pricing your services
TRANSCRIPT
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MAKING SURE THE PRICE IS RIGHT
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Fixed & Variable costs
KNOWING YOUR COSTS
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Anything that changes based on the unit sold ¡ Commission per unit ¡ Direct material per unit ¡ Shipping per unit ¡ Supplies per unit
VARIABLE COSTS
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Things that stay the same regardless of volume ¡ Communications ¡ Tax ¡ Licenses ¡ Administrative staff ¡ Rent ¡ Utilities
FIXED COSTS (OVERHEAD)
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Number of units that need to be sold for total revenue to equal total costs (fixed and variable) Break-even point = Fixed costs / (unit selling price-variable costs)
BREAK-EVEN
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BREAK-EVEN: GRAPH
0
2000
4000
6000
8000
10000
12000
14000
Cost
and
/or R
etur
n ($
Tho
usan
ds)
Variable Costs
Fixed Costs
Total Cost
Income
Break-even point
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In a month, company sells 1,200 widgets for $10 each. Fixed costs total $5,000, with a cost of $5 per widget. Break-even point = $5,000 / ($10-$5) = 1,000 At 1,000 widgets, the company covers costs. Additional 200 widgets is profit.
BREAK-EVEN: EXAMPLE
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If you aren’t happy with your profit: ¡ Increase sales ¡ Lower costs § Fewer employers § Less rent
¡ Raise your price
BUT I WANT MORE…
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Basics of pricing strategy
HOW DO YOU CHARGE MORE?
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¡ Who is buying your product? ¡ Who are your competitors ¡ How, or will, negotiations occur? ¡ What do customers think of your product?
§ Capabilities § Quality
WHAT YOU NEED TO KNOW
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Objective
Strategy
Model
$
PRICING PYRAMID
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What does your price need to accomplish?
PRICING OBJECTIVES
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¡ Maximize Profits ¡ Maximize Revenue ¡ Maximize Market Share ¡ Reinforce brand perception ¡ Stabilize the market ¡ Achieve return-on-investment ¡ Become the price leader ¡ Create product interest ¡ Discourage entry of new competitors
WHAT SHOULD YOUR PRICING DO?
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How are you going to accomplish the goal?
PRICING STRATEGY
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¡ Cost Plus § Based on understanding measurable costs, plus profit
¡ Competition-based § What your competitors are doing
¡ Value-based § Price in relation to what product delivers § Hardest to quantify § Requires ongoing work
HOW DO YOU REACH YOUR OBJECTIVE?
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PRICE/QUALITY DIFFERENTIATION
Economy Penetration
Skimming Premium
Low High
High
Low
PRICE
Quality/Differentiation
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¡ Market maturity § Younger market = more flexibility § Mature markets = more pressure, limited flexibility
¡ Product category § Highly innovative products have limited barriers
¡ Demand § High demand = higher pricing § Lower demand = lower price
¡ Competition § Don’t be highest or lowest
FACTORS IN PRICING (1 OF 2)
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¡ Value § Price = what buyer pays § Value = what buyer receives § Set by image, word-of-mouth
¡ Quality/Perception § Higher prices tend to signal higher quality § Customer ultimately decides
¡ Differentiation § Highly differentiated products = less price sensitive
¡ Brand Premium § High brand equity = higher prices
FACTORS IN PRICING (2 OF 2)
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How is it sold? PRICING MODEL
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¡ Per unit ¡ Per user ¡ Per usage ¡ Per unit of infrastructure ¡ Subscriptions
COMMON PRICING MODELS
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What feels right? ART OF PRICING
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¡ No 100% correct answer ¡ Difficult to optimize for all segments ¡ Find the equilibrium
§ Don’t leave money on the table § Don’t lose deals to competitors
FINDING BALANCE
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Factors to keep in mind NOW WHAT?
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¡ Keep an eye on the competition § Pricing should align with positioning
and functional differences ¡ Educate your sales team
§ Make sure they understand the differences and how they factor into pricing
¡ Make sure your market “gets it” § It needs to be easy to explain and understand
¡ Review regularly, adjust as needed
YOU SET YOUR PRICE. NOW WHAT?
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It’s time for questions. ASK AWAY