presenting the 18th annual health insurance summit...cindy shay, director health partnerships and...

KEYNOTE ADDRESSES FROM:

ALSO FEATURING:

Health Insurance Summit

PRESENTING THE 18TH ANNUAL

REGISTER NOW www.informa.com.au/hisummit

5 – 6 June 2019 | Rydges World Square, Sydney

Repeating the successful collaborative effort delivered by

the 2018 PHI reforms

Dr Rachel David, CEO, Private Healthcare Australia

What now? PHI directions and challenges after the Federal

Election Shaun Gath, Principal,

Narrabundah Partners

Fighting for relevance - The Southern Cross story

Nick Astwick, CEO, Southern Cross Health Society, New Zealand

Out-of-pocket medical costsProfessor Brendan Murphy, Chief

Medical Officer, Department of Health

Chris Zinn, CEO, PHIIA

Kate Munnings, Chief Operating Officer, Ramsay Health Care

Justin James, Director, Customer Growth, Bupa, Australia & NZ

Cindy Shay, Director Health Partnerships and Innovation, Bupa, Australia & NZ

Rhod McKensey, Group Executive, Australian Residents Health Insurance, nib Group

James Downie, CEO, Independent Hospital Pricing Authority

Matthew Koce, CEO, Members Health Fund Alliance

Professor Adam Elshaug, HCF Research Foundation Professorial Fellow; Professor of Health Policy and Co-Director, Menzies Centre for Health Policy, The University of Sydney

Jacqueline Ball, Executive Director of Government Relations, NSW Health

Brendan Mills, Chief Information Officer, nib Group

PRE-CONFERENCE WORKSHOP 4 JUNE 2019 | 1:30PM – 4:30PMKeeping regulators satisfied & customers happy!

Paris Petranis, Partner, K&L Gates Vanessa Baic, Special Counsel, K&L Gates

DAY ONE LUNCH SPONSOR:

GOLD SPONSOR: DAY TWO LUNCH SPONSOR:

PANEL SPONSOR: SUPPORTED BY:NETWORKING FUNCTION SPONSOR:

8:50 OPENING | Opening remarks from the Chair

Shaun Gath, Principal, Narrabundah Partners

9:00 OPENING KEYNOTE ADDRESS

Repeating the successful collaborative effort delivered by the 2018 PHI reforms

— Government and stakeholders must address rising healthcare costs or PHI participation could drop to 30% by 2030-2035, increasing pressure on the public sector

— PHA is calling for the restoration of the PHI rebate to 30% for low and middle-income earners

— Healthcare affordability, ensuring patients are provided with the “right care”– right patient, right setting, right time

— A more affordable and accessible dental health system has meant health funds have been able to reduce out-of-pocket costs for consumers


9:35 KEYNOTE ADDRESS | What now? PHI directions and challenges after the federal election

— Working with a regulator wanting to “ratchet up the mongrel” (Byers evidence to FSRC)

— Bedding down recent regulatory changes...and bracing for more

Shaun Gath, Principal, Narrabundah Partners

10:10 INTERNATIONAL ADDRESS | Fighting for relevance – The Southern Cross story

— Overview of the New Zealand health and private insurance systems

— Operating in a market with no government incentives

— The private health proposition

— The Southern Cross strategy


10:45 Networking and refreshment break

11:15 Low-value care measured across 4 PHI funds (and 68% of Australian members)- Fascinating results but where to now?

— Results presented of low-value care (eg prevalence, costs) for 3 state health departments and 4 PHI funds

— Discuss how this national safety and quality agenda can be advanced from a policy perspective

— Can this coordinated effort help drive reforms that allow PHI funds more leverage to reduce low-value care?

Professor Adam Elshaug, HCF Research Foundation Professorial Fellow; Professor of Health Policy and Co-Director, Menzies Centre for Health Policy, The University of Sydney

11:55 APRA’s review of the private health insurance capital framework

Peter Kohlhagen, Senior Manager, Policy Development, Australian Prudential Regulation Authority

12:30 How technology is bringing the health system to the Doctor

Rami Weiss, CEO, HealthShare

12:50 Lunch and networking break

13:50 Fair customer practices – A Bupa perspective — Customer led culture

— Motivation and reward

— Governance and consequence


14:25 Flipping the coin: From low value to high value care — Enabling context, policy and institutions for value and patient-centred care

— Measuring outcomes and costs

— Paying for outcomes

Alison Verhoeven, Chief Executive, Australian Healthcare & Hospitals Association

15:00 PANEL DISCUSSION | Strategies to minimise premium increases

— Industry consolidation

— Regulatory tone

— Innovation

— Managing consumer expectations and communications

Moderated by: Shaun Gath, Principal, Narrabundah Partners




16:10 The headwinds confronting PHI and opportunities to grow participation


16:45 PANEL DISCUSSION | CEO/Senior leader panel

Moderated by: Shaun Gath, Principal, Narrabundah Partners


Kate Munnings, Chief Operating Officer, Ramsay Health Care


Rhod McKensey, Group Manager, Australian Residents Health Insurance, nib Group

17:30 Closing remarks from the Chair

17:35 Networking Function

Health Insurance Summit Wednesday 5 June 2019 DAY 1

REGISTER NOW www.informa.com.au/hisummit

VENUE DETAILS

Rydges World Square, 389 Pitt St, Sydney NSW 2000

Phone: (02) 8268 1888, www.rydges.com/Sydney/Hotels

8:50 OPENING | Opening remarks from the Chair


9:00 Achieving improved transparency in surgery — RACS approach to surgical variation

— Tackling excessive fees

— Improving communication

John Biviano, Deputy CEO, Royal Australasian College of Surgeons

9:35 Moving towards value – ABF into the future — Update on status of ABF in the public hospital system

— Introduction of safety and quality into the national pricing model

— Future directions for hospital funding model development


10:10 CASE STUDY | Easing the pinch on health insurance profits- Automating health claims processing

Processing member health insurance claims can be complex and time consuming. Meanwhile, members expect better experiences. Find out how a health insurer has improved productivity and member experience by automating their claims processing, resulting in improved retention with faster member reimbursements and a reduction in cost to serve and processing errors.

Matt Parkinson, GM Sales & Solutions, Computershare


11:05 KEYNOTE ADDRESS | Out-of-pocket medical costs

Professor Brendan Murphy, Chief Medical Officer, Department of Health

11:40 PANEL DISCUSSION | The impact and future of private patients in public hospitals

— Impact of private patients in public hospitals

— Why private patients use public hospitals? What’s in it for members/Drs/hospitals?

— Why the increase in recent years and varying levels in States?

— Solutions-How can/should it be implemented and monitored? Consequences/ramifications

Moderated by: Joanna Green, Principal, Hive Legal

Jacqueline Ball, Executive Director of Government Relations, NSW Health

Professor Brendan Murphy, Chief Medical Officer, Department of Health


12:25 Trends in health and care

Vinay Chand, Managing Director, Health Solutions, Civica

12:45 Lunch and networking break

13:45 The consumer comparison and choice — What does comparison deliver?

— How do they compare?

— What do they choose?


14:20 The next horizon — Creating solutions to non-traditional competitors…and fast

— Industry pivot-Helping people when they are well

Cindy Shay, Director Health Partnerships and Innovation, Bupa, Australia & NZ

14:55 CLOSING DISCUSSION | PHI and data — Opportunities and the value of data (for example, MyHealthRecord, member surveys of providers, out of pocket expenses etc)

— Restrictions on use of data (various laws that restrict use or impose obligations on management of data)

— Risks to sensitive data and Prudential Standard CPS 234 Information Security

— Gaining member trust as custodians of valuable health data

Ella Cannon, Senior Associate, Hive Legal

Riaan Rheeder, MD, Sharecare

Brendan Mills, Chief Information Officer, nib Group

15:40 Closing remarks from the Chair

15:45 End of summit

DAY 2Health Insurance Summit Thursday 6 June 2019

Keep updated on exclusive speaker interviews and other specialist content pieces at Informa Insights – www.informa.com.au/insights

SPONSORSHIP AND EXHIBITION OPPORTUNITIES

Excellent opportunities exist to showcase your organisation.

For further information, please contact:

Danielle Newman

Telephone: +61 (2) 9080 4432

Email: [email protected]

PRE-CONFERENCE WORKSHOP | 4 JUNE 20191:30PM – 4:30PM

Keeping regulators satisfied & customers happy!

This workshop will identify issues commonly raised by regulators and members from a legal perspective in relation to:

— Advertising/marketing

— Notification of product changes (including recent ACCC enforcement action)

— Clarity of product information

— Privacy

— Tips on how to minimise the risk of these issues occurring

Paris Petranis, Partner, K&L Gates

Vanessa Baic, Special Counsel, K&L Gates

For full terms and conditions, please visit:www.informa.com.au/hisummit

Easy Ways to Register Web www.informa.com.au/hisummit

Telephone +61 (0)2 9080 4307 – Quoting P19A05

Email [email protected] – Quoting P19A05

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Pricing DetailsRegister Early & Save Early Bird Rate

Book & pay by 29 March 2019

Standard RateBook & pay from 30 March 2019

Two day conference PRICE GST TOTAL SAVE PRICE GST TOTAL

Hospital Rate $2095 $209.50 $2304.50 $400 $2495 $249.50 $2744.50

Standard Rate $2895 $289.50 $3184.50 $300 $3195 $319.50 $3514.50

Hospital Rate – Two Day Conference plus Workshop $2595 $259.50 $2854.50 $400 $2995 $299.50 $3294.50

Standard Rate – Two Day Conference plus Workshop $3395 $339.50 $3734.50 $300 $3695 $369.50 $4064.50

Health Insurance Summit5 – 6 June 2019 | Rydges World Square, Sydney

in

If undeliverable return to: PO BOX Q1439, SYDNEY NSW 1230

POSTAGE

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AUSTRALIA

presenting the 18th annual health insurance summit...cindy shay, director health partnerships and...

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