presentation to den business connectbusiness.flydenver.com/bizops/documents/greathall... ·...

1

Presentation to

DEN Business

Connect

Denver, 5 October 2017

Disclaimer

2

The information and analysis in the document is based on information available as of this date and is therefore subject to further

review, development, updates, discussion and modifications.

The information is provided to the City and County of Denver and shall be used in accordance with the terms agreed in the

Development Agreement for the Great Hall Project between the City and County of Denver, (through and on behalf of its

Department of Aviation) and Denver Great Hall LLC, effective since 24 August 2017.

1. Project Description

Project Description

4

Introduction

• Redevelopment of the Jeppesen Terminal’s Great Hall Levels 5 and 6. Currently these levels include check-in at level 6, security screening

at level 5, landside commercial areas in both levels and domestic baggage claim at level 5.

Project Description (cont´d)

5

Conceptual Approach


6

Today

LEVEL 6 LEVEL 6

LEVEL 5 LEVEL 5

Our Plan

NORTHCONCOURSE A

SOUTHHOTEL

Relocate security

check points

Consolidate

Check-in space

New airside and

landside

concession area


7

Current Future

X2.3

commercial

space

Level 5

34 lanes, with

flexibility to

expand

Security

Increased

drop-off

capacity

Curbside

New meeters

and greeters

plaza

Arriving passengersLevel 6

176 ticketing

desks

224 self-service

kiosks

12 curbside

desks


8

Level 6

Commercial Strategy

9

Passenger Flow

Ticketing Area – Level 6• The passenger experience for both the east and west sides mirror each other

• Locations of concessions were placed along the primary circulation pattern of those leaving the ticketing hall for the SSCP

• 5 centrally located concessions include:

• 2 news/convenience stores for last minute needs and to service employees

• 3 F&B units including quick serve, likely for a walkaway type of concept, and a bar area that allows for a central meeting point pre-security


10

Ticketing Lobby

• 176 new ticketing desks

• 224 self-service kiosks

• 12 curbside desks


11

TSA Security Check-Points

• 34 security lanes


12

Level 5

Commercial Strategy

13

Airside Plaza – Level 5

• Duty Free/Duty Paid anchors the higher-end specialty

retail village. This specialty retail village is exposed to a

very thick passenger flow.

• The retail street of multiple adjacent specialty operators

are envisioned to carry higher-end products mostly in the

fashion/apparel category. At the end of this side a full

service F&B unit will work as anchor for the passenger

flow

• The center of the airside plaza includes a mix of food

service offerings, interactive areas and specialty retail

that will promote cross traffic from the east to the west

and back again. The open air environment with

interactive features creates an attractive place to spend

time and congregate, and allows passengers to be

immersed in the new, exciting clerestory environment.

Passenger Flow

Commercial Strategy

14

Airside Plaza – Level 5

• The south side of the airside plaza is as vibrant as the

north. It will include an interactive feature or iconic

element flanked by two bars that are envisioned to be

unique and distinct from one another; something for every

adult.

• One news/convenience and three specialty retail

concepts will tease passengers with their last chance to

shop in the energetic and stirring airside plaza.

• Opposite the retail village is a multi-unit dining hall as well

as a prominent casual dining location that will allow

passengers to decompress and dine in this new, exciting

and vibrant airside plaza before heading for the

concourse.

• Other food service offerings in the airside plaza are

envisioned to include a sushi bar and regionally themed

beer market (brew pub).

Passenger Flow


15

Airside Plaza

• 37,000 square feet of

comercial space

• Several passenger

experience features

making the space a

unique and appealing

environment

• Conveying a modern

western sense of place

with the use of finishes

and digital features


16

Airside Plaza


comercial space

• Several passenger

experience features

making the space a

unique and appealing

environment

• Conveying a modern

western sense of place

with the use of finishes

and digital features

Commercial Strategy

17

Passenger Flow

Domestic Meeter/Greeter Areas – Level 5

• A prominent specialty retail offer is envisioned as a outdoor lifestyle concept that

would feature items for the adventurer arriving Denver and the region

• Multiple quick serve options and a full service dining facility anchor the food and

beverage offerings for both hotel guests, meeter greeters and employees.

• Incubator space in order

to offer opportunities to

and build capacity for

small local business who

may some day wish to

have larger, in-line

spaces. This will allows

Great Hall Partners to

test concepts for future

consideration and create

a dynamic offer.

International Meeter/Greeter Areas – Level 5

• Convenience Retail - Offers travelers a

chance to make purchases of things

forgotten before departing the airport

• Quick Service F&B - Allows meeters/greeters

to sit in a café environment while waiting for

their arriving passenger. Also is envisioned

as offering coffee and other refreshing

beverages for the arriving passenger after a

long international flight


18

Meeters and Greeters Plaza


comercial space

• This space targets

passengers, meeters

and greeters, hotel

guests and airport

workers


19

Great Hall Video

Project Highlights - Commercial

20

63,000sqfCommercial

space

26,000sqf

50Commercial

Units

50% F&B

50% Retail

26%ACDBE Goal

37,000sqf

22 units

28 units

63% F&B

37% Retail

MWBE

Fit-Out

Goal

Opportunities40% F&B

60% Retail

Pre-

security

Post-

security

Phasing

21

0 10 20 30 40 50 60

Detailed Design

AOB

Phase 1

Phase 2

Phase 3

Phase 4

Duration (months)

• Substantial Completion is expected to be achieved in approximatelly 50 months after Commercial Close (achieved at the end of

August 2017) End of 2021

Months since commercial close

2. Concession Management

• “The CDMP was created in close partnership with DEN. The CDMP sets out the standard policies and procedures we expect our Sub

Concessionaires to follow. The standard procedures outlined within this document satisfy Appendix 5-A of the Development Agreement.

The Developer will follow these policies and procedures previously agreed with the Owner, which will ensure alignment with Owner

requirements while allowing flexibility to keep the program fresh, vibrant and delivering a first class passenger experience.”

• The CDMP:

• provides a short/medium term strategy

• outlines the procedures, the means and methods for developing, managing and delivering the strategy.

• will be updated every 2 years.

• review will comprise an analysis of the current and assessed future market trends.

• will be identified to fill potential gaps and strategies developed to enhance the program, in agreement with the Owner.

How do we manage the concession program with DEN?

23

Framework set out in the Concession Development and Management Plan (CDMP)

How do we manage the concession program with DEN?

24

Framework set out in the Concession Development and Management Plan (CDMP)

• GHP would select and manage concession operators, subject to:

• CDMP

• GHP Procurement process

• Procurement requirements (at least 70% of locations will be competitively procured)

• Required contract terms (Mandatory Provisions)

• Incubator Unit

• ACDBE goal and standards

• Fit-out (MWBE) goal

• Program to promote exceptional performance (GHP’s PVC Program)

• Concentration of Ownership standards that apply within the GH only

• Concessionaires Design Review Process, independent for GHP but subject to general guidelines

We look forward working with you!

25

•Outreach event on 29 November 2017

•GHP Business Opportunities: 1st Quarter 2018

presentation to den business connectbusiness.flydenver.com/bizops/documents/greathall... ·...

Documents