PR E SIDE N T ’S LE T T ER

When I reflect upon this past fiscal year, two words come to mind: resilience and perseverance.

We had more than our share of challenges last year. In September 2012, a fire destroyed our Young Men’s Transitional Home, forcing us to regroup and rebuild. We were dealt another tragic blow when one of our staff members passed away, bringing the death we deal with so often in our line of work much closer to home. And like so many other nonprofits, we suffered cuts in federal funding, meaning we had to find ways to do more with less, and not compromise the quality of services we offer.

To persevere and succeed throughout all of this, I continually found myself going back to my personal mantra: Patience, Persistence and Positivity. I believe it is paying off. Good things are happening here at Volunteers of America, Utah.

In 2012-2013, we served 10,307 clients across all areas of our agency. We were able to help more clients with our mental health services. We are experi-encing longer stays in both our Adult Detox Center and Center for Women and Children. This is great news, because every day we extend their stay increases their chances for sobriety and success. And our Young Men’s Transitional Home is nearing completion, enabling us to house 14 young men when we open in Spring 2014.

Looking forward, we’ll see a continued emphasis on diversifying our funding sources. As government funds continue to be in shorter supply, it’s imperative we look to our community for private funding. I am so grateful for the gener-ous support we already receive from our community. We could not do what we do without the care and compassion many of you continue to show. So we will push forward, persevere and stay resilient. And we will succeed. Our work is too important not to.

Sincerely,

KATHY BRAY

President and CEO Volunteers of America, Utah

HELPING YOU T H F IND T HE IR WAY T O A BE T T ER L IFE

These are our most vulnerable. The youth, age 15-24, who live on our streets. Who camp in our foothills. Who have nowhere else to go.

So we go to them. We bring them food and clothing. Check on their safety. And gain their trust, so eventually, they come to us.

At first, it might just be to shower, do laundry, or get some food at our Homeless Youth Resource Center. But once we build a relationship, we can do more than meet their basic needs. We can help them complete their education. Seek employment. Find housing. And get the mental health and addiction counseling they need. This year, we implemented programming changes that enable us to spend more quality, one-on-one time to help them on the path to self-sufficiency. As a result, 66% of youth who completed their participation in case management transitioned into housing.

PROV IDING OU T R E ACH, E NCOUR AGEME N T, A ND CA R E FOR T HOSE E X PER IE NCING HOMELE S SNE S S A ND A DDIC T ION

We work with the discarded. The downtrodden. The addicted. Volunteers of America, Utah offers acceptance, safety, encouragement and sobriety options for men and women who suffer from addiction and homelessness, but have nowhere else to turn.

This year, we continued offering social intervention at our Adult Detox Center and Center for Women and Children, which has extended the average stay by 3 days. The longer we can get them to stay, the greater their chances of success. We’re pleased to report, our detoxification centers were able to reduce costs for the community by caring for more than 750 people who, without our help, would have ended up in expen-sive hospital care or detention facilities.

T R E AT ME N T PROGR A MS A ND COUNSEL ING FOR T HOSE W HO SUFFER FROM A DDIC T ION OR ME N TA L ILL NE S S

Every day, we see the broken. The outcast. The hopeless. These are the members of our society, young and old, who suffer from addiction and mental illness but have no support system. So VOA steps in, with programs for youth and adults at our Cornerstone Counseling Center.

All counseling clients work with professionally licensed staff to learn mindfulness that improves daily living activities and social skills, increases their confidence when making choices and decisions, and helps them handle distress and crisis.

This year, we increased our ability to work with more clients suffering from mental illness and domestic violence issues.

Each day, Cornerstone Outpatient Services provides professional therapy to approximately 100-140 people, giving them tools to improve their lives.

To learn more about us and our volunteer opportunities, visit www.voaut.org/volunteer.

Donald Russell, Chair

Brad Burton, Chair Elect

Lorraine Jones, Secretary

Rob Millard, Treasurer

Kathy Bray, President and CEO

Jason Burrow-SanchezPeggy CarricoMartha CrookLance DunkleyRobert LakeTim LoftisGeorge NikopoulosCourtney OrtonAbbie PaxmanBlake WadeRobert YorgasonNicole Cushing, Board Emeritus

Barbara Sullivan, Board Emeritus

Kathy Bray, President and Chief Executive Officer

Mark Manazer, Chief Operating Officer

Karen Keene, Chief Financial Officer

Zach Bale, Chief Development Officer

Andrew Johnston, Division Director of Residential Services

Audrey Rice, Division Director of Treatment Services

Robert Wesemann, Division Director of Homeless Services

Erin Basta, Director of Human Resources

BOA R D OF DIR EC T ORS

M A N AGEME N T T E A M

Revenue Contributions 1,491,065 In-Kind Contributions 796,439 United Way 114,062 Revenue and Grants from Government Agencies 4,988,856 Other Revenue 429,073

Total Revenue 7,819,495

Expenses Encouraging Positive Development 786,145 Fostering Independence 416,490 Promoting Self-Sufficiency 4,955,678

Total Program Expenses 6,158,313

Management & General 726,038 Development 563,656

Total Supporting Services Expenses 1,289,694

Total Expenses 7,448,007

Non-Operating Activity (Fire loss and other)

Change in Net Assets 174,313

Net Assets at Beginning of Year 4,252,623

Net Assets at End of Year 4,426,936

WHAT YOU GIVE WHEN YOU GIVE

Detoxification Services Counseling Treatment Services Homeless Youth Services Day-to- Day Management Development

39%

29%

14%

10%

8%

S T A T E M E N T O F A C T I V I T I E S July 1, 2012 - June 30, 2013

(197,175)

ASSETS

Current Assets Cash and Cash Equivalents 2,129,226 Grants and Pledges Receivable 546,021 Other Current Assets 80,224

Total Current Assets 2,755,471

Fixed Assets Land, Buildings, and Improvements 3,873,744 Furnishings and Equipment 1,105,496 Accumulated Depreciation

Total Fixed Assets 2,930,190

Other Assets Long Term Assets 97,561

Total Other Assets 97,561

Total Assets 5,783,222

(2,049,050)

LIABILITIES AND NET ASSETS

Current Liabilities Accounts Payable 103,712 Accrued Expenses 393,021 Notes Payable, Current Portion 38,316

Total Current Liabilities 535,049

Long-Term Liabilities Notes Payable 821,237

Total Long-Term Liabilities 821,237

Total Liabilities 1,356,286

Net Assets Unrestricted 3,882,396 Temporarily Restricted 544,540

Total Net Assets 4,426,936

Total Liabilities and Net Assets 5,783,222

B A L A N C E S H E E T July 1, 2012 - June 30, 2013

Robert and Diane LakeRochelle OndellRoyal Court of the Golden Spike EmpireSalt Lake County Alcholism and Drug Abuse Coordinating CouncilSam BrownStephen G. and Susan E. Denkers Family FoundationSteven and Christina BarlowTargeted Learning Inc.The Hal Hudson FoundationThe Neal and Sherrie Savage Family FoundationTMGTNT Auction Inc.Toria MaglebyUtah Legal Clinic Zion Evangelical Lutheran Church Zurchers Merchandise

G I F T S O F $ 5 0 0 - $ 9 9 9Abbie Paxman and Keith HaneyAlexa and John BaxterAll Saints Episcopal ChurchAndy and Tara WakefieldBecky and Dan BroadheadBonnie SawayaBPOE Lodge #2344Bradley and Sandee BurtonBriggs Neighbors CharityCarol and Donald SawayaCB Richard EllisChef Tomass Gourmet FoodsChristina WallentineCourtney and Darin OrtonCover to Cover Inc.Craig and Jolene CooleyCrystal Family FundDave AllenDavid and Kathleen MinerDebbie and Bill PazosDeborah HenichDeborah HohmannDebra CritchfieldDennis and Linda BayesDr. Bruce and Reva McAllisterFirst Congregational ChurchFred and Vicki VorosGregg and Cynthia Alex Family Charitable FundHuman Rights CampaignJames WentzJeanette HolmesJocelyn KearlKaren ShawKroger Earn and Learn

G I F T S O F $ 2 5 0 - $ 4 9 9Alan and Stephanie LakeAlyson BrennanAmanda Al-khudairiAmber AdamsAmberlie PhillipsAnn and George JohnsonAnna SwayneBeau and Janae ScottBeverly BreenBrad AshworthBrittany ApartmentsBryan FeatesCarol CopeneCarol GreelyChandra BellChase Community GivingCLD3 CounselingColleen and Edwin AlterCraig and Annette VielstichCurtis and Sheri BennettCurtis and Susan BastaDan PearsonDavid Dominguez and Lakshmi Johal-DominguezDavid Felt and Lynda WendelDebra GillDennis and Joan MillsDerek ParraDixie DunnDonald and Esther RussellDonna MitchellDorothy and Robert PearceDr. Michael and Margaret KingEd Snoddy and Janice KimballEZ Loan ServicesFernando RiveroFrancis FecteauGail HiltonGeorge AntonsenGina and Chuck WilliamsGlen BurnhamGreg and Lisa CrowleyIntermountain Donor ServicesJames and Carol AndersonJames and Stephanie BirdJan and Jim SchottJennifer SeareJim and Andrea SheetsJolene KniffingJoline WondergemJulia WaseschaJune FasslerKaren and Kerry SpiroffKathy Bower

L-3 Communications-WestLawrence LeeLDS North Salt Lake Utah StakeLorraine JonesLovinia HarmsenLynn Hoffman-BrouseMadeline PrierMark and Karen ManazerMarta PetersenMartha and James BaleMary Ann and James GardnerMichael WrenMiriam BelmontMountain AmericaN. Leone RogersNancy BalmertNational Safe Place, Inc.Palle and Virginia GerlachPat and Steve CalawayPatrice CorneliPatricia KnightPaul SchackPaula D’AmbrosioPeter KelsonPFLAG Salt Lake CityREAL Salt LakeRichard and Deedee O’BrienRobbie BillsRobert and Diana WrayRobert WoodburyRoger and Julia LesterRohana ParkerRotary Club of Salt LakeSacred Light of Christ Metropolitan Community ChurchSalt Lake Goodtime Bowling LeagueSharon LangSmith’s Food & Drug StoresStanley and Jan FoutzSteven and Sherri BaumannTed WanderTelewood CommunicationsThe Salt Lake Tribune NewsroomTheresa FeltTim and Dorthey FluetschTimothy and Beverly MayTimothy and Karen VillnaveTravis and Brenda KellUS Synthetic CorporationVanguard Charitable EndowmentVarian Medical SystemVaughn and Harriet McDonaldWayne RigbyWilliam Marietta

G I F T S O F $ 5 0 , 0 0 0 +American Express Daniel’s Fund George S. and Dolores Doré Eccles Foundation Larry H. and Gail Miller Family Foundation Optum Health Salt Lake County Division of Behavioral Health Services State of Utah Department of Child and Family Services State of Utah Pamela Atkinson Homeless Trust Fund The Church of Jesus Christ of Latter-day Saints U.S. Department of Health and Human Services U.S. Department of Housing and Urban Development United Way Wal-Mart Foundation

G I F T S O F $ 2 5 , 0 0 0 - $ 4 9 , 9 9 9

Adobe Crawford Family Foundation CIT Bank GE Capital BankSorenson Legacy Foundation State of Utah Department of Health UBS Bank USA

G I F T S O F $ 1 0 , 0 0 0 - $ 2 4 , 9 9 9ARUP LaboratoriesB.W. Bastian FoundationChevron U.S.A. Inc.Discount Tire Co. America’s Tire Co.Edward G. Callister Foundation Federal Emergency Management AgencyHerbert I. and Elsa B. Michael FoundationMarriner S. Eccles FoundationMcCarthey Family FoundationRuth Eleanor and John Ernest Bamberger Memorial Foundation Salt Lake City Community and Economic DevelopmentSalt Lake City School DistrictSalt Lake County Division of Community and Economic DevelopmentSimmons Family Foundation

G I F T S O F $ 1 , 0 0 0 - $ 2 , 4 9 9Allstate Giving CampaignAmerican Roofing CompanyAtheists of UtahBabcock Chiropractic ClinicBarbara BaskettBarbara MartindaleBarbara N. SullivanBlake and Tammy WadeBodell ConstructionCottonwood Presbyterian ChurchDavid and Marina JamesDavid and Shari QuinneyDebra and John WilkersonDerek and Wendy OverstreetDonald LewonDr. Jason and Jennifer Burrow-SanchezEdith MillerElaine RebeleErin BaxterFedEx ServicesFidelity Charitable Gift FundGeorge and Debra FeltGraydon and Jeanie FoulgerJames BaughmanJane MarquardtJanet JorgensenJason StockJen Parsons-SoranJohn and Ann MillikenKaren and Tom KeeneKaren ChapmanKeith and Diane YorgasonKennecott Utah Copper Charitable FoundationKing Family FoundationLarry H. Miller Management CompanyLynda EverittMarion D. and Maxine C. Hanks FoundationMark CotterMasonic Foundation of UtahMHTN Architects Inc.Mindy DevenportMurray High SchoolNate BucknerNonprofit Development Partners, Inc.Pacific SteelPark City High SchoolPeggy and Robert StonePeters Family FoundationRichard and Kaye GiauqueRob and Darlene Millard

Skaggs Catholic Center, LLCThe JNF FoundationThe Kroger Co. Foundation U.S. Department of Veteran AffairsWillard L Eccles Foundation

G I F T S O F $ 5 , 0 0 0 - $ 9 , 9 9 9Ashton Family FoundationeBayEnergySolutionsHenry W. and Leslie M. Eskuche Foundation Intermountain HealthcareJames L. WillcoxKatherine and Steve BrayMorgan StanleyR. Harold Burton Foundation Salt Lake City Police DepartmentSegal Foundation, Inc.The Boeing CompanyUniversity of Utah College of Social Work Valley Mental Health Volunteers of America, National OfficeWells Fargo

G I F T S O F $ 2 , 5 0 0 - $ 4 , 9 9 9Annette and Will KopachikChrist United Methodist ChurchClara Elizabeth Wright Jones FoundationDr. George and Millie NikopoulosGE FoundationGreek Orthodox Church of Greater Salt LakeJohn and Dora Lang FoundationKurt ChristensenOptum InsightPamela J. AtkinsonRichard K. and Shirley S. Hemingway FoundationRocky Mountain Power FoundationSalt Lake Center for Spiritual LivingSelect Health State of Utah Department of Workforce ServicesSterling & Shelli Gardner FoundationSusie MartindaleThe Castle FoundationThe Road HomeWomenadeZions Bank

Brian WatsonBruce FosterBryce and Cally ParkerC.R. Bard FoundationCamille WinnieCandace BurrCarla FramptonCarol DeanCarole QuilterCarolyn GrazianoCarolyn LeighCatherine BreiterCathryn ManningCathy and Kevin WalshCentral Collision Center of Salt LakeChapman Richards & Associates, Inc.Charles and Lisa EdmundsCharles and Pam BundyCharles Raming and Bonnie BeatyCharles TalcottChase KnorrCheri AndrusChristee and Michael RoderickChristopher StockCindy KurowskiCindy RothfederClark and Traci HardellCollette MurdockCommunity of Grace Presbyterian ChurchConnie MisketCynthia CookCynthia SandersDan WhittenburgDanette LawlessDaniel PayneDaryl and Donna PerkinsDaughters of PenelopeDave and Renee JusticeDave JolleyDavid and Lorrie GaffneyDavid GrauerDavid IngebretsenDavid L. ChristensenDavid Marasco and Marianne FraserDavid SlaughterDavid VickeryDavid WarneDebra YoshimuraDennis DastrupDepartment of Heritage and ArtsDiane McCartyDianne Nichols

Jennifer MilnerJennifer SmithJerri WolderJerry and Marion LakeJerry StevensonJesse PortilloJill and John BakerJill and Neal CatalanoJleane PetersenJodi CoxJodi ParkerJoe BudzynskiJoEllen KershawJohn BastaJohn CombeJohn MulcaireJona CurryJoni CasperJoy EnnisJoyce Finch-MorrisJudith WolcottJulia JacobsJulie Buchholz Julie FramptonJulie HigginsJulie KilgoreK-K Land and Livestock, LLCKaren AmelotKasandra VerBrugghenKathleen BoyerKathleen GoodellKathleen OgdenKathryn and Robert SteffensenKathryn HorvatKathy HaleKay PapulakKeely LordsKelli BowersKent WheelerKim and George AntonsenKim and John PauldingKim NovakKimberly HallKiwanis Club of SugarhouseKris GatesKristin GorangKristin RectorKristina StraubKristine KnowltonKristy WalkerLacey ScottLarry DruryLarry MooreLaura ArellanoLaurie ChristieLDS Murray Young Single Adult Stake

Don Klein Donna LundDonnielle SchroederDoris WilliamsDouglas HatteryDuane RichardsE LeisEd and Dixie BelkaEd and Tracy RobersonEilene SoelbergElizabeth MoonEloise McCulloughErin L. BastaESI Management GroupEsther MedinaFirst Step HouseFranklin BandeiraFredrick KlassGail and Bob MaycockGary and Darlene SackettGary CrookGary ThompsonGaylen and Michael HassonGeoffrey HardiesGerri and Robert BraeggerGinny and Sean TuiteGlen and Margaret HansonGloria LeonardGreg FarleyGwenda MitchellHal and Kay JohnstonHelene HuffHolly MullenIra RubinfeldIrene OtaJacqueline FeltJames and Mary KimballJames LougyJamison and Heidi FargoJanet and George JamisonJanice BoesJanice BrittainJanice FrostJanine DonaldJanis WeisJason and Jeannie MathisJean and Don BradshawJean HillJean SchwienJeane L. RobinsonJeff and Kathy St. RomainJeff BaleJeff IvinsJeffrey ScottJennefer Traeger

Kif AugustineKurt KragthorpeLDS Corner Canyon 7th WardLeah B. & H. Whitney Felt FoundationLinda GobleLinsey Krantz HsiehLisa KillpackLisa ScottLuAnn BradfordMac ConnoleMargaret BowmanMargaret VogtMarilyn ShearerMartin ColeMary and Thomas McCartheyMary DenslowMary Jo SweeneyMedical Plaza PharmacyMelissa TaylorMichael and Coni HamptonMichael and Susan BaloghMichael GallegosMichael KingNicole and John CushingOliver and Kay GusheePaige SelfPaula Sidlowski and Patrick DonlyR.L. KnuthRebecca W. DayRobert Greenwood

Alexa ClemensAlexander SanjenisAmanda GreggAmanda HemingwayAmneris FranksAmy WellsAndrew JohnstonAndrew NeilsonAndrew Redford YoungAngel AzevedoAngela SomervilleAnna and Steven StapleyAri IoannidesArlene and Robert GloverAshley C. HaferAshley MoonAudrey RiceBarbara RayBarrie GilesBea de JagerBenchmarkBeth DunfordBeverly ElkingtonBlake and Lois WestwoodBlake BaumanBonnie and James RockBonnie HooperBP Fabric of America FundBrad and Liza ChristensenBradley DobsonBrent ReichertBrian Rood

Robert YorgasonRocky Mountain Technology Group, LLCSally Hoffelmeyer-Katz and George KatzSalsa LeedosSara Fladmo and Kashyap YellepeddiSB DanceShad EvansStacie FarmerSteve MadsenSusan and Brian LundeTed and Becky HillTeresa NewmanThomas and Anne FullerTiffany BonaTruistUtah Pride CenterVal and Lauralee ChristensenWayne and Melinda WelchZachary Bale

G I F T S O F $ 1 0 0 - $ 2 9 9Aaron MuranakaAdam FrostAlan ClarkAlan HadfieldAlan Sawaya

ALEX, Age 21

Len SmithLinda J. MooreLinda MillerLinda Smith and Lee ShusterLindajean WesternLisa SewellLois BoomerLorraine and James BakerLorraine BundyLuann and Michael ZundelLucy CorwinLynda and Alan FletcherLynet FerreLynette and Gary MatzLynn A. SamselLynn McCarron and James AckMarci RoundyMarcus VivonaMark and Janice PetersenMark and Karen TuttleMark and Marilyn ZuponMark LawMark LewisMarkus ZimmerMary GibsonMary Kay and Barry LehtoMary MartineauMaryAnne SiegendorfMatthew JohnsonMelissa SmartMichael JamesMichelle and John FlynnMichelle and Michael RossMichelle CrawfordMichelle Templin-Polasek and Jerry PolasekMike QuinnMiriam McFaddenMolina HealthcareMonique HigginsonMyriad Genetics Inc.Nadine and Lyle TaylorNancy and Bill WagnerNancy ChalledNathan and Desiree YorgasonNationwide CRC, LLCNed and Barbara WoodwardNelani WalkerNelson Christensen Hollingworth & WilliamsOscar GironPamela LloydPatricia MazzoniPatrick and Susan FlemingPatrick McManusPaul and Shanda Maxfield

Timothy LoftisTom and Paula FosterToni LehtinenTonya and Jason LarsenTonya PapanikolasTracie EdwardsTracy HensonTrip and Jen HoffmanTrudy and Edwin DuncanVan RowleyVickie and Boyd LindquistVickie and Vern ChristensenVirginia PearceVirginia WilsonVisa GivingstationWade and Dorothy WatkinsWasatch Capital ResourcesWendy BradshawYvette Tani

G I F T S I N - K I N D $ 2 , 0 0 0 +Auto-Owners InsuranceBryan MillsCCI Network ServicesCentered City YogaDigiTech BrandingDiscoverEspecially For You FlowersFICEForestersFresh MarketJulie DatwylerK’nowbeLDS Bishops’ Storehouses LDS Humanitarian ServiceLuther BirdzellMoxie Pest ControlNeutron Interactive Nonprofit Development PartnersPentalon Construction Pinnock, Robbins, Posey, & Richens, PCRowland Hall Middle SchoolSherwin Williams Paint CoSkyline High SchoolSoelbergs MarketStella’s House IncUTAUtah Food BankWarm Buddies

Paul HepworthPaul HochmanPaulette BeenyPeggy L. SavagePeggy LundbergPeggy WoodruffPeter YarbroughPhillip DyerQuinn SouthwickRachel Slade and John ConboyRalph BeckerRandal B. KleinRaymond BehleRebecca and Scott WilliamsReynaldo MartinezRichard CohenRick and Julie LakeRick and Roxanne ScogganRick HendyRicklen NobisRobert and Carolyn HunterRobert and Eleanor AndersonRobert ChidesterRobert JonesRobert KappRobert LambertRobert NewmanRoger SmithRonda LandaSally WildeSandra EberhardtScott and Michelle BennettScott GuttingScott PeadShannon PugmireSharon AllenSharon and John KernSharon DeLeeuwSharon ThompsonShawn McDonoughShellie and Seldon YoungSheri DeJaneSherry and William BrittSteve ParksSteven CarlsonSteven ZobellSue GordonSue MartinSunanda GuptaSusan and G.H. WrightSusan Lyons and David StillmanSusan MitchellSusan R. MarquardtSuzanne WagstaffTamera KohlerTerry and Kelly StapleyThomas D. TurnbullTika BairdTim and Julie Uriona