presentation skills - ncsl.org · why presentation skills? developing the confidence and capability...
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Presentation Skills
Upping Your Game
Susan H. WasserottNCSL Financial Analyst Seminar
Portland, Maine October 16, 2015
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Your Job
Take COMPLEX financial data
and translate it into easily
understandable information
to allow legislators to make
informed decisions.
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WHY PRESENTATION SKILLS?
Developing the confidence and
capability to give good presentations,
and to stand up in front of an audience
and speak well, are useful
competencies for work, self-
development AND social situations.
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OUR GOALS
Assess the presentation skills you
currently possess
Identify weaknesses/barriers to effective
presentations
Discuss tips to push past those barriers
Build presentation skills
Practice presenting a complex concept
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Quick Skills Assessment
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Barriers to Effective Presentations
Nervousness
Poor structure
Lack of preparation
Presentation is too long
Monotonous delivery
Over-detailed visuals
Reliance on PowerPoint
Obvious reading
Odd gestures or behaviors
Repetitive verbal 'tics' or patterns
Poor question and answer session
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Exercise
Write down your biggest
hangup(s) to delivering effective
presentations.
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PUSHING PAST THE
BARRIERS
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Nervousness
How BIG is the group?
WHO is in the group?
What is the SIGNIFICANCE?
Who ELSE may be listening?
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Managing Nervousness
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–Unknown
"There is nothing wrong
with stomach butterflies!
You just have to get them to
fly in formation!"
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Nervousness Goal
Harness the energy … make
dynamic, lively, outstanding and
effective presentations.
Channel the energy … turn
humdrum presentations into ones
that keep people listening.
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Tips to Overcome Nervousness
Get focus off of yourself. Focus on
your audience!
Engage your audience.
Mistakes happen. Believe it is OK.
Use Humor — Tell stories.
Break up the content.
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Tips to Overcome Nervousness, 2
Understand your audience.
Prepare and rehearse.
Gain Experience outside of work.
Over-reliance on PowerPoint.
Obvious reading.
Physical behaviors.
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TIP 1
Get focus off of
yourself. Focus on
your audience!
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TIP 2
Engage your audience!
Ask rhetorical questions
Maintain eye contact
Be challenging
Change pace of delivery
Change volume of voice
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TIP 3
Mistakes happen.
Believe that this is OK.
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TIPS 4 and 4a
Use Humor … but use it
appropriately!
Tell stories.
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Tip 5
Break up the content.
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–Abraham Maslow
“If the only tool in your
toolbox is a hammer you'll
treat everything as a nail.”
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TIP 6
Understand your audience.
Know their expectations.
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~Eleanor Roosevelt
“No one can intimidate me
without my permission.”
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TIP 7
Prepare and rehearse.
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Tip 8
Gain Experience outside
of work.
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TIP 9
Reliance on PowerPoint
and visual aids.
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TIP 10
Obvious reading.
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TIP 11
Behaviors
Identify physical or verbal quirks
Videotape yourself
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Comforting Thoughts
You are not alone.
The audience is (usually) on
your side.
You know what you intended
- your audience does not.
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Build Presentation Skills
Who is my audience?
What information am I trying to convey to my
audience?
What communication method(s) provide the BEST
way to convey this information?
How can I put the information in context, so that
my audience will understand the information?
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WHO is my Audience?
What is their background?
What is their depth of
knowledge of the topic?
What do they need to know?
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Information My Audience Needs
What information do they
need?
How much information do
they need?
What is their attention span?
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–SHW
“What does my audience NEED
to know to make an informed
decision?”
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Your Job
Take COMPLEX financial data
and translate it into easily
understandable information
to allow legislators to make
informed decisions.
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Communication Methods
PowerPoint
Flipcharts and Graphs
Handouts
Joint presentation with colleagues
Executive Summary vs. Full
Report
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Information in Context
Context helps us understand
Context helps us remember
Avoid Assumptions
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Metaphor
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The Popover
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Practice
Break down a complex topic into
a presentation, and then explain it
to an audience that might have
difficulty understanding that
topic.
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Practice Topics
How to make a cheese cake … to a
group of 10-year old boys
How to change a flat tire … to a group
of elderly high-society ladies
How to update apps on a smartphone
… to a group of coal miners in 1920
How to calculate and pay income tax
… to a group of 4-year old children
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OUR GOALS
Assess the presentation skills you
currently possess
Identify weaknesses/barriers to
effective presentations
Learn tips to push past those barriers
Build presentation skills
Practice presenting a complex concept
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TAKE AWAY
Identify the tips that YOU will
incorporate into your next
presentation!
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Reference Information
Susan H. Wasserott
www.businessballs.com/presentation.htm#public-speaking-
fear