Social Technology in the workplace

Technology is a tool.People still communicate about the same

things.Just in a different way & with wider

boundaries.

Photo credit: Facebook blog

What is ‘social media’?

Why should we care?

Photo credit: johnflinchbaugh

People in our Borough are using social media

Borough social media use

•Facebook = 46.2%•Facebook (aged 16–24) = 95.5%•YouTube = 37.3%•MSN = 21.2%•Twitter = 6.1%

National social media use

•Facebook = 60%•Facebook (aged 18-24) = 12%•YouTube = 258% •MSN = 39%•Twitter = 12%

Cost saving

Photo credit: 10:10 - GuardianMeeting room - Aaron GustafsonCar - Mark WubbenSilo - Andrea Kirby

Cost per ‘transaction’

Web32p

Phone£2.90

Face to face£7.40

Transactions are not just financial

The conversations happen whether we are involved or not…

• Libraries• King Georges Hall• BWD Winter• Darwen Leisure Centre• Waves• Beez Card• BWD Young People Drug Education• Darwen Live

• BWDBCtube Main stream:• Blackburn with Darwen

Groups:• OurBWD

• Blackburn Museum blog• King Georges Hall blog• Internal Directors blogs

@blackburndarwen@librariesbwd@kinggeorgeshall@bwdtransport@loveblackburn@bwdnhs@bwdparks

And this is what we’re doing about it…

Open Data?

Photo credit: Auntie P

Who the heck is Tim Berners-Lee anyway?

Public Sector Transparency Board, est. June 2010

Prof Nigel Shadbolt Sir Tim Berners-Lee Tom Steinberg Prof Rufus Pollock

Francis Maude MP Chairman

Photo credits: Paul Clarke, Вени Марковскиmysociety, rufuspollockdotcom, francismaudedotnet

On our agenda whether we like it or not

Code of recommended Practice for Local Authorities on data transparencyconsultation

Protection of Freedoms BillSection 92Directive to publish all FOI Outcomes digitally if requested on that channel

No one’s going to do anything with this info!?!

London Data Store

Spend DashboardChris Taggart, OpenlyLocal

Live Train MapMatthew Somerville

Underground Departure BoardPeter Hicks

Damage limitation?

“Train Operator of westbound Hammersmith & City line train 213 passed signal FC1 at danger by 60 metres from front of the train. The correct procedure was carried out and Train Operator was given authority to continue under rule. The

Train Operator failed to react correctly to a caution signal.”

Taken from London Underground Signals Passed at Danger dataset, published on London Datastore, 09/05/2011. Published every four weeks. First published 01/04/2010.

No media interest at all

What do other Councils do?

What could we do?

Where is everyone else, right now?

Where are we?

The future?Wired.com