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PRIDE. In Our Community FY19 ANNUAL REPORT

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Page 1: PRIDE. › jkv-prod-assets › ...awesome community. He has made friends, which has led to discovering new interests and reviving long-forgotten hob-bies. He loves his community and

PRIDE. In Our Community

FY19

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PRIDE In Our Community

It’s with our mission in mind and the undisputed pride flowing through every member of our community that the Village was able to achieve so much during fiscal year 2019 (April 1, 2018, to March 31, 2019).

We continued to strategically redevelop our campus, including independent living, assisted living and skilled nursing. We had a banner year of sales; celebrated stellar state surveys, resident satisfaction scores and national recognitions; and augmented our associate benefits offerings; among other accomplishments that you will read about in this report. Along with our successes came some challenges – such as a tight labor market, new competition and the necessity to balance current needs while building financial strength that ensures sustainability and our ability to meet future contractual obligations to our residents.

I am proud of what we were able to accomplish for our residents, associates and the other people we serve. But more importantly, I’m proud that we are always looking for ways to be better. Why? We want everyone who comes in contact with our community to have that same sense of belonging as my new friend, and to take pride in being part of something special well into the future.

Dr. Daniel Rexroth, President and CEO

“With every building we construct,

every activity we oversee, every meal we serve ... our motivation always

originates from our mission of enriching lives

and building community.”

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A fairly new resident to John Knox Village recently men-tioned to me how much he appreciates living at the Village. He admitted that he initially focused on finding just the right home and selecting all the best decor and finishes. But he said he quickly discovered that our Village is more than the physical structures – it’s about the people who make up our awesome community. He has made friends, which has led to discovering new interests and reviving long-forgotten hob-bies. He loves his community and has a new outlook on life.

My new friend is not alone; I often hear stories like his, and I take great pride in the sense of community we provide. We work hard every day to ensure everything we do – every building we construct, every activity we oversee, every meal we serve – originates from our mission of enriching lives and building community.

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Inspired Change 3

John Knox Village continues to inspire community by working on projects outlined in the strategic plan. During fiscal year 2019, the Village welcomed an additional 37 new residents to The Meadows neighborhood. Completed in FY18, the complex has 104 apartment homes and is now more than 60 percent occupied. Its features include a grand hall, a restaurant, a public house, an indoor aquatics and fitness center, a community center and other amenities. What’s more, the Village continued to build new villas, bringing the total number of the popular two-bedroom homes to 31.

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JKV residents and associates helped open the new garden at a ribbon cutting ceremony.

“I always loved keeping up the lands, the garden, the flowers, and learned so

much over the years. Being able to do that here, it’s like

being at home. I love it.” – Zack Hightower,

John Knox Village resident

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From providing attractive homes and well-maintained common areas, to offering high-quality services and amenities, every single department has a hand in creating a community residents are proud to call home. It’s this sense of pride that also helped the sales and marketing team achieve its move-in goals as well as a near-record year of sales.

During fiscal year 2019, the sales and marketing team hit the independ-ent living move-in goal of 181, which helped the Village exceed its occu-pancy goal by 20 occupied homes. To help them accomplish their sales objectives, the group hosted a multi-tude of seminars, tours and special events. Resident and associate referrals, and web-based inquiries also con-tributed to their efforts.

While the Village achieved its move-in goals for the fiscal year, it did not attain the combined entry fee goal of $22.4 million. Despite overshooting

the lease, existing campus, D Building and phase IV villa pre-sale goals, the team is playing catch up with the Village’s newest neighborhood, The Meadows. However, new strategies have been implemented and sales trends look extremely positive for fiscal year 2020.

It should be noted that the Village wrote a near-record number of entry-fee contracts in FY19. This positive trajectory is important to the community because entry fees are the economic engine for capital improvements and external financing.

“Although we fell a bit short of where we wanted, I am extremely proud of our team and what they were able to accomplish this year,” said Marybeth Roberts, director of sales, marketing and communications. “We hit several goals out of the park and were so close with others. I can’t wait to see what happens in fiscal year 2020.”

$25,000,000

$20,000,000

$15,000,000

$10,000,000

$5,000,000

$0 FY14 FY15 FY16 FY17 FY18 FY19

$18,879,505$20,227,956

$13,040,917$11,775,908

$8,221,895$6,431,590

Team Players West Side Progress

John Knox Village Hits Move-in Goal, Marks a Banner Sales Year

John Knox Village will soon welcome new neighbors as it makes progress on the sale of under-developed land on the campus’s western edge.

Last fiscal year, the Village an-nounced it had teamed up with a com-mercial real estate company to market about 150 acres of mixed-use land. Fast-forward to FY19 – the Village continued negotiations with a local home developer to sell a portion of the property and began accepting pro-posals from commercial businesses that offer resident-friendly services. Finally, construction of the state-of-the-art Lee’s Summit Fire Station #3, located on the southern border of the acreage, is progressing steadily.

Because of the impending land sale, the JKV Community Garden needed to be relocated. Village leaders worked hand-in-hand with resident gar-deners to find a suitable location and decided on a site across the parking lot from the Hobby Hut. The grounds team moved the fertile top soil to the new location and created more than 100 garden plots of varying sizes, raised beds, and an area for growing trees or berries. The garden also has new storage sheds, a rainwater collection system, a produce table and 20 water spigots, as well as on-site parking and Dial-A-Ride access. Finally, the entire area is enclosed by a fence.

Larry Willems, president of the Garden Market Association, said gardening is a lot of fun, particularly with the improvements.

“New people have come to garden this year and that’s fun to see,” Larry said. “I just enjoy getting to meet the new peo-ple and really, I call gardening therapy because it keeps me active and busy.”

By the Numbers

Entry Fee Contracts

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By the Numbers

Achieving Goals Together

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Village Home Health Working outside the bricks and mortar of the health care

system, Village Home Health associates excel at helping their patients live the lives they want by helping them achieve their health goals.

Upon admission to home health, staff and patient set an objective they can achieve together. The goals are varied. Some patients aim to remain in their homes or to learn how to manage blood pressure. Others want to get a better handle on their illnesses. For example, during a recent admission, a patient knew something was off about her diagnosis. Together, she and her interdisciplinary home health team prodded her doctor to take a second look, which resulted in a more specific diagnosis and an opportunity to set obtainable goals.

It’s this team-based, goal-oriented approach coupled with attention to details that has helped Village Home Health maintain low re-hospitalization rates and high patient satisfaction during fiscal year 2019. What’s more, the agency accomplished several initiatives during the fiscal year that will continue to set it apart amid rapid industry growth and a progressively crowded marketplace. . Connecting. Although Village Home Health has been using telehealth technology for many years, it is increasingly becoming more popular. Using a new two-way video service similar to Skype, the telehealth system complements home visits, enabling staff to engage with patients between scheduled appointments to assess their status. The technol-ogy enhances staff-patient relationships, can decrease hospital readmissions and can give patients a confidence boost as they work to meet their health care goals. . Evolving. The agency has spent months preparing for the regulatory and reimbursement reform that will be implemented Jan. 1, 2020. Currently, a significant portion of the 60-day home health episodic payment is based on

therapy utilization and other thresholds. The new Patient-Driven Groupings Model (PDGM) standard is replacing the payment categories with other patient-specific characteristics. . Transporting. Village Helpers In-Home Care, an arm of Village Home Health, worked to establish a new trans-portation service for Village residents. The service, which debuted in fiscal year 2020, transports residents to medical appointments, shopping trips and other outings within a 40-mile radius of the Village campus.

Village Home Health provides care to patients wherever they call home – at John Knox Village or throughout the Greater Kansas City Metropolitan Area in 12 Missouri and Kansas counties.

1,829Managed Care Visits

Monthly Average

71Medicare Episodes

58Private Pay Episodes

16Medicaid Visits

Village Home Health FY19 Visits and Episodes

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“We do everything we can to keep people in their homes, and our

patients know we will help them navigate whatever may be going on, even though we are not in the

home with them all the time.” – Clarissa Joyce, RN, Village Home Health

Clarissa Joyce, pictured with Carroll Johnson, JKV resident.

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Village Assisted Living, which consists of 95 apartments, as well as three distinct assisted living memory care neighborhoods totalling 63 apartments, provides customized assistance with daily tasks like bathing, dressing and medication.

By the Numbers

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With an increase in market demand for assisted living services, an influx of competition and changes in consumer housing expectations, John Knox Village expanded its redevelopment focus to include its 95-unit Village Assisted Living facility.

Work on the multi-phase venture started in fiscal year 2019. Once completed, the enhanced assisted living facility will further enrich the lives of residents who move through the Village continuum.

The first phase of the project included the construction of new staff offices in under-used common areas. Then, former office spaces were renovated into four new assisted living apartments.

Phase two involved the former residential care build-ing, Astoria. After the building’s residents moved to new homes, the Village abated and demolished the structure, which was built in the mid-1970s. Construction of a new, single-level building with 25 one-bedroom assisted living apartments will be completed during fiscal year 2020.

The future and final phase of the project will be to remodel the corridors and common spaces of the existing assisted living building to provide more aesthetic cohesiveness between the new and existing spaces.

Although the projects temporarily reduced Village Assisted Living’s forecasted revenues by about $400,000 for the fiscal year, the investment will pay dividends once the work is complete.

Trisha Rains, activity coordinator, builds relationships every day among residents, associates and members of the surrounding community through a variety of fun, creative and person-alized activities.

When a resident moves to the community, Trisha learns all she can about the person’s background and

interests. She then takes care to invite the resident to activities he or she will enjoy – or will schedule something new to engage that person. Because of this step, the activ-ity calendar is as diverse and varied as the residents who live there, and includes such fun as pet visits; family events, such as the Mother’s Day Tea; and car shows featuring vehicles from the 1940s, 50s and 60s.

Knowing it takes a team to provide great care to residents, Trisha also honors staff with gift bags and fun luncheons on special occasions.

“Trisha has great ideas or adds little touches that make her activity or celebration even more special for our resi-dents, associates and guests,” said Heather Scott, Village Assisted Living administrator. “She loves to have fun and wants everyone around her to have a great time, too.”

Village Assisted Living

Village Assisted Living FY19 Census

Average Monthly Combined Census: 150

Building CommunityMission Accomplished

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“My whole life we’ve always had a dog, so I just love the visits with

Penny and the other pets.” – Jeanne Prosser, Village Assisted Living resident

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Patty McGregor and sister, Michelle Powell, looked for a community with a full continuum of care and associates like Ceon Walker, CMT, who can help their father, Herb Letzig, navigate Alzheimer’s disease.

The Village’s skilled nursing facility, the Village Care Center, provides a variety of services, including: post acute/rehabilitation, long-term care and memory care. In addition, the VCC is home to Village House, which provides short-term inpatient hospice care.

By the Numbers

Village Care Center FY19 Census

Average Daily Census: 241

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From enhancing resident areas to implementing life-changing technol-ogy, to being named one of the best skilled nursing centers in the country, the Village Care Center had a banner year enhancing the lives of Village residents and members of the surround-ing community.

The Care Center is making dynamic changes to ensure continuity across the continuum, while meeting market demand shifts. Working hand-in-hand with associates from across the organi-zation, the Care Center accomplished a lot during fiscal year 2019.

• Physical Transformations. The VCC is renovating the two long-term care wings, building private rooms and updating common areas to create consistency for residents who move through the continuum of care. While closing one hallway at a time for renova-tion has affected FY19 census numbers, staff anticipates that census will rebound once work is completed in FY20.

The memory care wing also made changes to enhance the resident experience. With a grant from the George H. Nettleton Foundation, the grounds department installed a beau-tifully landscaped and secure court-yard that residents can access at will. Staff also reconfigured the neighbor-hood, moving residents in the later stages of dementia to a quieter area of the wing. 11

Enriching Lives

• Game-changing Technology. The Care Center is using new technol-ogy created by VirtuSense that can assess balance, more effectively determine fall risk and recommend a course of action to help correct balance problems.

• 98% Patient Satisfaction Score. When discharged from the Village Rehab Unit, patients are asked to complete a survey. A reassuring 98 percent indicated they would recommend the Village Care Center to a friend or family member.

• Named a “Best Nursing Home.” The Village Care Center is one of four skilled nursing facilities in the state of Missouri to be named “one of the nation’s best” by US News and World Report, the standard-bearer for indus-try recognition in the United States.

Village Care Center

Sandy Stearman, LPN, manager of clinical services, is more than the

memory care unit manager – she is a community creator.

When Sandy arrives at work, the first thing she does is go out on the floor to greet

everyone, said La Star Jones, LPN, unit team leader.

“This creates a sense of family among the staff, and that carries over to the residents and their families, so that they feel like part of our family too,” La Star continued.

Sandy enjoys helping with meal service and other tasks because she wants to know the residents and their families, as well as her team, which leads to longevity and consistency of care.

“She cares about all of us, and everyone feels it,” La Star said. “Sandy is a person who looks for the good in people and always assumes it is there.”

Sandy’s leadership also is bringing positive attention to the unit, which was recognized by the Missouri Local Area Network for Excellence (MoLANE) for reducing the use of antipsychotic medications.

“I really wish I could clone her,” said Anthony Columbatto, Village Care Center administrator. “She is an amazing mentor and a great example to her team.”

Living by Example

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Lasting Salute

Village Hospice continues to be one the highest-rated providers of hospice care and services in Kansas City, according to data compiled by the Centers for Medicare & Medicaid Services (CMS). This distinction enables the agency to maintain strong relationships with two local health care providers and expand its presence throughout the surrounding community.

Research Medical Center in Kansas City, Missouri, and the Lee’s Summit Medical Center, which is only minutes from the John Knox Village campus, both feature Village Hospice on hospice agency referral lists.

“Our referral partners know that we work well with other health care providers and that because we are not-for-profit and mission driven, we are completely dedicated to our patients and their loved ones, which helps us stand out among our competitors,” said Ketti Dawson, Village Hospice administrator.

Another relationship-driven initiative that sets Village Hospice apart is its involvement with We Honor Veterans, a program that provides services tailored to veterans and their loved ones to help them navigate the unique challenges of their end-of-life journey.

“Being part of this national initiative has helped us learn how to better care for these individuals and their families, and after six years of participation, it’s not really a program anymore, it’s just what we do,” Ketti said.

Village Hospice also is working to educate commu-nity members about the benefits of hospice care and how to fully benefit from the service.

“The national average for a patient’s length of stay is about 55 days; our average is 20 days,” Ketti said. “We want to increase that number by educating health care providers and consumers about the importance of hospice and how it can help with quality of life at the end of life.”

Comforting and Caring Village Hospice Administrator

Ketti Dawson says she can tell if an individual has the heart for hos-pice work “because they run to the fire.” Colleen Harris, who was honored with the Administrative Volunteer Award by the Missouri Hospice and Palliative Care Asso-ciation, is one of those people.

A retired school counselor who lives in Lee’s Summit, Colleen has been an integral part of the Village Hospice Volunteer Program since 2009. Her duties are varied and diverse, and include administra-tive support, working with patients and supporting loved ones. She also helps plan two annual family events – the Memorial Service and Butterfly Release and the Hope for the Holidays grief support workshop.

“Colleen is a trusted volunteer and mentor and has earned the respect and gratitude of those for whom and with whom she serves,” said Angel Gregory, volunteer manager for Village Hospice. “We need more volunteers like her. She has a love for comforting and caring for others, and she is a natural fit as a volunteer.”

Village Hospice

By the Numbers

Village Hospice FY19 Census

Village Hospice offers care and services for people with life-limiting illnesses whose care shifts from finding a cure to offering comfort in eight Missouri counties surrounding Kansas City.

Average Daily Census: 47

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“We consider it a privilege to serve those who have served our country and to provide care

with honor, dignity and understanding.” – Ketti Dawson, Village Hospice administrator

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Village Hospice care team leaders demonstrate proper flag folding procedures.

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Finding Balance Cutting-edge balance assessment technology

could help lower risk of falling.

John Knox Village is one of the first retirement communities in the nation to adopt a new technology called VirtuSense – a system that assesses a person’s movements and determines their risk of falling.

Created by the inventor of the full-body airport security scanners, it’s a high-tech solution to a low-tech problem. VirtuSense uses an infrared camera that helps measure how a person performs a list of ordinary tasks such as sitting, walking, standing and turning around. Results are recorded and saved for comparison against a national database as well as the individual’s future evalua-tions After the assessment, a therapist will recommend a course of action to help correct some of the balance problems. The Village has two VirtuSense systems – at Village Assisted Living and the Village Care Center.

“Injuries sustained by older adults because of a fall are often severe, life-altering and expensive to that per-son,” said Rodney McBride, vice president of health and community services. “We are taking steps to make sure our residents and other members of our community have tools that can help them remain on their feet.”

The facts about falls are sobering – and using the VirtuSense System, John Knox Village is taking steps to move the needle in the right direction.

Serving Smiles Known for providing a multitude of venues for resi-

dents to host get-togethers, neighborhood meetings, family reunions and other community-building events, John Knox Village has introduced yet another dining option that will enable residents to gather with friends, neighbors and loved ones to break bread.

Metropolitan, which is located in The Meadows, provides an elevated dining experience. It joined the Village’s six other dining options in spring 2018. Currently serving dinner four days a week, Metropolitan offers a vari-ety of scratch-made dishes such as pasta Bolognese, rustic chicken potato dumplings and lamb chops with herbs de Provence.

To ensure Metropolitan and the other eateries keep up with residents’ evolving food preferences, Village restaurants host monthly food groups to discuss menu changes, special events and entrée specials. Attendees are then encouraged to share the information with their neighborhood groups.

“Our restaurants are an extension of our residents’ kitchens,” said Todd Hollander, director of dining services and events. “The resident groups have been immensely helpful since participants share perceptions about the different restaurants and offer feedback and input about the regular menus and daily specials.”

. One in four Americans age 65+ fall each year.

. Every 11 seconds, an older adult is treated in the emergency room for a fall; every 19 minutes, an older adult dies from a fall.

(Source: National Council on Aging.)

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Community Effort Funded by the 2018 Gala:

Your New Ambulance Has Arrived!

In July 2018, the John Knox Village Foundation raised more than $218,000 to purchase a new ambulance and state-of-the-art cardiac/vital signs monitoring equipment. The new ambulance replaced an 11-year-old vehicle that had nearly 250,000 miles.

“We were very proud to take on this project, especially with the number of people who are touched by the life-saving care the Village provides via its ambulance service,” said Gail Benne, president of the John Knox Village Foundation.

The Village’s four ambulances are dispatched to an average of 3,100 calls annually to assist people on the Village campus and in Lee’s Summit and surrounding communities. The ambulances rack up an average of 400 miles a day.

“We are so thankful to everyone who contributed to the campaign or who worked so hard to make the Gala a success,” Gail said.

Carol Evans, JKV resident

Colleen Harris, community volunteer Dr. George Pagels,

JKV board member

Taking Notice FY19 Honors and Awards

. John Knox Village was honored with the “Shovel Award for Capital Investment” by the Lee’s Summit Economic Development Council. . Carol Evans was included in “70 Over 70 in Kansas City,” a benefit hosted by The Shepherd’s Center honoring 70 individuals and 5 groups for their contributions to the community. . John Knox Village was named “Best Retirement Community” in the Ingram’s Magazine Best in Business Issue. . Dr. George Pagels was honored by LeadingAge Missouri as “Trustee of the Year.” . The Village Care Center was named one of nation’s Best Nursing Homes by U.S. News & World Report. . The Village Care Center was awarded the MoLANE Award for Antipsychotic Medication Reduction. . Colleen Harris was named “Administrative Volunteer of the Year” by the Missouri Hospice and Palliative Care Association. . The Hobby Hut was honored with the “Generosity” Award by Lee’s Summit CARES. . John Knox Village was named “Best Senior Living Facility” in The Examiner’s Best of Eastern Jackson County Readers Choice issue.

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Recruitment Focus The Village continued to foster

relationships with area colleges, universities, tech schools and high schools to ensure high quality candi-dates know about the variety of career gateways and continuing education opportunities (Nursing Pathways and EMT training) available at the Village.

What’s more, knowing the best hires come from within, the Village placed greater emphasis on the associate refer-ral program. Finally, bi-annual career fairs, as well as the more frequent Walk-in Wednesdays, also were incorporated into the recruitment plan.

Retention Concentration

Once hired, new associates are introduced to a number of programs and initiatives to help them feel fully engaged and empowered so they want to remain for the long-term. For example, Village managers began using survey results collected through the WeCare Connect engagement tool to measure the satis-

faction of new associates. The program contacts new hires multiple times during the first six months of employment to measure their satisfaction and experi-ences to date. Village leaders are able to quickly step in and resolve potential issues that may come to light. During FY19, the Village documented a 19.9 percent turnover decrease for associates of less than one year.

The Village also continues promot-ing the Service Excellence culture, which empowers associates to embrace P.R.I.D.E. – Personal Responsibility in Delivering Excellence – in every interac-tion. P.R.I.D.E. aims to keep associates personally invested in the community and strengthen relationships.

Finally, the Village is continually looking for new ways to enhance the associate benefit offerings. During FY19, associates had the opportunity to join PayActiv, a service that enables individuals to access money earned during a pay period prior to pay day. The Village also changed service providers to offer associates a more robust employee assistance program and offered additional opportunities for education about financial wellness and how to save for retirement.

John Knox Village has a reputation for providing high quality care and services to residents and those who live in the surrounding community.

The Village wouldn’t be able to live up to this standard without the talented group of associates who dedicate their careers to serving others. That’s why the Village is laser-focused on recruiting and retaining the right talent – even during a period of historically low unemployment rates. The Village’s efforts are paying off; turnover trended downward during the fiscal year.

“We know there isn’t a one-size-fits-all strategy that will help us hire and retain the ‘right’ people to serve our residents,” said Laurie Johnson, vice president of human resources. “But we do know that associates who feel engaged in what they do are more likely to remain committed to serving our residents for the long haul.”

By the Numbers Number of Associates: 930+ Average Length of Service:

6.4 years

48 Years

= Longest tenured associate

–––––––– Num

ber o

f associates ––––––––

(Numbers based on April 2019 reports.)

40+ years of service 9

30-39 years of service 27

20-29 years of service 53

10-19 years of service 112

0-9 years of service 732

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Community Spirit

The entire John Knox Village community came together to cheer on the Kansas City Chiefs during their championship bid. Associates participated in spirit days and residents gathered for watch parties.

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JKV Financial Report Balance Sheet ­ Year Ending March 31, 2019

FY19 $4,771 $4,510 $9,922

$19,203

$38,376 $121,237

$10,503

$189,319

$12,010 $2,549

$14,558

$115,909 $24,020 $68,640

$5,593

$(39,401)

$189,319

FY19 $69,952 $67,280

$2,672

$1,856 $(1,165) $5,767

$11,184

$(13,588) $2,830

$(10,758)

FY18 $3,577 $6,161

$14,453 $24,191

$40,731 $125,435

$7,783

$198,140

$12,182 $2,322

$14,504

$125,037

$21,017 $61,636

$4,590

$(28,643)

$198,140

FY18 $69,074 $66,633

$2,440

$2,392 $(1,590) $4,705 $9,894

$(11,357)

$222 $(11,136)

Statement of Operation Year Ending March 31, 2019

(in 000s) Cash and Cash Equivalents Accounts Receivable Other Current Assets Total Current Assets Investments and Reserves Net Fixed Assets Other Long-term Assets Total Assets Accrued Liabilities Current Portion of Long-term Debt Total Current Liabilities Long-term Debt Refund Liability Deferred Revenues & Entrance Fees Other Long-term Liabilities Unrestricted Assets Total Liabilities and Unrestricted and Restricted Assets

(in 000s) Operating Revenues Operating Expenses Operating Income Investment Income Other Investment Activity Interest Expense Depreciation Expense Change in Unrestricted Net Assets Transfers from Affiliates Change in Net Assets

JKV Foundation Balance Sheet ­ Year Ending March 31, 2019

FY19 $13 $36

$2,601

$165

$2,815

$74

$79

$153

$350 $2,312

$2,662

$2,815

FY18 $5 $76

$2,988 $183

$3,252

$224 $84

$308

$461

$2,483

$2,944

$3,252

(in 000s) Cash and Cash Equivalents Gifts Receivable Investments Charitable Gift Annuities & Trust Total Assets Due to JKV Payment Due on Annuities & Trust Total Liabilities Unrestricted Assets Restricted Assets Total Unrestricted and Restricted Assets & Liabilities Total Liabilities and Unrestricted and Restricted Assets

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The John Knox Village Foundation and the John Knox Village Auxiliary each have their own missions, staff and volunteers. However, both are dedicated to making a difference in the lives of older adults and other members of the Village community. It’s their collective efforts that assist the Village achieve its mission.

Creating Community Through Giving

The Auxiliary promotes volunteerism and contributes funds in support of residents of John Knox Village and the surrounding community.

• Through the operation of its Thrift Shop and three on-campus gift/convenience stores, the Auxiliary earned $226,894 in operating revenue.

• The organization provided aid to a variety of groups and individuals – both on the Village campus and in the Lee’s Summit community, by: – donating more than $1,200 in supplies to John Knox Village, such as chairs and office items; – donating more than $1,000 in clothing to Village residents in need; – donating about $1,200 to local families in need of assistance because of loss or other disasters; and – donating about 130 bags of clothing to a local church for the homeless and needy.

• The Auxiliary worked with a Lee’s Summit R-7 school, donating about $1,000 worth of extra school supplies and small office-type items to aid with the education of disabled children.

• The Auxiliary assisted individuals and families who face challenges. The organization used about $1,500 to supplement items donated to the JKV Food Pantry, which assists Village residents and associates.

• The Auxiliary donated funds, items and staff time to help with the success of Village events, such as the Volunteer Recognition Dinner and the John Knox Village Gala.

The Foundation makes gifts and grants for facilities and services managed by John Knox Village, contributes to activities that support older adults and aids in the implementation of the Village’s strategic and long-range plans.

• The Foundation hosted another fundraising event, the 2018 John Knox Village Gala: Stayin’ Alive! Thanks to corporate and individual sponsorships, ticket sales, donations, the live and silent auctions and other festivi-ties, the Foundation raised $218,000. The money helped to purchase a new ambulance and state-of-the-art car-diac/vital signs monitoring equipment that enables emergency responders to communicate directly with health care professionals while transporting patients.

• The Foundation continued to build on the momen-tum of the Legacy Brick Program, which was launched the previous fiscal year. During fiscal year 2019, resi-dents, associates and friends of the Village purchased an additional 10 bricks, which were incorporated into the patio outside the The Meadows Commons. Proceeds are used to fund fitness programs throughout the continuum of care.

• The Foundation’s Resident Assistance Program, which provides aid to residents who have entry fee contracts yet have outlived their resources, continues to grow. The fund has helped hundreds of residents since being established in 1988.

• The Foundation also funded a variety of smaller projects and programs throughout the fiscal year. For example, the organization purchased equipment for the Village Care Center, and new shoes for guests to use at the bowling alley; funded a new water feature and new landscaping for the Joy Place Neighborhood Park; and other projects.

• The Foundation in conjunction with a grant from the Greater Lee’s Summit Health Care Foundation purchased a LiteGait machine for the therapy depart-ment at the Village Care Center. The Foundation also worked with the George H. Nettleton Foundation to fund the construction of a new outdoor area for the Village Care Center Memory Care neighborhood.

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400 N.W. Murray Road, Lee’s Summit, MO 64081 816-251-8000 www.johnknoxvillage.org

Fiscal Year 2019 John Knox Village Board of Directors Chuck Robb, Chair: Senior Vice President, Finance and Administration; CFO, Saint Luke’s Health System

Rick Viar, Vice Chair: President and CEO, Summit Bank of Kansas City Helen Darby, Secretary: Retired, John Knox Village Resident

Christine Bushyhead: Partner, Bushyhead Law Carol Evans: Retired, John Knox Village Resident

Gary Hawkins: Shareholder/Market Leader, BerganKDV Gerald McElhiney: Retired, John Knox Village Resident

Chip Moxley: President, Tingle Flooring Dr. George Pagels: Retired, Saint Luke’s Health System

John Knox Village Corporate Staff Dr. Daniel Rexroth: President and CEO

Laurie Johnson: Vice President, Human Resources Kim Klockenga: Vice President, Finance and Corporate Treasurer

Rodney McBride: Vice President, Health and Community Services Maria Timberlake: Vice President, Senior Living

Fiscal Year 2019 John Knox Village Foundation Board of Trustees Gerald McElhiney, Chair: Retired, John Knox Village Resident

Nancy Blackwell, Vice Chair: Attorney at Law, Chinnery Evans & Nail, P.C. Kitty Ham, Secretary: Retired, John Knox Village Resident

Dr. Fred Grogan, Treasurer: Retired, Metropolitan Community College-Longview Nancy Bruns: Retired, Lee’s Summit Chamber of Commerce

Brad Cox: Owner, Langsford Development, Inc., Langsford Funeral Home, Inc., Five Petals Floral Carol Jennings: Retired, John Knox Village Resident

Tom Lovell: Retired, Lee’s Summit Parks and Recreation Randy Rhoads: Retired, Former Lee’s Summit Mayor

John Knox Village Foundation Staff Gail Benne: President

Marsha Besermin: Executive Assistant