presto sales deck sept 2016

TOPP TI Product ProfileSeptember 2016

Changemanagement

Operationalexcellence

Tactical solutiondesign & implementation

Lean 6-Sigmacost optimisation

Business planning& strategy

www.toppti.com

Automate, foster loyalty and reduce waste

Operational Excellence

P.R.E.S.T.O.Process Risk Efficiency & Skill Tactical Organiser

Copyright © 2016 by TOPP Tactical Intelligence Srls. All rights reserved

360° visibility with PRESTO(WHAT IS PRESTO?)

PRESTO is a talent enrichment tool offering 360° visibility into the skill sets available to implement business opportunities while eliminating knowledge gaps present which impede progress from taking place

PRESTO is a process improvement tool teaching the discipline of constant risk and waste reduction at the micro process level and offering 360° cost/benefit visibility into the portfolio of process improvements available within the organisation

PRESTO is an IT management tool offering 360° visibility into the IT applications used by the organisation and the costs and benefits associated with eliminating bugs, implementing enhancements, and consolidating best-of-breed tools available

PRESTO is organisational restructuring tool giving organisational leaders 360° visibility into the friction present in daily interactions and the best-of-breed practices available to minimise variance

Please remember …..

• All information entered into PRESTO is value-add

• All information entered into PRESTO is standard information required for any operations team leader

• PRESTO is designed to ensure minimal duplication of data entry

• PRESTO is designed to ensure minimal keyboard usage and maximum point-&-click mouse interaction

• PRESTO is used at the discretion of each team leader and does not impose daily usage restrictions

• PRESTO requires only 4 hours of dedication per month / per team lead

Copyright © 2016 by TOPP Tactical Intelligence Srls. All rights reserved5

and finally…. People are NOT numbers

The management of personnel via active influencing and coaching, IS AND ALWAYS WILL BE directly impacted by the level of professional and leadership skills of the Team Leader

(in other words, PRESTO does not replace the ‘human element’ of people management but gives increased visibility through data-driven support reporting to areas where investment in soft skill development will enrich the organisation)

Aldo Claudia Giampiero Sabrina Fabio

Denis

Laura

PRESTO’s foundation is built on the ongoing improvement of business processes considering the organisational hierarchy and

the tool sets available while leveraging and enriching the skill sets available within the resource pool

Offering Senior Management 360° visibility into the business opportunities resulting from operational inconsistencies and

inefficiencies, PRESTO’s robust set of reports give quality information to subject matter experts & team leaders allowing for

the acceleration of tactical decision making

System features (dashboards & reporting)

Clients

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KPIs

IT Bugs & Enhancements

Interactions

Wastes

Controls

Processes

Risk

OperationalReadiness

Skills

Tools

Organisation

PRESTO is a process-oriented, talent-enrichment tool

PRESTO360°

Management Reporting

PRESTO

Compliance


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How P.R.E.S.T.O. works (the logical model)


For only 4 hours of monthly commitment per team, P.R.E.S.T.O. will offer your organisation the following benefits:

• 15-25% annual run rate savings from process improvement initiatives

• Reduced operational errors

• Stronger risk mitigation controls

• More streamlined and efficient end-to-end workflow

• Streamlined & more efficient KPIs

• Increased accuracy in benchmarking activity

• Wide corporate visibility into best practice process re-engineering opportunities

• Increased performance measurability

• Increased sense of ownership

• Accelerated & enriched personal growth plan

• Increased awareness to required leadership and professional skills (soft skills)

• Enriched portfolio of technical skills acquired

• Enriched portfolio of problem solving skills acquired (e.g. consultancy & Lean tools)

• Increased objectivity, clarity and efficiency during business objective setting discussions

• Increased inter-departmental collaboration &reduction of inter-departmental communication inefficiencies

• Increased resiliency and flexibility during peak periods of demand

• Increased sense of corporate citizenship

• Increased inter-departmental strategy-oriented collaboration at the Senior / Executive level

• Increased operational awareness, transparency and ‘playing space’ for Human Resources, Corporate Risk & Compliance, IT, and operational excellence support teams

• Streamlined and better-defined service level agreements

• Reduced meetings for ‘firefighting’ exercises

• Coaching-induced work environment

P.R.E.S.T.O. BENEFITS

• Holistic view of outstanding technological limitations (e.g. BUG, etc.) and their impact on the business value chain

• Effective cycle time-driven cost / benefit analysis on the entire portfolio of technological enhancement opportunities

• Wide corporate visibility into opportunities resulting from best-of-breed tool consolidation

TTechnology O P POrganisation People Process

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Four steps to Operational ExcellenceThe Skills Matrix

PRESTO is a first of its kind leveraging and completely automating the Lean

Six-Sigma skills matrix

No more whiteboards & manual maintenance required for your skills

matrix

PRESTO offers strong performance benchmarking capabilities

Copyright © 2016 by TOPP Tactical Intelligence Srls. All rights reserved 11

The magic of the automated SIPOCPRESTO equips the consultant with a means to quickly understand & manage weaknesses in the client’s value chain through easy-to-use, robust SIPOC automation

Supplier Input Process Output Customer

Process 1

Process 2

Process 3

Process 4

Process 5

Process 6

Process 7

Process 8

Process 9

Process 10

Process 11

Process 12

Team #1

Team #2

Team #3

END CLIENT

Team n°2 Team n°2• Process 1• Process 2• Process 3• Process 4

InternalTEAM 1

InternalTEAM 2

InternalTEAM 3

• Process 5• Process 6• Process 7• Process 8• Process 9

Team n°3 Team n°3

• Process 10• Process 11• Process 12• Process 13

Team n°2

S I P O C

END CLIENT

360° consolidated value chain

Upstreamerrors

ExcessiveManualactivity

Knowledgegaps defects

ExternalFraudrisk

Over-production

legend


Process 13

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360° SIPOC holistic view to your client’s touch point modelBy centralising and

automating the SIPOC exercise, PRESTO offers a 360° holistic view of your client by allowing you to

identify all touchpoint dependencies and the

friction which decreases value-add service delivery to

your client

Micro process

IT Application

Client

External 3rd party

Local team

Global Shared Service Centre

Local shared service centre

Regional shared service centre

Legend

Create rich interaction dependency models in

minutes!!!Copyright © 2016 by TOPP Tactical Intelligence Srls. All rights reserved 14

StronglyRecommended to consultants


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CONTACT US

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Andrew LentiCEO & Managing [email protected]+39 351 221 4087Martina Franca, Italy

Stefan ZurHead of Business Development Continental [email protected]+49 15 78 262 7777Frankfurt, Germany

Martin HiggsCFO & Head of Business Development [email protected]+44 7785114256London, England


mailto:[email protected]



TOPP TI Srls Company Profile• Italian IT consultancy / software firm founded in 2015

• Built on the experiences of 8 individuals who spent the majority of their careers working in client-servicing, operational areas for large, multinational corporations in the financial services industry

• Complementary skill sets offering synergies in:

• talent development• tactical solution design• Lean Six Sigma operational management• operating model & process re-engineering• change management• risk & waste reduction• business analytics• operational management• outsourcing & shared service management• leadership

• 20+ cumulative years of experience working with shared service & outsourced centres of excellences (Poland, India, etc.)

• 180+ years industry experiences covering Europe, India, United States & South Africa

Vanni FiorentiniProduct Specialist, training & client relationship managerCountry of residence: Switzerland

Alessandro FerrariIntellectual Property Protection & Legal ConsultationCountry of residence: Italy

Andrew LentiManaging DirectorCountry of residence: Italy

Bartek KubickiPolish Business DevelopmentCountry of residence: Poland

Stefan ZurHead of Business Development for Continental Europe, Sales CoachCountry of residence: Germany

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Martin HiggsCFO, Head of Business Development for the UK, Sales Coach, MentorCountry of residence: England

TOPP Principles• Evaluation of each business opportunity gauging its impact on 4 key factors:

technology, organisation, process & people (TOPP)• Active listening and teaching via involvement• Maximum knowledge retention• Client engagement in shorter but more frequent intervals to offer maximum

flexibility in the management of the relationship • Robust remote support model offering increased availability of TOPP business

partners at a lower cost• Strong communication & leadership methodologies (e.g. Lean 6 Sigma analysis

methodologies & reporting sets) allowing for a ‘lead by example’ approach to ensure ongoing talent enrichment of professional skill sets

Vivien CharreyLean Six Sigma professional (Master Black Belt), Influencer, Consultation Team Lead / Coach, Product Specialist & Client Relationship ManagerCountry of residence: Italy

The Management Team


Tactical solution developmentThe product team

Customised client reporting requirements will be delivered successfully and in swift turn-

around times due to the dynamic complementary

collaboration-based skills sets found within the TOPP product

development team

Abhishek TatiaHead of Product DevelopmentExpert relational data modeller & Object oriented programmer

Andrew LentiProduct design, front-end architecture & quality control

5-star quality service

Vanni FiorentiniProduct design & quality control

Francesco FerranteFront-end architecture, design & user experience

Vivien CharreyLean 6-Sigma functionality implementation & quality control

TOPP complementary skills together with rich industry experiences offer lighting fast delivery turn-around time during each phase of the product lifecycle
