president’s corner - hancock lumber...named prosales dealer of the year! a year seems to go by...

IN THIS ISSUE:

SPONSORED BY:

ISSUE 18 | WINTER 2016 | Hancock Lumber Company Presents

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President’s Corner

Kevin Hancock, PresidentHancock Lumber [email protected]

MARKET WATCH. The Softwood Lumber Agreement and a new admin-istration – what does this mean for our industry?

ANDERSEN VERILOCK SECURITY. Learn more about Andersen’s VeriLock sensors that highlight a connected home while preserving beauty, war-ranty, and help maximize energy ef-ficiency.

HANCOCK 2.0 We are always work-ing to make things easier and more ef-ficient for our customers, vendors, and employees. Check out our 2.0 differ-entiators that help set Hancock apart!

SAFETY FIRST! Two of Hancock’s sawmills recently became SHARP certified through the OSHA safety program. This is an elite certification held by fewer than 2,000 companies nationwide!

BREAKING NEWS! Hancock Lumber named ProSales Dealer of the Year!

A year seems to go by faster when you get older because it in-creasingly becomes a smaller part of your entire life. When I was a kid, summer vacation alone seemed to last forever. When you are 5, a single year covers 20% of your life. When you are 50, a year accounts for 2% of your life. This is why time accelerates as we get older! There is an advantage to this phenomenon. Time becomes more valuable as you age. You respect it more. You come to

terms with your own vulnerability at the hands of time. This can serve to make us more strategic about how we use our time. In our work life, treat-ing time as a precious resource leads to good decision-making. What people and organizations do I want to be connected to? Who do I want to spend my time with? What do I want to spend my time doing? This is all at the heart of our business values and strategy at Hancock Lum-ber. A work philosophy should enhance and support a life philosophy. First, we want to hang out with great people (employees, customers & suppliers). We want to hang out with people who are organized, collaborative, smart and big-hearted. Getting connected to people who save you time and bring posi-tive energy into your life and work requires conscious thought and effort. Second, we want to work in partnership with customers and suppliers as a single team, not three teams. It is impossible to streamline the construc-tion process with manufacturers, retailers, and contractors operating in silos. We love builders, distributors, and employees that will collaborate, share information, and make time for planning with the goal of increasing accuracy and cutting out waste. It takes time to be thoughtful about the network of people you are connected to. It takes time to plan and build out strategies to increase accuracy and reduce waste. But, the benefits of getting organized with the right people are powerful. In 2016 our accuracy rate (as measure by customer credits) improved again, for the 10th year in a row—this time by 5%. Our delivery efficiency (as measured by the volume of product on a truck) also increased again—this year by 8%. These types of metrics are not just—or even pri-marily—about making money; they are about that precious resource, time. Freeing up time is a powerful act. Each individual, each company can then decide how they want to re-invest that time and energy to make their work and lives more valuable. As this year ends, I am aware and thankful of the people Hancock Lumber hangs out with! Hancock Lumber is nothing more than the people it attracts and by that standard this company is blessed. So, I salute the amazing group of employees, customers, and suppliers that give life to our brand and add value to a world short on time. Thank you!

A work philosophy should enhance and support a life philosophy

TH

E

MARKET WATCH UPDATESFrom Hancock Lumber’s Retail Operations Center

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ISSUE 18 | WINTER 2016 | HANCOCK LUMBER COMPANY | THE BUILDER BUZZ

U.S./Canadian Softwood Lumber Agreement | The Soft-wood Lumber Agreement ended its nine-year run in October 2015. After more than a yearlong standstill, there is still no agreement. And, it doesn’t look like there will be one any-time soon. The Committee Overseeing Action for international Trade Investigations or Negotiations (Coalition) petitioned the U.S. Department of Commerce and the U.S. International Trade Commission to restore the conditions of fair trade in softwood lumber between the United States and Canada. There are too many unknowns to know what may happen and when. With a new U.S administration coming to office there is little chance of resolution anytime soon. With new people entering the ne-gotiations they will basically be starting over from scratch. We will continue to keep you updated as we learn more.

Simpson Strong-Tie has announced a 6% increase on all connectors and steel shear walls, effective De-cember 1,2016. Since January 2016, U.S. Steel prices have increased more than 50%.

Allura Fiber Cement boards, no price increase.

Cedar 2x4 and 2x6 is up 4-8%. All cedar products will be increasing in cost, however, the exact amount is unknown at this time. Cedar clapboards continue to be difficult to get especially vertical grain products, both solid and finger-jointed.

Douglas fir boards and pattern stock availability from mills is challenging, depending on the product. The good news? Prices have stabilized.

Dow sheathing announced a 2-5% price increase.

Homasote boards are also experiencing a price in-crease of 2-5%.

OSB prices continue to be 20% higher than this time last year, but have traded within a $10-$15 per thou-sand range for the last six months.

Sierra Pacific windows has announced a price in-crease range from 4% - 9% effective January 5th, 2017 for their aluminum clad, all-wood, and vinyl product lines.

Kitchen cabinet companies have announced price increases ranging from 3-5%.

PRICE WATCH

94.3%

+18%

17,500

WHAT’S HAPPENING AT HANCOCK LUMBER New faces, spaces, and trucks to watch for around the company

RAY COLLET PROMOTED TO GENERAL MANAGER IN WINDHAM. It’s always exciting when we have an opportunity to promote from within Team Hancock. Over the years, many of our employees start in one position and work their way through the ranks, earning spots at leading roles throughout our retail and sawmill divisions. Mark Hop-kins, COO of the retail division, recently announced Ray Collet as the new Windham facility General Manager. A former Account Manager for over seven years, Ray was looking to expand his role at the company and was a great fit for the open position.

Mark commented on promoting Ray to Windham GM, “I am very excited with the en-thusiasm Ray has for this new opportunity and am confident he will be a great leader for our employees and customers.”

NEW MILLWORK BUILDING IN BRUNSWICK. We are excited to announce our plans to build a new millwork warehouse at our Brunswick campus. With demoli-tion complete, it is now time to build! Here’s a quick look at what is coming:

FREIGHTED! NEW ADDITIONS TO OUR FLEET. Coming in 2017 to Hancock lumberyards near you….TWO brand new, world-class boom delivery trucks! Our Bridgton and Wind-ham locations will receive the new boom trucks. Keep your eyes out as these trucks should be rolling and operational in June.

Interested in custom jobsite signs for your upcoming projects? We are getting ready to place our order for 2017, and would love to work with you to co-op these signs. All we need is your company logo, contact name, phone number, and website (if applicable).

Speak with your Account Manager about getting started with Hancock custom jobsite signs! Or, go online to upload your logo and contact details, as well as quantity requested to our market-ing department and get your order started:

www.HancockLumber.com/CustomJobsiteSigns

PARTNERS IN BUILDING: PROMOTE YOUR WORK WITH CUSTOM JOBSITE SIGNS!

Windham is one of our largest facilities, handling much of the company’s logistics and delivery work, and is also home to our wall panel division. Please help us in congratulating Ray on earning this management position!

5,000 sq. ft building to safely store special order product for our customers.

Demolition started in November 2016, and the project is scheduled to be completed in June 2017.

Benefits include: improved storage of millwork and kitchen products, ware-house at loading dock height to improve safety and efficiency, and both inbound and outbound doors to allow for maximum efficiency.

•

•

•

Bobby Morissette, General Manager of the Brunswick location, commented, “This new millwork storage building will enable us to better store our customers’ products and service their jobsites. Our team is excited about how this will improve their workflow, and enhance the customer experience.”

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VERILOCK® SECURITY SENSORS

No one is doing more to make windows and patio doors part of today's smart home than Andersen. Andersen Connect products include patented VeriLock® wireless security sensors, which can be integrated with our hardware. These sensors not only tell you if a window or patio door is open, but also if it's locked or unlocked.* No other sensors can do that.

*When properly configured and maintained with a professionally installed security system and/or self-monitoring system compatible with Honeywell® 5800 controls. See your dealer for more information. **Based on testing of (32) A-Series double-hung windows. Air loss through unlocked windows will vary based on window type and age, pressure differential, temperatures inside and outside the home, altitude and application.†Visit andersenwindows.com/warranty for details. ††200 Series gliding patio doors only.

THE SMARTEST TECHNOLOGY FOR THE SMARTEST HOMES

CONNECTED HOME Now you can monitor your windows and doors when you’re away from home like you can monitor your thermostat or lighting.*

PRESERVES BEAUTY VeriLock sensors come in a variety of colors to complement many Andersen® hardware and interior finishes.

HELPS MAXIMIZE ENERGY EFFICIENCY Windows that are closed, but unlocked lose air at a rate up to 3X that of a closed and locked window.** VeriLock sensors tell you which windows and doors are open or unlocked* so you can manage your units for maximum energy efficiency.

MAINTAINS WARRANTY Other sensors require drilling which can void warranties. Our sensors require no drilling and come with their own limited warranty.†

QUICK, EASY INSTALLATION If you already have Andersen products, VeriLock wireless security sensors can be easily integrated with the hardware.

Whether for new windows and patio doors or those already installed in your home, VeriLock sensors

are available for the following Andersen® products: 400 Series, A-Series, E-Series and 200 Series††

VeriLock® sensors received a 2016 Consumer Electronics Show (CES) Honoree Award in the Smart Home category.

StoneGold Dust Taupe GrayBlack White

For more information, visit andersenwindows.com/connect

BEAUTY. PERFORMANCE. CRAFTSMANSHIP. The best DOORS overlook NOTHING.

SHOWN: A-SERIES FRENCHWOOD® HINGED PATIO DOORS. SEE YOUR DEALER FOR COASTAL OPTIONS IN YOUR AREA.

Every Andersen® door features proven durability, protection from harsh elements, and a style that’s

both breathtaking and refreshingly all your own.

SHOP OUR ENTIRE COLLECTION AT ANDERSENWINDOWS.COM.

©2016 Andersen Corporation. All rights reserved. MS1612_1618

MS1612_1618_Hancock_BoB_EastCoast_Ad.indd 1 12/8/16 11:31 AM

webTrack24/7 Account Access

On Time and In FullYour Top Priority Is Ours Driver Promise

Joint Business PlanningWe Keep You Building

Advanced Shipment+ Special Order Notification

DONE!

Fully Freighted Trucks= Fewer Jobsite Interruptions

Browse on Your ScheduleBuild Your Cart, Always Open Online

Kitchen CentersPackages, Showrooms + Galleries

Window ServiceFactory-Trained Techs

Signature Capture + PhotosDelivery Confirmation and Accuracy

Engineered Wall PanelsSave Time. Save Money.

Eastern White PineGrown in Maine. Manufactured in Maine.

• OTIF = TOP BUILDER PRIORITY

• = HANCOCK’S TOP PRIORITY: - WE RECORD, - TRACK, - AND REVIEW

OTIF DATA FOR EVERY SINGLE DELIVERY TICKET!

• COMMUNICATION SYSTEMS ENSURE ACCURACY

• HIGHEST QUALITY PRODUCTS INCLUDING PREMIUM GRADE STUDS, PRO FINISH PINE + MORE

• FACILITY UPGRADES TO ENSURE PRODUCT STORED UNDER COVER

OUR DRIVER PROS PROMISE TO:

• CALL EN ROUTE TO CUSTOMER JOBSITES

• CALL IF RUNNING LATE

• CALL IF ORDER IS DROPPED OFF AND NOBODY IS ON-SITE

• ALWAYS ASK FOR CREDIT RETURNS WHILE ON-SITE

• LEAVE OUR BUSINESS CARDS AS POINT OF CONTACT

Our drivers play a critical role in our logistics success, customer service, and communication. Call-ahead notification allows for better planning; less time wasted means more time building!

• 24/7 ACCOUNT INFO ACCESS

• ORDERS, INVOICES & CREDITS

• PURCHASE HISTORY

• STATEMENTS

• REAL-TIME INVENTORY

• REAL-TIME PRICING

• BROWSE HANCOCK ONLINE BY: - DEPARTMENT - PRODUCT GROUP - BRAND

• QUICK LIST QUOTES

• EXPORT TO EXCEL

• EXPORT TO QUICKBOOKS

• INCREASED PLANNING AND CAPACITY

• FEWER JOBSITE INTERRUPTIONS

• LESS PAPERWORK

• MORE TIME FOR BUILDING

• REDUCED CARBON FOOTPRINT

Logistics managers coordinate their location’s fleet and drivers to maximize efficiencies, best utilizing our resources to gain capacity and better serve our customers.

• COMMUNICATION THROUGH THE ENITRE ORDER CYCLE

• SPECIAL ORDERS ARE SCANNED UPON ARRIVAL AND GENERATE AN INSTANT COMMUNICATION TO LET YOU KNOW THEY ARE HERE

• ADVANCED SHIPMENT NOTIFICATION ALERTS YOU WHEN YOUR ORDER HAS BEEN SCHEDULED FOR DELIVERY TO THE JOBSITE

• COMMUNICATION HELPS WITH PLANNING AND DELIVERY SUCCESS

• ANNUAL REVIEW OF BUSINESS PARTNERSHIP

• YEAR OVER YEAR METRICS

• UNDERSTAND BUILDER PRIORITIES

• COMMUNICATE OPPORTUNITIES FOR ONGOING SUCCESS

• THANK YOU FOR YOUR BUSINESS, WE APPRECIATE YOU

The only thing we love more than the data we collect is having the opportunity to share it with customers! Hancock Lumber is committed to its customers as a building materials supplier, but also as a business partner!

• 3 SAWMILLS IN MAINE THAT EMPLOY OVER 200 PEOPLE IN THE STATE

• LOCALLY SOURCED LOGS

• DOZENS OF PATTERNS

• PROPRIETARY GRADES AND TEXTURES

• INDIGINOUS SPECIES THAT IS TIME-TESTED FOR MAINE’S HARSH WEATHER

• DIRECT ACCESS TO MANUFAC- TURING FOR CUSTOMIZATION

• MADE IN MAINE

• BUILT-TO-ORDER PANELS

• FACTORY CONTROLLED ENVIRONMENT

• NO SPECIAL EQUIPMENT OR EXTRA FRAMING TECHNIQUES REQUIRED

• BOTH RESIDENTIAL AND COMMERCIAL APPLICATIONS

• DELIVERED DIRECT TO YOUR JOBSITE

• SAVE TIME AND REDUCE WASTE

• YEAR-ROUND BUILDING

• MADE IN MAINE

• PART OF OUR PROPRIETARY LOGISTICS DELIVERY CYCLE

• ENSURE YOUR DELIVERIES HAVE BEEN RECEIVED AND ARE IN PROPER CONDITION

• PHOTOS AND SIGNATURES AVAILABLE TO HELP TRACK DOWN DELIVERIES ON A BUSY JOBSITE

ª TRANSPARENCY FROM OUR YARD TO YOURS

• SUPPORTS PLANNING AND COMMUNICATION INITIATIVES

• SUPPORTS OTIF

• PROFESSIONAL KITCHEN AND BATH DESIGNERS ON-SITE

• BEST IN CLASS SHOWROOMS THROUGHOUT MAINE AND NH

• PRODUCTS FOR EVERY STYLE, SPACE, AND BUDGET

• ONLINE GALLERIES, DESIGNER BIOS, TIPS AND TRENDS

• CABINETS, COUNTERTOPS, HARDWARE, TILE, AND ACCESSORIES

• FLAGSHIP HOME AGAIN SHOWROOMS IN BRUNSWICK, KENNEBUNK, SOUTH PORTLAND + NORTH CONWAY

• BROWSE HANCOCK’S INTERACTIVE WEBSITE

• VIEW ALL IN-STOCK PRODUCTS, COMPLETE WITH: - PRICING - QUANTITIES ON HAND - STOCKING LOCATIONS

• ACCESS MANUFACTURER RESOURCES SUCH AS: - BROCHURES/SPECS - WARRANTIES

• TEAM HANCOCK WILL FOLLLOW UP DIRECTLY TO PROCESS YOUR ORDERLooking for special-order products? Our knowledgable team can provide quotes and material lists to fit the specs of your project.

• AWARD-WINNING, NATION- ALLY RECOGNIZED WINDOW AND DOOR SERVICE TEAM

• FACTORY TRAINED TEAM WITH 30+ YEARS HANDS-ON EXPERIENCE

• BENEFITS INCLUDE ACCESS TO FIELD EXPERTS FOR INSTALLA- TION ISSUES, PARTS, REPLACE- MENT, SITE WALK THROUGHS, REPAIRS, AND MORE!

• COMPLETE WINDOW SUPPORT FROM ORDER PLACEMENT, DELIVERY, AND FOLLOW UP SERVICE

webTrack24/7 Account Access

On Time and In FullYour Top Priority Is Ours Driver Promise

Joint Business PlanningWe Keep You Building

Advanced Shipment+ Special Order Notification

DONE!

Fully Freighted Trucks= Fewer Jobsite Interruptions

Browse on Your ScheduleBuild Your Cart, Always Open Online

Kitchen CentersPackages, Showrooms + Galleries

Window ServiceFactory-Trained Techs

Signature Capture + PhotosDelivery Confirmation and Accuracy

Engineered Wall PanelsSave Time. Save Money.

Eastern White PineGrown in Maine. Manufactured in Maine.

• OTIF = TOP BUILDER PRIORITY

• = HANCOCK’S TOP PRIORITY: - WE RECORD, - TRACK, - AND REVIEW

OTIF DATA FOR EVERY SINGLE DELIVERY TICKET!

• COMMUNICATION SYSTEMS ENSURE ACCURACY

• HIGHEST QUALITY PRODUCTS INCLUDING PREMIUM GRADE STUDS, PRO FINISH PINE + MORE

• FACILITY UPGRADES TO ENSURE PRODUCT STORED UNDER COVER

OUR DRIVER PROS PROMISE TO:

• CALL EN ROUTE TO CUSTOMER JOBSITES

• CALL IF RUNNING LATE

• CALL IF ORDER IS DROPPED OFF AND NOBODY IS ON-SITE

• ALWAYS ASK FOR CREDIT RETURNS WHILE ON-SITE

• LEAVE OUR BUSINESS CARDS AS POINT OF CONTACT

Our drivers play a critical role in our logistics success, customer service, and communication. Call-ahead notification allows for better planning; less time wasted means more time building!

• 24/7 ACCOUNT INFO ACCESS

• ORDERS, INVOICES & CREDITS

• PURCHASE HISTORY

• STATEMENTS

• REAL-TIME INVENTORY

• REAL-TIME PRICING

• BROWSE HANCOCK ONLINE BY: - DEPARTMENT - PRODUCT GROUP - BRAND

• QUICK LIST QUOTES

• EXPORT TO EXCEL

• EXPORT TO QUICKBOOKS

• INCREASED PLANNING AND CAPACITY

• FEWER JOBSITE INTERRUPTIONS

• LESS PAPERWORK

• MORE TIME FOR BUILDING

• REDUCED CARBON FOOTPRINT

Logistics managers coordinate their location’s fleet and drivers to maximize efficiencies, best utilizing our resources to gain capacity and better serve our customers.

• COMMUNICATION THROUGH THE ENITRE ORDER CYCLE

• SPECIAL ORDERS ARE SCANNED UPON ARRIVAL AND GENERATE AN INSTANT COMMUNICATION TO LET YOU KNOW THEY ARE HERE

• ADVANCED SHIPMENT NOTIFICATION ALERTS YOU WHEN YOUR ORDER HAS BEEN SCHEDULED FOR DELIVERY TO THE JOBSITE

• COMMUNICATION HELPS WITH PLANNING AND DELIVERY SUCCESS

• ANNUAL REVIEW OF BUSINESS PARTNERSHIP

• YEAR OVER YEAR METRICS

• UNDERSTAND BUILDER PRIORITIES

• COMMUNICATE OPPORTUNITIES FOR ONGOING SUCCESS

• THANK YOU FOR YOUR BUSINESS, WE APPRECIATE YOU

The only thing we love more than the data we collect is having the opportunity to share it with customers! Hancock Lumber is committed to its customers as a building materials supplier, but also as a business partner!

• 3 SAWMILLS IN MAINE THAT EMPLOY OVER 200 PEOPLE IN THE STATE

• LOCALLY SOURCED LOGS

• DOZENS OF PATTERNS

• PROPRIETARY GRADES AND TEXTURES

• INDIGINOUS SPECIES THAT IS TIME-TESTED FOR MAINE’S HARSH WEATHER

• DIRECT ACCESS TO MANUFAC- TURING FOR CUSTOMIZATION

• MADE IN MAINE

• BUILT-TO-ORDER PANELS

• FACTORY CONTROLLED ENVIRONMENT

• NO SPECIAL EQUIPMENT OR EXTRA FRAMING TECHNIQUES REQUIRED

• BOTH RESIDENTIAL AND COMMERCIAL APPLICATIONS

• DELIVERED DIRECT TO YOUR JOBSITE

• SAVE TIME AND REDUCE WASTE

• YEAR-ROUND BUILDING

• MADE IN MAINE

• PART OF OUR PROPRIETARY LOGISTICS DELIVERY CYCLE

• ENSURE YOUR DELIVERIES HAVE BEEN RECEIVED AND ARE IN PROPER CONDITION

• PHOTOS AND SIGNATURES AVAILABLE TO HELP TRACK DOWN DELIVERIES ON A BUSY JOBSITE

ª TRANSPARENCY FROM OUR YARD TO YOURS

• SUPPORTS PLANNING AND COMMUNICATION INITIATIVES

• SUPPORTS OTIF

• PROFESSIONAL KITCHEN AND BATH DESIGNERS ON-SITE

• BEST IN CLASS SHOWROOMS THROUGHOUT MAINE AND NH

• PRODUCTS FOR EVERY STYLE, SPACE, AND BUDGET

• ONLINE GALLERIES, DESIGNER BIOS, TIPS AND TRENDS

• CABINETS, COUNTERTOPS, HARDWARE, TILE, AND ACCESSORIES

• FLAGSHIP HOME AGAIN SHOWROOMS IN BRUNSWICK, KENNEBUNK, SOUTH PORTLAND + NORTH CONWAY

• BROWSE HANCOCK’S INTERACTIVE WEBSITE

• VIEW ALL IN-STOCK PRODUCTS, COMPLETE WITH: - PRICING - QUANTITIES ON HAND - STOCKING LOCATIONS

• ACCESS MANUFACTURER RESOURCES SUCH AS: - BROCHURES/SPECS - WARRANTIES

• TEAM HANCOCK WILL FOLLLOW UP DIRECTLY TO PROCESS YOUR ORDERLooking for special-order products? Our knowledgable team can provide quotes and material lists to fit the specs of your project.

• AWARD-WINNING, NATION- ALLY RECOGNIZED WINDOW AND DOOR SERVICE TEAM

• FACTORY TRAINED TEAM WITH 30+ YEARS HANDS-ON EXPERIENCE

• BENEFITS INCLUDE ACCESS TO FIELD EXPERTS FOR INSTALLA- TION ISSUES, PARTS, REPLACE- MENT, SITE WALK THROUGHS, REPAIRS, AND MORE!

• COMPLETE WINDOW SUPPORT FROM ORDER PLACEMENT, DELIVERY, AND FOLLOW UP SERVICE

6 7


Hancock Lumber 2.0 We’ve got the “tools” to keep you building!

8 9


Two of Hancock Lumber’s Eastern White Pine Mills have earned certification into the United States Department of Labor’s (USDOL) Safety and Health Achievement Recognition Program (SHARP). The USDOL recognizes small business employers who have used OSHA’s consultation program services and operate an exemplary injury and ill-ness prevention program.

Company President, Kevin Hancock, commented on the honor, “Han-cock Lumber’s SHARP certification at our Bethel and Ryefield sawmills is a reflection of the Hancock culture – a place where employee safety, wellness, and engagement are all a top priority. I am so proud to be connected to all our employees who earned this recognition – the lum-ber business is not an easy one, and our team is so good as what they do. Their commitment to workplace safety is world-class.”

Team Hancock EarnsSHARP Recognition

Safety and Health Achievement Recognition Program

Learn more online: www.HancockLumber.com/Sawmills

“There is a great deal of power to be tapped in creating an organization where everybody leads. . .where everybody makes decisions. . .where everybody’s empowered.”

- Kevin Hancock

Acceptance of a company’s worksite into SHARP from OSHA is a sig-nificant achievement. Fewer than 2,000 companies nationwide have earned SHARP certification. Out of 44,000 companies in Maine, only 63 sites have earned this elite safety certification. In a ‘high-hazard’ industry such as lumber manufacturing, this is a tremendous accom-plishment. Team Hancock’s top priority is safety and every employee takes great pride in his or her role to ensure a safe worksite each day.

Senator Susan Collins sent a hand-written note to congratulate the company, “This prestigious recognition reflects your outstanding com-mitment to workplace safety and wellness. I am delighted to hear of Hancock Lumber’s continued leadership and success…I look forward to your future contributions to the State of Maine in the years to come.”

To qualify for SHARP, companies must undergo a comprehensive audit, correct all hazards identified during an onsite health and safety con-sultation, demonstrate that effective safety and health programs are in place and maintain injury rates below the industry average for the last year of completed data. In addition to recognizing the company for having a highly effective safety and health program, acceptance into SHARP also grants exemption from routine OSHA inspection that can be renewed every two years.

Ryefield Sawmill manager, Mike Shane, hangs the official SHARP flag at the Casco Sawmill.

Team Hancock Celebrates their SHARP Certification at the Ryefield (Casco) Sawmill

Hancock’s Bethel Sawmill team celebrates their SHARP and Best Places to Work in ME awards.

LOGGING IN 1946A video tour of M.S. Hancock, Casco

Here is a fun video we wanted to share with you from 1946! This video was sent to us by a former Casco resident, and captures our logging and milling operations from 1946. We love this video for a few reasons:

1. It shows how far we have come as an industry, both in efficiency and safety standards.

2. It reflects how resourceful loggers of the day were in getting the trees from the forest to the mill.

3. It captures the foundation of Hancock Lumber, now in our 168th year of business.

To view the video visit the history section of our website, and click on the image box:

www.Hancock Lumber.com/History

Hancock Lumber’s SHARP certification at our Bethel and Ryefield sawmills is a reflection of the Hancock culture – a place where employee safety, wellness, and engagement are all a top priority. I am so proud to be connected to all our employ-ees who earned this recognition – the lumber business is not an easy one, and our team is so good as what they do. Their commitment to workplace safety is world-class.

www.HancockLumber.com/Culture

EVERYBODY LEADSEngaged. Empowered. Team Hancock.

“There is a great deal of power to be tapped in creating an organization where

everybody leads...where everybody makes decisions...where everybody’s

empowered.”

- Kevin Hancock

10 11


BREAKING NEWS!

Hancock Lumber named the 2017 ProSales Dealer of the Year!

Hanley Wood’s ProSales Magazine selected Hancock Lumber as their 2017 ProSales Dealer of the Year. The Dealer of the Year Award honors outstanding achievements in construc-tion supply operations, management and innovations, as well as meritorious service to the dealer’s community and to the lumber and building material industry. Only one construc-tion supply dealer is chosen per year out of roughly 7,500 nationwide.

Hancock Lumber is honored to receive the “Dealer of the Year” award, but recognizes we are only in this position be-cause of our amazing employees, customers, and vendors. It truly is our ongoing and long-term partnerships that have helped us achieve this recognition. Thank you for being such an important part of this honor – we’re excited to celebrate with all of you in 2017!

As the winner, Hancock Lumber will be featured in the cov-er story in the ProSales’ January/February issue and on its website, prosalesmagazine.com. Keep your eyes out for this edition in early January. If you do not currently receive a copy of ProSales and would like to, please contact Hancock Lumber’s Marketing + Communications Director:

Erin [email protected]

(207) 627-2154

12 13


HOME AGAIN ADDS 4TH DESIGN SHOWROOM AND 3 NEW DESIGNERS! Exciting momentum around the Home Again brand, growing geography, and team members

JESSICA ENMAN, Brunswick. Jessica enjoys being creative while having fun in designing her clients’ spaces. For her, being a kitchen and bath designer really is the dream job and one that is forever changing – with new clients, new spaces, and new products. Jessica takes pride in being an excellent listener, and takes the time to ask questions that will result in a design that is well thought out and executed. With a Bachelor’s degree in Architecture, Jessica has a wide range of knowledge and an excellent skillset that help with many aspects of being a kitchen and bath designer.

“The most satisfying part of this job is helping my clients determine and incorporate exactlywhat they are looking for in a project. I help them go from a couple of notes jotted on the back of

an envelope to serving their family dinner from their dream kitchen.”

JADE BRULOTTE, Kennebunk. Jade is a familiar face to many Hancock customers, having worked at our Home Again deign showroom in South Portland and on the counter at our newest facility in Kennebunk. We were thrilled to have the opportunity to promote from within when hiring recently for our design showroom in Kennebunk. Jade brings 5 years of industry experience to her work, with a background in design and building materials. She holds a Bachelor’s degree in Architecture and truly enjoys drafting and designing. Jade’s attention to detail and excellent time management skills allow her to be creative and innovative while maintaining a practical perspective. We look forward to her kitchen and bath career at Kennebunk’s Home Again by Hancock Lumber design showroom.

“I am excited to combine my studies in architecture, my building materials product knoweldge and my established relationship with our customers in this new role as Kitchen and Bath De-

signer in our gorgeous new showroom in Kennebunk!”

LISA WILLIAMS, North Conway. Leading the charge at our newest location in North Conway, Lisa brings 18 years of building materials industry experience with her. She has been design-ing kitchens for seven years—with an additional two years in the flooring business—adding tile knowledge for floors and backsplashes to her vision and abilities when designing. Lisa always takes time to listen to her customers’ needs and wish list, guiding them in the right direction for a kitchen that flows and looks fantastic – it’s all about personal style and function!

“Family time is very important to me and a day always ends with cooking a meal together.A working kitchen that looks good is the best kind.”

Learn more about our entire Kitchen + Bath Design Team online:

www.HancockLumber.com/DesignerBios

Home Again by Hancock Lumber adds 4th design showrrom! In late October, we celebrated the opening of our Kitchen and Bath design center in North Conway with a formal ribbon cutting cel-ebration. Company president, Kevin Hancock spoke at the event, reflecting on the work and steady growth with our employees and customers in New Hampshire, “This team of 12 has done such a great job of growing a business the old fashion way…just tak-ing good care of a customer one transaction at a time…building a reputation…earning their growth. This milestone, opening our newest Home Again design showroom here in North Conway, is something we are excited about, and really proud of.”

Our North Conway design center sits on the Hancock Lumber cam-pus in a seperate showroom building. Included in this space are over 12 displays showing customers a range of options and con-figurations to best meet their needs. Check out a sampling of the space in the images below, and be sure to stop in to explore and meet our designer, Lisa Williams, the next time you are headed through the Valley!

Let’s connect on Houzz, the industry-leading website for design inspiration! Over 73% of customers start their shopping experience online when it comes to home remodeling ideas.

We welcome your review on our Houzz page, and would love to share photos of projects we’ve completed together! Find us online:

www.houzz.com/pro/homeagainbyhancocklumber

Inspiration Starts Here!

Check out our Home Again by Hancock Lumber website for the lat-est in design tips, trends, and inspiration! We love getting completed job photos to share and inspire the next project.

www. homeagainbyhancocklumber.com/Inspiration

(L to R): Cary Latham - General Manager, Lisa Williams - Kitchen + Bath Designer, Kevin Hancock -

President, Jennifer Yeaton - Kitchen + Bath Designer, Cindy Gaudin - General Manager

“WHAT BRINGS YOU HERE?” the old jewelry maker asked. Moments later, Kevin found himself alone again by the red wooden sign depicting the massacre that occurred here so long ago. As Kevin stood, absorbing the soft wind that always seems

had brought him to this lonely place, and how an old Lakota woman he had just met, an evolutionary astrologist he had never met, and a rare voice disorder he had never heard of had joined forces to make him stop, look inward, and think.

Written and photographed by Kevin Hancock, CEO of Hancock Lumber Company, Not For Sale: Finding Center in the Land of Crazy Horse is anunique iconoclastic memoir that traces one businessman’s journey deep into Indian country, and even deeper into his own soul. In a corporate world hallmarked by the never-ending quest for bigger, better, more, this CEO of one of America’s oldest fam -ily businesses contemplates an organizational structure where the goal is to do less, not more. In a 24/7 internet-wired world consumed with roles, responsibilities, and external accomplishments, Kevin learns to look inward for meaning and purpose.

2016 NIEASponsor’s

ChoicePrize Recipient

Leadership Category Winnerand Spirituality Category Finalist

Books available for sale online at: SeventhPowerPress.com

enlightenment, sparked by a long-distance astrological reading which would lead him to a sweat lodge in a remote Indian reservation—well, let’s just say that skeptical doesn’t come close to covering it. What happened next is the amazing story Kevin tells here—part history (and not very pleasant history at that), part spiritual journey, part moving portrait of some extraordinary people, and part leadership manual. This fascinating book will touch you and teach you on many levels.”

–Angus S. King Jr.United States Senator

AS FEATURED IN

BETHEL

BRIDGTON

BRUNSWICK

CASCO

DAMARISCOTTA

KENNEBUNK

PITTSFIELD

NORTH CONWAY

WINDHAM

YARMOUTH

SOUTH PORTLAND

P.O. Box 299 | Casco, Maine 04015

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EXCLUSIVE GOLD COURTSIDETICKET 4-PACK!

Sunday, March 19th1:00pm

Courtsidefloor seats!

ENTER TO WIN!www.HancockLumber.com/REDCLAWS

TICKET RAFFLE!

president’s corner - hancock lumber...named prosales dealer of the year! a year seems to go by...

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