Prestotm

Real-Time Business Intelligence

About JackBe

Leading Solution Provider of Real-Time Business Intelligence.

Globally deployed to over 100 enterprise & government agencies.

Named to ‘Top 10 Enterprise Products’

Presto delivers real-time intelligence for operational oversight, efficiency, and performance. Our customers use Presto to create

Operations Dashboards that give them the real-time insight to act on critical operational issues. The results mean you get…

…putting answers in the user’s hands, no matter where they are or what technology they

use.

…letting your business users do more themselves, with minimal

IT involvement.

JackBe Presto™: The Real-Time Intelligence Solution

…direct access to the data you need, no matter

where it is, so it’s always fresh.

Easy-to-Use, Visual Tools for Self Service Assembly

Publish and Use Apps Anywhere

Easy , Secure Connections to Multiple Internal/External

Sources

JackBe Presto™: The Real-Time Intelligence Solution

Live Connections Pervasive AppsSelf-Service Assembly

Challenge: The organization lacked a clear, comprehensive view into their datacenter operational systems. They lacked a way to proactively monitor datacenter operations coming from multiple sources without manually gathering, aggregating and correlating information; which often produces stale and inefficient information for decision-making.

Solution: Real-time dashboard for datacenter analysts to monitor and manage the health and performance of their applications, server and databases in one complete interactive view.

“I was able to send a last minute requirement to my

developer and they had the App built and deployed in

less than 24 hours. Normally, this would have taken them several weeks due to all the politics and policies in place for our BI

environment.”

- Erin Boyle, Project Manager, GE

Real-Time DataCenter Monitoring

Speed and agility were the biggest project drivers, with results produced

much faster than other options.

Real-Time dashboard is delivered to users through a Jboss portal; future efforts may include mobilization of

the dashboard.

Live Connections to 5 disparate enterprise systems (including Oracle

datawarehouse); 6 additional connections planned.

Live Connections Pervasive DashboardSelf-Service Assembly

Real-Time DataCenter Monitoring

HP ServiceDesk

HP Business Availability

Center

Challenge: P&G had over 40 business applications to deliver CBD work. There was very little system automation when gathering information for their sales process. P&G estimated that each user could encounter 2200 annual touch points when gathering product sales information. Each system was an independent island of information which prevented real-time information access.

Solution: Create a simple, easy to use interface that connects all CBD work processes and applications, freeing up field capacity to sell. This open platform aims to provide real-time data & alerts, enabling clear consistent communication to the field. This sales operations dashboard will be deployed across the business.

“We created 40 different systems to solve 40 different problems which gave us 40 different silos. Presto helps us solve multiple problems in one place, without having to go to each system. That helps our solution value chain tremendously.“

-- P&G Champion

Real-Time Sales Operations

Internal Use Only

Create a single source digital user interface that connects CBD work

processes and applications, freeing up field capacity to sell

Apps used across all business groups and organization. 45,000 active cockpit users today incorporates 60% of business processes

Live Connections Pervasive ‘Cockpits’ Dynamic Dashboard

Real-Time Sales Operations

40+ business applications to deliver CBD work 2200+ annual touch points per user with limited automation, interconnectedness and real time access

Internal Use Only40+ Different

Systems

Challenge: Aggregating disparate data sources across NIPRnet, SIPRnet and JWICS required an extensive manual effort of gathering volumes of information from various departments and entities with varying security models. DISA needed a way to support senior decision-makers during events of national significance with a rapid situational awareness solution.

Solution: NSLDSS, a real-time situational awareness application, leveraging Web 2.0 standards and practices for a portable and centralized platform that follows the strict governance policies of the DoD’s intelligence data enclave.

Real-Time Common Operating Picture

“Military staff can use the JackBe Presto drag-and-drop

interface to customize mashups based on known mission threats in hours or minutes, depending on the

need…“

- David Mihelcic, CTO, DISA

A Common Operating Picture for field commanders and senior

military leadership.

Collaboratively-built intelligence that can be shared instantly

with/by analysts.

Live Connections into Secure Services across some of the most

secure networks in the world.

Live Connections Collaboration & SharingSituational Awareness

Real-Time Common Operating Picture

NIPRNET

JWICS

‘For its part, DISA is well on its way to implementing …"a total environment for gathering, mashing up and visualizing data sources." The result: data brought

together in new relationships to enable better military decisions

and assure a higher level of national security.’

-eWeek

Challenge: GE Energy is responsible for the operations and maintenance needed to support their commercial building engines. They needed a solution where they could track real-time engine performance to more effectively respond to support and maintenance issues. They had no system in place to manage and monitor these assets. The idea was to have their Oracle ERP system manage this process but that solution fell short of expectations.

Solution: The services team designed a unified next generation portal that gives service managers and customers a 360 degree view of how their commercial engine is being maintained and how that impacts performance. They liked that Presto came with a set of tools so that their team had greater flexibility building out the service application.

““We are able to estimate a cost savings of $1000

per engine that's connected to our service

operations system. Having the ability to track these

assets in real-time allows us to estimate the cost

savings per engine.

-- Audi Lucas, Project Manager

Real-Time Service Operations

Service Operations Dashboard

Next Gen Portal for their service managers & customers to a have 360

degree view of maintenance and performance of

the engines they own.

The end users of the dashboard will be maintenance planners, help desk

and RND. This will be a GE application running inside a portal.

Needed to get info from their commercial engines within 10 seconds, so they could gauge performance for better servicing

and maintenance.

Live Connections Unified App Platform

Real-Time Service Operations

Service Cost Reductions

“We are able to estimate a cost savings of $1000 per engine that's connected to our service operations system. Having the ability to track these assets in real-time allows us to estimate the cost savings per engine.”

Real-Time Branch Office KPIs

Challenge: Banamex needed real-time insight into individual branch office performance metrics to improve business response times. The performance information was captured every 15 minutes and it would take IT 3-5 days to create the performance dashboard for the business to measure productivity goals. Solution: Create a Business Command Center containing real-time performance dashboards for dynamic information analysis. The dashboards would contain information from legacy systems, databases, a BI data warehouse, web services and excel. The Business Command Center offered one access point to monitor the business activity to increase branch office value and productivity levels.

80% of the dashboard was assembled in 2 days and the remaining custom work took

an additional 4 days

Goal is to create a ‘war room’ where every Banamex

product will have an operational dashboard.

Needed to connect multiple disparate systems of

information quickly and easily

Live Connections Pervasive DashboardsRapid App Assembly

Real-Time Branch Office KPIs

Web Services

Challenge: Qualcomm’s business has grown organically and through acquisition. The result was a disparate, disconnected collection of production management portals that provided a patchwork view of manufacturing efforts. The existing manufacturing processes and systems were expensive to support because of the lack a standardized architecture or framework.

Solution: Oasis is a situational dashboard used by Qualcomm’s CDMA Tech (QCT) Program Management team. This application aggregates hardware, software, project and customer data to promote better visibility of the products Qualcomm delivers to their suppliers and customers.

Real-Time Program Management

Able to create portable Apps in weeks vs. months trying to use

Cognos and Tibco

Promote better visibility of products in diverse portal

environments. Able to write once and deploy anywhere.

Live Connections Pervasive Apps Disparate information spread across many standalone systems. Information was difficult to aggregate and report on.

Self-Service Assembly

Real-Time Program Management

Engineering Data

Warehouse

Challenge: As a direct response to the economic downtown, Congress passed the American Recovery and Reinvestment Act of 2009. The goal of Recovery.gov was to make data available for public use, presented in a way that informs rather than overwhelms people in order to educate the public on stimulus spending.

Solution: JackBe's Presto was used to create the State Data Summary Widget, which allows users to personalize a portable App that shows an overview of data reported by prime and sub-recipients of Recovery Act funds in their local area including congressional district, county and state.

“…folks that are interested in this information are able

to customize it and then present real-time,

authoritative information in as simple a fashion as

possible…and that’s why we use [JackBe’s Presto ] as part of our information

stack.”

GP, Project Manager, Smartronix

Real-Time Budget Performance

Users can personalize their own Apps based on

geographical region.

Apps that can be embedded on any website.

Recipient data captured in SQL database: massive data-sets,

they easier solution.

Live Connections Pervasive AppsSelf-Service Assembly

Real-Time Budget Performance

Challenge: NASA is working to comply with the Federal Datacenter Consolidation Initiative which has required agencies to reduce datacenter costs by 40% by 2015. NASA has 80 data centers and they need a way to track operational datacenter metrics in order to better understand where they should focus their consolidation efforts. Solution: NASA is using Presto to roll up datacenter metrics like agency/server count, OS count and mapped app count for decision making Apps that help NASA understand what assets are in each data center and the expenses associated with maintaining these assets across 80 datacenters.

Real-Time Operational Reporting

“We were impressed with the ease of creating

dashboards and the ability to customize the

application code. Based on comparative price,

functionality and the support we were already receiving from Presto, we didn’t think it would be

cost effective to bring any other tool in-house.”

-Diane Smith, Project Manager

Impressed with the ease of creating dashboards and the

ability to customize the application code.

Apps will be available in SharePoint as native WebParts and also available through the

browser.

Tap into the IT Discovery & Application Mapping Service to better understand

datacenter relationships between hardware and applications in relation

to other datacenter information .

Live Connections Pervasive AppsSelf-Service Assembly

Real-Time Operational Reporting

Multiple databases

Challenge: Qualcomm lacked a self-service information delivery model for business users to have instant access to information to assemble personalized dashboards or portal based applications that host ever-changing departmental data

Solution: Qualcomm implemented JackBe's Presto to support ‘My Places’, a self-service portal for users to discover, create and distribute Apps through a secure Enterprise App Store.

Self-Service Enterprise App Store

“Presto has been a successful venture for

Qualcomm over the last 2 years and will continue to

be a part of our dashboarding toolset for the foreseeable future.”

-Lou Sacco, Qualcomm Solutions

Architect

Presto serves as the App creation tool and the

Enterprise App Store for delivery to users.

Presto Apps can be shared between and across groups in

diverse destinations.

Live Connections Pervasive Apps

Seamlessly integrates with existing infrastructure.

Self-Service Assembly

Self-Service Enterprise App Store

The Pervasive Human Resources Portal

Challenge - Dell’s Human Resources was tasked to rewrite their HR systems for their employees and for the HR staff. They needed to rapidly connect Peoplesoft, Oracle OBIEE, Taleo, SharePoint, and other internal and SaaS systems, as well as external networking sources such as FaceBook, Twitter and LinkedIn.

Solution - Dell was able to connect all of their disparate data sources without integration - combining data on the fly in real-time. They would be able to surface Apps in Peoplesoft (as portlets) and SharePoint (as WebParts) with no additional effort.

“…folks that are interested in this information are able

to customize it and then present it in real-time,

authoritative information in as simple a fashion as possible…and that’s why

we use [JackBe’s Presto ] as part of our information

stack.”

GP, Project Manager, Smartronix

Needed a solution that didn’t require IT , wanted to combine data on the fly in

real-time

Wanted to surface Apps as portlets in PeopleSoft and webparts in SharePoint.

Mobile capability as well.

Tasked to re-write HR system for employees & staff. Needed to rapidly connect to internal & external information sources.

Live Connections Pervasive AppsSelf-Service Assembly

The Pervasive Human Resources Portal

Presto is the fastest way to gain real-time insight into your business through…

Live Connections Pervasive AppsSelf-Service Assembly

JackBe Presto™: The Real-Time Intelligence Solution

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JackBe Presto™: The Real-Time Intelligence Solution

www.jackbe.com

Appendices

How Presto Works – Reversing the 80/20 Split

Business Users

Power Users

Developers

Visual Assembly

Development

Consume &Collaborate

How Presto Works – Supporting the Entire Real-Time Intelligence Lifecycle

How Presto Works - Under the Covers