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    P r e s e n

    t a t i o n

    S k i l l s

    Introduction

    To Presentation Skills

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    P r e s e n

    t a t i o n

    S k i l l s

    PRESENTATIONS

    Great speakers arent born,they are trained.

    Presenting is a Skill

    Developed through experience,training and feedback.

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    P r e s e n

    t a t i o n

    S k i l l s

    OBJECTIVES

    At the end of the workshop participants will:

    Know how to structure a presentation that createsimpact and interest.

    Be aware of verbal and non-verbal communicationswithin the context of giving presentations. Develop skills to support and improve their

    presentation techniques.

    Have an opportunity to practice those skills andreceive feedback on their use.

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    P r e s e n

    t a t i o n

    S k i l l s

    AGENDA

    Introductions, Objectives, AgendaPresentations in Context

    Preparing Yourself

    Preparing your PresentationKey Elements of Delivery

    Communication awareness

    Presentation Exercises with FeedbackSummary and Conclusions

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    Name/ role / &Department

    My experienceof giving

    presentations

    Who is a goodPresenter, &

    why?

    1.Why am I here

    2.What do I wantto develop

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    P r e s e n

    t a t i o n

    S k i l l s

    WHAT IS A PRESENTATION?

    A talk which uses a variety of techniques and allowsfor participation.

    Most effective are clear, concise and last about 20minutes.

    The need to impart information is usually greater thanthe need to receive it.

    PRESENTATION SKILLS

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    P r e s e n

    t a t i o n

    S k i l l s

    EFFECTIVE PRESENTATION

    Require many skills and much knowledge...and alittle natural talent doesnt hurt.

    The art of effective speech can apply to anyone.

    The presenter needs the dedication of a clergyman the selling abilities of a salesman

    the diagnostic acumen of a physician, combined with the capabilities of a silver-tongue orator to

    be truly successful.

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    P r e s e n

    t a t i o n

    S k i l l s

    KNOWLEDGE OF THE SUBJECT

    What is the impact of not knowing your subject?

    ignorance talking to ignorance. Blind leading the Blind

    No one knows everything about anything. You learn something new with every presentation.

    Enter the room feeling that you have more ammunition in your mind than you will ever have to fire!

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    P r e s e n

    t a t i o n

    S k i l l s

    GROUP EXERCISE

    What are the features of a good, effectivepresentation?

    Answers on a flip chart 10 minutes to complete Nominate one person to report out for the

    group

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    P r e s e n

    t a t i o n

    S k i l l s

    AN EFFECTIVE PRESENTATION

    Sets out presentations aim up front Clear, concise objectives (That must be met) Targeted to needs of the audience

    Involves the audience (passively/actively) Confident (Skilled) speaker Effective use of multi-media Effective use of time

    Action/results orientated

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    P r e s e n

    t a t i o n

    S k i l l s

    POOR PRESENTATION

    If you can read it, so can I.Give it to me, and let me go!.

    Reading allows no interaction and very littleeye contact.

    Death by PowerPoint

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    P r e s e n

    t a t i o n

    S k i l l sTALKING IS EASY,

    COMMUNICATION IS NOT

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    P r e s e n

    t a t i o n

    S k i l l s

    WHAT IS COMMUNICATION?

    Paired discussion

    The transfer of meaning

    A system of transferring meaning

    The process by which messages are sent

    and received.

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    P r e s e n

    t a t i o n

    S k i l l s

    COMMUNICATION

    Communication is the purpose of

    EXPRESSING

    Not the purpose of IMPRESSING

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    P r e s e n

    t a t i o n

    S k i l l sPREPARING

    YOURSELF

    We are what we repeatedly do.

    Excellence, then, is not an act, but a habit.

    Aristotle

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    P r e s e n

    t a t i o n

    S k i l l s

    The Book of Lists 1977

    WHAT ARE YOU AFRAID OF?

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    P r e s e n

    t a t i o n

    S k i l l s Feared More Than Death!

    THE FACTS: Shaky hands, blushing

    cheeks, memory loss, nausea, andknocking knees

    NORMAL!

    FEAR of Presentations

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    P r e s e n

    t a t i o n

    S k i l l s

    Some common fears:

    I could not talk about anything for more than 2minutes

    I will forget all of the key aspects

    Someone in the group may know more than me

    I wont be able to answer questions

    PREPARE

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    P r e s e n

    t a t i o n

    S k i l l s

    EXAMINE YOUR FEARS

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    P r e s e n

    t a t i o n

    S k i l l s

    P urposeAudience

    NeedInformation

    Communication

    PANIC

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    P r e s e n

    t a t i o n

    S k i l l s

    Purpose - May be decided for you Audience - Find out who they are Need - What are their needs? And what do you

    need to meet this requirement? Information - What information should be

    included? Too much vs too little? Communication - How? What framework will you

    use? Visual aids etc.

    PANIC

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    P r e s e n t a

    t i o n

    S k i l l sSo What are

    you so afraid of!

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    P r e s e n t a

    t i o n

    S k i l l s

    Are they fears of failure? Of exposure? Of judgment?

    Does the fear "save" you from having to putyourself out there?

    Focusing on the personal and professionalbenefits of speaking can help put fear in its place.

    What Are Your Real Fears?

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    P r e s e n t a

    t i o n

    S k i l l s

    Control Anxiety Dont Fight It Audience Centered

    Accomplishes Objective

    Fun For Audience

    Fun For You

    Conducted Within Time Frame

    EFFECTIVE PRESENTERS

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    P r e s e n t a

    t i o n

    S k i l l s

    Be overly familiar, but dont try to memorise

    Preplan the first three to five words foreach key point

    Practice, practice, practice, and use notecards (as a memory jogger only!)

    DEALING WITH NERVES

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    P r e s e n t a

    t i o n

    S k i l l s

    PREPARINGYOUR

    PRESENTATION

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    P r e s e n t a

    t i o n

    S k i l l s

    IMPACT

    4 - 7 seconds to make a positive impact

    Good, strong, solid introduction - rehearse to death.

    Build credibility, create a safe comfortable environment foryour audience. Smiling helps...

    Don't start with a joke If it bombs it will throw you!

    Don't apologise for anything, start on time.

    Average attention span is very short - intersperse materialwith a variety of stimuli.

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    P r e s e n t a

    t i o n

    S k i l l s

    PREPARING YOUR PRESENTATION IN 5 STEPS

    1. WRITING OBJECTIVES FOR THE PRESENTATION

    2. ANALYSING THE AUDIENCE

    3. ORGANISING YOUR MATERIAL

    4. CHOOSING AND USING SUPPORT AIDS

    5. PREPARING A FINAL PRESENTATION PLAN

    SAME AS:Why am I giving this presentation?

    2. Who are my audience and what do they expect?

    3. What information do I need to present to meet the objectives?

    4. Will I / can I use any extra materials to help me get my messageacross?

    5. What will the sequence of my presentation look like?

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    P r e s e n t a

    t i o n

    S k i l l s

    Why do we give presentations?A) To give background

    B) To give detailed information

    C) To propose a new point of view

    D) To teach a new skill

    E) To outline a proposed course of action

    F) To influence, persuade or sell

    CLARIFY THE PURPOSE OF YOUR PRESENTATION

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    P r e s e n t a

    t i o n

    S k i l l s

    WRITING OBJECTIVES

    What do you want your audience to know, to understand, to be able to do

    at the end of your presentation?

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    P r e s e n t a

    t i o n

    S k i l l s

    PRESENTATION OBJECTIVES

    By the end of this presentation you will be able to:-

    Explain the newscast technique

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    P r e s e n t a

    t i o n

    S k i l l sThe Newscast Technique

    Presented By: Paul Guilfoyle

    NEWSCAST TECHNIQUE

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    P r e s e n t a

    t i o n

    S k i l l s

    1. Tell them what you are going to tell them

    2. Tell them

    3. Tell them what youve told them

    NEWSCAST TECHNIQUE

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    P r e s e n t a

    t i o n

    S k i l l s

    Your Audience

    SOME THOUGHTS ON YOUR AUDIENCE

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    P r e s e n t a

    t i o n

    S k i l l s

    What is their general attitude likely to be?

    What do they already know?

    What do they wish to know?

    How fast can they take things in?

    Good presenting is about entertaining as well asconveying information. People retain more if theyare enjoying themselves and feeling relaxed

    SOME THOUGHTS ON YOUR AUDIENCE

    Y A di

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    P r e s e n t a

    t i o n

    S k i l l s

    Your Audience Are the reason you are giving the

    presentation! They are your customer Stay in contact with them

    Read them like a book Pay Attention!

    Remember. Its not about you, Its about them

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    P r e s e n t a

    t i o n

    S k i l l s

    KNOWING YOUR AUDIENCE

    SIGNS THAT THE AUDIENCE IS NOT LISTENING

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    P r e s e n t a

    t i o n

    S k i l l s

    SIGNS THAT THE AUDIENCE IS NOT LISTENING

    Start to look away. Touch or rub their face, hands or hair Eyes glaze over and look at the screen Fidget Yawn (often with a hand covering their mouth) Flick through their notes Make copious notes

    Sigh heavily

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    P r e s e n t a

    t i o n

    S k i l l s

    FOCUS ATTENTION

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    P r e s e n t a

    t i o n

    S k i l l s

    FOCUS ATTENTION

    Attentionand

    interest

    Opening Body Close

    DETERMINING CONTENT

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    P r e s e n t a

    t i o n

    S k i l l s The key issue in content is what the

    audience- must know- should know- could know

    Create a Mind Map

    DETERMINING CONTENT

    BUILDING

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    P r e s e n t a

    t i o n

    S k i l l s

    BUYING

    A HOME

    ESTATE AGENTS

    DRIVE ROUND

    PAPERS

    INTERNET/CEEFAX

    SOLICITOR

    DIY

    TRAVEL

    ENTERTAINMENT

    SHOPS

    SCHOOLS

    HOUSE

    OLD NEW

    BUILD

    SITE

    APARTMENT

    FEES

    BANK

    MOVING

    SOLICITOR

    MORTAGE

    WHERE TO GET

    LOCAL

    AUTH

    SOCIETY

    BANK

    HOW MUCH?

    DEPOSIT

    DEVELOPING THE SUBJECT MATERIAL

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    P r e s e n t a

    t i o n

    S k i l l s

    Determine the content

    Develop the shape

    Select the most appropriate method andaids

    Check and review the timing

    DEVELOPING THE SUBJECT MATERIAL

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    P r e s e n t a

    t i o n

    S k i l l s

    ORGANISING MATERIAL

    PRESENTATION FLOW

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    P r e s e n t a

    t i o n

    S k i l l s

    PRESENTATION FLOW

    Introduction Main body, sequence

    Questions

    Closing

    Overall timing

    REMEMBER THE 5 PS

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    P r e s e n t a

    t i o n

    S k i l l s

    P oorP lanning

    Results in a

    P rettyP oorP resentation

    BRING YOUR PRESENTATION TO LIFE

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    P r e s e n t a

    t i o n

    S k i l l s

    BRING YOUR PRESENTATION TO LIFE

    Stories

    Questions Pictures, cartoons and video-clips Sound-clips Straw polls

    Audience participation exercises Quotations Props Examples Analogies Statistics (which dramatically improve audience buy-

    in)

    DEADLY SINS OF POOR PRESENTATION

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    P r e s e n t a

    t i o n

    S k i l l s

    Dont Show up late and/or apologise for a lack of time toprepare adequately.

    Bore the audience with details of who you are andunnecessary history.

    Explain why the subject is relevant to this audience.

    Use a presentation designed for another audience forthis audience.

    Tell the audience more than they want to know.

    DEADLY SINS OF POOR PRESENTATION

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    P r e s e n t a

    t i o n

    S k i l l s

    Dont Turn the lights out and show slides while reading

    a script or from your notes.

    Rehearse - play it by ear.

    Act either condescending or intimidated.(Treat the audience as peers )

    Overdo jokes, gimmicks, and teasers, thusundermining your credibility as a presenter andtrivializing your message .

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    P r e s e n t a

    t i o n

    S k i l l sEFFECTIVE PRESENTATION

    TECHNIQUES

    PRESENTATION STYLE

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    P r e s e n t a

    t i o n

    S k i l l s

    Elements

    Vocal TechniquesLoudnessPitchRatePause

    Deviations From the Norm for Emphasis

    Be Aware of Your Voice and the Effect it Can Have on People

    PRESENTATION STYLE (CONT)

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    P r e s e n

    t a t i o n

    S k i l l s

    ( )

    Body LanguageEye Contact, Gestures, Posture

    Use of Space Can Everyone See You? Movement

    COMMON PROBLEMS

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    P r e s e n

    t a t i o n

    S k i l l s

    Verbal fillersUm, uh, like Any unrelated word or phrase

    Swaying, rocking, and pacing

    Hands in pockets Lip smacking Fidgeting

    Failure to be audience-centered

    5 PRESENTATION TIPS

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    P r e s e n

    t a t i o n

    S k i l l s1. Smile

    2. Breathe3. Water4. Notes5. Finish On Or Under Time

    HOW DO WE COMMUNICATE?

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    P r e s e n

    t a t i o n

    S k i l l s

    Verbally

    and

    Non-verbally body language- Your physical stance and appearance- Voice- Mannerisms

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    P r e s e n

    t a t i o n

    S k i l l sEXERCISE

    NON VERBAL COMMUNICATION

    PACE

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    P r e s e n

    t a t i o n

    S k i l l s

    This is how long a sound lasts. Talking too fast causes the words and syllables tobe short

    Talking slowly lengthens them.

    Varying the pace helps to maintain the audience'sinterest.

    Try to speak a little slower than you would in

    conversations

    APPEARANCE

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    P r e s e n

    t a t i o n

    S k i l l s

    First impressions are strong and can be hard tochange

    Tailor dress to audience rather than subject matter.

    A clean, neat appearance is essential to create aprofessional impact

    Do not wear anything that may distract the audience

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    THE BODY

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    P r e s e n

    t a t i o n

    S k i l l s

    Eye contact Facial Expressions Gestures

    Posture and body orientation Proximity: Cultural norms dictate a

    comfortable distance for interaction withothers.

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    P r e s e n

    t a t i o n

    S k i l l s

    HINTS ON DELIVERY

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    P r e s e n

    t a t i o n

    S k i l l s

    USING EYE CONTACT

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    P r e s e n

    t a t i o n

    S k i l l sMAGIC INGREDIENT:

    8

    ENTHUSIASM

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    P r e s e n

    t a t i o n

    S k i l l s

    SMILE

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    P r e s e n

    t a t i o n

    S k i l l s

    KEY ELEMENTS OF DELIVERY

    BUILD RAPPORT

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    P r e s e n

    t a t i o n

    S k i l l s

    Relationship, especially one of mutual trust oremotional affinity.Audience members who trust you if they feel that you care

    Start Before You BeginMingle; Learn NamesOpportunity to reinforce or correct audience assessmentGood First Impression

    People Listen To People They Like

    OPENING YOUR PRESENTATION

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    P r e s e n

    t a t i o n

    S k i l l s

    Introduce Yourself Get Attention, Build More Rapport, Introduce Topic

    Humor (Careful!)Short Story

    Starling StatisticMake Audience ThinkInvite Participation

    Get Audience Response

    HO HUM

    COMPLETING THE OPENING

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    P r e s e n

    t a t i o n

    S k i l l s

    Clearly Defining Topic If Informative

    Clear parameters for content within time

    If Persuasive Whats the problem Who or Why care(s)Whats the solution

    Overview

    PRESENTING MAIN POINTS (SOLUTION)

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    P r e s e n

    t a t i o n

    S k i l l s

    Main Point-Transition-Main Point-Transition-MainPoint..

    Supporting Evidence

    Examples

    Feedback & Questions From Audience

    Attention to, and Focus on, Audience (Listening)

    CONCLUDING YOUR PRESENTATION

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    P r e s e n

    t a t i o n

    S k i l l sGoal

    Inform audience that youre about to close Summarise main points

    Something to remember or call-to-action Answer questions

    INFORMATION VISUALIZATION

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    P r e s e n

    t a t i o n

    S k i l l s

    With a little time we could work out the days, but ifwe are to add in some simple visual colour coding.

    INFORMATION VISUALIZATION

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    P r e s e n

    t a t i o n

    S k i l l s

    Simple visual colour coding.

    KISS

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    P r e s e n

    t a t i o n

    S k i l l s

    No - not kiss the audience!

    -Keep It Simple Stupid. -Reduce your presentation to simple concepts andyour audience should be able to follow you.

    -If you go beyond their understanding they willswitch off.

    INTRODUCTION

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    P r e s e n

    t a t i o n

    S k i l l s

    You are trying to achieve three things:

    Arouse the interest of the audience.

    State the objective(s) of your presentation

    Demonstrate the relevance of the subject to the audience.

    DEVELOPING THE MAIN BODY

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    P r e s e n

    t a t i o n

    S k i l l s

    Be clear about what the audience:

    must know should know could know

    Keep it logical and linked

    Use signposts

    Allow for participation

    Support with appropriate visual aids

    Maintain a degree of variety

    DUBLIN

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    P r e s e n

    t a t i o n

    S k i l l sCREATING EFFECTIVE

    VISUAL AIDS

    VISUAL AIDS

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    P r e s e n

    t a t i o n

    S k i l l s Enhance Understanding

    Add Variety Support Claims

    Lasting Impact

    Used PoorlyA DistractionIneffective

    Presentation

    VISUAL AIDS SHOULD

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    P r e s e n

    t a t i o n

    S k i l l s Supplement presentation

    Outline of main points Serve audiences needs, not speakers

    Simple and clear

    be an aid to learning

    THE PURPOSE OF USING VISUAL AIDS

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    P r e s e n

    t a t i o n

    S k i l l s

    Support your ideas and improveaudience comprehension of yourpresentation

    Add variety to your presentation by

    providing a break from listening andletting them see something

    Help illustrate complex ideas orconcepts; helpful in reinforcing ideas

    CALL FOR ACTION

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    P r e s e n

    t a t i o n

    S k i l l s

    Dont be afraid to repeat key points

    Ask for questions

    State the next steps

    What should the audience do with theinformation

    HANDLING QUESTIONS

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    P r e s e n

    t a t i o n

    S k i l l s

    Make it very clear at the beginning how youwould wish questions to be handled

    Check that this is acceptable to the audience

    Never bluff with your answers, if you dontknow say so and endeavor to find the answer

    If asked a question during your presentationdespite agreeing to leave them to the end -

    answer it!

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    P r e s e n

    t a t i o n

    S k i l l s

    SUGGESTED PRESENTATION

    SEQUENCE

    KNOWING YOUR VENUE

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    P r e s e n

    t a t i o n

    S k i l l s Visit your venue in advance, if possible

    Decide on layout that you would prefer

    Check for equipment availability

    Check lighting and plug positions Check acoustics

    Check windows for blinds if necessary

    ADJUST YOUR PRESENTATION TO AUDIENCE SIZE

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    P r e s e n

    t a t i o n

    S k i l l sSmall audience group of 15 or less

    Establish eye-contact with each member ofthe group

    Face audience at all times Involve the audience through questions or

    activities

    ADJUST YOUR PRESENTATION TO AUDIENCE SIZE

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    P r e s e n

    t a t i o n

    S k i l l sLarge Group - Group of 15 or more

    Make sure everyone can hear you Link points Emphasis and repeat main points Speak slowly

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    P r e s e n

    t a t i o n

    S k i l l sAttitude, Planning,

    Approach and Effective

    Communications will make

    all the difference

    INDIVIDUAL EXERCISE

    h b d

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    Choose a subject to do a 5 minute

    presentation (Can be work or non-workrelated)

    You should allow some time at the end for

    questions (Presentation should not last > 5minutes) Prepare your presentation use any media

    you want

    SUMMARY Think about your audience

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    Think about your audience Who are they? What do they know? What do they want to know?

    Examine your subject Identify the: Must Knows, Should Knows and Could Knows.

    Structure your presentation Introduction Main Body Summary

    SUMMARY

    U i l id t t t ti

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    Use visual aids to support your presentation

    Visit your venue in advance Check out the space and equipment etc.

    Start on Time Finish on Time Greet your audience Begin your presentation and remember!

    Tell Them What You Are Going To Tell Them Tell Them Tell Them What You Told Them

    Ask for questions and answer them truthfully If you cant answer the question then say so!

    OBJECTIVES

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    At the end of the workshop participants will:

    Know how to structure a presentation that createsimpact and interest.

    Be aware of verbal and non-verbal communications

    within the context of giving presentations. Develop skills to support and improve their

    presentation techniques.

    Have an opportunity to practice those skills and

    receive feedback on their use.

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    Thanks for your time!