presentation3 customized training ciufo
DESCRIPTION
Presentation by Lennie Ciufo at Southern California Biotechnology ConferenceTRANSCRIPT
INTEGRATINGINTEGRATING WORKFORCE DEVELOPMENT
INTO YOUR CURRICULA
Lennie CiufoDirector Job TrainingDirector, Job Training
Los Angeles Valley College
January 13 2012January 13, 2012
Connections:Connections:
A Collaborative Strategy for Economic andEconomic and
Workforce Development pin Biomedical Manufacturing
Job Training Overview gand Customized
Baxter Model
LOS ANGELES VALLEY COLLEGE
Operating since 1994 under JTPA
JOB TRAINING• Operating since 1994 under JTPA
• Placement of more than 20 000• Placement of more than 20,000 individuals
• Training of more than 16,000 i b kincumbent workers
Successful partnerships have included:
Major Concerns of Business
Inability to advance the skill sets of the
Major Concerns of Business
Inability to advance the skill sets of the current workforce
A significant lack of trained workers available for employment by theavailable for employment by the business community
Th bThe number one resource of any business is their human resource.
Th bThe number one resource of any business is their human resource.
REGIONAL APPROACH:Employer Driven Training that Results in JobsResults in Jobs
Utilization of Existing Workforce Development SystemDevelopment System
Seamless Delivery
Results Oriented
→ New Hires→ New Hires→ Promotions
SUPPLIED by WorkSource
Centers
DRIVEN by the
Employers CentersEmployers
REGIONAL COLLABORATIVE
DEVELOPED by the
ENDORSED b thby the
Collegesby the WIBs
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”
Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up
Results of the “S F l ”“Success Formula”
Increase ProductivityIncrease Productivity
Increase Profits
Increase Retention
Increase Morale
ALL FOR LITTLE OR NO COST
SUCCESSFULSUCCESSFULIMPLEMENTATIONIMPLEMENTATION
OF THEOF THE BAXTER MODEL
ESTABLISHING NEED
In 2008, Baxter makes a business decision to expand operations in their Los Angeles plant.p p g p
Baxter begins dialogue with Job Training to meet employer new hire training needsmeet employer new hire training needs.
Job Training identifies key partners to d l t i idevelop pre-training program.
Collaboration in Action Recruitment, data management, support services, case management
Funding entity
Lead on project coordination, job training and customer service instruction
Employment! HR orientations, program supportp g pp
Baxter Biotechnical Manufacturing Academy
ListeningListeningggCurriculum DevelopmentCurriculum Development
Meeting of ExpertsMeeting of ExpertsMeeting of ExpertsMeeting of ExpertsOpen DialogOpen DialogTimelineTimelineTimeline Timeline
Flexible PilotFlexible PilotdidiFundingFunding
Baxter Biotechnical Manufacturing AcademyBaxter Biotechnical Manufacturing Academy
ListeningListeningCurriculum DevelopmentCurriculum Development
Meeting of ExpertsMeeting of ExpertsMeeting of ExpertsMeeting of ExpertsOpen DialogOpen DialogTimelineTimelineTimeline Timeline
Flexible PilotFlexible PilotF diF diFundingFunding
LAVC CurriculumManufacturing Principles
Attitude/Preparing for Workplace Success
Business Writing/VerificationBusiness Writing/Verification
Science for the Workplace
Math for the Workplace
Critical Thinking/Problem Solvingg/ g
LAVC CurriculumIntegrity/Values Ethics
Stress Management
Time ManagementTime Management
Cultural Diversity
Baxter Application Process
Time for Baxter HR procedures p
Graduation
What is the BioTech/Manufacturing Technician Academy?Technician Academy?
The BioTech/Manufacturing Technician Training Academy is an innovative ti l t i i d j bvocational training and job
placement program developed to train individuals at NO COST as entry-level manufacturing technicians in the high growthin the high-growth manufacturing/biotechnology industry sector.
Positive Outcomes . . . Creation of the Baxter Bio Medical Manufacturing 5-week Bridge Academy to train new hires for the industry. OverBridge Academy to train new hires for the industry. Over 80 individuals were hired (75% success rate).
Creation of the Baxter Leadership Academy 7-week training to serve 600 incumbent workers and serve as a layoff aversion.
I t d ti t D d d th d l t fIntroduction to Dendreon and the development of a customized bridge program to recruit and train 200 new hires in the field by June of 2011.
Lessons to build on . . .Continual program improvement is possible when one can evaluatewhen one can evaluate data about the trainees
Stakeholders shouldStakeholders should share a vision for what program success looks likelooks like
Parallel missions, mutual respect creativitymutual respect, creativity, and flexibility are key!
Job Training director Lennie Ciufo presents a certificate of excellence to Baxter plant manager Darwin Richardson.
Challenges and Opportunitiesg pp
• Providing flexible vocationalProviding flexible vocational options to meet business needs
• Identifying successful implementations and adoptingimplementations and adopting them into a college delivery system
Connections:Connections:
A Collaborative Strategy for Economic andEconomic and
Workforce Development in Biomedical Manufacturing