presented by: ramona mcconnell, rn kim faulkner-russell, rn cnor amy rahe, rn capa

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Heart of the Rockies Regional Medical Center Salida, Colorado Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

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Page 1: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Heart of the Rockies Regional Medical CenterSalida, Colorado

Presented by:Ramona McConnell, RN

Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Page 2: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

CUSP for Safe Surgery Perioperative Staff Safety Assessment

Purpose of this form: The purpose of this form is to tap into your experiences at the frontlines of patient care to find out what risks jeopardize patient safety in your clinical area.

Who should complete this form: All staff members.

How to complete this form: Provide as much detail as possible when answering the 4 questions. Drop off your completed safety assessment form in the location designated by the SUSP team. When to complete this form: Any staff member can complete this form at any time. Name (Optional):

Job Title:

Date:

Clinical Area:

Assess Risk for Harm

1. Please describe how you think the next patient in your clinical area will be harmed.

2. Please describe what you think can be done to prevent or minimize this harm.

Assess Risk for Surgical Site Infection

1. Please describe how you think the next patient in the OR will get a surgical site infection.

2. Please describe what you think can be done to prevent this infection.

Thank you for helping to improve safety in your workplace!

This form can be found on our website:https://armstrongresearch.hopkinsmedicine.org/susp/cusp/resources.aspx

Page 3: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

SUSP Pre-Mortem Tool

*The CUSP Premortem Tool is adapted from the work of Gary Klein at http://hbr.org/2007/09/performing-a-project-premortem/ar/1

© 2013 The Armstrong Institute for Patient Safety and Quality, The Johns Hopkins University

Page 4: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

SUSP Hospital Team Experience

Presented byKathleen Sandelli, RN, CIC

Virginia Chipps, RN, BSN, CPAN

Page 5: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

ST. FRANCIS HOSPITAL & MEDICAL CENTERHartford, CT

Located in central Connecticut

• Population 125,000

Urban, major teaching hospital affiliated with the University of Connecticut Medical School

• Licensed for 617 beds, 65 bassinets

Page 6: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Based on the membership template provided by Armstrong Institute / SUSP project

Contacted mangers of all areas involved in the care of colorectal patients

Explained the project and time commitment Asked them to solicit volunteers

First committee meeting in January 2013

SUSP Team Formation

Page 7: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Modeled our plan after a PI project where we successfully implemented changes to reduce deep sternal wound infections in cardiac surgery patients.

Determined which practices to focus on for the pre-op, intra-op and post-op phases of care

Incorporated many suggestions from the coaching calls

SUSP Plan Development

Page 8: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Main committee Meets monthly All members assigned to a subcommittee

2 subcommittees Meet monthly Assigned specific areas of focus Report progress/recommendations back to main

committee

SUSP Team Structure

Page 9: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Area of Focus Research and develop a bundle of best practices for

preparing the colorectal patient for surgery

Subcommittee led by Dr. Amanda Ayers, private practice colorectal surgeon Laura Sanzari, BSN RN, NSQIP Surgical Clinical Reviewer

Subcommittee #1 (The Preppies)

Page 10: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Oral antibiotics No change in current practice Neomycin & Flagyl day before surgery

Mechanical bowel prep No strong recommendation in literature Done by most of our colorectal surgeons

Hibiclens shower (7/1/13*) Night before & morning of surgery

* Implemented by colorectal surgery group

Preop BundleRecommendations / Implementation

Page 11: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Hair clipping – if needed (7/1/13) Moved to the pre-op area (not OR) AORN recommendation

Chlorahexidine cloth wipes to abdomen (7/1/13) Done in pre-op area

Skin prep with Chloraprep (9/1/13) Identified in Staff Safety Survey as needing improvement Now done by surgeon, resident or PA Re-educated OR staff, physicians and PAs on proper technique,

coverage area and dry time Timers purchased to assure 3 minute dry time

Preop Bundle Recommendations

Page 12: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

IV antibiotics Rocephin 2g IV and Flagyl 500mg IV

Redosing not required unless surgery is > 6 hours We have been using Invanz and Flagyl Change will save $30,000 / year

Penicillin allergic patients Cipro 400mg IV and Flagyl 500mg IV

Based on new recommendations released 1/2013**Clinical Practice Guidelines for Antimicrobial Prophylaxis in Surgery . American Journal Health System

Pharmacy vol. 70, Feb 2013

Preop Bundle Recommendations

Page 13: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Presented by Dr. Ayers at the January 2014 Department of Surgery business meeting

Best opportunity to reach both hospital employed and private practice surgeons performing colorectal surgery

Packets given to each surgeon containing: A letter from Chief of Surgery and SUSP physician

champions explaining bundle components and requesting adoption

Questionnaire about their current practices Patient handouts

Preop Bundle Implementation

Page 14: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Called or emailed surgeons who did not attend the meeting.

Emailed letter and patient handouts

Met with office managers Explained SUSP project & pre-op bundle Given packet

Handouts also sent electronically Can customize with their contact information

Preop Bundle Implementation

Page 15: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Hibiclens showers Pre-op antibiotics and mechanical prep

(Miralax) Mechanical bowel prep only

Patient Handouts

Page 16: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Subcommittee led by Dr. Scott Ellner and Dr. William Marshall Maureen Gethings MSN, RN, OR Nurse Manager

Areas of Focus Normothermia Glucose control Appropriate use of blood products

Subcommittee #2 (SUSPects)

Page 17: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Normothermia Cases audited – all compliant

Glucose Control Tracked glucose levels on all diabetic colorectal surgical

patients in pre-op, PACU and post-op units Results indicated there was room for improvement in this

area

Normothermia and Glucose Control

Page 18: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Developing comprehensive plan for optimizing management of the diabetic patient HgA1c drawn on all diabetic patients as soon as possible

once need for surgery identified

If preop HgA1c is elevated (non-emergent cases) PCP / Endocrinologist to address diabetes management Ideally want to see 2 weeks of adequate glucose control pre-op Consideration of postponing case if HgA1c > 8.5

Appropriate glucose management during hospital stay

Glucose Management Goals

Page 19: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Administration of blood products is associated with increased risk of SSI

Our NSQIP data shows our blood product usage is above average

Blood Product Use

Page 20: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Beginning audit of colon surgery charts since January 2013

Identify patterns of usage and opportunities for improvement

If audit results indicate room for improvement Treat pre-op anemia - time permitting Evaluate blood product conservation strategies Establish appropriate threshold for transfusion in

hemodynamically stable patient

Blood Products

Page 21: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Administered patient safety surveys in February 2013

HSOPS Staff Safety Assessment (4 questions)

Evaluated responses and assigned them to categories

Helped guide subcommittee work

Safety Surveys

Page 22: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Analyzed responses from staff safety assessment

Identified common and recurring themes

Defect chosen – preop area Production pressure and lack of a consistent closed loop Communication between disciplines Assigned to subcommittee with members of affected

areas

CUSP

Page 23: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA
Page 24: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Implementation of the colorectal preoperative bundle Added bonus - savings of $30,000 with antibiotic change

Raised awareness of the impact of SSI’s and the role of each discipline in prevention

Committee is engaged and enthusiastic

Improved lines of communication between disciplines

SUCCESSES

Page 25: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Multiple groups working with some overlap in agendas (PAT, SUSP, Exit Only)

Employed surgeons vs. private practice general surgeons

A few resistant to implementing all the bundle elements

Coordination of diabetes management Must begin at time of decision for surgery

CHALLENGES

Page 26: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

SCIP misses – shave vs. clip Different staff responsible for clipping Learning curve for terminology Will resolve April 1st with documentation in EPIC

Timing with EPIC implementation on April 1 Competing priorities

CHALLENGES

Page 27: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Continued use of the pre-op bundle components

Improved glucose management

Maintaining improved communication

Once established, will need to be audited to ensure continued compliance

Sustainability of SUSP

Page 28: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

SUSP TeamExecutive Champion Patricia Jagoe MSN Executive Director, Surgery Physician Champion Scott Ellner, DO Vice Chair, Surgery

Director of Surgical Quality Team Leaders (2) Ginny Chipps, RN, BSN, CPAN

Kathy Sandelli, RN, CIC Nurse Manager, PACU Infection Prevention

Physicians Amanda Ayers, MD William Marshall, DO

Colorectal Surgeon Director of Trauma

Physician Assistants (2) Mary Ann Mecca, PA-C Kim Bellevance, PA-C Kathryn Sonneborn, PA-C

Surgery Lead PA Surgery Surgery

Anesthesia (2) Frank Rosenberg, MD Sivasenthil Arumugam, MD

Director of Anesthesia Anesthesiologist

Surgical Quality (1) Laura Sanzari, RN, BSN NSQIP Coordinator Pre-op Unit (4) Lori Zagaja, RN BSN

Diane Stadmeyer, RN, MSN Carol Branche, RN Ann McAdoo, RN

Nurse Manager Supervisor Staff Nurse Staff Nurse

PACU (2) Michelle Drabkin, RN BSN Ginny Chipps RN BSN

Staff Nurse Nurse Manager

Page 29: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

SUSP TeamOperating Room (8) Maureen Gethings, RN, MSN

Vilma Marquez, RN Christine Thoering, RN BSN Ester Coutan-Julien RN Pam Rowley, CST Marcia Schwer, CST Dawn Hydes, RN MSN Diana Martin, RN MSN

Nurse Manager Staff Nurse Staff Nurse Staff Nurse Surgical Tech Surgical Tech Nurse Educator Nurse Educator

Post Op Unit (2) Linda Morris, RN, MSN Joanne Krol, RN BSN Zina Ruban, RN, BSN

Staff Nurse Staff Nurse Clinical Nurse Leader

Infection Prevention (2) Kathy Sandelli RN Infection Preventionist Director, Infection Prevention

Research (1) Alph Emmanuel, MD Department of Surgery Pharmacy (1) Greg Kratz, PharmD OR Pharmacist Ad Hoc Members (3) John Jorge

Patricia Yario, RN Stacey Glowaky, RN

Central Sterile Processing Case Management SCIP Data Abstractor

Page 30: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Please feel free to contact us with any further questions:

◦Kathy Sandelli (860)714-5472

[email protected]

◦Virginia Chipps (860) 714-5586

[email protected]

QUESTIONS/COMMENTS

Page 31: Presented by: Ramona McConnell, RN Kim Faulkner-Russell, RN CNOR Amy Rahe, RN CAPA

Content Call Evaluation

We want to ensure that the content calls provide useful and pertinent information for the SUSP teams. For this reason we request that you complete

a brief evaluation following each call. The evaluation may be found at the following link:

https://www.research.net/s/SUSP_C1_2_Content_Eval

If you are not able to reach the link from the slide, please cut & paste the URL into your browser.

Next Call“Deep Rooting your Data”

Date: Tuesday, April 1, 2014 Time: 4pm EST