presentation vcat 3.0 operating a v-mware cloud

© 2009 VMware Inc. All rights reserved

CIM1309: vCAT 3.0: Operating a VMware Cloud

Kevin Lees - Principal Architect – Global Centers of Excellence

Rohan Kalra– Business Solutions Architect, VMware Global Center of Excellence

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vCAT 3.0: Operating a VMware Cloud

Introduction Cloud Operations Executive Summary vCloud Architecture Toolkit Overview Operating a VMware Cloud Closing Q&A

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Presenter(s) Introduction

Kevin Lees - Principal Architect, Global Centers of Excellence Rohan Kalra – Business Solutions Architect, Global Center of

Excellence

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5

Cloud Operations Introduction

To Be Provided by Marketing

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Executive Summary: What Will We Address?

At the end of this session, participants will: • Understand WHY VMware created the vCloud Architecture Toolkit and

WHAT it consists of

• Recognize WHY VMware included Operating a VMware Cloud

• Understand WHAT the key underlying concepts of Operating a VMware Cloud are

• Be able to articulate WHAT each major section includes

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3rd Major Release of vCloud Architecture Toolkit (vCAT)

Industry leading and recognized IP to build, consume and operate a cloud Design considerations that establish confidence and credibility

Proven architecture that has become well known for its validity and effectiveness; 5 releases in 2 years Toolkit is based on hundreds of proven customer architectures

A valuable tool which provides competitive differentiation in the marketplace

vCAT 2.0 2.0.1

vCAT 3.0 Expansion of adjacent technologies and operational excellence

2012 2011 2010

Initial starting point based on early technology

vCAT 1.0

Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1

Mature and incorporating full vCloud Suite

Best Practices Update vCAT 1.6

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“The vCloud Architecture Toolkit (vCAT) provides the tools and guidance to build, operate and consume an

industry-leading cloud computing infrastructure solution”

FLEXIBLE INSTRUCTIVE VALIDATED CHARACTERISTICS

Those involved in vCloud Solution planning, design, and implementation TARGET AUDIENCE:

The cloud experts at VMware have created a clear and implementable system that customers can follow to solve a problem and achieve a specific outcome EXPERTISE:

DOCUMENT MAP vCAT INTRODUCTION

SERVICE DEFINITIONS Private | Public

ARCHITECTING a VMware vCloud Architect | Operate | Consume

IMPLEMENTATION EXAMPLES Private | Public

CO

MP

ON

EN

TS:

HYBRID VMware vCloud Use Case

Workflow Examples

Software Toolkit Examples

Source Images

Release Notes

3rd Party Integration Guidelines

Charter and Scope

vCAT is Widely Leveraged (internally & externally)

Audience Customers – Definitive source and reference for Architects Field and Partners (traditional & SI/SO) Sales – credibility (strategic & tactical discussions) PSO & SE – architecting the environment (design

considerations) VMware GSS – service tickets support resource VMware IT VMware BUs

Value Tool for consultants and architects Design considerations and patterns Supports: design, deploy, operate, and consume

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Why Include Operating a VMware Cloud?

For many customers,

technology may be easiest part of

cloud computing

Gartner Data Center Conference Poll, December 2010

N = 167

What are your three biggest challenges in cloud computing?

Not sure

Business/customer relationship

Technology

Politics

Service description & self-service interface

Culture

Funding/chargeback model

Management and operations processes

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31

36

40

46

56

62

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vCAT: Operating a VMware vCloud

Provide practical operations-focused considerations and guidance based on the vCloud Operations Framework.

Includes organizational, process, and supporting technology considerations.

Technology

People Process

Automation Leverage

Ownership

vCAT: Operating a VMware vCloud

Contents • Overview • Key Underlying Concepts:

• Process Maturity for Cloud Operations • Cloud Operations Framework • Changing Role of Information Technology • Organizing for vCloud Operations

• Cloud Business and Consumer Control • Cloud Service Control • Cloud Operations Control • Cloud Infrastructure Control • Appendices:

• Compliance Considerations • Integrating with Existing Enterprise System Management • Business Continuity

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Process Maturity for Cloud Operations

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Cloud Operations Framework – Current State

End User Computing Service Portfolio Mgmt

Request Fulfillment

Service Level Mgmt Service Validation & Testing

Service Control

Operations Control

Infrastructure Control

IT Business & Consumer Control

Demand Mgmt

Business Alignm

ent IT Efficiency

IT Financial Mgmt IT Vendor Mgmt

Asset & Configuration Mgmt

Dem

and

Supp

ly

Infrastructure Architecture Services

Infrastructure Engineering Services

Continuity Mgmt

Access & Security Mgmt

Change Mgmt

Capacity Mgmt

Availability Mgmt

Event, Incident, & Problem Mgmt

Service Catalog Mgmt

Infrastructure Deployment Services

Service Desk

IT Strategy & Policy Dev.

Monitoring

Release Mgmt

Service Reporting

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Cloud Operations Framework – Service Broker (target level)


Provisioning Mgmt

Service Level Mgmt Service Showback & Metering Service Development Mgmt

Service Control

Operations Control



Consumer Mgmt & Reporting

Accounting & Billing

Risk Mgmt Demand Mgmt

Business Alignm

ent IT Efficiency

IT Financial Mgmt

IT Vendor Mgmt

Configuration & Compliance Mgmt

ITBM

Dem

and

Supp

ly



Availability & Continuity Mgmt

Integration & Automation Mgmt

Consumer Self-Service Catalog Management Consumer

Management


Change Mgmt

Capacity Mgmt

Performance Mgmt Analytics, Trending & Metrics

Monitoring, Event, Incident, & Problem Mgmt

Proactive Operations Management

IT Risk Mgmt IT Governance

Release Mgmt



Service Desk Service Catalog Mgmt

Service Design & Development)

Request Fulfillment

Provisioning Management

Service Reporting Service Governance & Lifecycle Mgmt

Focus shifts to consumer on-demand, self-

service provisioning

Fully implemented service orientation; introduce service cost showback

Efficiency gains through purpose-

built, integrated tool implementation

Efficiency gains through purpose-

built, integrated tool implementation

Proactive Operations through

automation & purpose-built, integrated tool implementation

Efficiency gains through automation

& purpose-built, integrated tool implementation

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Cloud Operations Framework – Strategic Differentiator (Future Vision)


Provisioning Mgmt

Service Level Mgmt Service Chargeback & Metering

Service Development Mgmt

Service Control

Operations Control







Business Alignm

ent IT Efficiency

IT Financial Mgmt

IT Vendor Mgmt


ITBM

Dem

and

Supp

ly


Integration & Automation Mgmt (vCO)

Consumer Service Catalog Management Consumer Management

(Monaro, Horizon)


Change Mgmt

Capacity Mgmt


Monitoring, Event, Incident, & Problem Mgmt Proactive Operations Management

(vCOPS Suite, vFabric APM), vShield

IT Risk Mgmt

IT Governance (Digital Fuel)

Release Mgmt

Deployment Mgmt

Provisioning Management

(VSM-CP, vFabric AppDirector, vSphere 5 Image Builder & Auto

Deploy)


Service Desk

Service Design & Development

(vFabric AppDirector, VCOPS Chargeback)

Service Governance & Lifecycle Mgmt (Digital Fuel)

End User Computing

Service Control

Operations Control


IT Financial & Risk Mgmt

Business Alignm

ent IT Efficiency

IT Vendor Mgmt ITBM

Dem

and

Supp

ly


Demand Mgmt Consumer Self-Service Management



Capacity Mgmt

Change Mgmt

Service Level Mgmt


Accounting & Billing IT Governance

Compliance Mgmt

Predictive Operations Mgmt

Service Portfolio Mgmt Architecture & Engineering Services Service Design &

Development


Security Management

Service Governance & Lifecycle Mgmt

Continuity Mgmt Operations Management Provisioning Management

Consumer Service Catalog Management Consumer

Management

Infrastructure Control Infrastructure Architecture

Services Infrastructure Engineering

Services Infrastructure Deployment

Services

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Changing Role of Information Technology

Supplier Consumer

Economy

Value Provision

Agility

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Private Public

Hybrid

Changing Role of Information Technology: IT As A Service

End User Computing

End User Computing as a Service

Cloud Application Platform Applications as a Service

Cloud Infrastructure & Management Infrastructure as a Service

Service Catalog

Tech

nolo

gy S

ervi

ces

Busi

ness

Ser

vice

s Consumer

$

Service

Specifications

SLM w/SLA’s

Service Costing

Chargeback

Metering

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Infrastructure

Application Development

On-Demand IT

Organizing for Cloud Operations

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Infrastructure

Application Development

Service Broker

Tenant Operations

Organizing for Cloud Operations

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CIO

IT Business & Product Operations IT System Operations

Tenant Operations

Enterprise Architecture IT Governance

IT Strategy & Planning Analyst

Application Services

Operations Control


Network, Storage & Systems Engineers

& Admin(s)

Application & DB Architect

Application & DB Developer(s)

IT Security

Application & DB QA

Application & DB Admins

OS Specialist(s)

Datacenter Facilities

= Core Cloud CoE

Security Architect

Cloud Administrator(s)

Enterprise Architect

= Cloud CoE Champions

Cloud Service Architect(s)

Cloud Service Portfolio Manager

Service Desk

Traditional Operations Mgmt

Cloud Analyst(s)

Cloud Integration & Automation Developer(s)

Cloud Consumer Manager(s)

Application & DB Architect

Application & DB Developer(s)

Cloud Service Owner(s) IT Financial

Analyst

IT Risk Analyst

IT Demand Analyst

IT Vendor Manager

Cloud Infrastructure Architect(s)

PMO

Cloud Service Developer(s)

Cloud Service Analyst(s)

Service Broker Organizing for Cloud Operations

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Executive Sponsor

Leader Architect(s) Analyst(s)

Administrator(s)

Executive Sponsor

IT Governance

Cloud Tenant Operations Physical Networking

Physical Storage

Security Service Desk

Leader Architect(s) Analyst(s)

Administrator(s) Developer(s)

Traditional Operations Management Teams

Physical Systems

OS Specialist(s)

Enterprise Architect

Service Broker Organizing for Cloud Operations

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Cloud Business & Consumer Control

End User Computing IT Business & Consumer Control




IT Financial Mgmt

IT Vendor Mgmt

Consumer Self-Service Catalog

Management

IT Risk Mgmt

IT Strategy & Policy Development

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Cloud Service Control

End User Computing

End User Computing

Service Portfolio Mgmt

Service Level Mgmt Service Showback & Metering


Service Control

Service Desk Service Catalog Mgmt

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Cloud Operations Control

End User Computing

Operations Control





Change Mgmt

Capacity Mgmt


Monitoring, Event, Incident, & Problem

Mgmt Release Mgmt

Provisioning Mgt

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Cloud Infrastructure Control

End User Computing





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Closing

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You now understand WHY VMware developed and published the vCloud Architecture Toolkit including Operating a VMware Cloud

You should now have a basic understanding of the key underlying concepts driving WHAT Operating a VMware Cloud contains

You can now articulate WHAT each major section of Operating a VMware Cloud consists of

The vCloud Architecture Toolkit is an indispensible tool to help your IT organization begin OR accelerate their Cloud journey

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For More Information on the vCloud Architect Toolkit

http://www.vmware.com/go/vcat

http://www.vmware.com/go/vcat

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Questions?

Thank you!

presentation vcat 3.0 operating a v-mware cloud

Technology

vmware vcloud architect

cloud operations introduction

cloud experts

cloud design considerations

marketplace vcat

years toolkit

early technology vcat

vcloud solution planning