Slide 1

Prevention of MalpracticePresented by: Julie Delahoy, Quality Manager Southern Region

Centre Regulatory obligationsAwareness of CMI Policies and ProceduresCMI Malpractice and Maladministration PolicyCMI Malpractice and Maladministration ProcedureCMI Investigation Procedure https://www.managers.org.uk/education-providers/regulations/policies-and-proceduresImmediate reporting CMI of suspected malpracticeComplying with CMI malpractice proceduresCo-operating with CMI and regulatory bodies Implementing actions required during and after investigation Advising Learners of the CMI policy on malpractice/maladministration during induction Being vigilant to possible instances of malpractice and maladministration Taking reasonable steps to prevent malpractice/ maladministrationDefining and understanding malpracticeandmaladministrationDefining: Malpractice & maladministrationMalpractice - Associated with the Assessment Process:deliberate actions, neglect, failure to meet obligations, e.g. failure to maintain appropriate records or systems. falsification of records in order to claim certificates, inappropriate assistance to learners, conduct during assessment, ineffective scrutiny or monitoring of learner work. Maladministration Associated with administration programme:is any activity, neglect, failure to meet obligations or other poor practice that results in the CMI Centre or Learner not complying with the specified requirements for delivery of the qualifications e.g. failure to register learners, breach of confidentiality or security, failure to retain appropriate records.

CMI MALPRACTICE PROCEDUREWhat to do:Undertake any initial investigation required to establish if malpractice is suspectedReport to CMI using Centre Report of Suspected Malpractice Form in CMI Malpractice and Maladministration Procedure

What happens:Level 3 sanction applied, to mitigate against any potential adverse effect.CMI assess risk of adverse effectInvestigation (Internal and/or CMI)Possibly inform Regulators and Other AOsOutcome: actions, additional scrutiny, sanctions, withdrawal

Right of Appeal

Retention of Records: 5 Years

Timescales Centre to report to CMI -5 daysCMI to respond with actions-5 daysInvestigation (internal or CMI)-timescale to be agreedOutcome-28 daysExamples of centre/centre staff malpractice/MALADMINISTRATIONMisuse of assessments, including inappropriate adjustments to assessment decisions e.g. Conflict of interest.Failure to comply with requirements for accurate and safe retention of Learner evidence, assessment and internal verification records Failure to comply with Awarding Body procedures for managing and transferring accurate Learner data Excessive direction from assessors to learnersDeliberate falsification of records in order to claim certificates Deception (e.g. manufacturing evidence of competence, fabricating assessment or internal verification records)

Refer: CMI Malpractice and Maladministration Policy

Examples of Learner MalpracticePlagiarismCollusion with others when an assessment must be completed by individual Learners Impersonation - assuming the identity of another Learner or having someone assume your identity during an assessment Inclusion of inappropriate, offensive, discriminatory or obscene material in assessment evidence. Inappropriate behaviour during an internal assessmentRefer: CMI Malpractice and Maladministration Policy

Prevention

of

MalpracticeKey mechanisms for preventionof MalpracticeCentre Malpractice and Maladministration PolicyGuidance on plagiarism and collusionAssessment design and strategyMonitoring of learner assessment (Tutorials, Formative Feedback)Authentication (Statement and Professional Discussion)IV strategyProgramme management

Centre Malpractice and Maladministration policyContent of Internal Malpractice Policy

Defining and Guidance on malpractice and maladministrationInternal process that identifies to whom, how and when suspected malpractice should be reported. Note: CMI Centre Reporting of Malpractice FormProcess for immediate reporting of malpractice to CMIProcess that identifies who will investigate and communicate the outcome of suspected malpractice investigationStatement of compliance with CMI Investigation ProcedureRight of Appeal (link to internal Appeals procedure)Reference to CMIs Whistle Blowing policy/an individuals right to report malpractice directly to CMI.Statement of how policy is communicated

Communication of Internal Malpractice PolicyStaff InductionLearner InductionCourse HandbookLearning PlatformsPlagiarism v collusion Plagiarism means presenting work, excerpts, ideas or passages of another author without appropriate referencing and attribution.

Collusion occurs when two or more Learners submit work which is so alike in ideas, content, wording and/or structure that the similarity goes beyond what might have been mere coincidence.

Ref: CMI Plagiarism and Collusion Statement Types of plagiarismDirect copy /Cloning: Learner presents work from another source as his own e.g. Use of a paragraph from secondary source without any reference to sourceCopying: Learners work contains significant content from another source without any reference e.g. use of diagramsRephrasing: Learners work contains content from another source with words changed but the content remains largely unchanged.No original content: Learner produces work from other sources, correctly referenced but with no original contentRe using own work: where learner presents content from previous own work without identifying source e.g. Work from previous study.Non-identifiable reference.Source: http://www.plagiarism.org/plagiarism-101/types-of-plagiarism/Guidance to learners: Plagiarism and collusion Learner induction

Course handbook

Statement of Authenticity (Refer to: CMI Templates for Learner and Centres available on website)

Internal Assessment Policy: Refer to CMI Assessment Guidance Policy and Plagiarism and Collusion Statement.

Front cover of assessment briefs

Refer: CMI Plagiarism and Collusion Statement CMI Centre Handbook page 41 CMI Assessment Guidance Policy CMI Learner Statement of Authenticity Template CMI Centre Statement of Authenticity Template

Assessment Strategy and designAssessment requires original content and evidence (consider use of case studies, tasks, group work, guidance on use and authentication of evidence etc)

Assessment guidance: including referencing and use of secondary sources as evidence. Note: CMI Assignment Brief Template

Assessment format word v pdf

Setting and monitoring deadlines for submission of learner work

Policy on extension of assessment submission deadlines (link to Special Consideration Policy)Monitoring Learner assessmentFormative assessment and draft submissions

Tutorial support (authentication)

Templates for recording assessor feedback/tutorial support e.g. Record of Tutorial/Learner Progress Record/Individual Learning Plan

Retaining records of formative feedback e.g. CMI mark sheetauthenticationPlagiarism software

Use of Professional Discussion to mitigate against risk

Stakeholder authentication/signature of work and/or evidence

Learner Statement of Authenticity Approved Centre Statement of Authenticity for External AssessmentLearner Statement of Authenticity

iv strategy in Prevention of malpractice

Monitoring of Submission deadlinesRole of i.v. and i.v. documentation to consider the use and authentication of evidence.Evidence of assessment practices undertaken by assessor e.g. Formative assessment, plagiarism reportsAvailability of learner work and independence of sample

Sample plan should consider, in relation to prevention of malpractice: Conflicts of interest Possible collusionCohort make-upAssessor risk/experience

Programme ManagementAppropriate appointment of Programme Director (level and involvement)

Tracking systems: Registration, learner progress and achievement, claim with appropriate level of authorisation and checks.

Mechanisms for review of learner progress e.g. Regular meetings, tracking documentation, interim i.v.

Mechanisms for training of assessment and iv team

Mechanisms for monitoring of conflict of interests

Security of assessments (storage and submission)

Summary of key pointsEnsure policies and guidance are up to date and communicated to learnersReport any suspected malpractice to CMI immediatelyEnsure learners sign Statement of Authenticity for each piece of work Retain documentary evidence of monitoring of learner work/assessmentRetain documentary evidence of authentication of learner work

qUESTIONSQuestions will be collated and response given with a FAQ which will be made available on the website.

Any concerns: Contact your Quality Manager for guidance and advice.