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Table of Contents11/0
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1. Introduction
2. Download Mobile App
3. Launch App in Mobile
4. Sign Up
5. Log In with MPIN
6. Log In with Password
7. Employee On-Boarding
8. Dependent On-Boarding
9. Update Employee Detail
10.Update Dependent Detail
11.Hospital Detail
12.Doctor Detail
Introduction
• This document explains how to use ONGCAReS mobile application. This App is a IT Enabled Medical Referral System through Medical Smart Cards for ONGC beneficiaries for optimization of the medical services in which cost can be control and services can be improve further to the satisfaction of the beneficiaries.
• This would enable ONGC serving employees, their dependents and retired employees & their dependents to avail best medical facilities and providing the flexibility of treatment at any of empanelled hospitals of ONGC anywhere in India
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Download Mobile App
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Download App in Mobile11/0
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2. Search ONGCAReS
app on App Store and
install it for iOS
mobiles.
1. Search ONGCAReS
app on Google Play
Store and install it for
Android mobiles.
Launch App in Mobile
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Launch App in Mobile11/0
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1. Tap on the
App icon of
ONGCAReS.
2. App will be
loading with
a splash
screen.
Sign Up
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Employee should have installed Mobile App and accessing theapp for the first time.
Sign Up11/0
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1. Enter Employee
CPF Number and
Date of Birth and
click on
“PROCEED”
button.
2. To verify the
mobile no. enter 6
digit OTP and click
on Arrow button.
3. To set password enter
new password with the
given instruction,
confirm the same
password and click on
arrow button.
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4. Set 6 digit MPIN
Enter 6 digit MPIN
Re-enter the same
MPIN and click on
Arrow button.
5. Registration is
successfully
completed. Click on
login button will
navigate you to login
screen.
Log In
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Employee has to be signed up successfully to log In the App.
Log In with MPIN11/0
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1. Log In with MPIN is a default login
flow.
2. Enter correct 6 digit MPIN and tap on
login button. if entered MPIN is correct
employee will get logged in
successfully.
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2. On click of LOGIN button, Code
Verification screen will open.
Enter correct OTP code and lick
on arrow button.
1. Enter CPF Number,
Date of Birth,
Password and click
on “LOGIN” button.
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3. Employee will
navigate to the
next step in
process to set
MPIN.
4. Set 6 digit MPIN -
Enter 6 digit MPIN
Re-enter the same
MPIN and click on
arrow button.
5. Click on login
button will navigate
you to login screen.
Employee On-Boarding
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To start the on-boarding process, employee has to log in
successfully to the application.
Employee On-Boarding11/0
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1. Employee on-boarding form will
appear, fill all the information
required and click on “proceed to
capture face” button.
2. Allow app to
access photos and
media of your
device.
3. On-boarding
tutorial will appear
on the screen,
click on next to
complete the
tutorial.
Employee On-Boarding11/0
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4. Read the
instruction in
tutorial and click on
Next to proceed
with the on-
boarding process.
5. Read the instruction and
capture your face properly.
6. On click of
proceed button,
Employee will
land on the
dashboard
screen.
7. Face image will
show on Employee
beneficiary in
dashboard screen.
Dependent On-Boarding
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To start dependent on-boarding process, employee on-boarding
should be completed successfully.
Dependent On-Boarding11/0
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1. Click on
“Dependent
Beneficiary” in
dashboard
screen.
2. Dependent list screen will
appear with on-boarding
status. Click on any of the
record with the status “on-
boarding pending” to
complete the on-boarding.
3. Dependent on-boarding form
will appear, fill all the
information required and click
on “proceed to capture face”
button.
Dependent On-Boarding11/0
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4. Allow app to
access
photos and
media of
your device.
5. On-boarding
tutorial will
appear on the
screen, click on
next to complete
the tutorial.
6. Read the
instruction and
click on Next to
proceed with the
on-boarding
process.
7. Read the
instruction
and capture
your face
properly.
Dependent On-Boarding11/0
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8. Once the face is captured
successfully, click on “Proceed”
button to complete the on-
boarding process.
Update Employee Detail
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Update the employee detail after on-boarding.
Update Employee Detail11/0
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1. Click on
“Employee
Beneficiary”
to update
the face and
other details
3. Click on camera icon to update face image, Same
process of on-boarding will has to be followed again
to update the face
2. Employee
details
screen will
open.
Update Employee Detail11/0
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4. Click on pencil icon to update the personal
details. Employee details form will open in edit
mode.
5. Update all the information you wish to
change and click on “Save & Update”
button.
6. New information will be updated and
success message will be displayed on
the screen.
Update Dependent Detail
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Update dependent detail after on-boarding.
Update Dependent Detail11/0
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1. Click on
“Dependent
beneficiary” in
dashboard to
update the face
and other details.
2. Click on the
dependent
record(status
should not be
onboarding
pending) to which
you want to update.
3. Click on camera icon to update face image, Same
process of on-boarding will has to be followed
again to update the face.
Update Dependent Detail11/0
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4. Click on proceed to
update the face.
5. Click on pencil icon
to update the
dependent details.
Dependent details
form will open in
edit mode.
6. Update all the information you
wish to change and click on
“Save & Update” button.
7. New information will be updated
and success message will be
displayed on the screen
Hospital Detail
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Hospital detail contains near by hospitals based on current
location and all hospitals empanelled with ONGC.
Hospital Detail11/0
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1. Click on “Empanelled Hospitals”
in dashboard screen to check all
near by and Empanelled
hospitals.
2. Near by hospital details includes
Hospital Name, Address, Contact
details and map icon.
3. On click
of map
icon you
get the
direction
on map.
4. Check all the
Empanelled
hospital list.
5. You can also
search
hospitals by
Hospital
Name, State
and City.
Hospital Detail11/0
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6. On click of contact
no., Calling
screen of your
phone will open
to call the hospital
directly.
Doctor Detail
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Doctor detail contains detail of all the doctors of ONGC with their
contact numbers.
Doctor Detail11/0
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1. Click on
“ONGC Doctor”
in dashboard
screen to check
all the doctors
associated with
ONGC.
2. You can also
filter doctor
by state and
city.
3. On Click of call icon, calling
screen of your phone will open to
call the doctor directly.