Presented by Chris Kelly, NHS Greater Glasgow and Clyde

‘That sounds great but how do I get there?’ – An evaluation of the effectiveness of the referral pathways

into NHS Greater Glasgow and Clyde’s (NHSGGC)into NHS Greater Glasgow and Clyde s (NHSGGC) Therapeutic Exercise programme

Chris Kelly Health Improvement Senior (Physical Activity)

NHS Greater Glasgow and Clyde

BackgroundBackground

MethodMethod

Th d i d l ff i f h• The study aimed to evaluate effectiveness of the referral pathways by: – In-depth interviews with 30 key stakeholders who

signposted/referred (or should signpost/refer) people including health professionals and Live Active Advisersincluding health professionals and Live Active Advisers

– A survey of 22 programme participants to explore their feedback on the programmefeedback on the programme.

R ltResults

What is reducing its effectiveness?What is reducing its effectiveness?• Lack of awareness and understanding of the• Lack of awareness and understanding of the

programme amongst key health professionalsLack of knowledge of classes and contentg

People going to wrong classes?Perception of role

• Limited signposting from health practitioners with contact with key target groupscontact with key target groups

• Lack of discussion with potential participantsp p pNot managing expectationsNot explaining benefits

What is reducing its effectiveness?What is reducing its effectiveness?

• Lack of classes in some areasParticularly in some deprived areasPeople won’t travel

• Not attracting people who workDay time classes

RecommendationsRecommendations

• Marketing the programme• Patient consultation rooms without internet

accessaccessPrinted information

Presentations to key practitioner groups to “sell”• Presentations to key practitioner groups to sell” benefits of the programmeSpecify health conditions targeted by programme• Specify health conditions targeted by programme

• Info to practitioners needs to emphasise their key role in signposting patientsrole in signposting patients

Emphasise need for discussion

What we didWhat we did…..

What e ha e noWhat we have now…..

1. Health Professional Pack

2 Health Professional Flowchart2. Health Professional Flowchart –quick reference guide

3 Consumer Leaflet / Poster3. Consumer Leaflet / Poster

4. Dedicated physical activity phone line

5. Website for Health Professionals

6. Website for Consumers

7. Video Clips

Physical Activity Phone Line

• Dedicated physical activity phone line –

0141 232 1860

Website for ProfessionalsWebsite for Professionals

www.nhsggc.org.uk/physicalactivity

Any questions?Any questions?