS

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THEME FOR THE DAY CORPORATE WORLD & YOUTopic: Presentation Skills 2

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COURSE OBJECTIVES

On successful completion of the 3 Sessions the participants are expected to be able to:Develop effective interpersonal, communication and team working skills. Equip participants with leadership and managerial skills. Share and learn existing opportunities for career growth and advancement. Develop a business and entrepreneurial mindset.

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PRESENTATION SKILLS OBJECTIVES

In the Presentation Skills topic, you will: Learn how to design and deliver effective presentations. Be exposed to the technological resources available utilizing e.g. visual aids, Power Point slides etc. Develop public speaking skills that engage your audience. 4

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INTRODUCTION

Working professionals in all fields and positions are often required to prepare and deliver presentations during team or company meetings. Effective presentation skills have become vital for advancing professionals in their careers. The managers place a high value on employees’ ability to present ideas clearly and captivatingly.

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THE PRESENTER’S SCORECARD

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THE LISTENER’S SCORECARD

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3 KEY AREAS OF PRESENTATION SKILLS

Body Language (Movements - energy, Gestures & Eye Contact)

Voice Quality Choice of Words

Note: Failure to master these will cause you to operate with a set of barriers and the audience will focus on the barriers rather than the message you seek to convey. This is called the “The Art of Craft” in public Speaking.

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PRESENTATIONS SKILLS TOOLS

1.Planning / Preparing

2.Designing3.Delivering

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PLANNING / PREPARING

Failing to plan is planning to fail.Success always comes when preparation meets opportunity - Aled Davies.

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HOW DO YOU PREPARE?

1. Using the Elements of Public Relations Process.

2. Using the Case Method.

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PUBLIC RELATIONS PROCESS

This a process involves a series of actions, changes or functions that bring about a result. The process consists of 4 key elements. These elements of PR are applicable in communication, campaigns, advertising journalism and marketing.

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PUBLIC RELATIONS PROCESS .. CONTD

The 4 elements Mnemonic is R.A.C.E.  R – Research – What is the situation?A – Action or Program Planning – What is to be done?C – Communication or Execution – How will the public be told?E – Evaluation – Was the target audience reached? And what was the effect?.

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PUBLIC RELATIONS PROCESS .. CONTD Preemptive: Prebuttal

 Offensive: Attack Threat Embarrassment Vocal Commiseration

(Means pity, sympathy or condolences):

Concern. Condolence. Regret. Apology

Defensive: Denial (Innocence,

mistaken identity, blame shifting).

Excuse (Provocation, lack of control, accident, victimization, self-defense).

Justification (Good intention, context, idealism, mitigation). 14

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PUBLIC RELATIONS PROCESS .. CONTD

Rectifying Behavior:

Investigation. Corrective Action.

Restitution. Repentance.

Strategic Inaction:

Silence

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CASE METHOD

This an elitist educational process that is practical answer to some of the education’s most basic challenges.

It allows the student to:1. Participate in discussing the analysis and

solution of relevant and practical problems.2. Apply theory to practice, instead of learning

by memory.3. Learn by doing and teaching others. 4. Furthermore, it allows the faculty member to

work with students as a learning facilitator and not as an oracle.

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CASE METHOD … CONTD

Cases are narratives that contain information and invite analysis.

Participants are put in the position of making decisions or evaluations based on the information available applying the Case Difficult Case and the Case Learning Chart tools.

The Case Difficulty Case has three dimensions: Analytical, Conceptual and Presentation. 17

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CASE METHOD … CONTD

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DESIGNING

You explore your ability to deeply engage and connect with the audience.

You look at ways of using clear intentions to help create your desired impact.

You explore the use of strong frames, stories, and humor to compellingly shape our content.

You develop a “dialogue mindset” that involves the use of probing questions and intent /active listening.

And you look at ways to transform your audience resistance.

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DESIGNING … CONTD

Reframing - Change the frame, not the picture

 Direct Your Own Movies Visualize in your mind the outcome as you

want it and NOT as you don't want it. Play with the colour, sound, textures, smells

and tastes of your movie until you create that perfect movie.

Play it over and over in your mind.

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DESIGNING … CONTD

Note: Mastering these marks the difference between a beginner and an advanced presenter. You should consistently integrate this section with first and the last sections. This is called “Art of the Connection” in public Speaking.

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DELIVERING

You never get a second chance to make a first impression - so make it count! In the first 3 seconds.

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DELIVERING .. CONTD

You should challenge yourself to take an honest look at how you come across. These are examples of tough questions you should answer. Communicate From Your Core.

1. What are the personal values /goal that drive me as I speak?

2. Where is fear blocking me from “breaking through” to my audience?

3. How spontaneous Am I in front of the audience?

4. What would it mean for me to be a more expansive speaker?

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DELIVERING … CONTD

The Rule of 3 - Remember Your Goals In those vital first 3 seconds your goal is to accomplish 3 things. You want to:

1. Create a positive impression. 2. be able to represent yourself at your best. 3. establish a connection with the other

person.

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DELIVERING … CONTD

Note: Your unflinching willingness to examine yourself, coupled with the ability to shift, adapt, and develop, will be your secret to success. It will lift you into the realm of the public speakers who are able to transport their audiences into magical states of flow. This is called “Art of the Flow” in public Speaking.

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PARTING SHOT

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