presentation skills generic
TRANSCRIPT
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P r e s e n
t a t i o n
S k i l l s
Introduction
To Presentation Skills
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P r e s e n
t a t i o n
S k i l l s
PRESENTATIONS
Great speakers arent born,they are trained.
Presenting is a Skill
Developed through experience,training and feedback.
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t a t i o n
S k i l l s
OBJECTIVES
At the end of the workshop participants will:
Know how to structure a presentation that createsimpact and interest.
Be aware of verbal and non-verbal communicationswithin the context of giving presentations. Develop skills to support and improve their
presentation techniques.
Have an opportunity to practice those skills andreceive feedback on their use.
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AGENDA
Introductions, Objectives, AgendaPresentations in Context
Preparing Yourself
Preparing your PresentationKey Elements of Delivery
Communication awareness
Presentation Exercises with FeedbackSummary and Conclusions
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Name/ role / &Department
My experienceof giving
presentations
Who is a goodPresenter, &
why?
1.Why am I here
2.What do I wantto develop
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S k i l l s
WHAT IS A PRESENTATION?
A talk which uses a variety of techniques and allowsfor participation.
Most effective are clear, concise and last about 20minutes.
The need to impart information is usually greater thanthe need to receive it.
PRESENTATION SKILLS
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EFFECTIVE PRESENTATION
Require many skills and much knowledge...and alittle natural talent doesnt hurt.
The art of effective speech can apply to anyone.
The presenter needs the dedication of a clergyman the selling abilities of a salesman
the diagnostic acumen of a physician, combined with the capabilities of a silver-tongue orator to
be truly successful.
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KNOWLEDGE OF THE SUBJECT
What is the impact of not knowing your subject?
ignorance talking to ignorance. Blind leading the Blind
No one knows everything about anything. You learn something new with every presentation.
Enter the room feeling that you have more ammunition in your mind than you will ever have to fire!
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P r e s e n
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S k i l l s
GROUP EXERCISE
What are the features of a good, effectivepresentation?
Answers on a flip chart 10 minutes to complete Nominate one person to report out for the
group
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AN EFFECTIVE PRESENTATION
Sets out presentations aim up front Clear, concise objectives (That must be met) Targeted to needs of the audience
Involves the audience (passively/actively) Confident (Skilled) speaker Effective use of multi-media Effective use of time
Action/results orientated
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POOR PRESENTATION
If you can read it, so can I.Give it to me, and let me go!.
Reading allows no interaction and very littleeye contact.
Death by PowerPoint
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P r e s e n
t a t i o n
S k i l l sTALKING IS EASY,
COMMUNICATION IS NOT
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WHAT IS COMMUNICATION?
Paired discussion
The transfer of meaning
A system of transferring meaning
The process by which messages are sent
and received.
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P r e s e n
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COMMUNICATION
Communication is the purpose of
EXPRESSING
Not the purpose of IMPRESSING
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P r e s e n
t a t i o n
S k i l l sPREPARING
YOURSELF
We are what we repeatedly do.
Excellence, then, is not an act, but a habit.
Aristotle
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P r e s e n
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S k i l l s
The Book of Lists 1977
WHAT ARE YOU AFRAID OF?
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P r e s e n
t a t i o n
S k i l l s Feared More Than Death!
THE FACTS: Shaky hands, blushing
cheeks, memory loss, nausea, andknocking knees
NORMAL!
FEAR of Presentations
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S k i l l s
Some common fears:
I could not talk about anything for more than 2minutes
I will forget all of the key aspects
Someone in the group may know more than me
I wont be able to answer questions
PREPARE
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P r e s e n
t a t i o n
S k i l l s
EXAMINE YOUR FEARS
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P r e s e n
t a t i o n
S k i l l s
P urposeAudience
NeedInformation
Communication
PANIC
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P r e s e n
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S k i l l s
Purpose - May be decided for you Audience - Find out who they are Need - What are their needs? And what do you
need to meet this requirement? Information - What information should be
included? Too much vs too little? Communication - How? What framework will you
use? Visual aids etc.
PANIC
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P r e s e n t a
t i o n
S k i l l sSo What are
you so afraid of!
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P r e s e n t a
t i o n
S k i l l s
Are they fears of failure? Of exposure? Of judgment?
Does the fear "save" you from having to putyourself out there?
Focusing on the personal and professionalbenefits of speaking can help put fear in its place.
What Are Your Real Fears?
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P r e s e n t a
t i o n
S k i l l s
Control Anxiety Dont Fight It Audience Centered
Accomplishes Objective
Fun For Audience
Fun For You
Conducted Within Time Frame
EFFECTIVE PRESENTERS
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P r e s e n t a
t i o n
S k i l l s
Be overly familiar, but dont try to memorise
Preplan the first three to five words foreach key point
Practice, practice, practice, and use notecards (as a memory jogger only!)
DEALING WITH NERVES
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P r e s e n t a
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S k i l l s
PREPARINGYOUR
PRESENTATION
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P r e s e n t a
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S k i l l s
IMPACT
4 - 7 seconds to make a positive impact
Good, strong, solid introduction - rehearse to death.
Build credibility, create a safe comfortable environment foryour audience. Smiling helps...
Don't start with a joke If it bombs it will throw you!
Don't apologise for anything, start on time.
Average attention span is very short - intersperse materialwith a variety of stimuli.
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P r e s e n t a
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S k i l l s
PREPARING YOUR PRESENTATION IN 5 STEPS
1. WRITING OBJECTIVES FOR THE PRESENTATION
2. ANALYSING THE AUDIENCE
3. ORGANISING YOUR MATERIAL
4. CHOOSING AND USING SUPPORT AIDS
5. PREPARING A FINAL PRESENTATION PLAN
SAME AS:Why am I giving this presentation?
2. Who are my audience and what do they expect?
3. What information do I need to present to meet the objectives?
4. Will I / can I use any extra materials to help me get my messageacross?
5. What will the sequence of my presentation look like?
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P r e s e n t a
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S k i l l s
Why do we give presentations?A) To give background
B) To give detailed information
C) To propose a new point of view
D) To teach a new skill
E) To outline a proposed course of action
F) To influence, persuade or sell
CLARIFY THE PURPOSE OF YOUR PRESENTATION
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P r e s e n t a
t i o n
S k i l l s
WRITING OBJECTIVES
What do you want your audience to know, to understand, to be able to do
at the end of your presentation?
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P r e s e n t a
t i o n
S k i l l s
PRESENTATION OBJECTIVES
By the end of this presentation you will be able to:-
Explain the newscast technique
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P r e s e n t a
t i o n
S k i l l sThe Newscast Technique
Presented By: Paul Guilfoyle
NEWSCAST TECHNIQUE
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P r e s e n t a
t i o n
S k i l l s
1. Tell them what you are going to tell them
2. Tell them
3. Tell them what youve told them
NEWSCAST TECHNIQUE
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P r e s e n t a
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S k i l l s
Your Audience
SOME THOUGHTS ON YOUR AUDIENCE
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P r e s e n t a
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S k i l l s
What is their general attitude likely to be?
What do they already know?
What do they wish to know?
How fast can they take things in?
Good presenting is about entertaining as well asconveying information. People retain more if theyare enjoying themselves and feeling relaxed
SOME THOUGHTS ON YOUR AUDIENCE
Y A di
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P r e s e n t a
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S k i l l s
Your Audience Are the reason you are giving the
presentation! They are your customer Stay in contact with them
Read them like a book Pay Attention!
Remember. Its not about you, Its about them
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KNOWING YOUR AUDIENCE
SIGNS THAT THE AUDIENCE IS NOT LISTENING
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SIGNS THAT THE AUDIENCE IS NOT LISTENING
Start to look away. Touch or rub their face, hands or hair Eyes glaze over and look at the screen Fidget Yawn (often with a hand covering their mouth) Flick through their notes Make copious notes
Sigh heavily
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P r e s e n t a
t i o n
S k i l l s
FOCUS ATTENTION
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P r e s e n t a
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S k i l l s
FOCUS ATTENTION
Attentionand
interest
Opening Body Close
DETERMINING CONTENT
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P r e s e n t a
t i o n
S k i l l s The key issue in content is what the
audience- must know- should know- could know
Create a Mind Map
DETERMINING CONTENT
BUILDING
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P r e s e n t a
t i o n
S k i l l s
BUYING
A HOME
ESTATE AGENTS
DRIVE ROUND
PAPERS
INTERNET/CEEFAX
SOLICITOR
DIY
TRAVEL
ENTERTAINMENT
SHOPS
SCHOOLS
HOUSE
OLD NEW
BUILD
SITE
APARTMENT
FEES
BANK
MOVING
SOLICITOR
MORTAGE
WHERE TO GET
LOCAL
AUTH
SOCIETY
BANK
HOW MUCH?
DEPOSIT
DEVELOPING THE SUBJECT MATERIAL
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P r e s e n t a
t i o n
S k i l l s
Determine the content
Develop the shape
Select the most appropriate method andaids
Check and review the timing
DEVELOPING THE SUBJECT MATERIAL
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P r e s e n t a
t i o n
S k i l l s
ORGANISING MATERIAL
PRESENTATION FLOW
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P r e s e n t a
t i o n
S k i l l s
PRESENTATION FLOW
Introduction Main body, sequence
Questions
Closing
Overall timing
REMEMBER THE 5 PS
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P r e s e n t a
t i o n
S k i l l s
P oorP lanning
Results in a
P rettyP oorP resentation
BRING YOUR PRESENTATION TO LIFE
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P r e s e n t a
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S k i l l s
BRING YOUR PRESENTATION TO LIFE
Stories
Questions Pictures, cartoons and video-clips Sound-clips Straw polls
Audience participation exercises Quotations Props Examples Analogies Statistics (which dramatically improve audience buy-
in)
DEADLY SINS OF POOR PRESENTATION
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P r e s e n t a
t i o n
S k i l l s
Dont Show up late and/or apologise for a lack of time toprepare adequately.
Bore the audience with details of who you are andunnecessary history.
Explain why the subject is relevant to this audience.
Use a presentation designed for another audience forthis audience.
Tell the audience more than they want to know.
DEADLY SINS OF POOR PRESENTATION
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P r e s e n t a
t i o n
S k i l l s
Dont Turn the lights out and show slides while reading
a script or from your notes.
Rehearse - play it by ear.
Act either condescending or intimidated.(Treat the audience as peers )
Overdo jokes, gimmicks, and teasers, thusundermining your credibility as a presenter andtrivializing your message .
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P r e s e n t a
t i o n
S k i l l sEFFECTIVE PRESENTATION
TECHNIQUES
PRESENTATION STYLE
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P r e s e n t a
t i o n
S k i l l s
Elements
Vocal TechniquesLoudnessPitchRatePause
Deviations From the Norm for Emphasis
Be Aware of Your Voice and the Effect it Can Have on People
PRESENTATION STYLE (CONT)
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P r e s e n
t a t i o n
S k i l l s
( )
Body LanguageEye Contact, Gestures, Posture
Use of Space Can Everyone See You? Movement
COMMON PROBLEMS
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P r e s e n
t a t i o n
S k i l l s
Verbal fillersUm, uh, like Any unrelated word or phrase
Swaying, rocking, and pacing
Hands in pockets Lip smacking Fidgeting
Failure to be audience-centered
5 PRESENTATION TIPS
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P r e s e n
t a t i o n
S k i l l s1. Smile
2. Breathe3. Water4. Notes5. Finish On Or Under Time
HOW DO WE COMMUNICATE?
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P r e s e n
t a t i o n
S k i l l s
Verbally
and
Non-verbally body language- Your physical stance and appearance- Voice- Mannerisms
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P r e s e n
t a t i o n
S k i l l sEXERCISE
NON VERBAL COMMUNICATION
PACE
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P r e s e n
t a t i o n
S k i l l s
This is how long a sound lasts. Talking too fast causes the words and syllables tobe short
Talking slowly lengthens them.
Varying the pace helps to maintain the audience'sinterest.
Try to speak a little slower than you would in
conversations
APPEARANCE
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P r e s e n
t a t i o n
S k i l l s
First impressions are strong and can be hard tochange
Tailor dress to audience rather than subject matter.
A clean, neat appearance is essential to create aprofessional impact
Do not wear anything that may distract the audience
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THE BODY
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P r e s e n
t a t i o n
S k i l l s
Eye contact Facial Expressions Gestures
Posture and body orientation Proximity: Cultural norms dictate a
comfortable distance for interaction withothers.
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P r e s e n
t a t i o n
S k i l l s
HINTS ON DELIVERY
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P r e s e n
t a t i o n
S k i l l s
USING EYE CONTACT
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P r e s e n
t a t i o n
S k i l l sMAGIC INGREDIENT:
8
ENTHUSIASM
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P r e s e n
t a t i o n
S k i l l s
SMILE
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P r e s e n
t a t i o n
S k i l l s
KEY ELEMENTS OF DELIVERY
BUILD RAPPORT
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P r e s e n
t a t i o n
S k i l l s
Relationship, especially one of mutual trust oremotional affinity.Audience members who trust you if they feel that you care
Start Before You BeginMingle; Learn NamesOpportunity to reinforce or correct audience assessmentGood First Impression
People Listen To People They Like
OPENING YOUR PRESENTATION
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P r e s e n
t a t i o n
S k i l l s
Introduce Yourself Get Attention, Build More Rapport, Introduce Topic
Humor (Careful!)Short Story
Starling StatisticMake Audience ThinkInvite Participation
Get Audience Response
HO HUM
COMPLETING THE OPENING
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P r e s e n
t a t i o n
S k i l l s
Clearly Defining Topic If Informative
Clear parameters for content within time
If Persuasive Whats the problem Who or Why care(s)Whats the solution
Overview
PRESENTING MAIN POINTS (SOLUTION)
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S k i l l s
Main Point-Transition-Main Point-Transition-MainPoint..
Supporting Evidence
Examples
Feedback & Questions From Audience
Attention to, and Focus on, Audience (Listening)
CONCLUDING YOUR PRESENTATION
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P r e s e n
t a t i o n
S k i l l sGoal
Inform audience that youre about to close Summarise main points
Something to remember or call-to-action Answer questions
INFORMATION VISUALIZATION
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P r e s e n
t a t i o n
S k i l l s
With a little time we could work out the days, but ifwe are to add in some simple visual colour coding.
INFORMATION VISUALIZATION
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P r e s e n
t a t i o n
S k i l l s
Simple visual colour coding.
KISS
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P r e s e n
t a t i o n
S k i l l s
No - not kiss the audience!
-Keep It Simple Stupid. -Reduce your presentation to simple concepts andyour audience should be able to follow you.
-If you go beyond their understanding they willswitch off.
INTRODUCTION
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P r e s e n
t a t i o n
S k i l l s
You are trying to achieve three things:
Arouse the interest of the audience.
State the objective(s) of your presentation
Demonstrate the relevance of the subject to the audience.
DEVELOPING THE MAIN BODY
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P r e s e n
t a t i o n
S k i l l s
Be clear about what the audience:
must know should know could know
Keep it logical and linked
Use signposts
Allow for participation
Support with appropriate visual aids
Maintain a degree of variety
DUBLIN
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P r e s e n
t a t i o n
S k i l l sCREATING EFFECTIVE
VISUAL AIDS
VISUAL AIDS
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P r e s e n
t a t i o n
S k i l l s Enhance Understanding
Add Variety Support Claims
Lasting Impact
Used PoorlyA DistractionIneffective
Presentation
VISUAL AIDS SHOULD
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P r e s e n
t a t i o n
S k i l l s Supplement presentation
Outline of main points Serve audiences needs, not speakers
Simple and clear
be an aid to learning
THE PURPOSE OF USING VISUAL AIDS
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P r e s e n
t a t i o n
S k i l l s
Support your ideas and improveaudience comprehension of yourpresentation
Add variety to your presentation by
providing a break from listening andletting them see something
Help illustrate complex ideas orconcepts; helpful in reinforcing ideas
CALL FOR ACTION
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P r e s e n
t a t i o n
S k i l l s
Dont be afraid to repeat key points
Ask for questions
State the next steps
What should the audience do with theinformation
HANDLING QUESTIONS
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P r e s e n
t a t i o n
S k i l l s
Make it very clear at the beginning how youwould wish questions to be handled
Check that this is acceptable to the audience
Never bluff with your answers, if you dontknow say so and endeavor to find the answer
If asked a question during your presentationdespite agreeing to leave them to the end -
answer it!
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P r e s e n
t a t i o n
S k i l l s
SUGGESTED PRESENTATION
SEQUENCE
KNOWING YOUR VENUE
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P r e s e n
t a t i o n
S k i l l s Visit your venue in advance, if possible
Decide on layout that you would prefer
Check for equipment availability
Check lighting and plug positions Check acoustics
Check windows for blinds if necessary
ADJUST YOUR PRESENTATION TO AUDIENCE SIZE
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P r e s e n
t a t i o n
S k i l l sSmall audience group of 15 or less
Establish eye-contact with each member ofthe group
Face audience at all times Involve the audience through questions or
activities
ADJUST YOUR PRESENTATION TO AUDIENCE SIZE
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P r e s e n
t a t i o n
S k i l l sLarge Group - Group of 15 or more
Make sure everyone can hear you Link points Emphasis and repeat main points Speak slowly
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P r e s e n
t a t i o n
S k i l l sAttitude, Planning,
Approach and Effective
Communications will make
all the difference
INDIVIDUAL EXERCISE
h b d
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P r e s e n
t a t i o n
S k i l l s
Choose a subject to do a 5 minute
presentation (Can be work or non-workrelated)
You should allow some time at the end for
questions (Presentation should not last > 5minutes) Prepare your presentation use any media
you want
SUMMARY Think about your audience
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P r e s e n
t a t i o n
S k i l l s
Think about your audience Who are they? What do they know? What do they want to know?
Examine your subject Identify the: Must Knows, Should Knows and Could Knows.
Structure your presentation Introduction Main Body Summary
SUMMARY
U i l id t t t ti
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P r e s e n
t a t i o n
S k i l l s
Use visual aids to support your presentation
Visit your venue in advance Check out the space and equipment etc.
Start on Time Finish on Time Greet your audience Begin your presentation and remember!
Tell Them What You Are Going To Tell Them Tell Them Tell Them What You Told Them
Ask for questions and answer them truthfully If you cant answer the question then say so!
OBJECTIVES
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P r e s e n
t a t i o n
S k i l l s
At the end of the workshop participants will:
Know how to structure a presentation that createsimpact and interest.
Be aware of verbal and non-verbal communications
within the context of giving presentations. Develop skills to support and improve their
presentation techniques.
Have an opportunity to practice those skills and
receive feedback on their use.
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P r e s e n
t a t i o n
S k i l l s
Thanks for your time!