price product marketing - ldi
TRANSCRIPT
Healthy Retail Solutions
2012 Summer Undergraduate Minority Research Program Mentor: Karen Glanz PhD MPH
Robert Hsu
Roadmap • Overview
▫ Background information
▫ Purpose
▫ Learning objectives
• Significance
• Methods
▫ Data
▫ Description of interventions
▫ Surveys
• Findings
▫ Limitations
▫ Intercept survey results
• Reflection
Background
Overview Significance Methods Findings Reflection
Price Product
Promotion Placement
Marketing
The Question
Overview Significance Methods Findings Reflection
Effectiveness of marketing interventions on the following:
Increasing purchases of healthy food?
Decreasing purchases of
unhealthy food?
Maintaining profit-neutral/profit-
positive effect on supermarkets?
Collaborators:
My Learning Objectives • To gain knowledge and experience in the
following areas of public health research:
▫ Data collection and fieldwork
▫ Data coding, management, and analysis
▫ General understanding of research study design
▫ General knowledge of health behavior theory
Overview Significance Methods Findings Reflection
Significance • People make majority of food purchases in
supermarkets potential for widespread effect • Limited research in real-life settings and
minority/low-income populations
• Follow-up surveys from grocers showed intervention was realistic and sustainable
Purpose Significance Methods Findings Reflection
Methods
Overview Significance Methods Findings Reflection
Preparation for study
Pre-Intervention
3 months
Intervention 6 months
Post-Intervention
3 months • Choosing
stores
• Choosing intervention products
• Collected baseline data
• Implemented placement and promotion interventions
• Collected follow-up data
• Began data analysis
• Conducted intercept & stakeholder surveys
Choosing and Randomizing Stores:
• Selected 4 control stores, 4 intervention stores
• Intervention stores had placement and promotion changes
• Randomization based upon the following:
1. Store chain – Shoprite, Fresh Grocer
2. % of WIC/SNAP purchases
3. Store square footage
Overview Significance Methods Findings Reflection
Choosing intervention product categories:
• Healthy alternatives = lower in calorie
• Alternatives at same or lower cost
• Top seller based upon 12 months of sales data
• Staple food item in households
• National brand available
Overview Significance Methods Findings Reflection
Product Category Products
Cereal General Mills Cheerios (8.9oz, 14oz, 18oz) Post Honeycomb (12.5oz)
Milk Lehigh Valley skim, 1%, 2%, and whole (all sizes)
Frozen Dinner Banquet Chicken Nugget Dinner Banquet Salisbury Steak Dinner Banquet Turkey Dinner
Water Aquafina water (16.9oz, 24 pack)
Soda Diet Pepsi (20oz, 12 pack, 2L) Pepsi (20oz, 12 pack, 2L)
Overview Significance Methods Findings Reflection
Collecting the data
Overview Significance Methods Findings Reflection
Sources of data from grocers:
1. Weekly sales data 2. Consecutive shopper receipts 3. Loyalty card data 4. Weekly ads
Receipt coding
• Identified target and competing products on receipts • Recorded results in spreadsheet
Weekly ad coding
• Identified on-sale target and competing products • Performed so effect of price can be factored into
analysis
My roles:
Overview Significance Methods Findings Reflection
Cereal Before • Sugary cereals at eye-level • Healthier cereals on bottom shelf
After • Cheerios & Honeycomb moved to
eye level • Proportion of facings increased
Overview Significance Methods Findings Reflection
Milk Before • Low proportion of facings is devoted to
skim or 1% milk
After • Reduced whole milk and increased
proportion of skim, 1%, 2%
Overview Significance Methods Findings Reflection
Skim
Frozen Dinners Before • Arranged lying down so spine of
box is showing
After • Arranged so picture can be seen • Moved to eye level • 2 facings instead of 1
Overview Significance Methods Findings Reflection
Promotion of products:
Call out signs on the shelf or door
Increasing proportion of healthy products in endcaps, islands, and entrance displays
Overview Significance Methods Findings Reflection
Diet
Surveys
Purpose of intercept surveys:
• 25 surveys/store x 4 stores = 100 surveys
• Customers’ shopping habits and decisions
• In-store advertising and its effect on customers
• Background information – health status, income, education, gender
• $10 gift card for 20 question survey
Overview Significance Methods Findings Reflection
1. Customer intercept surveys
1. Stakeholder surveys
Purpose of stakeholder surveys: • Feasibility and sustainability of interventions
• Likelihood of continuing interventions
• Effect of interventions on job satisfaction
• Likes and dislikes of supermarkets with the intervention
• Suggestions for the future
Fieldwork • Interviewed customers • Compiled intercept survey data for analysis
My role:
Overview Significance Methods Findings Reflection
Preliminary Findings
Overview Significance Methods Findings Reflection
Statistically significant differences
Milk Frozen dinners Water
Limitations • Difficult to conduct studies in a real-world
setting
• Study is time and labor-intensive
• Process of implementation in supermarkets can be difficult
Overview Significance Methods Findings Reflection
Findings from Intercept Surveys Demographics
Overweight 53%
Underweight 6%
Right weight 39%
No response 2%
Self-Reported Weight Status Gender:
Male – 40%
Female – 60%
The typical respondent is overweight, African-American, & female
White/Caucasian 6%
Black/African American
89%
Latino/Hispanic 1%
Other/Multi-racial 4%
Race
Overview Significance Methods Findings Reflection
Shopping Habits
The typical respondent uses a shopping list at least on some occasions and will most likely buy something not on his or her list
Overview Significance Methods Findings Reflection
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
50.0%
Self-Reported Use of a Shopping List
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
50.0%
Self-Reported Lack of Adherence to Shopping List
Likelihood of Changing Food Purchasing
The typical respondent would most likely try a new cereal but would not be likely to try a new type of milk
Overview Significance Methods Findings Reflection
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
50.0%
Zero Some Moderate Good Very High
Likelihood of Changing Milk Type Purchased
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
50.0%
Zero Some Moderate Good Very High
Likelihood of Changing Cereal Purchases
The typical respondent would be likely to try a new soda or frozen dinner product
Likelihood of Changing Food Purchasing
Overview Significance Methods Findings Reflection
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Zero Some Moderate Good Very High
Likelihood of Changing Frozen Dinner Purchases
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
Zero Some Moderate Good Very High
Likelihood of Changing Soda Purchases
Product Noticed Change in Layout (%) Cereal 28% Milk 27%
Checkout coolers 24% Soda 21%
Frozen Dinners 16%
Percentage of People Who Noticed Layout Change
Overview Significance Methods Findings Reflection
Most people noticed changes in layout in the cereal and milk sections
Lessons Learned from SUMR
Overview Significance Methods Findings Reflection
Research Understanding of
research study design
Sustainability and size of impact of
research
General concepts in health behavior
theory
Personal I love research and
public health! Increased confidence
Acknowledgements Outside Collaborators • Temple: Gary Foster, PhD; Alexis Wojtanowski
• The Food Trust: Allison Karpyn, PhD; Stephanie Weiss, MPH
• Fresh Grocer
• Shoprite
Funders: • USDA
• Robert Wood Johnson Foundation
Overview Significance Methods Findings Reflection
Acknowledgements • SUMR:
▫ Joanne Levy, MBA MCP
▫ Lissy Madden
• Mentors:
▫ Karen Glanz, PhD MPH
▫ Erica Davis
▫ Karyn Tappe, PhD
Overview Significance Methods Findings Reflection