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Presentation SkillsTourguiding.wordpress.com

Presentation Skills

Presentation is the key to being Presentation is the key to being heard and then understoodheard and then understood

It is not always the content that It is not always the content that grabs the listener or user, but grabs the listener or user, but the packagingthe packaging

ExamplesExamples

http://flickr.com/photos/byebyeempire/24236386

http://flickr.com/photos/fbz/388329695/

A good presentationA good presentation

Enables the tour guide to show Enables the tour guide to show themselves as the leader and one themselves as the leader and one responsible for the groupresponsible for the group

Helps to ascertain control over the Helps to ascertain control over the groupgroup

Enables the presenter to identify Enables the presenter to identify who is following and who is notwho is following and who is not

Standardises the information Standardises the information passed to allpassed to all

Good presentationGood presentation

Qualities of the presenterQualities of the presenterPresents him/her self firstPresents him/her self firstIs appropriately groomedIs appropriately groomedIs motivatedIs motivatedSpeaks for all to hear and Speaks for all to hear and

understandunderstandUses appropriate languageUses appropriate languageUses their hands to show and guideUses their hands to show and guide

Good presentationGood presentation

Is synchronized with the layout of Is synchronized with the layout of materialmaterial

Keeps eye contactKeeps eye contactRehearses his/her speechRehearses his/her speechIs well informedIs well informedIs able to answer questionsIs able to answer questionsGives apology immediately for those Gives apology immediately for those

they can’tthey can’tLooks for answers and relates it laterLooks for answers and relates it later

Poor presentationPoor presentation

Does not introduce themselves at the startDoes not introduce themselves at the startSpeaks in a low voiceSpeaks in a low voiceGives wrong informationGives wrong informationUses inappropriate languageUses inappropriate languageDoes not cater for all listenersDoes not cater for all listenersUses their hands overlyUses their hands overlyIs not appropriately groomedIs not appropriately groomedDoes not maintain contact with audienceDoes not maintain contact with audience

Poor presentation Poor presentation

Does not prepare speech beforehandDoes not prepare speech beforehandManufactures answers to questions Manufactures answers to questions Does not know when to talk and Does not know when to talk and

when to stopwhen to stopDoes not have good supporting Does not have good supporting

material or signagematerial or signage

ActivityActivity

Your task is to:Your task is to:Design a marking sheet which can be Design a marking sheet which can be

used to assess the qualities of what used to assess the qualities of what makes a good tour guide leadermakes a good tour guide leader

This is to be done in pairs and presented This is to be done in pairs and presented to the lecturer as a word processed formto the lecturer as a word processed form